Manager: ICT at South African Qualifications Authority (SAQA)

Minimum Qualifications

• An appropriate, recognised qualification at NQF Level 7.
• A relevant NQF level 8 qualification will be an advantage.

Minimum Experience

• Six years’ relevant work experience of which 3 years must be in a supervisory role.
• Two years’ experience in Microsoft Azure Cloud/Services.
• Experience and exposure in the Education sector will be an advantage.
• Knowledge of Oracle Cloud Infrastructure (OCI) will be an added advantage.

Knowledge, skills and competencies

• Budget management.
• Strong understanding of network, system, and software principles.
• Data protection and security.
• IT access control.
• IT equipment and infrastructure management.
• Knowledge of relevant ICT legislation, frameworks, standards and compliance thereof.
• SCM procurement regulations/processes.
• Vendor management.
• Business acumen.
• Resilience, attention to detail and sound judgement.
• Good knowledge of the Education sector legislative and regulatory environment.
• People Management skills.

Key performance areas:
Summary of duties

• Aligning the operational plan and business objectives.
• Assist in developing, implementing and monitoring the ICT strategy.
• Ensure high network availability percentage and oversee the backup and recovery success rate.
• Manage and oversee technical support.
• Manage endpoint protection security services, including antivirus and patch management with regular reporting on compliance and system security.
• Oversee the design, implementation, and maintenance of servers, networks, software, and telecommunications systems.
• Ensure daily operations run smoothly, resolve complex technical issues, and provide technical advice/training.
• Manage and oversee ICT governance processes, including audit and policy implementation.
• Manage and co-ordinate projects and special projects.
• Manage and oversee the Unit’s risk register.
• Develop the budget for the sub-unit.
• Lead, guide and develop ICT staff.

Closing Date: February 5, 2026