Manager: Operations Support at FlySafair

Description

• Provide input into the annual budget;
• Manage costs by engaging suppliers for the most effective rates;
• Monitor and renegotiate service provider contracts when services are added or removed;
• Oversee and manage the initial IATA airport slot submissions and schedule alignment;
• Maintain current navigation platforms and offer input for optimization;
• Remain up to date with travel policies and cross border destination requirements;
• Manage compliance on Post Flight Documentation as per the regulations;
• Manage the procedures related to Jumpseat bookings; 
• Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements; 
• Monitor the continuous improvement and compliance to airport slot; 
• Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance; 
• Manage and compile fuel projections through the analysis of fuel usage; 
• Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period; 
• Maintain slot management within the current season; 
• Manage all audits relating to 90-day retention documentation requirements;
• Manage the compliance of work instructions and manuals pertaining to the function;
• Review manuals and work instructions annually;
• Provide monthly reports to the Senior Manager:
• Operations on functional performance indicators; 
• Report statistics to other departments on a monthly basis; 
• Provide monthly reports detailing fuel usage; 
• Oversee the team and report on the team's performance; 
• Provide overall guidance to the team; 
• Set team goals in order to meet the overall business need; 
• Motivate, organise and encourage teamwork within the team to ensure productivity; 
• Identify skill development areas for succession planning purposes; 
• Promote effective communication amongst team members; 
• Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion; 
• Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity;

Thorough knowledge of the following areas:

• IATA Slots;
• SACAA regulation on 90 days document retention Aircraft performance and Navigation;
• Company Travel Management;
• Knowledge of IOSA/SACAA audit requirements and engagements.

Requirements

• Grade 12 or equivalent (Essential);
• Relevant tertiary qualification in Aviation Management, Aeronautical Studies, Flight Operations, Air Transport Management, or a related field (Essential);  
• Minimum of 10 years aviation experience, of which, 3 years must be management experience (Essential);

Must have experience in at least 1 of the following areas:

• Aircraft Performance and Navigation;
• IATA Slot Management;
• Fuel Management and Monitoring;
• Operations Support (90-day retention documents).
• Experience with IOSA and SACAA audit requirements and engagements (Essential);
• Non-office hours may apply from time to time due to operational requirements;
• May be required to work weekends or extended hours;
• Computer literacy;
• Strong Leadership skills Planning, organizational and time management skills;
• Excellent interpersonal skills;
• Strong oral and written communication skills;
• Problem solving and decision making capability;
• Ability to multitask and delegate.