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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
Read more about this company
Minimum Requirements…
Essential:
- Grade 12 / Matric.
- S.A. Driver’s License Code 8.
- Professional Driving Permit (PDP).
- 2 -5 years driving experience in a Distribution, Logistics or Supply Chain environment.
- Proof of COVID – 19 Vaccination Certificate.
Job Specification…
- Ensure efficient and accurate delivery of required goods to the correct customer in order and good condition.
- Ensure the right products get delivered to the right store/customer at the right time.
- Adhere to store and/or warehouse loading and unloading policies and procedures.
- Verify all TU’s listed on the truck manifest are correctly and accurately offloaded at the store.
- Ensure that all collections/store returns/Inter-branches are correctly checked, signed for and returned to the Dispatch area.
- Ensure the returns of empty pallets, totes and recyclable cardboard and plastic are accurately recorded and loaded.
- Ensure all DLS’s / trip sheets, presented to store management are correct and that they have been signed.
- Ensure to act as a professional representative of the company and adhering to the company uniform policy.
- Inspect truck as per weekly vehicle check list for any defects and safe operational conditions daily. Report any concerns to the Dispatch Manager.
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
go to method of application »
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specification…
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Commerce - Marketing, BA, Analytics
- Diploma/Degree in Computer Science/Economics/Mathematics Analytics
Advantage:
- 1 – 2 years customer service insights or analytics role
- SAP Retail
Job Specification...
Customer Service Analytics:
- Analyse customer & loyalty data and reports to identify trends, provide findings and recommendations.
- Collate and analyse data from existing reports and request additional reports from SAP CRM and Social Media listening/Engagement service provider to provide insights.
- Interprets data rationally by quantifying issues and putting forward solutions to drive customer centricity.
- Collect and analyze data for various disciplines from all channels including phones, social media, Cloud 4 Customer (C4C) system, both internal and external analytics and industry comparisons.
- Compile reports and monitor data to identify changes in operational trends pertaining to Careline, Customers, the Benefit Programme, and affiliated Benefit Partners.
- Prepare and submit reports and results to various stakeholders and avail on shared drives eg, store audits, marketing reports, Careline analytics, social media analytics or C4C analytics.
- Align with loyalty stakeholders to identify parameters for reports and analytics opportunities and implement initiatives to improve.
- Reporting on all relevant information (eg, trends/ analysis) pertaining to Social Media Community Management using social media analysis tools.
- Monitor customer journeys to innovate and provide insight that produces data and findings.
Reporting:
- Identify reporting and analytical opportunities that lead to achieving operational objectives.
- Prepare recommendations and findings from related reports and share them with stakeholders for review and discussion.
- Determine new reports needed, amendments, or changes to existing reports.
Communication:
- Ensure effective internal communication within Customer Care and Benefits department.
- Respond to written or email inquiries as per the agreed Service Level Agreement.
Administration:
- Make use of available information to identify gaps, challengers or misalignments and suggest preventative measures to stakeholders to improve customer experience.
- Ensure that the information provided for reporting is accurate and integrity in the data.
- Regularly recommend updates and changes as necessary to ensure the accuracy of data.
- Support the Benefit and Customer Care teams in reaching their goals through analysis.
General:
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
Competencies
Essential:
- Customer service practices and analytical skills. SQL, MS Office, and Tableau (BI)
- Ensure that reports that are analysed and shared are of good quality and accurately
presented
- Is articulate in giving presentations; is eloquent and explains things well; projects social
confidence when articulating information
- Cognitive Skills
- Business Acumen
- Communication Skills
- Interpersonal Skills
- Self-Management Skills
- Technical skills
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specification…
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Purpose of the role:
- You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
go to method of application »
Minimum Requirements…
Essential:
- Matric or equivalent Senior Certificate
- Degree/Diploma in Human Resources or Payroll Management, Finance, or a related field
- 5+ years of payroll experience, with 2–3 years in a supervisory or managerial role
Familiarity with:
- SARS regulations (PAYE, UIF, SDL)
- BCEA (Basic Conditions of Employment Act)
- COIDA
- Tax Year-End processes
- HR and Payroll systems (e.g., SAP, others
Advantage:
- Advanced certifications such as South African Payroll Association (SAPA) Certification - Certified Payroll Professional (Advanced)
- Project Management experience
Job Specification...
Payroll Management:
- Oversee the accurate and timely processing of salary, bonus, and benefit payments for all employees, ensuring compliance with local tax laws and internal policies.
- Manage two payrolls i.e. Dis-Chem and Baby City by ensuring payroll data is processed efficiently and accurately for both organizations.
- Continuously assess and refine payroll processes, identifying opportunities for enhancement and implement automation where possible to improve efficiency and accuracy.
- Generate rule-based and automated payroll processing, ensuring real-time visibility into payroll data and improving the overall payroll experience.
- Lead payroll reporting, addressing payroll-related queries, and participating in long-term payroll planning to ensure consistency and alignment with business goals.
- Perform payroll reconciliations to ensure the accuracy of payroll transactions and resolve discrepancies as needed.
- Ensure compliance with South African tax laws by accurately calculating, withholding, and remitting PAYE (Pay As You Earn) taxes for employees.
- Manage the timely and correct filing of employee tax submissions to SARS (South African Revenue Service), ensuring that appropriate tax codes and deductions are applied to each employee's record.
Benefits Administration:
- Manage employee benefits programs, including medical aid, health insurance, provident fund, leave programs, and wellness initiatives, ensuring accuracy in benefit deductions and enrollments.
- Administer the employee benefit fund, ensuring timely payments and compliance with fund management guidelines and regulations.
- Work collaboratively with the team to promptly address employee queries and provide necessary support.
- Regularly review and audit the benefits programs to ensure cost-effectiveness and competitiveness within the industry.
- Collaborate with insurance providers, brokers, and other vendors to maintain current benefits offerings and negotiate pricing and terms.
- Manage the administration of the Dis-Chem Provident Fund and ensure its effective oversight.
Employee Leave and Time & Attendance Management:
- Oversee the management and administration of employee leave programs, ensuring accurate tracking and monitoring of leave balances across all system.
- Manage the time and attendance systems to ensure accurate tracking of work hours, overtime, and leave usage. Ensure compliance with company policies and labor laws.
- Work with managers and HR to address leave and attendance-related issues, ensuring consistent application of policies.
- Maintain real-time visibility of leave balances and ensure employees' leave requests are processed promptly.
- Collaborate with HR, SAP team and department heads to optimize leave and time management processes, streamlining workflows and reducing administrative overhead.
Compliance and Reporting:
- Keep abreast of current with relevant payroll, benefits, leave, and attendance regulations, ensuring all processes comply with legal requirements.
- Oversee the preparation of payroll-related filings (e.g., tax filings, year-end reports) and ensure timely submission to relevant authorities.
- Manage the preparation of internal payroll, benefits, and leave reports for leadership and external stakeholders, ensuring data accuracy and compliance with reporting standards.
- Lead payroll-related audits and respond to regulatory enquiries or requests for documentation.
Process Improvement:
- Continuously assess and refine payroll, benefits, leave, and attendance processes to improve efficiency and effectiveness, utilizing technology for automation and real-time reporting.
- Lead initiatives to build and implement policies that improve overall payroll and benefits management.
- Partner with the Snr Total Reward Manager and provide inputs into the development of a Total Reward Strategy for Dis-Chem.
- Address payroll audit findings and implement corrective actions to mitigate risks, ensuring compliance and accuracy in payroll processes.
Team Management:
- Assess and manage the team to continually improve processes and outcomes.
- Promote a robust culture of accountability, innovation, and performance management across the teams, whilst modelling the company’s values.
- Train and guide team members on initiatives to ensure successful implementation best practices and strategies.
- Assist in setting objectives for the team and tracking progress.
- Assist in facilitating the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders.
Competencies...
Essential:
- Strong knowledge of payroll systems, benefits administration, leave management, and time & attendance systems.
- Understanding and interpreting South African tax laws, including PAYE, and other payroll-related tax regulations.
- Familiar with SARS requirements for tax filings, employee tax certificates (IRP5/IT3(a)), and tax-related reporting.
- Advanced Excel skills, including VLOOKUP functions. Proficient in payroll software (e.g., SAP ECC and ECP etc.), HRIS systems, and time & attendance platforms (e.g. Kronos).
- Interpersonal skills.
- Communication skills.
- Quality orientation.
- Ability to manage multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
- Management & leadership skills.
- Computer skills – Microsoft Office: Word, Excel, PowerPoint, Outlook.
Special Conditions of Employment...
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Purpose of the role:
- You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
go to method of application »
Purpose of the role:
- You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
- Certification in Retail Business Management
Job Description:
- Ensure that full ranges of products are on the shelves at all times and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
- Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
- Ensure the storeroom organised, neat and tidy.
- Keep up to date with new product knowledge to effectively assist customers.
- Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
- Assist with back shopping when required.
- All merchandise must be handled carefully to prevent any losses.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
- Process all loyalty cards including those of accelerated partners.
- Ensure cash is placed in the drop safe according to standard operating procedures.
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
- Ensure accurate cash flow at all times.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Assist with the counting of stock files and general stocktaking.
- Identify and report damaged and expired stock immediately to management.
- Assist with the loading and off-loading of stock when needed.
- Ensure boxes are flattened after unpacking stock and taken to the designated area.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Assist with the training of new and current team members.
- Ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy
go to method of application »
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- 1 - 2 years working experience in Advertising or Promotions
- Tertiary qualification in Sales and Marketing
Job Description
- Assist with the planning of weekly online promotions and to determine the type of promotional offers that would be most effective in line with specific promotional themes and trends.
- Source deep discounted deals from suppliers and buyers to feature in the weekly online promotions in line with the promotional themes and ensure all deadlines are adhered to.
- Send out marketing communication to communicate promotions to all stakeholders.
- Compile a deal sheet and ensure all offers are approved by Category and once finalized send to all relevant departments to ensure promotions are successfully executed.
- Ensure that the booking forms are complete and accurate at all times.
- Ensure all products on promotion are listed online with images and sufficient stock levels.
- Track sales results and effectiveness of promotional offers in the different categories.
- Send post promotion sales reports to buyers and suppliers.
- Responsible to send sales to Accounts to bill suppliers.
- Ensure that all relevant documents are saved on the relevant share drives
- Build and maintain good relationships with suppliers and internal departments.
- Source advertising for both print and digital publications in line with specific content planned, promotions, product launches, awareness and brand building initiatives.
- Effectively communicate with suppliers, buyers and co-departments regarding relevant marketing / advertising opportunities.
- Ensure deadlines, budgets and targets are adhered to.
- Compile booking forms; keep booking schedules updated and accurate at all times and liaise with suppliers and ad agencies to ensure all marketing material is submitted on time.
- Responsible to proof-read advertising material and ensure the approval processes are adhered to and any amendments on artwork are implemented.
- Ensure that all relevant documents are saved on the relevant share drives.
- Ensure products advertised on the digital publications are listed online.
- Create trackable UTM links for all product mentions and artwork.
- Send post campaign reports on the results of the advertising activities to advertisers.
- Ensure billings are done on marketing by vendor and all other advertising activities.
- Ensure implementation of best practice guidelines and follow company processes.
- Compile any ad-hoc reports for management when required.
- Keep abreast of industry trends to contribute towards the quantitative and qualitative research and identify opportunities to enhance customer experience and grow market share on digital and print platforms.
- Analyse all digital activities and develop recommendations based upon the performance results and effectiveness in meeting business objectives.
- Utilise various Web analytic tools to measure the performance of campaigns.
- Serve as the key liaison between the marketing department and online department, master data, buyers, suppliers and other internal departments.
- Build and maintain good relationships with all stakeholders.
- Liaise with stakeholders responsible for inbound workflow on new and upcoming work to effectively plan this into the current schedule.
- Effectively communicate regarding marketing campaigns, requirements and deadlines to internal and external stakeholders and team members.
- Provide proof of execution on launch of campaigns.
- Provide full campaign report to suppliers at end of campaign.
- Monitor results of digital marketing campaigns and report any successes or shortcomings to the manager.
- Ensure that daily tracking document and all booking and finance schedules are updated daily.
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Minimum Requirements…
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Diploma or degree within the Health Focus category
- At least 1 year retail experience
Job Specification…
- Restock merchandise as per business requirements.
- Ensure delivered stock/stock pulled from the store room, is stored and packed in the correct space.
- Ensure full range of products is on the shelves at all times.
- Facilitate rotation of stock on a regular, First In First Out basis.
- Assist with general stocktaking.
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
- Ensure merchandising displays are built, faced up, stocked and maintained.
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the store room as well as on the shop floor.
- Assist with back shopping.
- Ensure all customer stock queries are dealt with and resolved.
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 – Matric or Senior Certificate and Valid Driver’s Licence
Job Description:
- Safely transport products to customer locations in a timely, safe, and courteous manner
- Ensure fridge line deliveries are prioritised and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer and back to the Distribution Centre and/ or Store
- Return to the store immediately after a delivery, so that the vehicle can be utilised for a second or third delivery
- Prevent stock or vehicle damage by repacking the vehicle are completion of deliveries
- Be fully accountable for all damages and losses throughout the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet Dis-Chem requirements
- Follow delivery/ pickup instructions from management
- Ensure that collections/ store returns/ inter-branch transfers are correctly checked, signed for and returned to the receiving area
- Ensure that delivery paperwork is signed upon delivery
- Have the correct names, contact details and addresses of customers before leaving on a delivery trip
- Process payments on all transaction via EFT and cash payment options
- Ensure the vehicle is never left unattended during the delivery process and ensure that it’s regularly cleaned and washed
- Inspect vehicle for any defects and safe operational conditions before, during and after trips and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment
- Adhere to the road traffic rules and regulations as per the road traffic act and take responsibility for any traffic fines allocated to the vehicle being driven
- Maintain effective and efficient relationships with internal and external customers to improve
operating efficiencies
- Establish long-term customer relationships through providing a prompt and courteous service
- Uphold professional behaviour when dealing with customers
- Report customer complaints, and requests, and give accurate feedback to management.
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specification…
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
go to method of application »
Purpose of the role:
- You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Method of Application
Use the link(s) below to apply on company website.
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