New Jobs at South African National Parks (SANParks)

Requirements

• Be an unemployed graduate age 18 – 35
• Must be a South African Citizen
• Have completed a Bachelor Degree/National Diploma (NQF 6/ NQF 7) under the above mentioned discipline/ fields of study from a South African Public Higher Education Institution (HEI)
• Must not have previously been employed nor participated in an internship/ placement programme
• Applicant who already I apply must not send their applications again.

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Requirements

• Be in possession of an Honours Degree at NQF level 8 in Health or Social Science/Behavioural Science.
• Be registered with a Statutory Council to render therapeutic services.
• Must have 5 years of working experience in the relevant field.
• Thorough understanding of the SANParks Employee Wellness Strategy.
• Have a driver’s license.
• An understanding of the relevant legislation.
• Understanding of business improvement initiatives adopted by the organisation.
• Understanding of relevant legislation.
• Knowledge of project management.
• Knowledge of financial management principles.
• Sound knowledge of the application of information systems.
• Governance and risk management principles.
• Knowledge of Occupational Health and Safety.
• An understanding of stakeholder management.
• Knowledge of communication (verbal and written).
• Negotiation skills.
• Interpersonal skills.
• Presentation and facilitation skills.
• Change management skills.
• Financial management & reporting skills..
• Planning and organising skills.
• Leadership skills.
• Problem-solving skills.
• Strategic planning.
• Stakeholder management skills.
• Project management skills.

Responsibilities

• Align wellness plan with organisational goals.
• Conduct surveys, focus groups, and or individual interviews to gather comprehensive insights into the wellness needs of employees within the region.
• Develop a holistic wellness program that integrates diverse elements like physical, social, and mental health, nutrition, stress management, emotional well-being, and work-life balance.
• Managing budgets effectively and exploring cost-effective ways to implement wellness initiatives without compromising quality.
• Regularly assess programme effectiveness by using data-driven insights to make informed adjustments.
• Find creative ways to incentivise participation for consistent engagement.
• Regularly communicate wellness program updates, success stories, and upcoming events using various channels like information broadcasts, emails, newsletters, and intranet.
• Implement the ECD, recreation, hostels, and wellness unit program plan.
• In-depth understanding of various lifestyle choices, stressors, and their impact on overall well-being to promote healthy choices.
• Promote Mental Health Awareness and recognize signs of mental health issues, address, provide support, and promote a stigma-free environment.
• Conduct research into substance abuse prevention and intervention strategies. As well as understand the complexities of addiction and its effects on employees.
• Explore advanced EAP strategies. Consider tailoring services based on employee demographics, industry-specific challenges, and cultural nuances.
• Manage clinical cases and understand risk identification, timely interventions, and ethical considerations.
• Build a robust network of therapeutic counsellors and specialists to ensure appropriate referrals based on individual needs.
• Monitor and evaluate the impact of the initiatives, ROI which includes employee satisfaction, productivity gains, and reduced absenteeism.
• Collect detailed health and wellness data, including individual health risk assessments and participation rates.
• Analyse patterns and trends. Consider statistical methods, predictive modeling, and benchmarking against industry standards.
• Fine-tune programs based on data insights. Proactively address emerging wellness needs.
• Create a concise insightful report that highlights key findings, actionable recommendations, and ROI metrics.
• Collaborating across departments, engage HR, occupational health, labour relations, and other relevant teams to understand their perspectives and integrate wellness seamlessly.
• Collaborate with external wellness service providers, navigate contractual complexities, negotiate terms, and ensure alignment with organizational goals.
• Advocate for employee wellness at senior management levels to balance organizational priorities with employee wellness needs.
• Collaborate with experts in nutrition, mental health, stress management, etc. to create a comprehensive wellness program.
• Encourage leaders and managers to actively participate in wellness initiatives as their engagement sets a positive example and motivates employees.
• Manage Volunteers (Champions and Embrace) regional wellness activities.
• Understand the legal complexities of privacy laws, consent requirements, data protection, and impartiality regulations.
• Balance employee wellness with legal boundaries, especially in scenarios were confidentiality conflicts with risk management.
• Knowledge of Ill-health and Incapacity legislation to ensure wellness programs accommodate employees’ diverse needs.
• Comply with ECD, recreation, hostels, and wellness unit statutory requirements.
• Managing diverse teams, resources, and processes.
• Coordinate and supervision activities of multiple facilities (creche, recreation, hostels, wellness unit).
• Management and support of employees during crisis such as sudden death/accident.
• Support and strengthen employee resilience, adaptability, and coping mechanisms during crisis such as pandemics, disasters, poaching upheavals, etc.
• Empower team members by delegating tasks appropriately.
• Performance management through regular assessment of the team’s performance.
• Build and nurture relationships with subordinates.

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Requirements

• Be in possession of a relevant Tourism and Marketing or post-matric qualification.
• 1 to 3 years of experience in a Call Centre Environment.
• Knowledge of customer service, telephone etiquette, and understanding of the Tourism and Conservation industry is essential.
• Computer Literacy.
• Communication skills and writing skills.

Responsibilities

• Sell SANParks products to current and potential customers.
• Corresponding with customers telephonically and via email.
• Process requests and make reservations in accordance with SANParks policies and procedures.
• Initiate payment and ensure that relevant documentation is sent to the customer/client.
• Provide additional information and initiate cross-selling and up-selling of products.
• Provide consistent and efficient service by upholding good public relations principles to inspire customer loyalty.

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Requirements

• Be in possession of a Bachelor’s degree (NQF level 7).
• A CIS qualification will be an advantage.
• Computer literacy especially MS Word, PowerPoint, and Excel
• At least 3 years experience in a Board support role
• Proven document drafting skills
• Analytical and problem-solving skills
• High level of accuracy and attention to detail
• Planning and organising skills
• Proven experience in drafting minutes and reports.
• Must be willing to travel occasionally.

Responsibilities

• Providing effective end-to-end administration for Board Committee meetings.
• Drafting Board Committee Reports
• Drafting minutes
• Compilation of meeting packs.
• Maintaining registers and records.
• Budget preparation and monitoring.
• Providing general administrative support to the Board Secretary.

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Requirements

• A minimum of NQF Level 6 (National Diploma in Human Resource or Office Administration Diploma).
• 2 to 3 years of relevant work experience
• Computer skills: MS Packages (Word, Excel, PowerPoint and Microsoft Outlook).
• Relevant legislation, policies, regulations, and procedures related to the field
• Numeracy Skills
• The candidate must be discreet when handling confidential information
• Speed writing/ shorthand writing
• Good oral and written communication skills, as well as interpersonal skills
• The candidate must have the following Skills: Active Listening, Service Orientation,
• Coordination, Time Management and Telephone Etiquette
• The candidate must be discreet when handling confidential information
• Strong sense of responsibility and ability to complete tasks with minimal supervision

Responsibilities

• Ensure proper administration of all appointments, employment applications, resignations, and promotions.
• Timeous preparation and submission of salary instructions to supervisor for approval before submitting to Payroll.
• Process payroll and resolve any errors on the side of HCM admin.
• Enter all payroll/timekeeping information into the payroll system, including leave, flex time and bereavement.
• Capture and maintain accurate employees Data on the Sage 300 System
• Ensure the timely and correct leave administration on a monthly basis for all employees.
• Maintenance of all Human Capital files ensuring that files are up to date and information is easily retrievable.
• Provide administrative support for the department.
• Respond to all internal and external HR-related inquiries or requests.
• Provide statistical data to the Human Capital Practitioner for the preparation of monthly reports/statistics (appointments, deaths, promotions, etc.)