New Jobs at UPS

Job Description:

• This position sells UPS services to potential clients. He/She performs general brokerage tasks and other tasks as requested.

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Job Description:

• This position problem solves and conducts basic research into customer inquiries.
• This position uses best judgement to select the best course of action.
• This position works with both external and internal customers, and assists those customers with questions concerning their bill.
• This position prepares billing adjustments as needed.

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Job Description:

• This position provides a one-to-one customer service experience for UPS Preferred / key accounts.
• He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
• He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.
• He/she builds relationships with Key accounts, identifies new business opportunities, reports back to the customer on all key performance metrics related to services offered by the company.

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Responsibilities:

• Analyzes previous dispatch results to maximize service performance and streamline routes and ensures outbound packages are processed, loaded, and leave the building on time.

Qualifications:

• Bachelor's Degree or International equivalent
• Working knowledge of Microsoft Word, Excel, Access, and Outlook
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong oral and written communication skills