New Vacancies at GEA Group

Your responsibilities and tasks:

• Sale of service work across all Product Groups - Identify new clients (3rd Party) and optimize business from existing customer base by identifying service opportunities and leads and communicate it to the responsible GEA personnel;
• Performing and Executing of Service Work and Service Projects to the highest standards and levels of quality;
• Customer relations development;
• Managing/documenting service project and contracting opportunities with key and new clients;
• Marketing of our brand and business;
• Service Administration - Finance
• Improvement of the EBIT margin in service;
• Ensure that the budgeted monthly turnover is exceeded;
• Check and sign service costing prior to invoicing if Service Branch Manager not available;
• Debtors - resolve technical invoice queries/disputes;
• Manage operational input IMAX 6 – Call Status.
• Planning and scheduling of work together with Service Branch Manager and Service Supervisors, Administrators & Coordinators and Branch Controllers;
• Arranging Field Service Engineers daily work;
• Accurate time keeping of all work performed (signed timesheets submitted daily and approved);
• Managing Work in Progress and ensuring jobs are completed within quoted timeframes or as per agreement with customer;
• Liaising with the Service Branch Manager and Service Supervisors, Administrators & Coordinators and Branch Controllers and/or customer on progress of work;
• Monitoring efficiencies of staff;
• Taking after-hour service and breakdown calls, co-ordinating with Field Service Engineer and liaising with customers on progress of work;
• Quality of workmanship;
• Monitoring and controlling of N/A;
• Providing high level or 1st Level Technical support and technical direction to service personnel;
• Identify training needs for FSE’s;
• Ensure that service vehicles are serviced and maintained;
• Ensure that proper safety procedures (use of safety equipment) are adhered to on site as per GEA QHSE and local law requirements;
• Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date;
• Be professional in their dealings and communication with the customer;

Your profile and qualifications:

• Seasoned artisan/FSE with a minimum work experience of 5 years within our Industry.
• Read and understand basic schematics and diagrams in his/her relevant field of expertise.
• Knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses.

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The key responsibilities & priorities for the role:

• Deliver service execution of the highest quality.
• Be professional in their dealings and communication with the customer.
• Identify service opportunities and leads and communicate to the responsible GEA personnel.
• Be the “face” of the organization. The tasks and responsibilities for the role include:
• Troubleshooting of GEA equipment and other manufacturer’s equipment.
• Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP’s and maintenance manuals.
• Installation and Commissioning of Equipment.
• Assist in Service Project Execution activities.
• Overhauling of equipment.
• Performing of tasks as per the defined and strict schedule to meet the deadline.
• Carry out site visits, audits and monitor site performance.
• Gathering and classifying data using various measuring equipment applicable to the equipment.
• Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.
• Operate various equipment in compliance with legal guidelines.
• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
• Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.
• Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.
• Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.
• Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.
• Providing of technical direction to service personnel.
• Adhering and following all HSE governance of GEA and customers.

Your profile and qualifications:

• Candidate are likely to have earned a Certificate or Diploma or relevant qualification as an Artisan in one of technical fields relevant to our organization.
• The successful candidate will be a seasoned artisan/FSE with a minimum work experience of 5 years within our Industry.
• Correspondingly, the candidate should prove his/her ability to read and understand basic schematics and diagrams in his/her relevant field of expertise.
• The candidate should have sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses.

Profound experience in either of the following trades:

• Mechanical
• Electrical AC & DC
• Millwright
• Fitter & Turner
• Refrigeration

go to method of application »

The tasks and responsibilities for the role include:

• Troubleshooting of refrigeration equipment.
• Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP’s and maintenance manuals.
• Installation and Commissioning of Equipment.
• Assist in Service Project Execution activities.
• Overhauling of equipment.
• Performing of tasks as per the defined and strict schedule to meet the deadline.
• Carry out site visits, audits and monitor site performance.
• Gathering and classifying data using various measuring equipment applicable to the equipment.
• Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.
• Operate various equipment in compliance with legal guidelines.
• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
• Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.
• Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.
• Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.
• Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.
• Providing of technical direction to service personnel.
• Adhering and following all HSE governance of GEA and customers.

Your profile and qualifications:

• Candidate are likely to have earned a Certificate or Diploma or relevant qualification as an Artisan in one of technical fields relevant to our organization.
• The successful candidate will be a seasoned artisan/FSE with a minimum work experience of 5 years within our Industry.
• Correspondingly, the candidate should prove his/her ability to read and understand basic schematics and diagrams in his/her relevant field of expertise.
• The candidate should have sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses.
• Based on the above-mentioned requirements, candidates for the Field Service Engineer position have demonstrated abilities in the following areas:

Profound experience in either of the following trades:

• Mechanical
• Electrical AC & DC
• Millwright
• Fitter & Turner
• Refrigeration