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Kaelo provides innovative, essential, healthcare solutions enabling the physical and psychological well-being of all South Africans.
Our one goal is to provide more South Africans with access to quality healthcare. We are progressive in our design, simple in our approach and sincere in the way we engage, changing the way healthcare is delivered to meet th...
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Job Description
Technician is required to:
- Co-ordinate and ensure operational requirements are met.
- Assist with Medicals, capture stats and assist with stock control
JOB DETAILS
BUSINESS UNIT: Operations - Clinics
FAIS/OTHER: SASOHN
KEY OUTCOMES (not limited to) Level 4 and 5 process elements
- Qualified Audio and Spiro Technician
- Up to date and relevant registration with SASOHN
- Proficiency in Word, Excel and Windows essential
- Excellent oral and written communication skills
- Strong inter-personal skills required
- Pro-active, customer service orientated and the ability to work towards the common goal of the team.
- Good administration skills and attention to detail.
- Patience, appropriate assertiveness, deadline driven, good organization skills with the ability to implement new ideas will be most suitable for this position.
- Initiative, logical thinking and analytical ability essential
Qualifications
SPECIAL REQUIREMENTS
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
- Qualification in Audiometry, Spirometry and vision Screening
- Computer literacy
- Good administrative skills
- Good communication and inter-personal skills
- PREFERRED
- 2 years office experience in a healthcare environment is preferred, including stock experience
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
- Grade 12 qualification
- Audiometry
- Spirometry
- Vision Screening
- Advanced Computer Literacy MS Office (Level 3)
PREFERRED
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Certificate in Audiometry, Spirometry and Vision Screening
PREFERRED
Additional Information
PERSONAL ATTRIBUTES : COMPETENCIES
- Accountability
- Communication
- Business writing skills
- Efficient and effective mindset
- Planning and organisation
- Resilient and adaptive
- Self-development
- Significance and values oriented
- Ethical
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Job Description
The Membership Administrator is responsible for ensuring the seamless onboarding of new members across all Kaelo products. This involves the accurate capturing of the membership and maintenance of member and dependant details in a timely manner.
KEY OUTCOMES (not limited to) Level 4 and 5 process elements
- Onboarding and Maintenance of Members, Clients and Brokers:
- Create member, client or broker profiles
- Create policy within membership profile
- Maintain member details
- Maintain dependent details
Manage Offboarding of Clients:
- Manage suspension of member
- Manage resignation or termination on member
Manage Communication and Relationships:
- Liaise with Client Relationship Managers regarding progress and updates
- Ensure process is complete by Billing Cycle cut off times
- Respond to queries regarding the membership process with both internal and external stakeholder
Continuous Improvement:
Identify issues, perform root cause analysis and contribute towards process and system enhancements
Qualifications
SPECIAL REQUIREMENTS
- Telephonic etiquette and Professionalism
- Customer urgency
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
- 1-2 Years in Membership administration.
- Customer service environment experience.
PREFERRED
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
- Matric
- Good Computer knowledge/literacy especially in MS Word, MS Excel and MS Outlook
- Certificate in Business management/Office management or Office administration
PREFERRED
- FAIS Complaint: RE5 would be advantageous
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
PREFERRED
PERSONAL ATTRIBUTES : COMPETENCIES
- Accountability
- Communication
- Business writing skills
- Efficient and effective mindset
- Planning and organisation
- Resilient and adaptive
- Self-development
- Significance and values oriented
- Ethical
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Lifestyle Network Administrator
- 52 Corlett Dr, Birdhaven, Johannesburg, 2196, South Africa
- Full-time
Company Description
About Kaelo
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
Job Description
- Recruitment of new affiliates on a monthly basis
- Managing the relationships with existing affiliates and building professional bonds with professionals
Qualifications
PERSON DETAILS : WORK EXPERIENCE
REQUIRED
Minimum of 2 years administration experience
PREFERRED
Experience in the EAP field or knowledge of the field is preferable
EDUCATION : QUALIFICATIONS : ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
Administration
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service principles and practices
- Knowledge of call centre telephony and technology
- Good data entry and typing skills
- Knowledge of administration skills and processes
PREFERRED
Additional Information
PERSONAL ATTRIBUTES : COMPETENCIES
- Accountability
- Communication
- Business writing skills
- Efficient and effective mindset
- Planning and organisation
- Resilient and adaptive
- Self-development
- Significance and values oriented
- Ethical
Method of Application
Use the link(s) below to apply on company website.
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