Jobs at TFG (The Foschini Group)

The opportunity:

The primary function of this role is ecommerce performance analysis and optimisation. Aligned with this, is the fulfilment strategy - co-ordination and optimisation thereof. The responsibility will extend through all systems, from ODBMS, to the One Stock & Omni reporting suite as well as PMM/Tableau. The incumbent would also ensure that stock is productive, and projections aligned with turnover. A liaison between Merchandise and Ecommerce teams. Empowered and encouraged to work independently, therefore accepting of the responsibility and accountability that goes with it. The team operates with high energy and commitment – solution-driven. Working together, and across teams, is critical to the success of the ecommerce business.

Responsibilities:

• Ecommerce projections, performance analysis and reporting – across merchandise, digital marketing and ecommerce site KPIS.
• Management and optimisation of order fulfilment strategy.
• Successful proposal, coordination, and analysis of promotional activity online.
• Streamlining of reports across disciplines – merch, digital marketing and site.
• Optimisation of stock to sales.
• KPI’s include:
  • Turnover
  • Conversion
  • Number of Orders
  • Average Order Value
  • Fulfilment %
  • Expiry/ Cancellation %
  • Bounce Rate
  • Traffic/User Numbers
  • Active Customers

Requirements:

• Business degree or related diploma
• Some knowledge and experience of e-Commerce
• Merchandise Planning experience – good practice and knowledge of planning systems, principles & methodology
• Excel proficient
• Merchandise Planning systems exposure – Pyramid, Tableau, etc
• CMS - Product database management exposure

Competencies and behaviours for success:

• High degree of numeracy
• Analytical, detailed, systematic and strategic approach to work
• Strong potential for business acumen and merchant thinking
• Good communication and influencing skills
• Comfortable with the use of and ability to learn new digital technologies and reporting systems
• Ability to understand web analytics, tracking and reporting
• Desire to develop a career in omni-channel retail or ecommerce
• High level of computer literacy/competency and merchandise planning work experience
• High level of energy and drive
• Displays an organized and systematic way of working
• Works under pressure – deadline driven – with efficient time-management skills

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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The Role

This is an opportunity to join a leading internal audit division within a highly successful international retail group. As a group function, the internal audit division works closely with other assurance functions to ensure aligned assurance across all regions and group functions, including operations, technology, finance, credit, etc.  In addition to the breadth of scope, the position provides deep insight across the Group affording ample opportunity to add significant value.  This position reports to the CAE who reports to the Head of Assurance. As part of the Aligned assurance team, the internal audit division works closely with the second line assurance providers. Given the pivotal role of technology, this is a key role within the assurance team and requires significant collaboration with other group divisions, assurance providers, internal audit teams and outsourced/co-sourced assurance providers.

Responsibilities:

• The IT audit manager is responsible for the planning, execution and reporting of the assurance activities for IT operations both locally and internationally, as part of the aligned assurance framework. The incumbent will also serve as an advisor on key projects. Key functions include technical oversight, deep analysis of processes, gap identification and control improvement design. 
• Key performance areas are ensuring the quality of IT assurance activities, identifying opportunities for innovation and efficiencies, and being risk focussed.

Requirements:

• Minimum a relevant professional qualification with CISA or CISSP; Ideally 4 to 6 years relevant experiences of which 2-4 years in a supervisory/management role
• A broad knowledge and understanding of IT architectures and systems will be essential, as well as first-hand experience of major projects and/or system implementations.  The ability to manage and execute cyber security reviews is essential.
• The applicant should be familiar with Microsoft applications, Active Directory, SQL and Oracle databases, cloud environments, networks, endpoint protection and cyber threats etc. 
• Exposure to COBIT, ITIL and NIST beneficial.

Competencies and behaviours for success:

• The IT audit manager requires the superior analytical abilities, structured thought processes and strong (written and oral) communications skills. The person should also be passionate about making a difference, add value to key IT processes and demonstrate the ability to be persuasive.
• The ability to work independently with limited supervision, a resilient and optimistic approach to life and the desire to understand how and why things work are required.
• The ability to relate IT risks back to business process risks to demonstrate the impact on TFG operations.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.