Open Positions at Auditor-General of South Africa

Strategic Function

• Contributes to the strategy, vision, and governance of the BI and Data Analytics capability.
• Drive best practices, iterative improvement, and innovation at the strategic deployment level.
• Provide strategic support and identify opportunities in existing business processes for building reports and dashboards.
• Function as an integrator between the business and technology to create business solutions.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.
• Support define and manage best practices for our Data Warehouse. This may include payload design of source data, logical data modeling, implementation, metadata, and testing standards.
• Support to set standards and ways of working with data across AGSA and Auditees, through collaboratively way.

Product Management

• Support with the design and development of data warehouse solutions using Microsoft Stack, including SQL Server, Azure Data Warehouse, and Azure Synapse Analytics.
• Collaborate with business stakeholders to understand their data requirements and translate them into scalable and efficient data models that support reporting, analytics, and data integration.
• Design and implement ETL processes to extract, transform, and load data from various sources into the data warehouse, ensuring data quality, consistency, and integrity.
• Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and performs data conversions, imports, and exports of data within and between internal (AGSA) and external Auditees.
• Participates in workstream planning process including inception, technical design, development, testing and delivery of BI solutions.
• Oversee end-to-end ownership of data projects and independently collaborate with business stakeholders in an agile environment to solve business problems.
• Develop and maintain data transformation workflows using tools such as SQL Server Integration Services (SSIS) or Azure Data Factory.
• Collaborate with data engineers and data scientists to integrate and process data from data lakes, leveraging technologies such as Azure Data Lake Storage and Azure Databricks.
• Support with Optimize SQL queries and stored procedures for data retrieval and analysis, ensuring efficient performance and adherence to best practices.
• Create visually appealing and interactive reports, dashboards, and visualizations using Microsoft Power BI, enabling stakeholders to derive actionable insights from the data warehouse.
• Implement data governance and security measures within the data warehouse environment, ensuring compliance with regulatory requirements and maintaining data privacy.
• Monitor and optimize the performance of the data warehouse, identifying and addressing bottlenecks, and recommending improvements for scalability and efficiency.
• Keep abreast of the latest advancements in Microsoft Stack, Power BI, data warehousing, and data lake technologies, evaluating and recommending new tools and techniques that can enhance our business intelligence capabilities.
• Keep abreast with the latest trends and advancements in Business
• Intelligence/Data Analytics technologies and identify opportunities for innovation.
• Collaborate with cross-functional teams, including business stakeholders, data engineers, data scientists, and IT teams, to understand business requirements and deliver impactful insights.
• Maintains the quality of the Metadata Repository by adding, modifying, and deleting data.
• Provides input to the development of data/information quality metrics.
• Provide guidance, training, and problem-solving assistance to other team members.
• Tracks, monitors and analyses performance and production issues, and implements improvements.

Stakeholder Management

• Establish, build, and maintain collaborative working relationships with relevant internal stakeholders.
• Build and maintain positive and value-adding relationships with relevant internal/external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers in order to continuously improve service delivery.
• Work in collaboration with various teams to ensure timeous delivery of the work.
• Establish and maintain relations with recognized professional bodies within their own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own performance to drive productivity.
• Motivate, coach and mentor junior staff to ensure maximum productivity and development of the staff to their full potential.
• Participate and/or take lead in the business unit transformation and culture plans.

Financial management and Operational Management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area.
• Ensure compliance with AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks, and assignments not stipulated on the Job description as and when required.

Formal Education

• Minimum 3-year Bachelor’s/ Degree in Computer Science, Information Systems, or a related field (NQF 7). Honours /Master qualification will be advantages.
• Relevant certifications in Microsoft Stack, Power BI, and data warehousing technologies (e.g., Microsoft Certified: Azure Data Engineer Associate) are desirable.

Experience/ Requirements

• Minimum 8 years of proven work experience as a Business Intelligence Specialist or similar role, with a focus on the Microsoft Stack, expertise in data warehousing, data lake technologies, and Power BI development.
• Experience in working with/in SQL Server, Azure Data Warehouse, Azure Data Lake, Azure Synapse Analytics, and Power BI.
• Experience working in an agile and waterfall development environment, following best practices for project management and collaboration.

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Roles & Responsibilities

Strategic Function

Core orientation:

Leads the design and development of functional strategies.

• As may be required, design and or review the Centre of Excellence operating model and value chain to align with the People strategy.
• Inputs towards and contributes to the development of the People Strategy, and the operational alignment and implementation thereof, to help achieve long-term objectives.
• Based on sound understanding of the AGSA’s business goals, business and operating models and core processes (business acumen), influences and aligns the People strategy into clear business unit people objectives and action plans to support the achievement of the overall organisation objectives.
• Develops and implements People learning and development strategies aligned with the organization's goals and objectives, with a specific focus on improving overall effectiveness and performance.
• Ensures that young professionals, and general leadership development and organisational learning initiatives align with the overall strategic goals and vision of the AGSA. Regularly update senior management on the progress and impact of these initiatives.

Product and Operational Management

• Develops and implements People strategies aligned with the AGSA's goals and objectives, with a specific focus on improving overall effectiveness and performance.
• Develops and executes a comprehensive learning and development strategy aligned with the AGSA's goals and objectives. Ensures that learning initiatives support both short-term and long-term business needs.
• Establishes key performance indicators (KPIs) to measure the effectiveness of People learning programs, and regularly assess and report on their impact on organizational performance.
• Ensures People policies, procedures, and practices are compliant with relevant labour laws and regulations, and that ethical and inclusive People practices are upheld.
• Ensures that the Learning Experiences BU is compliant with employment laws and regulations.
• Identifies and mitigates potential risks associated with Learning Experiences delivery.
• Identifies opportunities for process improvement, streamline workflows, and eliminate redundancies to enhance service quality and reduce operational costs.
• Analyses efficiencies and evaluates against overall Learning Experiences strategy.
• Identifies opportunities for process improvement, streamline workflows, and eliminate redundancies to enhance service quality and reduce operational costs.
• Identifies opportunities to centralize, standardize, and streamline delivery within the practice areas under scope to maximize efficiency and reduce operational costs.
• Implements best practices, process improvements, and automation to enhance service quality.
• Defines and tracks key performance indicators (KPIs) to measure the effectiveness and efficiency of Learning Experiences business unit.
• Develops and reports on performance dashboards to assess service quality and efficiency rates.
• Establishes a framework for assessing and evaluating the effectiveness of learning programs. This may include rubrics, surveys, and evaluation forms.
• Ensures the maintenance of records and documentation for all compliance and regulatory training, including completion certificates and records of participation.
• Generates regular reports that provide insights into the performance and impact of learning initiatives, using data-driven analytics.
• From a specialist perspective (Management of senior specialists) the incumbent is expected to facilitate the design and development of strategies, service delivery models, and performance metrics of the following People streams:
• Curriculum and Programme Design: Leads the design and development of a diverse range of young professional and leadership learning programs, including e-learning, classroom training, workshops, and mentorship programs, ensuring they cater to different learning styles and needs. Develop curriculum plans for different employee groups, specifying the topics, learning objectives, and resources for each programme.
• Learning Strategy Development: Develops a comprehensive learning strategy programme that outlines the organization's approach to learning and development, including goals, priorities, and key performance indicators.
• Content Library Catalogue: Maintains a catalogue of all learning resources and materials in the organization's content library, including version control and updates.
• Learning Infrastructure Planning: Develops plans for the physical and virtual learning environments, specifying equipment, technology, and space requirements.
• Technical Support Protocols: Creates protocols and guidelines for providing technical support to employees participating in online or technology-driven learning experiences.
• Continuous improvement: Documents recommendations for continuous improvement in learning programs, technologies, and processes, along with action plans for implementation.
• Documentation and Reporting Repository: Maintains a central repository for all training-related documentation, reports, and records for easy access and reference.
• Ensures that BU efforts have a direct correlation to the AGSA’s net promoters’ scores through the enhancement of employee experiences of their delivery.
• Stays updated on industry best practices and emerging trends in organisational capacity building with a strong bias towards skills development (“Capability toolkit” development) and retention in line with agile strategic capability requirements. Introduce innovative solutions and technologies to enhance these areas.
• Evaluates and implements relevant HR technology solutions to enhance BU operations.
• Provides guidance and support to ensure the BU remains compliant with relevant laws and regulations, reducing legal risks and supporting the organization's reputation.
• Continuously ensures that the BU aligns with the broader organizational goals, vision, and values, playing a pivotal role in the strategic execution of People services.
• Ensures the validity and relevance of the BU strategy, value chain and operating model to the People strategy and AGSA strategic priorities.
• Develops and implements strategies to standardize People processes and centralize People services to improve efficiency, consistency, and cost-effectiveness.
• Focuses on enhancing the employee experience by delivering efficient, accessible, and user-friendly People services, contributing to higher employee engagement and retention, which can be crucial for strategic success.
• Implements and scales the People operational strategy in the BU.
• Oversees the accurate and confidential maintenance of employee records and data, ensuring data integrity and security (POPI Act compliance).
• Addresses employee queries and issues related to Learning services and support People business partners in resolving more complex employee matters.
• Utilizes KPIs, metrics and feedback to demonstrate the strategic impact of People Portfolio across the business value chain proactively.

 Stakeholder Management

• Identifies key stakeholders and customers of the People portfolio, and via engagement and collaboration, build sound substance-based relationships that will benefit both the Learning Experiences BU and the organisation.
• Collaborates with other departments and senior leadership to align People strategies with the broader organizational goals and objectives.
• Manages relationships with Learning service vendors, Industry Bodies, e.g. SAICA, SAIGA, ACCA, Fasset etc, and any providers relevant to an outsourced element of the Experiences value chain and ensure service levels and agreements are in place and met.
• Collaborates with internal People portfolio stakeholders, People Business Partners, and line function department heads to understand their service needs and priorities.
• Proactively addresses concerns and maintains strong relationships with service recipients.
• Manages service level agreements and client satisfaction with internal stakeholders.
• Collaborates with People Partnerships and Projects and Organisation Effectiveness leadership to optimize service delivery that directly impacts end-user or people experiences of People infrastructure and services.
• Assist in managing relationships with third-party vendors providing People services, ensuring they meet service level agreements and contribute to strategic People goals.
• Identifies and proactively engages a diverse range of influential contacts within stakeholder and community groups. Build alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights and working collaboratively to deliver on strategic business objectives.
• Aligns stakeholders with conflicting views or priorities to agree on a course of action. 

People Management

• Champions of the vision, mission, and values of the People component in line with those of the AGSA.
• Provides strong leadership to a team of People professionals within the Learning Experiences BU.
• Creates a culture of accountability by setting clear objectives, tracking progress, and reporting results to senior management. Identify areas that need improvement and take corrective actions.
• Strategically manages and monitors the day-to-day operations of Learning Experiences BU.
• Identifies and develops the skills and capabilities of BU staff to ensure they meet the evolving demands of the organization and the People function.
• Fosters a culture of collaboration, professionalism, and customer-centric service.

Digital Literacy and Digital Agility

• Utilizes HR technology and systems to automate and streamline People processes, including internal survey tools, talent and online recruitment software, and self-service tools relevant to the BU value chain. Stays up to date with technological advancements to improve service delivery.
• Creates a technology roadmap that outlines the organization's plan for implementing or upgrading learning technologies, including the Learning Management Systems (LMS), e-learning platforms, and other tools.
• Ensures that the AGSA complies with data security and privacy regulations, and maintain documentation to demonstrate compliance.
• Facilitates the periodic review of the BU operating model to identify the impacts and opportunities for digital transformation interventions.
• Draws insights from data and trends to improve processes, employee engagement and policy alignment across the business and diagnose people issues and recommend effective solutions.
• Leverages technology to increase efficiency and drive business results to improve the digital employee experience, which leads to increased engagement and communication.
• Assesses, selects, and implements HR technology solutions to streamline People processes and improve relevant data management.

Financial Management

• Demonstrates an understanding of the financial and commercial sustainability variables that impact the AGSA.
• Develops budget proposals that detail the allocation of resources for different training initiatives, technology investments, and content development.
• Compiles the budgets and contributes to the development of the BU’s and Portfolio budget.
• Manages, monitors, and reports on the budget through expenditure, forecasts, and other analysis.
• Ensures compliance with internal processes and procedures (i.e., PFMA and internal fiscal guidelines).
• Manages supply chain governance processes within scope.
• Analyzes People-related costs and expenses to identify areas where cost-saving measures can be implemented without compromising the quality of People services or the employee experience.
• Assesses the return on investment (ROI) for BU programs and initiatives, such as training and development, and use this analysis to inform future budget allocations.
• Generates financial reports related to BU expenditure, cost breakdowns, and budget variances, providing this information to senior leadership and the finance department.

Ad-hoc duties

• Performs and/or manage other projects, tasks and assignments not stipulated on the role description as and when required. 

Skills, Experience & Education 

Formal Education

• This position requires a minimum qualification of a CA (SA).
• Added advantage: Masters level qualification in Human Resources Management or equivalent. Senior professional registration with a recognised Human Resources professional body.

Experience

• Minimum 10 years’ experience in Human Resources Management of which a minimum of 5 years should have been in a senior management role with exposure to training and development, talent management, and other functions of the HR value chain.
• Added advantage: Experience working within the Financial Services or Professional Services sector (consulting) as a Training and Development Specialist would be advantageous.

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Strategic Function

• Contribute to the development and maintenance of customized business applications to support the AGSA's business operations.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.

Product Management

Provides support in Solution Design:

• Assist in formulation and defining of application scope and objectives
• Assist in preparing detailed technical specifications for applications to be developed

Develop Business Applications:

• Convert specifications into working systems
• Develop technical solutions for fixes, enhancements and maintenance
• Develop applications according to the development policies, procedures, standards and methodologies of the office.
• Develop business applications within appropriate timeframes

Perform unit testing:

• Perform unit testing of new developments and maintenance to the application system
• Verify that solutions are effectively tested and quality assured
• Correct program code, syntax or logic errors as required

Release business applications effectively and efficiently:

• Prepare and maintain application documentation
• Ensure compliance of application software with release management and applicable SOP’s
• Verify that the content of the training manual aligns with system functionality
• Assist in training users on new application functionality developed

Provide Business Applications support:

• Provide third-line support on in the proper configuration of security and user access management for custom developed applications.
• Provide third-line Functional Support to end users on custom developed applications.

Stakeholder Management

• Maintain effective relations with both internal and external stakeholders.
• Build collaborative relationships with internal and relevant stakeholders.
• Support initiatives of sharing insights, risks and experiences.
• Manage the feedback process to stakeholders by tracking all queries received, getting the relevant information and formulating appropriate responses according to the approved protocol.

People Management

• Manage own performance to drive productivity.
• Participate and/or take in the business unit transformation/culture plans.
• Provide support to the management team regarding centre management and other people related tasks.

Financial management and Operational Management

• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Formal Education

• This position requires a minimum qualification of a National Diploma (NQF level 6) in IT or related field.
• Added advantage: Relevant Microsoft .Net/Development certifications

Experience

The incumbent requires at least 3 years’ experience in software development using the following:

• C# and/or Visual Basic programming languages
• ASP.NET Forms and/or ASP.NET MVC
• Windows Forms and/or Windows Presentation Foundation
• Windows Communication Foundation
• Windows Identity Foundation
• JavaScript, & Query

Added advantage:

• Microsoft SQL Server Transact-SQL Programming
• Microsoft Reporting Services (SSRS)
• Microsoft Team Foundation Server

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Roles & Responsibilities

Audit Process

Planning

• Advise audit teams on technical matters related to the infrastructure sector
• Assist audit teams in identifying audit risks for the specific audit engagement in the built environment
• Assist the manager in resource planning for selected audits in the built environment/ infrastructure field
• Liaise with the manager and assist in compiling a budget for the audit and communicate this to audit team for selected audits in the infrastructure field
• Assist the manager to facilitate engagement meetings (entrance engagement) with management of auditees to discuss the scope, focus areas, objectives, methodology and due dates and
• Support the audit team to ensure that they receive the relevant documents to execute the audit.

Execution

• In collaboration with the audit team, execute, technical audit procedures on selected audits in the infrastructure field
• Consistently update the manager on the status of the selected audits in the infrastructure field
• Complete audit working papers on selected audits in the infrastructure field for review by the manager
• Provide coaching notes on reviewed working papers for selected audits in the infrastructure field
• Attend steering committee meetings (at least two per audit; first and final steering committee meetings) with departments and related senior management
• Assessing tender and contract documents, including bills of quantities on infrastructure projects
• Assessing cost analysis for infrastructure projects
• Review risk assessments, value management and cost control reports on infrastructure projects
• Analyzing the costings for tenders awarded by government departments on selected infrastructure projects
• Analyzing outcomes and writing detailed and high impact audit reports on audited infrastructure projects

Reporting

• Compile technical and management reports for review by the manager for specific audits in the infrastructure field
• Contribute to impactful and relevant recommendations to government, programmes or audit areas in the infrastructure field
• Conduct and report on site visits
• Report on value of completed work on selected infrastructure projects

Research

• Review working papers and memos on research undertaken in the infrastructure field
• Interpret and synthesise information related to goals, strategies, policies and guidelines in the infrastructure field
• Oversee the undertaking of research in the infrastructure field to provide advice to internal stakeholders through sharing insights, risks and knowledge of the business and industry  
• Compile relevant memos on research of complex and challenging audit themes arising from government and international priorities/programmes in the infrastructure field

People Management

• Manage the performance of staff, provide mentorship and support
• Identify opportunities to develop staff through on-the-job training and coaching
• Manage teams’ performance and implement a culture of high performance
• Address staff related enquiries
• Execute and adhere to transformation/culture plans
• Stakeholder Engagement

Internal

• Build and maintain strategic and value adding partnerships with key stakeholders within the AGSA (both Regularity Audit and Performance Audit) to ensure support during the audit process for both integration and stand-alone audits
• Provide guidance to stakeholders through sharing insights, risks, and knowledge of the business and industry to improve their understanding of technical matters in the infrastructure field
• Market the value of performance audits and develop initiatives for sharing insights, risks and experiences with regularity audit Business Units.
• Regularly engage with team members through centre meetings to discuss relevant audit work

External

• Build and maintain strategic and value adding partnerships with key stakeholders at the auditees, in line with the Business Unit stakeholder engagement plan
• Assist in preparing for interactions with the Executive Authorities on key findings/outcomes.
• Ensure impactful, quality and meaningful engagements with external stakeholders

Financial Management

• Provide inputs on the formulation of a budget
• Manage own and team recoverability
• Effective project management (time, hours and costs) of the audit and relevant resource planning, to drive audit efficiencies

Administration

• Responsible for effective management of all administrative matters relating to the role. (e.g. timeous approvals, compliance with internal controls, etc.)

Ad-hoc duties (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required

Skills, Experience & Education

Qualifications

• Degree/BTech in Civil Engineering, Quantity Surveying, or any approved built environment etc.
• Post graduate qualification will be an added advantage

Professional Registration

• Professional registration with a Professional Body as required in the built environment will be advantageous e.g. ECSA, SACQSP, SACPCMP etc.

Experience

• At least 3 years’ industry specific experience in the infrastructure/ built environment.
• Experience in construction of buildings such as schools, clinic, hospitals, office buildings, etc. is essential
• Experience in infrastructure projects e.g. roads and storm water, sewer reticulation, water reticulation, social infrastructure (housing, health and education facilities) and bulk earthworks for municipal, provincial or national projects will be advantageous
• Experience in implementation of bulk services &/or internal reticulation