Open Positions at Beekman Group

Key Performance Areas: 

• Duties range from telephone, office administration, reservations, stock/asset control, data capturing and handling of money.
• Reception/housekeeping including preparing and checking in clients.
• This person must be able to work without supervision and have good customer relations. Relief Manager when on leave.

Position Requirements:

• Matric
• 2 years’ experience in a similar position
• Computer literacy skills including Excel & Word.
• Hospitality experience will be beneficial.

go to method of application »

Key Performance Areas:

• This role is responsible for managing staff & handling all aspects of the resort & associated facilities.  
• Ensure that regular maintenance of the resort is carried out effectively.
• Interact with guests.  
• Monitor budgets & process relevant documentation.
• The successful candidate must be prepared to work shifts, weekends and public holidays.
• Handling of guest related queries, online booking platforms and various booking periods.

Position Requirements:

• 3 years’ experience in a Resort Manager Position
• Previous experience with Timeshare
• Must have HR & IR experience to deal with staff
• Excellent communication skills
• Be deadline orientated & have ability to work under pressure
• Excellent decision-making skills
• Un-endorsed Code 08 driver’s license
• Excellent interpersonal skills
• Above average computer literacy
• General maintenance knowledge / background
• Food & Beverage and Health spa experience beneficial

go to method of application »

Key Performance Areas:

• Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
• Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
• Query turnaround time
• Customer service survey
• Production
• Achieve targets as provided by department manager.
• Perform additional duties as assigned, including but not limited to general client queries.

Position Requirements:

• Matric with 2 years relevant Call Centre experience
• Experience working in sales or customer service, preferably in the hospitality or travel industry
• Excellent written and verbal communication skills in English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work under pressure

go to method of application »

Key Performance Areas: The following role is required on one of our established properties:

• Full Management responsibility of a Food & Beverage division.
• Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
• Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
• Maintaining Service Standards in all F&B areas relating to management
• Revenue control and management
• Efficient, effective communication between all stake holders.
• Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
• Ensure that the department procures the best quality raw material and cost-effective equipment.
• Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
• Dealing with guest queries, requests and complaints and management of guest relations
• Preference will be given to a candidate who comes from a resort background.

Position Requirements:

• 5 years proven F&B Management experience and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Computer literacy skills including: Excel, Word & GAAP

go to method of application »

Key Performance Areas:

• Previous experience with wildlife, animal conservation, and game is highly beneficial.
• Leading interactive Exotic game tours and a variety of cultural activities with groups of guests of all ages and cultures on a 60-hectare reserve
• Facilitate and lead quad rides
• Working within a group to construct engaging, diverse game scripts and routines
• Engaging guests in informal conversations on topics such as wildlife, animal behaviour, animal care and conservation
• Delivering formal educational presentations on African wildlife within an auditorium
• Frequently initiating and maintaining engaging conversations with small and large groups of guests
• Adjusting conversation content for a variety of ages and cultures
• Ensuring your safety and the safety of guests in animal viewing areas
• Providing resort and park information to guests
• Maintaining Beekman Group’s Vision and brand Integrity

Skills & Qualifications:

• Matric or equivalent essential
• FGASA Level 1 qualification with valid PDP essential
• Basic knowledge of quad bikes in leading and managing large groups of quad bikers in outdoor settings
• Strong verbal and written English skills including an additional South African language
• Experience in public relations, guest services, resort/recreational, camp, or related field
• An extrovert who loves to display theatrics when dealing with Guests
• Ability to interact with a mixed audience of all ages and demographics
• Ability to speak on a microphone
• Strong creative writing skills
• Exceptional presentation, communication and organizational skills
• A hunger for knowledge of wildlife and conservation-related issues
• Team driven, detailed, flexible and commitment to guest satisfaction
• Aptitude to construct and learn entertainment routines and scripts
• Exceptional improvisational skills

go to method of application »

Key Performance Areas:

• To oversee housekeeping and laundry staff and ensure staff are allocated adequate work daily.
• Checking all units on a check in day, one of each housekeepers’ units to be checked on other days to ensure that housekeeping staff are cleaning to the standards of the resort.
• Checking the checklist against items in the unit before the guests checks in and when the guest checks out.
• Checking upholstery, curtains, public amenities and games rooms daily.
• Ensure that staff are using equipment and consumables correctly and avoiding damage to same & self as well as ensure wastage of consumables does not occur
• Report any maintenance problems at reception and record in the maintenance logbook and follow up to check the request has been completed
• Ensure that the necessary laundry equipment, fire extinguishers & housekeeping equipment is serviced & maintained when necessary
• Controlling and recording spring-cleans, replacement utensils, crockery & cutlery as well as reporting and recording breakages to reception timeously and updating the Breakages register
• Record the issues of consumables and guest supplies as laid down by management.
• Undertaking monthly laundry & linen stock, utensil stock and consumable stock by the last working day of the month, checking the linen stock takes on a weekly basis, checking that daily housekeeping stock issues sheets correspond with consumable stock take
• Issue linen, towels, bathmats etc. from said storeroom as required, checking that linen issued corresponds with linen returned and laundered on a daily basis
• Ensuring that all subordinates are trained according to company standards.
• Alert management of overcrowding in units and / or any unacceptable behaviour.
• Act as a back up to the Housekeeper when off
• Be available as back up for housekeeping
• Deal with and try to solve any housekeeping or laundry staff grievances

Position Requirements:

• Matric
• Minimum 2-years’ experience in similar environment
• Ability to work under pressure
• Good communication skills in English
• Good people skills
• Single staff accommodation provided