Open Positions at Curo Funds Service

Key Responsibilities

Leadership and strategy

• Develop and communicate a clear product strategy aligned with the company’s overall objectives.
• Lead and mentor a team of Product Owners, fostering professional growth and ensuring alignment with product management best practices.
• Drive collaboration between cross-functional teams including operations, technology, change and client relationship managers.

Product planning and execution

• Oversee the development and prioritisation of product roadmaps and backlogs.
• Ensure Product Owners effectively translate business requirements into actionable user stories and acceptance criteria.
• Monitor progress of product initiatives, ensuring timelines, budgets, and quality standards are met in collaboration with the PMO.

Stakeholder management

• Act as the primary liaison between product teams and executive leadership.
• Facilitate stakeholder alignment and manage expectations on product delivery and performance.
• Promote a customer-centric approach by ensuring regular feedback loops and data-driven decision-making

Performance and Continuous Improvement

• Implement product development metrics and KPIs to measure success and identify areas for improvement.
• Drive continuous improvement in product management methodologies and tools.
• Stay updated on industry trends and best practices to ensure the organisation remains competitive.

Requirements

Qualifications:

• Bachelor’s degree in Business Administration, Product Management, Technology, or a related field. Advanced degree (e.g., MBA) preferred.

Experience:

• Minimum 8-10 years of experience in product management or development within a corporate environment.
• At least 3-5 years in a senior leadership role managing cross-functional teams.
• Proven track record in successfully delivering complex product initiatives on time and within budget.
• Proficiency in product management tools (e.g., JIRA, Trello) and methodologies (e.g., Agile, Scrum).
• In-depth knowledge of industry trends and competitive landscape.

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Key Responsibilities

Trade Support and Lifecycle Management

• Process all transactions across unit dealing, duplication administration, and international trade support.
• Manage trade lifecycles, including trade maintenance and support

Reconciliation and Query Resolution

• Perform daily, weekly, and monthly reconciliations of stock and cash portfolios.
• Investigate and resolve queries within agreed turnaround times.
• Reconcile accrued interest and ensure the receipting of all interest payments.

Compliance and Regulatory

• Adhere to company policies, procedures, Client Service Level Agreements, and internal controls.
• Keep all process documentation updated, organised, and easily retrievable.
• Identify and escalate any operational risks or outstanding recon issues to the Team Leader or Manager.

Reporting and Analysis:

• Produce Management Information System (MIS) reports on volumes, key controls, and system stress points.
• Support the team manager with incident escalations, drafting, and reviewing incident reports.

Client Interaction

• Ensure timely and accurate processing of all instructions per client SLAs.
• Address client queries promptly and professionally.
• Build and maintain strong relationships with clients, internal teams, and external counterparties.

Stakeholder Collaboration:

• Foster existing business relationships to ensure effective and efficient delivery, working with compliance, and operations teams to gather necessary data and insights.
• Support and guide junior fund accountants, providing training and support to ensure accurate and timely completion of tasks.

Process Improvement: 

• Streamline fund administration processes to enhance efficiency and reduce errors.
• Identify and implement process improvements to address product, client, and trading growth demands.
• Implement and maintain robust internal controls to safeguard fund assets and ensure data integrity.
• Collaborate with other departments, such as legal, compliance, and portfolio management, to ensure smooth fund operations.

Ad-Hoc Tasks:

• Perform ad-hoc accounting and reporting tasks as requested by clients or management.
• Ensure ad hoc requests are handled efficiently and accurately.

Training and Team Support

• Train team members using the On-the-Job Training toolkit.
• Act as a backup for team members when required.
• Contribute to the ongoing development of procedures and ensure adherence during audit reviews.

Qualifications and Experience

• Bachelor’s degree in Commerce, Accounting, Finance, Economics, or related field.
• Diploma or coursework in South African Financial Market Instruments is an advantage.
• CPA or CFA designation advantageous.
• Good knowledge and understanding of the Financial Markets and Financial instruments.
• Good knowledge of HiPortfolio an advantage.                       
• Strong understanding of financial services and investment management operations.