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  • Posted: Feb 4, 2025
    Deadline: Not specified
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    SPAN is a software solutions and product development firm that strategizes, designs and develops software products for clients ranging from small startups to large global brands. SPAN works nimbly across industries, devices and borders helping businesses to deliver powerful capabilities embedded in compelling, delightful experiences. We¹re often ...
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    Senior Technical Writer (Contract)

    Responsibilities

    • Produce high-quality, well-structured engineering documentation that meets the learning objectives of the intended audience
    • Work with internal and client-facing teams on product and services engineering documentation, from requirements to completion
    • Manage documentation and knowledge management projects to completion within timeline and budget targets
    • Design the structure of the documentation deliverable, using our pre-defined templates and procedures for knowledge management solutions
    • Identify relevant learning objectives for each area of the documentation
    • Analyze and inventory existing and potential content, identifying opportunities for reuse, and areas where new content is required
    • Leverage new technologies to accelerate documentation production while maintaining high technical quality standards
    • Effectively facilitate working sessions with customers and subject matter experts
    • Coordinate the review and approval process with the client (internal or external), ultimately securing their acceptance and sign-off of the end-to-end deliverable
    • Estimate in advance the time and effort required for each initiative, creating a high-level plan, and an accompanying resourcing estimate
    • Deliver projects in line with the agreed plan and resourcing, escalating issues and risks in a timely manner as they arise
    • Perform the above duties within SPAN’s proven approach to knowledge management and documentation services

    Requirements

    • Proven work experience in technical writing, creating engineering documentation, or equivalent technical content
    • Ability to break down complex, technical concepts and create high quality documentation targeted to various audiences
    • Ability to deliver high-quality documentation with attention to detail
    • Ability to quickly grasp complex technical concepts, and articulate them clearly in text, graphs, and diagrams
    • Project management skills are necessary to create project plans, coordinate with internal and external teams, and report on the status of the project
    • Ability to work independently and proactively, while also effectively collaborating and taking general direction from project leaders
    • Strong verbal and written communication skills
    • Extensive experience working in a team environment in multiple time zones
    • Strong working knowledge of Google Workspace
    • Experience working and managing agile engineering projects
    • Experience working in a customer-facing environment
    • Experience with learning-based systems and documentation and Content Management Systems (CMS)
    • University degree in English, Communication, Journalism, Education, Engineering, or equivalent

    go to method of application »

    Software Engineer

    Our full-stack polyglots are experienced in a combination of:

    • TypeScript, NodeJs, ReactJs, and additional mainstream JS frameworks 
    • C#, Python, Go, Java, Scala 
    • PostgreSQL, MySQL, MongoDB, Cassandra, Redis 
    • Kafka, RabbitMQ, Elasticsearch, and whatever else is required to satisfy our customers

    What you will do 

    • Collaborate in full-stack development teams for rapid product innovation.
    • Develop feature-rich, cross-platform applications and product frameworks.
    • Develop, deploy, and operate sophisticated, large-scale SaaS solutions.
    • Define technical strategies that align tightly with client business objectives.

    Method of Application

    Use the link(s) below to apply on company website.

     

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