Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers i...
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QUALIFICATIONS & EXPERIENCE:
- Minimum Matric
- Must be able to work in a fast-paced environment, multi-task, and have good communication skills, both verbally and in writing
- Minimum of 1 year sales experience in field sales preferably telecommunication sales
- Minimum of 1 year’s target driven sales experience
- Must have own Smartphone that is in good working condition
- Evidence of experience working independently, with little or no supervision
Additional Information
Special Requirements
- Ability to work hours outside of the normal Mon – Sat 08h00 – 17h00 – Weekend work will be considered as normal working hours
- When using own vehicle for business travel, kindly ensure that the vehicle is fit for purpose by ensuring that the vehicle’s service book and license disc is up to date and conduct a vehicle inspection before commencing with a work-related journey.
- Always comply with Vodacom health and safety standards and absolute rules
- When using a vehicle for business travel, please ensure that you are competent to perform the task and have a valid driver’s license for the vehicle you are driving.
- Knows the product features and benefits and communicates the value proposition to provide a customer solution and gain commitment to buy
- Ability to manage sales targets and redirect own performance within 24 hours where required
- Excellent understanding of telecommunications/internet/fibre
- Skills in problem solving; including the ability to identify and appropriately evaluate customer needs and recommend appropriate products and solutions.
- Ability to plan, organize and multi-task to complete assignments in an efficient manner.
- Customer Knowledge and Skills
SELLING SKILLS
- Uses active listening, observation and questioning to qualify needs and wants to identify customer-based solutions to win the sale
- Has the ability to prospect and identify new opportunities, gain appointments with key decision makers, and win commitments for sales.
- Qualifies customer questions, effectively handles objections, and manages negotiation leading to commitment and asks for the close
- Understands the pricing structure.
- Ensure that customers understand the value proposition, features, benefits, competitive advantages, and applications of the product.
- Handle objections, gain commitment to buy
go to method of application »
Qualifications & Experience:
- Minimum Matric
- Must be able to work in a fast-paced environment, multi-task, and have good communication skills, both verbally and in writing
- Minimum of 1 year sales experience in field sales preferably telecommunication sales
- Minimum of 1 year’s target driven sales experience
- Must have own Smartphone that is in good working condition
- Evidence of experience working independently and working within a team
Additional Information
Special Requirements:
- Ability to work hours outside of the normal Mon – Sat 08h00 – 17h00 – Weekend work will be considered as normal working hours
- Knows the product features and benefits and communicates the value proposition to provide a customer solution and gain commitment to buy
- Ability to manage sales targets and redirect own performance within 24 hours where required
- Excellent understanding of telecommunications/internet/fibre
- Skills in problem solving; including the ability to identify and appropriately evaluate customer needs and recommend appropriate products and solutions.
- Ability to plan, organize and multi-task to complete assignments in an efficient manner.
- Customer Knowledge and Skills
Selling Skills:
- Uses active listening, observation and questioning to qualify needs and wants to identify customer-based solutions to win the sale
- Has the ability to prospect and identify new opportunities, gain appointments with key decision makers, and win commitments for sales.
- Qualifies customer questions, effectively handles objections, and manages negotiation leading to commitment and asks for the close
- Understands the pricing structure.
- Ensure that customers understand the value proposition, features, benefits, competitive advantages, and applications of the product.
- Handle objections, gain commitment to buy
go to method of application »
QUALIFICATIONS & EXPERIENCE:
- Minimum Matric
- Must be able to work in a fast-paced environment, multi-task, and have good communication skills, both verbally and in writing
- Minimum of 1 year sales experience in field sales preferably telecommunication sales
- Minimum of 1 year’s target driven sales experience
- Must have own Smartphone that is in good working condition
- Evidence of experience working independently, with little or no supervision
Additional Information
Special Requirements
- Ability to work hours outside of the normal Mon – Sat 08h00 – 17h00 – Weekend work will be considered as normal working hours
- When using own vehicle for business travel, kindly ensure that the vehicle is fit for purpose by ensuring that the vehicle’s service book and license disc is up to date and conduct a vehicle inspection before commencing with a work-related journey.
- Always comply with Vodacom health and safety standards and absolute rules
- When using a vehicle for business travel, please ensure that you are competent to perform the task and have a valid driver’s license for the vehicle you are driving.
- Knows the product features and benefits and communicates the value proposition to provide a customer solution and gain commitment to buy
- Ability to manage sales targets and redirect own performance within 24 hours where required
- Excellent understanding of telecommunications/internet/fibre
- Skills in problem solving; including the ability to identify and appropriately evaluate customer needs and recommend appropriate products and solutions.
- Ability to plan, organize and multi-task to complete assignments in an efficient manner.
- Customer Knowledge and Skills
SELLING SKILLS
- Uses active listening, observation and questioning to qualify needs and wants to identify customer-based solutions to win the sale
- Has the ability to prospect and identify new opportunities, gain appointments with key decision makers, and win commitments for sales.
- Qualifies customer questions, effectively handles objections, and manages negotiation leading to commitment and asks for the close
- Understands the pricing structure.
- Ensure that customers understand the value proposition, features, benefits, competitive advantages, and applications of the product.
- Handle objections, gain commitment to buy
go to method of application »
Job Description
- This person will be responsible for, but not limited to promotional and in-store activities (formal and/or informal areas) within an allocated branch/s.
- It is important that this person is flexible and able to execute all objectives against the campaign requirements.
- The Branch Mobile Specialist must create an exceptional customer experience through their engagement with customers.
- They will be responsible to educate them on the applicable products and services.
- Meet daily targets in line with the requirements, the accurate capturing of all required information and to provide feedback in terms of challenges and/or opportunities.
- Important to note that the Branch Mobile Specialist might be requested to roam should it be a requirement as per the brief received at the time.
Qualifications
Additional Information
Special Requirements
- A functional and Operational Smartphone
- Acute attention to detail
- Good communication skills
- Attract new customers
- Maximise interactions to achieve agreed targets
- After sales service
- Problem solving
- Excellent customer service
- Extroverted
- Ability to work unsupervised
- Self-motivated
- Able to use own initiative
- Passionate & professional
- Able to measure stock levels linked to required sales target
Previous Work Experience
- experience working independently, with little or no supervision
- Hands on understanding and experience creating integrated content across all marketing channels from Face-to-face consumer education and engagement
- Experience within a target driven environment will be an advantage
- Minimum of 1 years’ experience in a sales role environment
- Experience in working in a high pressure, fast paced environment
- experience in sales and an ability to deliver excellent customer experience whilst delivering against targets
- Face-to-face consumer education and engagement
- Promotional activities in retail space
- Experience within a target driven environment will be an advantage
go to method of application »
Qualifications
KEY RESPONSIBILITIES:
- Develop and expand trusted relationships (internal and external)
- Ensure quality presentation and product demonstration is delivered to the audience
- Handing out of samples
- Act as the key interface between the audience and brand
- Quickly report on and act to resolve any challenges, deal with complaints to maintain trust with all stakeholders
- Prepare regular reports of progress and forecasts to internal and external stakeholders using recommended form of feedback
- Ensure that learners are knowledgeable on the brand/product
- Represent and promote the brand in a professional manner
- Report on market trends and insights
KEY PERFORMANCE AREAS:
Relationships:
- Establish and maintain a professional relationship with all stakeholders (internal & external).
- Ability to engage with the audience on relevant client products.
- Ability to speak and engage with different target audiences and think on their feet to ensure that relevant questions can be answered where and when applicable.
- Build a trust relationship by coming across as approachable to learners and school representatives.
Operational Excellence:
- Ensure KPI’s are met daily, weekly, monthly.
- Respond to all queries and requests timeously.
- Suggest actions to exceed the client expectations and identify opportunities for growth.
- Accountable for the success and execution against the set KPI’s.
- In-directly responsible for all audiences to create an exceptional product experience by demonstrating product knowledge, assessing learner’s needs by actively listening and providing solutions to maximize learner interaction, satisfaction and brand loyalty.
- Confidently display passion with regards to what is being presented and/or demonstrated.
- Manage time effectively and ensure that all appointments are kept to and that external and internal stakeholder’s expectations are met at all times, no exceptions.
- Management of the sampling stock is of utmost importance, seeing that this carries value and must be kept safe and clean at all times.
Reporting:
- Ensure all concerns and/or developments are timeously brought to the attention of your line manager.
- Constantly report back on the prescribed operating system (online capturing system). Capture feedback immediately after each session, before checking out.
- You will be required to report back on the samples handed out at each session and this will be reconciled against the number of learners that you have presented to. Any loss or damaged samples will have to be replaced at the cost of the employee.
- Assets of a high value will be issued to the Brand Representative and must be taken care of and kept in a good condition at all times. Any loss or damage to the assets provided will have to be replaced at the cost of the employee.
Processes:
- Ensure compliance against all internal and external processes, policies and procedures are adhered to.
Development:
- Demonstrate productivity and self-improvement (online training tools and learning portal).
KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY
SPECIAL REQUIREMENTS
- Must have exceptionally strong relationship and time management skills and be able to demonstrate their ability to be able to deal with deadlines and targets.
- Must be self motivated and disciplined.
- Must be able to work in both the informal and formal sector.
- Must be available to work full day’s, Monday to Friday.
- Must be able to think on your feet and act / respond to challenges accordingly (in line with requirements – i.e don’t answer any sex related questions; don’t get emotionally attached; don’t share your personal details or experiences; can’t be judgemental, cant provide medical advice, etc.).
- Must have own reliable vehicle.
- Current roadworthy certificate.
- Valid driver’s license.
- Must have own reliable smart phone that will have sufficient memory to download additional applications and store pictures.
- Ability to deliver an educational talk on puberty (in line with training received).
- Clearly explain products’ performance and usage vs competition, as well as general feminine hygiene and healthcare tips (in line with training received).
PREVIOUS WORK EXPERIENCE
Required for Competence:
- Minimum of 1 year’s experience in a sales / training role
- Experience in working in a high pressure, fast paced environment
- Evidence of experience working independently, with little or no supervision
- Demonstrate the ability to deliver excellent presentation experience and have an ever lasting impact
- Display a professional and ethical behaviour
- Reporting through business online reporting tools
go to method of application »
Qualifications
KEY RESPONSIBILITIES:
- Develop and expand trusted relationships (internal and external)
- Ensure quality presentation and product demonstration is delivered to the audience
- Handing out of samples
- Act as the key interface between the audience and brand
- Quickly report on and act to resolve any challenges, deal with complaints to maintain trust with all stakeholders
- Prepare regular reports of progress and forecasts to internal and external stakeholders using recommended form of feedback
- Ensure that learners are knowledgeable on the brand/product
- Represent and promote the brand in a professional manner
- Report on market trends and insights
KEY PERFORMANCE AREAS:
Relationships:
- Establish and maintain a professional relationship with all stakeholders (internal & external).
- Ability to engage with the audience on relevant client products.
- Ability to speak and engage with different target audiences and think on their feet to ensure that relevant questions can be answered where and when applicable.
- Build a trust relationship by coming across as approachable to learners and school representatives.
Operational Excellence:
- Ensure KPI’s are met daily, weekly, monthly.
- Respond to all queries and requests timeously.
- Suggest actions to exceed the client expectations and identify opportunities for growth.
- Accountable for the success and execution against the set KPI’s.
- In-directly responsible for all audiences to create an exceptional product experience by demonstrating product knowledge, assessing learner’s needs by actively listening and providing solutions to maximize learner interaction, satisfaction and brand loyalty.
- Confidently display passion with regards to what is being presented and/or demonstrated.
- Manage time effectively and ensure that all appointments are kept to and that external and internal stakeholder’s expectations are met at all times, no exceptions.
- Management of the sampling stock is of utmost importance, seeing that this carries value and must be kept safe and clean at all times.
Reporting:
- Ensure all concerns and/or developments are timeously brought to the attention of your line manager.
- Constantly report back on the prescribed operating system (online capturing system). Capture feedback immediately after each session, before checking out.
- You will be required to report back on the samples handed out at each session and this will be reconciled against the number of learners that you have presented to. Any loss or damaged samples will have to be replaced at the cost of the employee.
- Assets of a high value will be issued to the Brand Representative and must be taken care of and kept in a good condition at all times. Any loss or damage to the assets provided will have to be replaced at the cost of the employee.
Processes:
- Ensure compliance against all internal and external processes, policies and procedures are adhered to.
Development:
- Demonstrate productivity and self-improvement (online training tools and learning portal).
KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY
SPECIAL REQUIREMENTS
- Must have exceptionally strong relationship and time management skills and be able to demonstrate their ability to be able to deal with deadlines and targets.
- Must be self motivated and disciplined.
- Must be able to work in both the informal and formal sector.
- Must be available to work full day’s, Monday to Friday.
- Must be able to think on your feet and act / respond to challenges accordingly (in line with requirements – i.e don’t answer any sex related questions; don’t get emotionally attached; don’t share your personal details or experiences; can’t be judgemental, cant provide medical advice, etc.).
- Must have own reliable vehicle.
- Current roadworthy certificate.
- Valid driver’s license.
- Must have own reliable smart phone that will have sufficient memory to download additional applications and store pictures.
- Ability to deliver an educational talk on puberty (in line with training received).
- Clearly explain products’ performance and usage vs competition, as well as general feminine hygiene and healthcare tips (in line with training received).
PREVIOUS WORK EXPERIENCE
Required for Competence:
- Minimum of 1 year’s experience in a sales / training role
- Experience in working in a high pressure, fast paced environment
- Evidence of experience working independently, with little or no supervision
- Demonstrate the ability to deliver excellent presentation experience and have an ever lasting impact
- Display a professional and ethical behaviour
- Reporting through business online reporting tools
go to method of application »
Qualifications
KEY RESPONSIBILITIES:
- Develop and expand trusted relationships (internal and external)
- Ensure quality presentation and product demonstration is delivered to the audience
- Handing out of samples
- Act as the key interface between the audience and brand
- Quickly report on and act to resolve any challenges, deal with complaints to maintain trust with all stakeholders
- Prepare regular reports of progress and forecasts to internal and external stakeholders using recommended form of feedback
- Ensure that learners are knowledgeable on the brand/product
- Represent and promote the brand in a professional manner
- Report on market trends and insights
KEY PERFORMANCE AREAS:
Relationships:
- Establish and maintain a professional relationship with all stakeholders (internal & external).
- Ability to engage with the audience on relevant client products.
- Ability to speak and engage with different target audiences and think on their feet to ensure that relevant questions can be answered where and when applicable.
- Build a trust relationship by coming across as approachable to learners and school representatives.
Operational Excellence:
- Ensure KPI’s are met daily, weekly, monthly.
- Respond to all queries and requests timeously.
- Suggest actions to exceed the client expectations and identify opportunities for growth.
- Accountable for the success and execution against the set KPI’s.
- In-directly responsible for all audiences to create an exceptional product experience by demonstrating product knowledge, assessing learner’s needs by actively listening and providing solutions to maximize learner interaction, satisfaction and brand loyalty.
- Confidently display passion with regards to what is being presented and/or demonstrated.
- Manage time effectively and ensure that all appointments are kept to and that external and internal stakeholder’s expectations are met at all times, no exceptions.
- Management of the sampling stock is of utmost importance, seeing that this carries value and must be kept safe and clean at all times.
Reporting:
- Ensure all concerns and/or developments are timeously brought to the attention of your line manager.
- Constantly report back on the prescribed operating system (online capturing system). Capture feedback immediately after each session, before checking out.
- You will be required to report back on the samples handed out at each session and this will be reconciled against the number of learners that you have presented to. Any loss or damaged samples will have to be replaced at the cost of the employee.
- Assets of a high value will be issued to the Brand Representative and must be taken care of and kept in a good condition at all times. Any loss or damage to the assets provided will have to be replaced at the cost of the employee.
Processes:
- Ensure compliance against all internal and external processes, policies and procedures are adhered to.
Development:
- Demonstrate productivity and self-improvement (online training tools and learning portal).
KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY
SPECIAL REQUIREMENTS
- Must have exceptionally strong relationship and time management skills and be able to demonstrate their ability to be able to deal with deadlines and targets.
- Must be self motivated and disciplined.
- Must be able to work in both the informal and formal sector.
- Must be available to work full day’s, Monday to Friday.
- Must be able to think on your feet and act / respond to challenges accordingly (in line with requirements – i.e don’t answer any sex related questions; don’t get emotionally attached; don’t share your personal details or experiences; can’t be judgemental, cant provide medical advice, etc.).
- Must have own reliable vehicle.
- Current roadworthy certificate.
- Valid driver’s license.
- Must have own reliable smart phone that will have sufficient memory to download additional applications and store pictures.
- Ability to deliver an educational talk on puberty (in line with training received).
- Clearly explain products’ performance and usage vs competition, as well as general feminine hygiene and healthcare tips (in line with training received).
PREVIOUS WORK EXPERIENCE
Required for Competence:
- Minimum of 1 year’s experience in a sales / training role
- Experience in working in a high pressure, fast paced environment
- Evidence of experience working independently, with little or no supervision
- Demonstrate the ability to deliver excellent presentation experience and have an ever lasting impact
- Display a professional and ethical behaviour
- Reporting through business online reporting tools
go to method of application »
KEY RESPONSIBILITIES:
Visual Asset Quality Control:
- Conduct thorough quality checks on reverts and final visual assets, including graphics, images, layouts, and other design elements for both print and digital media.
- Verify that visual materials adhere to brand guidelines, specifications, and industry standards.
- Collaborate with the design team to provide constructive feedback and suggestions for improvement.
- Ensure that all brief requirements have been met.
Proofreading:
- Review and annotate where required for grammar, spelling, asset accuracy.
- Ensure consistency in tone, style, and messaging across various communication channels according to established campaign style guides.
Communication and Reporting:
- Time track all changes and record these daily.
Advantageous
- Experience with proofing Arabic & French would be advantageous.
- Understanding technical visual requirements for social & print.
- Advertising agency experience.
Qualifications
- 4 years’ working experience
- Bachelor's degree in English, Communications, or a related field.
- Be willing to assist team members and work overtime when required
- Have strong communication and interpersonal skills
- Have experience working in a fast-paced agency environment; be able to respond and adapt quickly
- Have strong time management and self-management skills
- Have a positive attitude and be a team player – reliability is key!
go to method of application »
Qualifications
KEY RESPONSIBILITIES:
- Develop and expand trusted relationships (internal and external)
- Ensure quality presentation and product demonstration is delivered to the audience
- Handing out of samples
- Act as the key interface between the audience and brand
- Quickly report on and act to resolve any challenges, deal with complaints to maintain trust with all stakeholders
- Prepare regular reports of progress and forecasts to internal and external stakeholders using recommended form of feedback
- Ensure that learners are knowledgeable on the brand/product
- Represent and promote the brand in a professional manner
- Report on market trends and insights
KEY PERFORMANCE AREAS:
Relationships:
- Establish and maintain a professional relationship with all stakeholders (internal & external).
- Ability to engage with the audience on relevant client products.
- Ability to speak and engage with different target audiences and think on their feet to ensure that relevant questions can be answered where and when applicable.
- Build a trust relationship by coming across as approachable to learners and school representatives.
Operational Excellence:
- Ensure KPI’s are met daily, weekly, monthly.
- Respond to all queries and requests timeously.
- Suggest actions to exceed the client expectations and identify opportunities for growth.
- Accountable for the success and execution against the set KPI’s.
- In-directly responsible for all audiences to create an exceptional product experience by demonstrating product knowledge, assessing learner’s needs by actively listening and providing solutions to maximize learner interaction, satisfaction and brand loyalty.
- Confidently display passion with regards to what is being presented and/or demonstrated.
- Manage time effectively and ensure that all appointments are kept to and that external and internal stakeholder’s expectations are met at all times, no exceptions.
- Management of the sampling stock is of utmost importance, seeing that this carries value and must be kept safe and clean at all times.
Reporting:
- Ensure all concerns and/or developments are timeously brought to the attention of your line manager.
- Constantly report back on the prescribed operating system (online capturing system). Capture feedback immediately after each session, before checking out.
- You will be required to report back on the samples handed out at each session and this will be reconciled against the number of learners that you have presented to. Any loss or damaged samples will have to be replaced at the cost of the employee.
- Assets of a high value will be issued to the Brand Representative and must be taken care of and kept in a good condition at all times. Any loss or damage to the assets provided will have to be replaced at the cost of the employee.
Processes:
- Ensure compliance against all internal and external processes, policies and procedures are adhered to.
Development:
- Demonstrate productivity and self-improvement (online training tools and learning portal).
KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY
SPECIAL REQUIREMENTS
- Must have exceptionally strong relationship and time management skills and be able to demonstrate their ability to be able to deal with deadlines and targets.
- Must be self motivated and disciplined.
- Must be able to work in both the informal and formal sector.
- Must be available to work full day’s, Monday to Friday.
- Must be able to think on your feet and act / respond to challenges accordingly (in line with requirements – i.e don’t answer any sex related questions; don’t get emotionally attached; don’t share your personal details or experiences; can’t be judgemental, cant provide medical advice, etc.).
- Must have own reliable vehicle.
- Current roadworthy certificate.
- Valid driver’s license.
- Must have own reliable smart phone that will have sufficient memory to download additional applications and store pictures.
- Ability to deliver an educational talk on puberty (in line with training received).
- Clearly explain products’ performance and usage vs competition, as well as general feminine hygiene and healthcare tips (in line with training received).
PREVIOUS WORK EXPERIENCE
Required for Competence:
- Minimum of 1 year’s experience in a sales / training role
- Experience in working in a high pressure, fast paced environment
- Evidence of experience working independently, with little or no supervision
- Demonstrate the ability to deliver excellent presentation experience and have an ever lasting impact
- Display a professional and ethical behaviour
- Reporting through business online reporting tools
go to method of application »
The Community Manager/Social Curator will be responsible for:
- Daily monitoring and community management of multiple social media accounts for the Nivea brand
- Responsible for proactively engaging with communities of consumers on the various platforms
- Identifying key communities and platforms to engage and provide a platform to demonstrate Nivea’s skin expertise
- Identifying influencers, brief and work with them to establish and reinforce Nivea’s skincare expertise in a meaningful and credible way
- Creating written content
- Building of content calendars and scheduling of content in line with social media best practice.
- Proposing new content ideas based on your understanding of the brand community and the skincare social universe, being able to collaborate with creative teams and eventually create some in-the moment content on your own
- Respond to comments and customer queries in a timely manner
- Create consumer Q&As for approval
- Scout content and accounts to interact with real time
- Monitor and report on channel performance and community learnings.
- Organize and participate in events to build community and boost brand awareness
- Build relationships with customers, potential customers, industry professionals and journalists
Specific Responsibilities:
- Accurately engaging with social media queries or comments across multiple platforms (Facebook, Twitter, Instagram, TikTok, YouTube) in line with brand tone and guidelines.
- Scheduling social media posts accurately and timeously in line with content calendar.
- Building content calendars in line with social media best practice.
- Monitoring and measuring the impact of content, and analysing, reviewing and contributing to the delivery of Social Media reports.
- Working with the social media and account management teams to support any agency and client requirements through administrative, community management and research tasks.
- Reading and understanding Content Strategy Documents, giving input where you feel you can add value.
- Coordinating and executing social media competition and prize draws, working closely with the account management and production teams.
- Creation and management of effective crisis management communication
- Social media event coverage (during and after work hours)
- Looking out for and assessing opportunities to engage the brand’s followers at the next level.
- Immersing yourself in local and international news, always on the lookout for opportunities to be tactical.
- Staying on top of trends, tools & applications.
Personal Profile and Skills Requirement:
- The successful new candidate will be passionate about the advertising and communications industry, highly motivated with excellent communication and problem-solving skills.
The following attributes are also essential:
- Have excellent multi-lingual writing skills backed by strong inter-personal skills
- Be constantly curious
- Highly organised
- Multi-tasker
- Easily self-manage
- A passion for creating content for brands on social media channels.
- Being deadline driven and pulling out all the stops to ensure that assigned tasks are completed accurately and on time.
- Have a presence on all the latest social media platforms and understanding of social media ad-units.
- Have an 'always-on' approach to life
- Find satisfaction in closing conversations successfully and accurately on social channels.
- Enjoy unlocking proactive social ideas.
- Have a willingness to learn and progress.
Qualifications
- Qualification in Marketing, Advertising or Communications
- Facebook Blueprint, Twitter Flight School or similar social media qualifications will be advantageous
- Working experience (or internship) in social media and/or community management for a brand on social media
- Experience in using social media tools (eg. Falcon IO, Sprinkler, Hootsuite, Sprout Social)
- Journalist, editorial and possibly digital research experience will be advantageous
- 2+ year’s experience
go to method of application »
Day to day, your role includes:
- Meet/liaise with clients.
- Manage a portfolio of accounts.
- Receive briefs/debriefs on projects.
- Attend status meetings at various businesses.
- Keep a detailed list of projects on the go with timelines/deadlines.
- Compile quotations to be approved by management before sending on to client.
- Manage projects from start to finish i.e. Follow up with studio/client to ensure deadlines are met.
- Engage in project management duties.
- Attend meetings with clients (when required)
- Maintain good relationships with clients.
- Assist with writing client reports.
- Assist with traffic and driving work in studio.
- Undertake administration tasks related to the client portfolio.
Qualifications
We’re looking for a talented Account Executive with impressive work experience, which typically includes:
- A relevant tertiary qualification.
- Minimum 2 years’ experience as an Account Executive in an Advertising Agency.
- Digital & Digital Media Experience is essential.
- Proficient in MS Word (i.e., Word / Excel / PowerPoint)
- Well versed in Digital.
- A good command of the English language (both verbal and written)
- CRM experience.
- Strong presentation skills.
- Strong organizational and administration skills.
- Strong time management skills
- Strong multi-tasking skills (ability to work on more than one brief at any given time)
- Business savvy with strong numerical skills.
- Ability to grasp concepts, systems and processes
- Understand customer journeys and maps
Advantageous:
- An understanding of Marketing Automation/Technology (Martech)
- FMCG, retail experience
- Financial services/Insurance account experience
- Additional Information
Specific Responsibilities:
- Working efficiently and smoothly with seniors
- Learning and following process from seniors
- Following company process, contact reports, Chase management, budget tracking etc.
- Honing excellent communication skills
- Developing effective and confident presentation skills
- Oversight and guidance of the campaign-building process
- The ability to determine and prioritize hi-low priority work
- Management of internal and external stakeholder expectations
- Constantly drive for client satisfaction and positive feedback
- Constant, effective communication with internal and external stakeholder on all work you are responsible for. Being proactive in the way you communicate and upward manage is essential.
- Problem solving
- Timekeeping, deadline management and punctuality
- Co-worker relationships
- Skills growth, industry research and constantly seeking personal growth and upskilling yourself
- Ensuring high and consistent quality of your own work
- Ensuring quality control of work delivered from studio
Method of Application
Use the link(s) below to apply on company website.
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