Openings at Empact Group

The Main Purpose of the job

• The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Hospital experience advantage.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.
• Must have healthcare experience.

 Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

 Key areas of responsibility:

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Assist in the management of the strategic and day to day operations of the operation.

Closing Date 30 March 2026

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The Main Purpose of the job

• Serving customers in a polite and friendly manner, offering coffee choices, basic food preparation, cashiering and taking an active part in any unit sales promotion.

Education and Experience required:

• Matric is essential.
• Customer Service experience is essential.
• Experience in a similar role would be an advantage.

 Knowledge, Skills and Competencies:

• Knowledge of coffees and coffee beverages.
• Knowledge of basic food preparation.
• Communication skills.
• Ability to work with cash.
• Ability to work autonomously and as part of a team.

 Key areas of responsibility:

• To provide polite and friendly service to all customers.
• To prepare basic food items.
• Attend to the till and deliver a great customer service experience.
• Promote sales and specials to clients.

 Closing Date 30 March 2026

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Job Description

• We are seeking a qualified and experienced HR&IR Officer to join our team in the Mpumalanga Region.
• The HR & IR Officer will provide end-to-end human resources and industrial relations support to operations within the Mpumalanga region.
• The role focuses on ensuring legislative compliance, managing employee relations, and supporting line management with fair and consistent people practices in a unionised environment.

Key Responsibilities

Human Resources

• Administer the full employee lifecycle, including appointments, transfers, promotions, and terminations
• Prepare and issue employment contracts, addendums, and HR correspondence
• Maintain accurate employee records and HR files
• Support recruitment, onboarding, and exits
• Manage leave administration, absenteeism, and time & attendance queries
• Assist with performance management processes
• Support training and skills development initiatives

Industrial Relations

• Manage disciplinary and incapacity processes, including investigations, hearings, and outcomes
• Handle employee grievances and workplace disputes
• Prepare and manage cases referred to the CCMA and Bargaining Councils
• Engage with trade unions and shop stewards
• Advise management on labour legislation and fair labour practices
• Ensure consistent application of company disciplinary codes and procedures

Compliance & Reporting

• Ensure compliance with South African labour legislation (LRA, BCEA, EEA)
• Support audits, inspections, and compliance reporting
• Assist with employment equity processes 

Minimum Requirements

• Diploma or Degree in Human Resources, Industrial Relations, or Labour Law
• 3–5 years’ experience in an HR & IR role

Proven experience in:

• Disciplinary hearings
• Grievance management
• CCMA/Bargaining Council matters
• Experience working in a unionised and operational environment
• Sound knowledge of South African labour legislation
• Valid driver’s licence, own car and willingness to travel within the Mpumalanga region

Key Competencies

• Strong employee relations and conflict resolution skills
• Excellent communication and stakeholder management abilities
• High level of confidentiality and professionalism
• Ability to work under pressure and meet tight deadlines
• Strong administrative and organisational skills

Closing Date 31 March 2026

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Overview:

• We are seeking a dedicated and experienced Pest Control Operator to join our team. The ideal candidate will be responsible for inspecting, identifying, and treating pest infestations in residential and commercial properties. The PCO will work independently or as part of a team to provide effective pest control solutions for our clients.

Responsibilities:

• Conduct thorough inspections of properties to identify pest infestations and determine the appropriate treatment plan
• Apply pesticides and other pest control treatments in accordance with safety guidelines and regulations
• Monitor and follow up on treatments to ensure effective pest control
• Communicate with clients to provide recommendations for preventing future infestations
• Document all services provided and maintain accurate records of pest control activities
• Stay current on industry trends and pest control techniques through ongoing training and professional development

Qualifications:

• High school diploma or equivalent
• Prior experience working as a Pest Control Technician or in a related field
• Pest Control License or certification preferred
• Knowledge of common pests and their habits
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Valid driver's license and experience

Physical Requirements:

• Ability to lift and carry equipment
• Ability to work in various weather conditions and in confined spaces
• Must be able to stand, walk, and bend for extended periods of time

Closing Date 31 March 2026

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Job Description

• We are seeking a motivated and experienced Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining relationships with clients, managing their accounts, and providing innovative solutions to meet their needs.
• The Relationship Manager will serve as the primary point of contact for clients, building trust and ensuring their satisfaction with our products and services.

Responsibilities:

• Establish and maintain strong relationships with clients to understand their needs and provide personalized service and support
• Develop strategic account plans to drive growth and retention
• Collaborate with internal teams to deliver solutions that meet clients' requirements
• Monitor client satisfaction and address any issues or concerns in a timely manner
• Provide regular reports on account status, KPIs, and other relevant metrics
• Stay up to date on industry trends and market developments to identify new opportunities for business growth
• Act as a brand ambassador for the company, promoting our products and services to prospective clients

Qualifications:

• Bachelor's degree in business administration, Marketing, or related field
• Proven experience as a Relationship Manager or in a similar role
• Strong communication and interpersonal skills
• Excellent negotiation and problem-solving abilities
• Ability to work independently and as part of a team
• Knowledge of CRM software and other relevant tools
• Valid Driver's Licence and Own Reliable Car Essential 

Closing Date 07 April 2026

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Purpose of the role:

• The incumbent will be responsible for the preparation of food for daily kitchen production. They will be required to provide good quality food service.

Education and Experience:

• Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
• Food and Beverage or Culinary arts qualification
• Matric
• Must be able to do batch cooking in a hospital environment 
• Experience in hospital environment is advantageous 

Key Areas of Responsibility:

• Contribute to the efficient running of the kitchen by producing and presenting food of the highest quality
• Supporting the kitchen team with general duties.

Closing Date 02 April 2026

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Purpose of the role:

• We are currently looking for an experienced storeman to join our team, the successful candidate will administer and control stock, liaise directly with the supplier and staff as well as supervise the store associate.

Desirable education and experience:

• 2 Years of work experience 
• Matric and Logistics qualification advantageous
• Experience working in a hospitality environment would be preferred but not essential as training will be provided
• Systems and supervisory experience will be an advantage
• A valid driver’s license

Knowledge, Skills, and Competencies:

• Computer literacy
• Ability to work with numbers and calculations
• Planning and organization skills
• Time management skills
• Communication skills
• Ability to work autonomously and under pressure
• Ability to delegate

Key areas of responsibility:

• Place orders and liaise with suppliers upon approval of Project/Assistant Catering Manager
• Ensure that prices and quantity concur with order sheet and invoice
• Issuing of stock/groceries to all external departments
• Weighing of all food products being issued to staff for production
• Manage the stock ratio of stores in line with the budget on a minimum/maximum stock level
• Assist in weekly and monthly stocktake
• Complete all HSE records correctly and timeously
• Supervise the storeroom/fridge/freezer
• Ensure storeroom/fridge/freezer is locked and always cleaned
• Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
• Receive all stock from suppliers an ensure all stock received is in order.
• Will be requested to work over weekends.
• Ensure all stock is packed away after each mealtime service.
• Ensure quality checks are done on all food products.
• Implement strict controls in the fridge/freezer and storeroom
• Work in conjunction with the project/assistant Catering Manager and Catering Supervisors

Closing Date 02 April 2026

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Job Description

• The Executive chef is responsible for overseeing, planning, and managing food preparation in the commercial kitchen(s). They are the key Leaders of the operations. The skills that the individuals perform include a range of duties including planning menus, training new staff, and recording inventory.
• The Executive chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous chefs and team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive management is the key.

Required minimum education and work experience.

• Matric qualification is preferable.
• 5-10 years of proven experience as Executive chef
• Desirable overseeing more than one outlet,
• Degree in culinary science or related certificate/diploma
• Staff Compliment of over 50 to 100 employees.

Other requirements:

• Own Car and Drivers Licence Essential

Key Performance Areas

Management of Food Preparation and Presentation

• Directing food preparation in collaboration with the team and management.
• Taking responsibility for more technical elements of cuisine.
• Provides quality plates and meals, including in both design and taste.
• Responsible for the smooth running of both kitchen departments.
• Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
• Timeous production of quality food at an optimal cost under hygienic conditions
• Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
• Ensuring proper portion control is always managed.
• Supervising all food preparation daily

Management of Kitchen

• Leadership of the kitchens
• Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
• Being the voice of the kitchen when communicating with servers
• Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
• Ensure kitchen equipment is maintained and functioning at all times
• Ensure staff have required utensils
• Ensure all kitchen staff is wearing the correct uniform at all times

 Inventory and Costing Management

• Identify ways to reduce spoilage/waste of infrequently used items.
• Assists with menu planning, inventory, and management of supplies.
• Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
• Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
• Daily Tiebacks conducted and signed off.
• Must have Knowledge and understanding of budget management

 Leadership

• Have Leadership skills that will allow operations to run in case of absence.
• Ensure respectful communications with customers and suppliers when handling queries.
• Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
• Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
• The Head chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.

Human Capital Management

• Conduct bi-annual performance reviews with staff members under your supervision
• Ensure staff morale is maintained and improved over time
• Identify, support, and raise staff training needs
• Execute staff disciplinary processes as per company policy
• Determine required staff complement per shift to meet the demands of the business together with the admin department.

Occupational Health and Safety

• Responsible to enforce the Company’s OH&S policies and procedures daily.
• Experience in the ISO22000 management of a Kitchen
• Ensure staff is trained in all OH&S aspects and adheres to the requirements.
• Identify risk areas to ensure all OH&S regulations are adhered to
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary

Closing Date 24 April 2026

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Job Description

• We’re looking for an experienced Project Manager to take ownership of a catering unit leading daily operations, ensuring the highest food service standards, and driving innovative, client-focused events and functions.
• As the Project Manager, you’ll be responsible for managing the assigned unit in alignment with the sector’s strategic objectives, contractual requirements, and compliance standards.
• You’ll oversee food production, service delivery, team performance, and client satisfaction — ensuring the seamless execution of all catering operations.

Education and Experience Requirements:

• Relevant tertiary qualification in Hospitality, Culinary Arts, or Food & Beverage Services (preferred)
• 10+ years’ experience in catering or hospitality management (essential)
• Proven track record in competitive and sensitive markets
• Project management experience within hospitality or catering (advantageous)
• Experience in change management and unit mobilization (beneficial)
• Strong financial acumen in costing, budgeting, and forecasting
• Leadership experience in managing diverse teams
• Valid driver’s license

Key Areas of Responsibility:

Operational Excellence

• Manage daily unit operations in line with strategy, contracts, and compliance standards
• Ensure efficient, high-quality food production and service delivery
• Oversee the execution of creative events and catering functions

Menu & Food Production Oversight

• Lead menu planning, standardization, and costing
• Maintain consistency and quality across all food offerings
• Drive innovation and profitability

Financial & Administrative Control

• Oversee sales capture, stock control, and banking
• Monitor GP margins and maintain budget targets
• Manage electronic ordering and reporting systems

Compliance & Governance

• Uphold food safety, hygiene, and health regulations
• Maintain accurate compliance records

People Leadership

• Manage workforce planning, payroll, and performance
• Foster teamwork, accountability, and a culture of excellence

Client & Service Excellence

• Ensure SLA adherence and client satisfaction
• Drive continuous improvement through feedback and insights

Skills & Competencies

• Strong understanding of catering and hospitality operations
• Comprehensive knowledge of industry regulations and compliance
• Proven leadership, communication, and organizational skills
• Expertise in financial management and reporting
• Exceptional customer service orientation and event execution

Closing Date 24 April 2026

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The Main Purpose of the job

• The successful incumbent will be responsible to manage all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Must have hospital experience.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.

 Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

 Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Management of the strategic and day to day operations of the operation.

Closing Date 24 April 2026