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  • Posted: Jul 16, 2025
    Deadline: Not specified
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  • We've been making trusted household brands for more than a century. From the products we create to the planet we share, we're working toward a cleaner, healthier, better home for families everywhere. Started in 1886 as a parquet flooring company, SC Johnson is one of the world’s leading makers of household products like Pledge®, OFF®, Mr. Muscle®...
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    National Key Account Manager - Shoprite

    Overview

    • To take the lead role in developing the Shoprite account to deliver on business objectives for both SC Johnson and Shoprite, will be expected to play a strategic role, by dealing with National & regional buyers; DC role players; maintain and grow relationships across all levels of engagement.

    Responsibilities:

    Financial:

    • Achieve agreed volume/net sales/gross profit targets.
    • Timeous execution on price increases.
    • Effectively manage trade spend – business mandate.
    • Ensure Proper financial controls are implemented and adhered to within your account.

    Planning And Reporting:

    • Accountable for the development and implementation of customer business plans (Joint Business Planning)
    • Accountable for account forecast accuracy
    • Tracking key account metrics, sales performance, and market trends. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.

    Customer Relationship

    • Ensure meeting with regional buyers at least once a month and national category manager at least once a quarter.
    • Ensure Top to Top meeting with head buyers at least twice a year.
    • Drive category development agenda with the customer through our category team.
    • Ensure insight driven business reviews are presented during customers in meeting.
    • Internally: To work closely with the Customer Marketing team to ensure delivery of best practice POP initiatives – FOCO’s

    Trading Terms

    • Lead the annual trading terms discussion with the head buyer
    • Prepare annual trade spend investment proposal for business approval.
    • Conduct ROI analysis on all investment (mindset to Maximize ROI)

    Administration

    • Serve as the primary point of contact for customers providing technical support and resolving any issues that arise.
    • Keep record of all contact reports when engaging with the customer
    • Ensure that all relevant information is filed correctly and easily accessible e.g. Promo contract reports.
    • Ensure business commercial trackers are populated with your customer details e.g. promotional tracker.
    • Active involvement on logistical supply chain processes to ensure on time delivery is achieved.
    • Ensure trade spend tracker is up to date with claims.

    Execution

    • Manage shelf health though Everyday Great Execution principle as per the Category Team strategy.
    • Achieve all new product launches, landing the new line with the customers as per the business launch dates.
    • Communicate and track agreed promotional activities with the customer and field Ops and ensure adherence.
    • Continuous engagement with Field Operations with the interest of your own customer – Biweekly
    • Actively engage the agents to ensure that our products are effectively distributed and merchandised to improve forward share and achieve MHSKU strategy.

    Data

    • Gain a deep understanding of the customers’ business, industry, goals, and challenges. Use this understanding to anticipate customer needs and provide solutions that align with their objectives.
    • Conduct competitive analysis to understand market trends, identify opportunities, and differentiate our products
    • Use customer data solution for strategy planning both internally and externally (Rex Data)

    Experience you’ll bring:

    • Appropriate Degree/ Diploma in Marketing/ Business management or extensive experience in a Key Account management.
    • 5 – 10 Years’ FMCG Key Accounts experience.
    • Proficiency in MS Office and customer data systems.
    • Strong experience in Negotiating National Trading Terms
    • More than 3 years’ experience in managing the Shoprite national account.
    • Advanced knowledge of Shoprite processes

    Behaviours you’ll need:

    • Excellent analytical and problem-solving skills
    • Strong communicator and team worker
    • Adaptability
    • Drive for results
    • Values others, and cultures
    • Self-starter and Acts with integrity

    go to method of application »

    Regulatory and Registration Compliance Manager - Africa

    Overview

    • The Manager of Registration and Regulatory Compliance for the AFRICA region plays a key leadership role in ensuring regulatory compliance across all countries in scope, while aligning with global corporate standards. This position requires a seasoned regulatory affairs professional with experience managing complex, multi-country environments and leading in diverse, multicultural settings.
    • The role demands expertise in regulatory strategy, policy development, and compliance, along with a strong track record of engaging with Ministries of Health, trade associations, and regulatory bodies. The Manager must anticipate legislative changes, influence regulatory frameworks, and align compliance efforts with business goals.
    • Success depends on cross-border collaboration, stakeholder influence, and navigating diverse regulatory systems. The role also includes leading a multicultural team, delivering training, and fostering a culture of regulatory excellence. It reports to the AMET Director and is part of the Global Safety Assessment and Regulatory Affairs (GSARA) organization.

    Responsibilities:

    • Ensure End-to-End Regulatory Compliance: Lead regulatory compliance efforts across Africa to guarantee uninterrupted business operations, aligning with global standards while adapting to local regulatory frameworks and ensuring product availability on shelves.
    • Drive Regulatory Strategy and Market Access: Develop and execute proactive regulatory strategies that anticipate legislative changes, reduce registration lead-times through high-quality dossiers, and accelerate market entry to support business growth and market share expansion.
    • Leverage Regulatory Expertise for Competitive Advantage: Identify and manage regulatory challenges and opportunities to create business value, enhance operational efficiency, and contribute to commercial success through strategic regulatory positioning.
    • Strengthen External Engagement and Advocacy: Build and maintain strong relationships with Ministries of Health, regulatory authorities, and trade associations, expanding external networks and advocating for favorable regulatory environments.
    • Lead and Empower a Multicultural Team: Manage a diverse regional team, fostering a culture of regulatory excellence through impactful training programs, continuous improvement, and cross-functional collaboration with business stakeholders.
    • Integrate Regulatory with Business Objectives: Ensure timely regulatory assessments and seamless integration with commercial and operational teams, aligning compliance efforts with broader corporate goals across AMET regions.
    • Act as Company Pharmacist Representative: Serve as the official company pharmacist representative to health authorities for regulated pharmaceutical products, ensuring compliance with national pharmacy regulations and maintaining professional licensure standards.

    Experience you’ll bring:

    • Educational Background: Bachelor’s degree in pharmacy (mandatory)
    • Professional Experience: Minimum 8 years in Regulatory Affairs within industries such as personal repellents, pesticides, home care, personal care, pharmaceuticals.
    • Regulatory Expertise: Solid knowledge of regulatory processes for personal repellents or pharmaceutical products in South Africa. Proven experience in direct engagement with Ministry of Health officials, trade associations, and regulatory advocacy leading to successful policy implementations and strengthened industry relationships.
    • Language Proficiency: Fluent in English (written and oral), fluency in French is highly appreciated.
    • Strategic Policy Analysis and Development: Ability to understand and interpret legislative and regulatory environments, anticipate policy changes, and develop strategies that align with organizational objectives.
    • Regulatory Advocacy: Experience in direct engagement with Ministry of Health officials and trade associations, leading to successful policy implementations and strengthened industry relationships.

    Behaviors you’ll need:

    • Teamwork and Interpersonal Skills: Strong teamwork capabilities, excellent interpersonal relationships, and communication skills.
    • Relationship Building: Proven ability to establish and maintain strong relationships with government officials, industry groups, and other stakeholders.
    • Crisis Management: Effective handling of unexpected challenges and crises.

    Job requirements:

    • Full time employee, 9 working hours including lunchbreak, 5 days of week
    • 20% Travel is expected within South Africa and 10% outside the country.
    • Office based environment, eligible to work remotely once a week after the probation period

    Method of Application

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