Openings at SGS

Job Description
Primary Responsibilities:

• The Sales Consultant will be a member of the Business Assurance Division. In conjunction with the business strategy set by the Business Assurance Business Manager and Sales Manager, grow all service offerings offered within the Business Assurance business unit. This will include but is not limited to certification, training, customized audits and technical consultancy, by pro-actively and re-actively, selling and promoting the product ranges on offer, to all industry sectors in South Africa, with the prime objectives of meeting the divisional budget by obtaining new clients and growing the portfolio of existing clients.

Specific Responsibilities:

• Perform all duties in accordance with the SGS Statement of Integrity
• Compliance to all relevant SGS Business Assurance South Africa operational quality policies and procedures
• Familiarization with audit and certification processes and practices
• Implement the divisional Sales Plan, supported by KPI’s
• Promoting all service offerings within the Business Assurance Unit
• Ensure targets for proposals, client’s visits, sales of new clients and sales revenue for Business Assurance are achieved
• Proposal follow-up on all proposals in accordance with divisional Sales policies and procedures
• Becoming familiar and conversant with Sales Prospecting as per the SGS Business Assurance policies and procedures
• Appropriate use and handling of Client Data/Proposal/Service Offer Worksheets
• Adhere to all quality and safety requirements of the SGS management system
• Target growth on the different industry sectors to increase industry mix
• Promote the image, capability and integrity of SGS to our clients
• Perform any other reasonable tasks as assigned by direct line manager 

Qualifications

• Proficient on MS Office, especially with MS Word, Outlook, PowerPoint and Excel programs
• Matric

Additional Information
Required Skills and Experience

• Food and non-food Management systems Certification Audits (ISO 9001, ISO 14001, ISO 45001, ISO 22000, FSSC etc), training background 
• Minimum of 3 years sales experience coupled with good industry knowledge and proven sales track record / performance
• Customer face to face meetings, client and supplier liaison experience
• Ability to consistently meet deadlines 
• Ability to work both independently and as part of a team 
• Superb organizational skills 
• Ability to multi-task and handle several issues simultaneously 
• Ability to maintain a positive and professional attitude when dealing with escalated issuesSelf-motivator 
• Good verbal, written and communication skills 
• Ability to multi-task 
• Outstanding attention to detail 
• Work must be done systematically and with the highest level of accuracy. 
• Organizational and record-keeping skills
• Customer focus and service orientation 
• Windows package and email proficiency

Other

• Valid driver’s license
• Own reliable transport
• Based in Woodmead

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Job Description

• Responsibility to log received samples into the SLIMS using work orders from the client.
• Responsibility of analyzing all analytical samples using the correct procedures and/or methods.
• Responsibility to print sample labels.
• Responsibilities to ensure samples are sorted correctly before labeling and boxing the samples.
• Responsibility to report results within the time frame specified.
• Responsibility to follow all quality directives of this Department.
• Responsible for operation of laboratory instrumentation
• Responsibility to bring all problems (technical and managerial) to the attention of the Chemist.
• Responsibility to adhere to all quality, health and safety rules and regulations.
• Responsibility to ensure that the housekeeping in the receiving /working areas are in order.
• Complies and conforms to Laboratory Quality Management System (ISO17025).
• Must be able to help with the preparation of SANAS audits
• Responsibility to record any daytoday repairs, maintenance, calibration and verification of instruments.
• All analytical data and calculations shall be made traceable and stored in the relevant files for that purpose or LIMS.
• Responsibility to work in other areas and/or Divisions if asked to do so.
• Adhere to all quality and safety requirements of the SGS management system
• Follow Supervisors clear detailed instructions and demonstrate flexibility in executing duties.
• Perform any other reasonable tasks as assigned by direct line manager.
• Shall adhere to all Health, Safety and Environmental requirements of the SGS OI Management System, country legislation, Rules for Life, local legal requirements and laws.
• Shall comply and conform to the QHSE, Global and country policies of SGS.
• Participate and form part of Operational Integrity projects and campaigns.
• Shall report Health, Safety and Environmental hazards, incidents/accidents and near misses to the Supervisor/SHE Representative/Location Manager/OI Site Coordinator.
• Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood.
• Observe and report any faulty/nonfunctioning apparatus or equipment and or deviations from process/protocols/procedures/work instructions, to the Supervisor/Location Manager.
• Assist in investigations.
• Ensure that all proper procedures/Working instructions, etc. are followed.
• Assist with training of employee/s where required.
• Perform and ensure good housekeeping practices are maintained in all work areas at all times.
• Participate and adhere to all HSE Procedures/Working instructions, Integrity, Safe Talks, Toolbox talks, etc. training.
• Assist in the monthly stock counts within the department

Qualifications

• BSc, BTech or National Diploma in Analytical Chemistry/ Quality or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning.
• Matric with Mathematics and Science as subjects.

Additional Information

• Be a South African citizen (be able to produce a valid South African ID document)
• Be between the ages of 18-33
• Must be currently unemployed
• Must have no criminal record
• Must be willing to relocate to Randfontein
• Exceptional Computer Literacy (use of MS Office suite – Outlook, Word, Excel, PowerPoint)
• Interest in skills development and relevant legislation
• ELearning Skills
• Facilitation skills
• Strong research skills
• High attention to detail, accuracy, and efficiency in completing tasks
• Exceptional organizational skills
• Selfmotivated and high level of initiative
   

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Job Description
PRIMARY RESPONSIBILITIES

• Ensure samples are prepared, processed and analyzed according to established methods and procedures in support of quality and management systems.

SPECIFIC RESPONSIBILITIES

Performing tests

• Accurate handling, storage, retention and disposal of samples according to prescribed procedures.
• Preparation/supervising preparation of samples for analysis.
• Performing routine analysis on samples according to standard methods and procedures.
• Operate instruments according to specified procedures
• Maintain records indicating maintenance, working conditions and quality control measures.
• Ensure good laboratory practices are followed – do not mess on any apparatus or instrument and if it should happen, clean up spills immediately before continuing.
• Ensure good laboratory practices are followed.
• Adhere to competency training program, keep competencies up to date.
• Assist in sections when and if so communicated; doing task and analysis you have been declared competent for.
• Perform any other reasonable tasks as assigned by direct line manager.

Planning of tests and evaluation of results under supervision

• Plan activities according to the sample volume and quantities received
• Ensure customer service requirements for testing/analysis are met.
• Monitor and control stock levels of required chemicals and consumables.
• Evaluate results against quality control specifications
• Adhere to sample turn-around timeframes.

Quality System

• Adhere to all quality and safety requirements of the SGS management system
• Performing tests on all quality control samples according to standard methods and procedures
• Accurately record results on QC charts
• Evaluate results and report any deviation from quality control norms immediately
• Record keeping of all control and reference sample results
• Adhere to competency training program
• Take part in Proficiency testing and submit results timeously
• Investigate non conformances, customer complaints, Improvement requests.

Reporting opinions and interpretations under supervision

• Documenting of all relevant sample information.
• Report all results on SLIMS and / or designated worksheets.
• Calculation and record keeping of all analytical results
• Adhere to ISO 17025 requirements in terms of record keeping and traceability.

Method modification and development under supervision

• Perform analysis and report results required for method and instrument validation.
• Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures

Method validation under supervision

• Ensure the execution and finalization of method validation and associated work as they arise

Health & Safety System

• Adhere to all quality and safety requirements of the SGS management system.
• Actively participate in safety related activities.
• Always wear appropriate protective clothing.
• Adhere to all relevant HSE procedures and protocols.
• Awareness of the dangers of chemicals used through the study of MSDS.
• Keep workplace and equipment neat and tidy.
• Perform Health and Safety inspections in designated areas

Managerial duties

• Support operations and contribute to positive staff morale

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Qualifications
Education

• Appropriate tertiary qualification or part there of or Grade 12 certificate with experience in duties described above
• Qualification in Chemistry, Food Technology (National Diploma or B Sc.)

Experience

• Appropriate tertiary qualification or part there of or Grade 12 certificate with experience in duties described above
• Qualification in Chemistry, Food Technology (National Diploma or B Sc).

Competencies

• Must not be colour blind
• Systematic
• Thorough
• Attention to detail
• Accurate
• Teamwork