Openings at The South African Revenue Service (SARS)

About the Position

• SARS is looking for a dynamic, highly skilled and experienced individual, with a high level of enthusiasm, strong planning skills in a fast-paced environment, service obsession, integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of Tax Verifications.
• The Ops Manager: Audit will report directly to the Lead: Tax Verifications: Limpopo, and will be based in Polokwane and Thohoyandou, and will manage the smooth day to day operation of the Tax Verifications Audit team. He/she should have leadership and managerial skills to lead the audit team and to ensure effectiveness of audit operations across multi tax types.  The Ops Manager: Audit must have a high level of proficiency in computers and in the use of Microsoft Office products and other SARS systems and tools.   
• Do you have a great personality, with a strong accountability, adaptability, attention to detail, building sustainability proficiency? Are you able to conceptualise and manage performance?  Having a solid background to the SARS business areas in the region and their functions will be a significant advantage.   If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement Limpopo Team. 
• Our exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.
• In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices. 
• This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:
• Provide Clarity & Certainty of tax obligations.
• Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
• Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
• Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
• Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
• Modernise our systems to provide digital & streamlined services.
• Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
• Work with and through Stakeholders to improve the tax system.
• Build public trust and confidence in the tax administration system.

Job Purpose 

• To lead and manage an audit team to ensure effectiveness of audit operations across multi tax types. 

Education and Experience

• Bachelor’s degree (NQF 7) in Auditing / Accounting / Taxation and 5 to 7 years experience in audit / accounting environment of which 1 year at supervisory level.

OR

• Senior Certificate (NQF 4) and 10 years experience in audit / accounting environment of which 1 year at supervisory level.

Minimum Qualification & Experience Required 

• Knowledge and experience in at least two tax types.
• Applicable to a specific Audit environment e.g. Tax, Customs and Excise business environments.

Minimum Functional Requirements

Job Outputs:
Process

• Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit.
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
• Guide and manage to resolve complex cases and make recommendations for further actions, when required.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function of unite by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgement in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.

Governance

• Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknow liabilities.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.

People

• Drive own performance and development in order to achieve and improve on work outputs in lie with required response time, quality and service delivery standards.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.

Finance

• Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.
• Ensure teams adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Accountability
• Adaptability
• Attention to detail
• Building sustainability
• Conceptual Thinking
• Fairness and Transparency
• Honesty and integrity
• Problem solving and analysis
• Respect
• Trust
• Ability to translate strategy into execution
• Concern for impact of own behaviour on others
• Develops teams and nurtures interdependency
• Positive action
• Nurtures future talent
• Stewardship and Service Orientation
• Strong results orientation
• Values and manages diversity

Technical competencies

• Business acumen
• Decisiveness
• Effective business communication
• Functional policies and procedures
• Managerial budgeting
• Operational Audit
• Planning and organising
• Problem analysis and judgement
• Applies concepts and knowledge
• SARS Systems Products

Deadline:3rd July,2025

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Job Purpose 

• To independently plan and conduct complex audits across multiple CIT and direct tax types within multiple periods and multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements to contribute to revenue collection by issuing additional assessments for corporate and large business organisations in respect of the Retail sector.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' CIT experience, in a CIT audit environment, of which 2-3 years at functional specialist Audit level conducting CIT related tax audits.

 Or

• Senior Certificate (NQF 4) AND 10 years in CIT audit experience, of which 2-3 years at functional specialist Audit level

Minimum Functional Requirements

• 5-7 years' experience in CIT experience, of which 2-3 years at functional specialist Audit level or 10 years related experience.

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and
• escalate any shortfalls.
• Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
• Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Drive for Results
• Persuasion Ability
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Analytical Thinking
• Attention to Detail
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Analysis and Interpretation of Financial
• Business Knowledge
• Audit Methodology
• Quality Orientation
• Customer Liaison
• Problem Analysis and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification

Deadline:4th July,2025