Recent Jobs at Bidvest Facilities Management

Responsibilities 

• Manage day-to-day bid process activities from the initial stage to submission & ensure optimal resource usage
• Develop & manage the bid process plan towards effectively responding to RFIs, RFQs & RFPs
• Generate leads, RFP’s, RFI’s and RFQ’s from online portals and provide statistics on success rate monthly.
• Analyse tender documents & research specific potential clients in order to develop targeted proposals that meet the client’s needs & aspirations
• Research potential clients to develop targeted proposals that meet the client’s needs & aspirations
• Facilitate the writing of comprehensive responses to RFIs, RFQs & RFPs in order to produce market leading proposals
• Engage with operations and top management in ensuring that proposals are reflective of the business & individual client’s needs
• Liaise with support services such as Finance, People Management, Supply Chain, to ensure integrity of information required for bid proposals
• Ensure quality of bid documents in accordance with Bidvest Facilities Management & best practice quality standards
• Ensure that bid documents are strictly submitted within set timescales
• Implement & maintain a controlled access storage for data & bid information for ease of use by internal bid team members
• Responsible for effective communication between the client & company throughout the bid process
• Co-ordinate client site visits & deliver informative presentations in conjunctions with operations
• Conduct white board and dashboard updates - Consistent tracking of prospect bids & proposals submitted with business development team
• Co-ordinate the application process for registration with clients
• Handing of drafts & finalized bid documentation to the Sales team including Chief Sales & Marketing Officer, for review prior to submission
• Provide monthly reports on pipeline bids (current & potential)
• Must be willing to work under immense pressure with many large projects running simultaneously
• Provide administrative support from time to time on mobilisation and demobilisation projects. This would typically include, updating SharePoint folders, minute taking, coordination of site visits and site commissioning and decommissioning.
• Full accountability for bid library content, accuracy and updating of literature and resources. Ensure documents are up to date, valid and accurate to the requirement of bid / client requirements.
• Responsible for maintaining all relevant tender portals including subscriptions, key words, evaluation, access, and accuracy of company information. This includes evaluation of tender portals for relevance and quality and make recommendations for changes.

Person Specification

• National Diploma or Degree in Business Administration or Marketing or Project Management
• Matric (Senior Certificate)
• CF. APMP Certification (optional) 
• Valid SA Driver's License
• 4yrs relevant experience in bid processing & documentation
• Bid co-ordination & Project Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

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ROLE PURPOSE

• To implement and manage an effective maintenance system within customer facilities and ensure SLA delivery.
• To develop, manage, and maintenance standards for the operations, asset care and maintenance of equipment.

MAIN OUTPUTS

• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services.
• Develop and manage engineering specifications in the region for new assets and the maintenance of existing assets.
• Complete highly technical maintenance and statutory asset audits and inspections
• Investigations (RCFA) and submission of failure reports
• Develop and implement mitigations and recommendations resulting from RCFA completion.
• Identify maintenance risks on client’s equipment for evaluation and resolution via FRL and risk Notification processes.
• Projects end-to-end involvement as per request from Project Managers
• Review and contribute to scopes of work, maintenance strategies, and maintenance tactics.
• React to major equipment failures as first responder in order to return to service as soon as possible.
• Manage vendors, suppliers, contractors and OEM’s in order to bring equipment back to services and manage specifications for its operations, maintenance and extension of asset life cycle.

MINIMUM REQUIREMENTS

• N6/ National Diploma: Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Driver's License
• Electrical/ HVAC Trade Test is a requirement
• CDCP Certificate is a requirement.
• Minimum 3 years of relevant engineering experience in facility maintenance
• Minimum 5 years of relevant engineering experience
• 3 years experience in a Data Centre environment
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
• SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management System

go to method of application »

ROLE PURPOSE

• To implement and manage an effective maintenance system within customer facilities and ensure SLA delivery.
• To develop, manage, and maintenance standards for the operations, asset care and maintenance of equipment.

MAIN OUTPUTS

• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services.
• Develop and manage engineering specifications in the region for new assets and the maintenance of existing assets.
• Complete highly technical maintenance and statutory asset audits and inspections
• Investigations (RCFA) and submission of failure reports
• Develop and implement mitigations and recommendations resulting from RCFA completion.
• Identify maintenance risks on client’s equipment for evaluation and resolution via FRL and risk Notification processes.
• Projects end-to-end involvement as per request from Project Managers
• Review and contribute to scopes of work, maintenance strategies, and maintenance tactics.
• React to major equipment failures as first responder in order to return to service as soon as possible.
• Manage vendors, suppliers, contractors and OEM’s in order to bring equipment back to services and manage specifications for its operations, maintenance and extension of asset life cycle.

MINIMUM REQUIREMENTS

• N6/ National Diploma: Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Driver's License
• Electrical/ HVAC Trade Test is a requirement
• CDCP Certificate is a requirement.
• Minimum 3 years of relevant engineering experience in facility maintenance
• Minimum 5 years of relevant engineering experience
• 3 years experience in a Data Centre environment
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
• SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management System

go to method of application »

ROLE PURPOSE

• To implement and manage an effective maintenance system within customer facilities and ensure SLA delivery.
• To develop, manage and maintenance standards for the operations, asset care and maintenance of equipment.

MAIN OUTPUTS

• Develop and manage engineering specifications in the region for new assets and the maintenance of existing assets
• Complete highly technical maintenance and statutory asset audits and inspections
• Investigations (RCFA) and submission of failure reports
• Develop and implement mitigations and recommendations resulting from RCFA completion
• Identify maintenance risks on client’s equipment for evaluation and resolution via FRL & Risk Notification processes
• Projects end to end involvement as per request from Project Managers
• Review and contribute to scopes of works, maintenance strategies and maintenance tactics
• React to major equipment failures as first responder in order to return to service as soon as possible
• Manage vendors, suppliers, contractors and OEM’s in order to bring equipment back to services and manage specifications for its operations, maintenance and extension of asset life cycle

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• N6/ National Diploma: Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3yrs relevant engineering experience in facilities maintenance
• 5yrs relevant engineering experience
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

go to method of application »

ROLE PURPOSE

• Maintaining the Site Maintenance on Vodacom sites as per the required Scope of Work as specified by the Customer.   
• Drive planned preventative, corrective and emergency maintenance on all non-network infrastructure such as Air-Conditioning, Electrical plant and general infrastructure to give effect to the business maintenance strategy and client service standards. Providing technical support to County Managers, Portfolio Managers/Junior Portfolio Managers.

MAIN OUTPUTS

• Maintain the Vodacom sites as specified by the Customer- according to schedule 2.21 Scope of Work and any instructions/standards provided.
• Meet the daily/weekly/monthly Target per County as required.
• PPM Technician must ensure Tools, Vehicles, Test Equipment, Laptops, Cellphones are looked after and checked for condition and ensure all of these are safe for use and maintained on a register.
• PPM Technician must ensure he/she complies with and adhere to the Health and Safety requirements of Bidvest FM and the client’s requirement as applicable on the site.
• To ensure that all access procedures as well as work status updates are done in accordance with the agreed procedures and processes.
• Ensure that all relevant alarms are cleared before leaving a site visit.
• Ensure that all tasks are updated, as required on the provided tools and systems.
• Ensure that all required activities are completed, as per the scope of work, either on an “A”, “B”, “C” or Adhoc service. Ensure that all required pictures are taken according to guidelines and submitted, as per the scope of work for the relevant services being performed.
• Ensure that all site procedures are always followed as specified by the client.
• The PPM technician will follow the relevant service procedures as per the scope of work. Adhere to Quality assurance and control, as indicated in the scope of work, report back on any deviations during a site service, SSF (Sub Standard Form) to be also submitted as required for the service type performed.
• Assist his assistant with site access, duties on site and when required other technicians
• Ensure that your e-mail address and company phone is operational at all times.
• The PPM technician will always answer his phone when on duty and return calls as soon as possible when not on duty.

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• National Diploma in Electrical – Electrical qualifications will be beneficial
• Refrigeration Trade Test, qualified electrician, accredited electrician (Wireman’s license), master electrician (It is important that the person must be qualified to work and be accredited as a three-phase electrician and not only single phase)
• Grade Matric/Grade 12
• Valid SA Driver’s License (4*4 and advanced driving will be beneficial)
• 3-5 Years PPM Experience in the Telecommunications Environment.

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ROLE PURPOSE

• To carry out timeous and quality planned, preventative and emergency maintenance on specified Air-conditioning, refrigeration, ventilation and Water Reticulation units to give effect to the business maintenance strategy and Client service standards

MAIN OUTPUTS

• Implement equipment service specifications in accordance with Client and Company requirements
• Install & commission air-conditioning and water reticulation equipment in accordance to specification
• Conduct maintenance on air-conditioning & water reticulation equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, air-conditioning equipment on site, identify areas of risk and report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 - N6 in Mechanical Engineering
• Trade-Test in HVAC (Air-conditioning & Refrigeration) 5 years’ experience as an artesian
• Valid SA Driver’s License
• 5yrs relevant experience in air-conditioning, refrigeration, ventilation equipment maintenance field & digital control systems, min 5yr experience in Trade
• Maintenance of air-conditioning, refrigeration, ventilation equipment & water reticulation systems
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act

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ROLE PURPOSE

• To provide business development support by implementing marketing initiatives that creates awareness of products and services and supports customer engagement, supporting contract retention and support new business acquisition

MAIN OUTPUTS

Marketing and Events Management

• Develop annual customer engagement plan and execute as required. Monitor effectiveness and report.
• Recommend and implement Customer Relationship Brand activities / initiatives bi-annually and report.
• Research, plan and manage client events and related networking opportunities.
• Planning, sourcing, preparation, and ROI of events/exhibitions
• Obtain and manage the ordering of marketing quotes for events, print and other requirements.
• Manage memberships Organisations / networking events on Membership Schedule
• Update schedule of all industry bodies quarterly
• Ensure annual memberships are kept up to date
• Review events / publications that may be of interest to our business / clients and report
• Recommend any other industry memberships for consideration
• Support sales team in new business acquisition strategies by providing monthly feedback on competitor clients, identifying new business opportunities, and maintaining relationships on lost contracts.

Market research – to be provided in monthly report

• Local and international Market Reports / surveys and trends on the FM market, property market and anything else related to our industry.
• Report on upcoming RFP’s or opportunities in the market
• New trends / opportunities for growth or customer attraction / retention
• Industry related developments / impacts / news
• Create and support sales collateral and toolkit development from scratch including conducting kick off call with Technical Solutions and Soft Services Development and other stakeholders to discuss agenda, sales toolkit and timelines etc.

Digital Communication:

• Responsible for monthly social media content and posting.
• Copywriting for social media posts
• Website updates
• Creating, updating, and maintaining website content.
• Assist with product blogs.
• SEO write-ups
• Adword creation, corrections/adjustments, analysis, and reports
• Online advertising
• Intranet updates

Administrative Functions:

• Bi-annual customer surveys assessing client and customer satisfaction levels. Detailed report with scoring to be submitted 3rd week June and 3rd week November annually.
• Client information
• Overall score per contract and total survey population
• Agreed survey questions (to be approved with CSMO prior to starting surveys)
• Category comparisons across clients
• Category comparisons across contract managers
• Opportunity assessment
• Risk assessment
• Present results to Exco quarterly.
• Thank you letter to be sent to all participants from CEO
• Bi-annual client surveys – 60% to be surveyed by end May and 20 November annually.
• Client information
• Overall score per contract and total survey population
• Agreed survey questions (to be approved with CSMO prior to starting surveys)
• Category comparisons across clients
• Category comparisons across contract managers
• Opportunity assessment
• Risk assessment
• Present results to Exco quarterly.
• Thank you letter to be sent to all participants from CEO
• Continuous assessments in the form of interviews, surveys, questionnaires and other appropriate means to assess client satisfaction and possible changing client needs within the business. Feedback and recommended actions to be provided to CSMO and COO’s and CEO within 1 week of assessment.
• Taking ownership of your own workload and correctly allocating your available time each day, will allow you to consistently supply your work to your marketing supervisor in a timely manner.
• Assist CSMO with market segments and analysis to create new marketing strategies and campaigns.
• Track tasks and provide feedback to the CSMO
• Assist with internal documentation.
• Ensure minimum stock levels on giveaways and client gifts are maintained at all times
• Arrange at least 1 annual expo / show / exhibition for new customer attraction
• Manage and execution of agreed annual CRM activities
• Events (cricket / lunches / staff sessions etc.) – provide proposed list of guests / attendees 2 weeks prior with detail plan of action incl estimated budget. All changes to be approved.
• Provide regular feedback.
• Client birthdays – provide list of client birthday’s for upcoming month. Arrange approved gift and card signed by Exco.
• Annual agreed celebration days (World FM Day / Heritage Day etc.) – submit plan monthly.
• Exhibitions / shows / events – prepare plan with budget and activities for approval 6 weeks prior to event.
• Other – as agreed

Reporting Functions

• Weekly report on planned activities, budget or resource requirements,
• Monthly activity plan with quotes / detailed customer list etc.
• Monthly feedback report
• Quarterly board report highlighting key activities, surveys completed, opportunities and risks identified.
• Quarterly report on competitors / contracts due for renewal / retender list / Memberships / Contract Info Schedule /
• Bi-annual stock-take of gifts / cricket box refreshments etc

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Bachelor’s diploma or degree in marketing, events, business, or related field
• Matric (Senior Certificate)
• Valid Driver’s License
• Min 4yrs relevant experience in providing business support functions within Sales & Marketing environment
• Solid Marketing, events, Office Administration & Customer Service
• Working knowledge of: Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Adobe Creative Cloud, Indesign, Photoshop, Illustrator, Wordpress (optional)
• Familiarity with SEO/SEM and Google Analytics

go to method of application »

ROLE PURPOSE

• To carry out timeous and quality planned, preventative and emergency maintenance on all specified equipment to give effect to the business maintenance strategy and Client service standards.

MAIN OUTPUTS

• Report for on-site maintenance work and obtain off-site check out on job cards, as per Client and Company requirements
• Deliver planned and reactive maintenance service covering full hard FM spectrum on electrical installations and minor building works
• Liaise with the business control center on maintenance work to be carried and alarm conditions to be activated during the maintenance work, clear and test alarms for functionality post maintenance
• Carry out task requirements on job cards, as per Client and Company requirements
• Conduct maintenance of electrical equipment in accordance with maintenance schedules
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Identify potential problems or hazards on Client equipment for investigation, evaluation and resolution
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 - N6 in Electrical Engineering
• Trade-Test in Electrical
• Valid SA Drivers License
• Wireman’s License (3 Phase)
• Minimum 5 – 10 yrs relevant experience within the electrical engineering (maintenance) field, min 2yrs experience in Trade
• Practical knowledge on working on air breakers & PLCs
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act

go to method of application »

ROLE PURPOSE

• To carry out timeous and quality planned, preventative and emergency maintenance on all specified equipment to give effect to the business maintenance strategy and Client service standards.

MAIN OUTPUTS

• Report for on-site maintenance work and obtain off-site check out on job cards, as per Client and Company requirements
• Deliver planned and reactive maintenance service covering full hard FM spectrum on electrical installations and minor building works
• Liaise with the business control center on maintenance work to be carried and alarm conditions to be activated during the maintenance work, clear and test alarms for functionality post maintenance
• Carry out task requirements on job cards, as per Client and Company requirements
• Conduct maintenance of electrical equipment in accordance with maintenance schedules
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Identify potential problems or hazards on Client equipment for investigation, evaluation and resolution
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 - N6 in Electrical Engineering
• Trade-Test in Electrical
• Valid SA Drivers License
• Wireman’s License (3 Phase)
• Minimum 5 – 10 yrs relevant experience within the electrical engineering (maintenance) field, min 2yrs experience in Trade
• Practical knowledge on working on air breakers & PLCs
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act

go to method of application »

ROLE PURPOSE

• To carry out timeous and quality planned, preventative and emergency maintenance on specified Air-conditioning and Water Reticulation units to give effect to the business maintenance strategy and Client service standards.

MAIN OUTPUTS

• Implement equipment service specifications in accordance with Client and Company requirements
• Install & commission air-conditioning and water reticulation equipment in accordance to specification
• Conduct maintenance on air-conditioning & water reticulation equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, air-conditioning equipment on site, identify areas of risk and report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 - N6 in Mechanical Engineering
• Trade-Test in HVAC (Air-conditioning & Refrigeration)
• Additional Trade-Test in Electrical advantageous
• Valid SA Driver’s License
• 5 – 8 yrs relevant experience in air-conditioning equipment maintenance field & digital control systems, min 3yrs experience in Trade
• Maintenance of air-conditioning equipment & water reticulation systems
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act

go to method of application »

ROLE PURPOSE

• To carry out timeous and quality planned, preventative and emergency maintenance on specified Air-conditioning and Water Reticulation units to give effect to the business maintenance strategy and Client service standards.

MAIN OUTPUTS

• Implement equipment service specifications in accordance with Client and Company requirements
• Install & commission air-conditioning and water reticulation equipment in accordance to specification
• Conduct maintenance on air-conditioning & water reticulation equipment as per schedule, preventative or emergency fault rectification
• Perform inspection of facility, air-conditioning equipment on site, identify areas of risk and report back for rectification
• Ensure that preventative or emergency fault rectification complies with the relevant legislation, SLA and job plans
• Ensure quality of work and timeous completion of all field request
• Provide constant feedback to the Supervisor & Client on restoration of operations

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 - N6 in Mechanical Engineering
• Trade-Test in HVAC (Air-conditioning & Refrigeration)
• Additional Trade-Test in Electrical advantageous
• Valid SA Driver’s License
• 5 – 8 yrs relevant experience in air-conditioning equipment maintenance field & digital control systems, min 3yrs experience in Trade
• Maintenance of air-conditioning equipment & water reticulation systems
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act