Recent Jobs at Human Accent

Minimum Requirements:

• Matric / Grade 12 completed
• 1 Year experience working in a Call Centre handling inbound and outbound calls
• Experience in dealing with the public will be advantageous.
• Answering phones from customers professionally and responding to customer inquiries and complaints
• Excellent communication skills, including verbal with proper grammar
• Ability to work with others in a close manner.
• Good computer skills. (Able to work on Excel capturing data)
• Good multi-tasking skills
• Able to handle pressure in a busy call centre
• Working Days - Monday - Friday (2x Shift System 08h00 - 16h30 & 08h30 - 17h00 (Saturday's 08h00 - 13h00) (Overtime is paid on Saturdays)
• Salary R8500 per month

go to method of application »

Main Purpose of Job

• The role will be responsible for analysing internal business and external market data tidentify opportunities, gaps, and problems within the organization.
• This role includes evaluating the performance of the Marketing, Sales and Prescription (Rx) teams against their KPIs and contributing tdata improvement initiatives tdevelop a world-class insights and analytics
• environment, establishing the function as a competitive advantage within the healthcare industry.
• To develop an insights and analytics business unit, passionate about identifying unmet needs, gaps and opportunities thereby prioritizing investment and maximising ROI.
• The role will alsbe responsible tdevelop and nurture a data-driven culture across the organisation with the establishment, maintenance and enhancement of a self-service reporting structure, telling a story with data democratising data and analytical skills.

Key Performance Areas (Core, essential responsibilities – outputs of the position)
Data Analysis and Reporting

• Analyse internal business data tidentify trends, patterns, and areas for improvement.
• Evaluate external market data tunderstand the competitive landscape and market opportunities.
• Examine, interpret and report results of analytical initiatives tstakeholders in leadership, R&D, sales, marketing, digital marketing and engineering

Performance Monitoring

• Monitor and report on the performance of sales and Rx team representatives against KPIs.
• Provide actionable insights timprove team performance and meet business objectives.

Data Improvement Initiatives

• Participate in ad-hoc data improvement projects.
• Collaborate with the IT and data management teams tenhance data quality and integrity.

Stakeholder Communication

• Work closely with the Marketing Executive team talign data analysis efforts with business goals.
• Communicate findings and recommendations tsenior management and other stakeholders.

Problem-solving and Insights Generation

• Leverage strong analytical and problem-solving skills tidentify business opportunities and address gaps.
• Translate complex data intactionable insights and strategic recommendations.

Collaboration and Teamwork

• Work collaboratively with cross-functional teams tsupport business initiatives.
• Share knowledge and best practices with colleagues tfoster a data-driven culture.

Minimum Requirements
EDUCATION

• Any degree within the STEM disciplines that may include:
• Bachelor’s degree in Business Science
• Bachelor’s degree in Data Science
• Bachelor’s degree in Data Analytics
• Bachelor’s degree with Mathematics and/or Applied Mathematics
• Bachelor’s degree in Engineering
• Bachelor’s degree in Computer Science 

EXPERIENCE

• Minimum experience of 2- 4 years working in a similar role

DESIRABLE SKILLS & EXPERIENCE:
Essential Skills & Experience

• Experience using analytics and statistical techniques tdeduce insights which contribute
• tcompany growth efforts, increasing revenue and other key business outcomes.
• Strong problem-solving, quantitative and analytical abilities
• Knowledge is preferable in any data analysis tools and programming languages
• Power BI
• Python
• R
• SQL
• Experience working with and creating dashboards and reports using all relevant data to
• inform decisions
• Excellent communication, collaboration and delegation skills.
• Ability tinterpret complex data and translate it intactionable insights.
• High level of proficiency in the ability ttell a story with data using Microsoft Office
• Suite (Excel, Word, PowerPoint)

Advantageous

• Experience in the pharmaceutical industry:
• Understanding of doctor prescribing data (IQVIA, Dis-Chem etc.) and pharmacy sales data
• Understanding of the pharmaceutical supply chain
• Experience in dealing with the following marketing elements:
• Deep insight intconsumer behaviour
• Experienced in mapping customer journeys
• Experienced in leveraging insight from digital marketing analytics
• Develop statistical research tools (quantitative and qualitative) tgather data from the field

go to method of application »

• Matric or equivalent (NQF level 4)
• Three years of proven experience within a Financial, Key Accounts or Criminology department
• Degree (NQF level 7) – Any degree (NQF level 7) in Business Management / Finance / Criminology
• Any knowledge/experience on Analyst’s Notebook / iBase as well as Online Intelligence will be highly beneficial (for analysing / trend analysis)
• Advanced Computer Skills / Literate (in order to compile trends/analysis/pivot tables, etc).
• Fluent in English (written and verbal) – Afrikaans speaking will be highly beneficial.
• Valid drives license
• Own vehicle
• Salary: R10K – R15K basic depending on experience

go to method of application »

Position Overview:

• We are seeking a highly organized and detail-oriented Legal Secretary or Company Secretarial Assistant who will report directly to the Company Secretary. The ideal candidate will have excellent administrative, communication, and organizational skills, with experience in legal or company secretarial support. This role requires someone capable of managing multiple responsibilities while maintaining a high level of professionalism.

Key Responsibilities:

• General administration and filing
• Compilation of board packs for meetings
• Collation of signatures on documents such as resolutions and agreements
• Attending to CIPC filings
• Maintaining company registers, including a resolutions register
• Proficient in Microsoft Word and Excel
• Providing excellent organizational and administrative support to ensure smooth operations
• Strong interpersonal skills, with the ability to liaise effectively with various stakeholders

Qualifications & Experience:

• Legal Secretarial Certificate/Diploma from a recognized institution
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience with legal document management systems (e.g., LexisNexis, LegalSuite) is advantageous
• Strong typing skills (50+ words per minute) and experience with legal documents
• 3 to 5 years of experience for mid-level roles, handling legal documents, assisting with CIPC filings, maintaining company registers, and supporting board processes
• Familiarity with corporate governance requirements and CIPC filings is beneficial

Soft Skills:

• Excellent organizational and time management skills
• Strong communication skills (both written and verbal)
• High attention to detail and the ability to manage multiple tasks simultaneously
• Discretion and confidentiality in handling sensitive legal information
• Team player with the ability to work independently when needed

go to method of application »

Key Responsibilities:

• Financial Planning & Budgeting:
  Develop, manage, and monitor maintenance budgets with accurate forecasting, expense tracking, and cost control to prevent overspending.
• Technical Expertise:
  Manage the operation and maintenance of critical building systems, including HVAC, plumbing, electrical, and mechanical. Utilize advanced tools and software to ensure efficient management of these systems.
• Compliance & Safety:
  Ensure all maintenance activities comply with local building codes (specifically the Building SANS codes) and safety regulations. Stay updated with evolving regulatory requirements to maintain compliance across the board.
• Coordination & Communication:
  Collaborate effectively with internal teams, contractors, and vendors to plan and execute repairs, installations, and other maintenance tasks. Excellent communication skills are essential to coordinate maintenance activities smoothly across the organization.
• Project Management:
  Oversee multiple maintenance projects simultaneously, ensuring equipment repairs and replacements are timely, within budget, and performed to the highest standards.

Qualifications:

Experience and Educational Background:

• 10-15 years of experience in facilities maintenance or a related field, with a National Diploma (N6 or T6), NQF Level 6 (final stage of National Diploma, prepares for NQF Level 7).
• 10+ years of experience with a Bachelor's Degree in Engineering (e.g., BEng, BSc), NQF Level 7 in relevant fields.
• 5-7 years of experience with a Postgraduate Diploma in Facilities or Maintenance Management, NQF Level 8 (specialization in relevant areas).

Ideal Candidate Profile:

• Extensive experience in a facilities management environment and expertise in maintenance management strategies and approaches.

ISO experience, including:

• ISO 9001: Quality Management Systems
• ISO 14001: Environmental Management
• ISO 45001: Occupational Health and Safety Management
• ISO 55001: Asset Management
• ISO asset information requirements
• Knowledge of Building SANS codes and experience with PAS 5500 and other asset management frameworks.
• Proficiency in Building Management Systems (BMS), CAFMS (Computer-Aided Facility Management Systems), and/or other asset management systems is a distinct advantage.

Skills & Knowledge:

• Strong leadership abilities with a proven track record in managing teams.
• Excellent communication skills to interact at all levels of the organization.
• In-depth understanding of building systems, including HVAC, plumbing, electrical, and mechanical systems.
• Proficiency in CMMS (Computerized Maintenance Management Software).
• Ability to manage multiple projects simultaneously while adhering to budgets.
• Exceptional problem-solving skills, organizational ability, and attention to detail.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Thorough knowledge of local building codes, safety standards, and regulations.

go to method of application »

Job Description

• Matric or equivalent (NQF level 4)
• PSIRA registered (minimum Grade B).
• Further Education in Policing/ Investigations
• Tertiary Education in project management will be beneficial
• 5+ years of proven experience with client relations and working directly with clients
• 3+ years of proven managerial experience
• Excellent written and verbal communication
• Must have worked in operational teams
• Experience working with a departmental budget 
• Valid Driver’s license
• Own vehicle
• Package (CTC) : R35K – R42K depending on experience

go to method of application »

Job Description

• Responsible for educating scripting doctors on specific products
• Displace the competitors using clinical evidence on the companies products
• Implement the marketing strategy on the brand
• Make appointments, and call timeously on the DR
• Increase our products' market shares
• Work closely with the sales counterpart to ensure stock availability
• Achieve 9 calls per day
• Daily appointment ratio of 75% or more
• Customer split (specialist and GP split)
• Responsible for Territory Management:
• Visit 90% of customers every cycle (6 weeks)
• Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s) 
• Day trips cannot exceed 120km radius

Product knowledge:

• Regular updates on products
• Achieve 85%minimum on product assessments
• Continuous training on the companies products

Administration:

• Complete weekly planners, expenses, plan country trips
• Daily completion of calls with comments on repwise
• Other adhoc smart sheets and reports
• Analyse data on power BI and define plans per customer

Market Share:

• Script target achieved for each product
• Achieve strategy for the brand, Eg, Number 1 prescribed in its category

Minimum Requirements
Education:

• Bachelor’s degree with Marketing.

Experience:

• Rookie or experienced.

Skills/Physical Competencies:

• Computer Literate
• Basic understanding of Microsoft Office