Recruitment Vacancies at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Marketing Administration

• Accurate capturing of prospective student information, appointment forms and applications onto STASY and all applicable reports.
• Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).
• Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
• Responsible for all marketing stock and promotional materials.
• Ensuring that all interview rooms are stocked with appropriate marketing collateral.
• Assisting Students Advisors with all database administration and associated correspondence.
• Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.

General Activities

• Provide support as needed for planning of events such as open days and career fairs etc.
• Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of interviews & applicants as required by the Head: Student Recruitment to support the Student Advisors.
• Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.

Competencies Required:

• Organisational and administration skills
• Communication and interpersonal skills
• High level of accuracy required in both typing and data capturing
• Microsoft Office - with a focus on excel at an intermediate level
• Problem Solving

Minimum Educational Requirements:

• Matric is essential
• Relevant 3 year Diploma/ Degree is recommended however not essential

Minimum Work Experience Requirements:

• 1 - 2 years Administration experience.

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Duties and Responsibilities:

Preparation of Students for Career Readiness

• Advises students on Career Centre Platform offerings: interactive career resources and tools, e-learning content and self-awareness assessments
• Guides and advises on CV design, interview preparation and general career support
• Offers one-on-one career consultations, assisting students in gaining self-awareness and work readiness skills in conjunction with the Career Centre Platform
• Designs and presents a range of interactive workshops in relation to work readiness
• Hosts work readiness workshops and showcases by inviting industry leaders to address students
• Supports and collaborates with Heads of Schools and departments regarding industry-specific events and workshops (ex. Law Careers Fair) 

Career Centre Marketing and Events

• Creates ongoing Career Centre awareness, through awareness campaigns, in-class visits, workshops, e-mails, sms's, WhatsApp groups and daily interaction with students
• Ensures sufficient students and alumni have accessed and engaged with the Career Centre Platform by marketing the Career Centre Platform and the VC Career Centre App to students and Alumni
• Uploads job opportunities onto the Career Centre Platform job directory
• Upskills, leads and empowers the Career Centre Ambassador team to market the Career Centre and its platform to the student body
• Co-ordinates and hosts career evenings / afternoon for final year students and alumni
• Co-ordinates and hosts part-time work expo for current students
• Co-ordinates and hosts career fair for students and alumni
• Co-ordinates and hosts Career Centre client appreciation breakfast for clients
• Co-ordinates and hosts Graduate Employment Workshop (GEW) and VC Alumni Connect Evening for Alumni

Networking

• Establishes and maintains relations with all clients
• Ensures and enables clear and open communication between the clients and the Career Centre
• Conducts regular meetings with clients
• Ensures compliance to the corporate identity at all times
• Attends and participates in networking forums resulting in the increased awareness of quality graduates
• Identifies businesses to partner with and actively seeks job opportunities that are in-line with the qualifications we offer
• Markets the brand and demonstrates the value of recruiting through the Career Centre

Recruitment of Students and Alumni

• Receives requests for students or graduates from clients
• Sends a job specification to clients to complete
• Uploads job opportunities onto the Career Centre Platform job directory to advertise the job on the campus in relation to the relevant target market
• Receives and screens student's CVs
• Obtains letters of recommendation from lecturers on suitable student candidates
• Conducts one on one interviews with the potential students and sends CV's to clients
• Submits Curriculum Vitae's (CV's) to clients
• Tracks applications by following up with clients on placements made

Alumni

• Extends similar career support to alumni allowing them to take advantage of professional networks
• Offers alumni the opportunity to reconnect with fellow students through networking functions, workshops, and alumni reunions
• Creates a platform for Alumni to give back to the brand and students either by providing graduate job opportunities, talks or providing mentorship to current students
• Remains in contact with existing Alumni and track their success in industry
• Ad hoc projects and duties as per National Career Centre Manager and Head: Student Experience

Competencies required:

• Advanced computer literacy essential
• Excellent administration, planning and time keeping skills
• Customer service orientation, high levels of energy and self-motivation
• Highly effective communication and organisational skills
• Shown ability to manage work and self proactively
• Enjoy working, networking and building relationships with people
• Superior Presentation Skills
• Must be confident and outgoing
• Proven track record
• Must be approachable
• Creativity, innovation and passion for graduate recruitment

Minimum Qualification Requirements: 

• Bachelor's degree in related field (including Education, Human Resources, Psychology)

Minimum Experience Requirements:

• Minimum of 3 years’ experience within Recruitment, Talent Acquisition or Training and Development.

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Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets

Competencies required:

• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• Masters in Information Technology or Computer Science or any related field (NQF level 9) preferable.

Minimum Work Experience Requirements:

• Minimum of 3 years Teaching and Learning experience (preferably in teaching environment)
• Lecturing experience in programming.
• Lecturing experience in databases and/or programming.
• Work experience as a software developer/ application developer/ programmer.
• Work experience as a software developer/ application developer/ mobile programmer.

Experience in one or more of the following technologies:

• NET (C#, .NET Core, ASP.net MVC, Blazor, UWP)
• JavaScript (React, Angular, etc.)
• Cloud Development (Azure, AWS, etc.)
• Mobile Application Development (Android/iOS)
• Database Systems (SQL, Oracle, NoSQL, Firebase, MongoDB, etc.)
• Operating Systems (Windows/Linux)

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Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries. 
• Represent our brand at career expos and other stakeholder events.
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual targets for new student registrations.      

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Requirements:

• National Diploma (NQF6) with 3 years sales experience (preferred).
• Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.

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Duties and Responsibilities:

Student Application & Admission Administration

• Collaborates with the campus Student Recruitment team to generate student admissions related queries
• Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
• Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
• Escalates admission queries to the Admissions Manager.
• Liaises with the campus Student Recruitment team on the management of admission waitlists.
• Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
• Documents management and issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
• Works with the Admissions Manager on national admission projects.

Student Registration Administration

• Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
• Verifies registrations against the admission criteria.
• Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
• Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
• Processes new student SLP & NQP registrations as required by Head: Student Recruitment
• Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
• Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
• Follows up on all outstanding documentation and uploads once received.
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
• Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.

Reports and Other

• Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
• Performs other ad hoc administrative and/or reporting duties as and when required.

Competencies Required:

• Superior interpersonal and communications skills
• Computer proficiency
• Planning skills
• Time management skills
• Deadline and results driven
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure  

Minimum Qualification Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years administrative experience (ideally with admissions experience).

Special requirements:

• Driver's license (where public transport does not permit) must be willing to work the required ICT shift structure working hours.