Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enab...
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assume responsibility for the implementation of effective operations management policies, procedures, and planning.
- Assist the Senior FM Manager in developing short and long-term goals and plans.
- Execute established operational goals and ensure that the FM contract plans are complemented and supported.
- Assist the Senior FM Manager in day-to-day tasks as needed
Assume responsibility for the effective operations management of facilities.
- Coordinates and arranges third-party services of maintenance contractors, suppliers, vendors, etDeals with contractors daily.
- Assist with the administrative duties as expected by the client.
- Respond to emergency call-outs or ensure emergencies are seen to
- Day-to-day running and control as set out in the scope of service
- Ensures that quotations, invoices, and Purchase Orders are received and processed timeously.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well-maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that the Nestlè building complies with established procedures, policies, regulations, and codes in conjunction with the LandLord
Conduct scheduled inspections of systems and participate in suggestions for improvements as necessary.
- Conduct scheduled inspections of systems, building -interior and -exterior maintenance
- Compliance with statutory requirements concerning Health, Safety, and Environmental Standards
- Assist with arranging fire drills
- Identifies threats and develops action plans for the prevention of incidents
- Assist with financial forecasting duties, and generate and update schedules for building expenditures
- Ensures that facility operations are cost-effective, efficient, and within established budget constraints.
- Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on timi.benchmarking.
- Ensures that all maintenance agreements are current.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relationships with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Assumes responsibility for related duties as required or assigned.
- Ensures that the work area is clean, secure, and well-maintained.
- Completes special projects as assigned.
EDUCATION/CERTIFICATION:
- Post matric qualification. Additional related maintenance and property management training are preferred.
EXPERIENCE REQUIRED:
- Appropriate experience and demonstrable achievement of the required functions and duties are essential.
- Experience in Facilities Management environment.
- Experience in working on CAFMS systems, preferably Broll FM systems, applications, and supporting software.
- Excellent written and verbal communication skills.
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Key Responsibilities:
General Maintenance
- Perform day-to-day maintenance tasks across the mall, assisting other handymen with shared responsibilities.
- Attend to reactive maintenance requests and minor repairs as required.
- Conduct routine inspections of mall facilities and report maintenance needs to the Operations team.
- Maintain cleanliness, organization, and safety of work areas and tools.
Roof and Gutter Maintenance
- Inspect, clean, and maintain the roof and gutters to prevent leaks, blockages, and damage.
- Repair minor roof defects, flashing, and related structures.
- Monitor and report larger roof issues requiring contractor intervention.
- Ensure all roof and gutter maintenance activities are conducted safely, using appropriate PPE and equipment.
Parking and Yard Maintenance
- Maintain parking areas, including surface repairs, line marking, and general upkeep.
- Keep yard areas organized, clean, and safe, including removal of debris and hazardous materials.
- Conduct routine inspections of external areas and report damage, hazards, or maintenance needs.
Preventative and Reactive Maintenance
- Perform preventative maintenance tasks according to the scheduled maintenance plan.
- Respond promptly to maintenance requests, ensuring issues are resolved efficiently.
- Keep accurate logs of maintenance work completed, parts used, and observations.
Health, Safety & Compliance
- Adhere to all occupational health and safety standards and mall safety protocols.
- Use PPE correctly and ensure safety signage and barriers are in place when performing maintenance work.
- Report hazards or unsafe conditions immediately to management.
Teamwork and Communication
- Work closely with other handymen and the Operations team to ensure seamless coverage of maintenance duties.
- Communicate effectively with the Junior and Senior Operations Managers regarding completed tasks and maintenance needs.
- Assist in supporting new or temporary staff when required.
Qualifications and Experience:
- Minimum 3–5 years’ experience in building maintenance, particularly roofs, gutters, or external areas.
- Experience in commercial or retail facilities preferred.
- Knowledge of health, safety, and compliance standards.
- Ability to work independently and as part of a team.
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KEY RESPONSIBILITIES
Research & Market Intelligence
- Compile and maintain datasets on hotel supply, transactions, operating performance (ADR, Occupancy, RevPAR) and cost benchmarks
- Source and validate information in markets where formal data is limited or opaque
- Maintain structured data libraries and internal reference materials
Financial Modelling & Analysis
- Support the development of hotel financial models, feasibility studies and valuations
- Assist with underwriting for acquisitions, disposals and buy-side mandates
- Run sensitivity, scenario and downside analysis under senior guidance
- Prepare analytical schedules and supporting materials for client reports
Capital Markets & Transaction Support
- Provide analytical support across investment sales, buy-side advisory, commercial due diligence, market studies and operator selection processes
- Assist in profiling investor and buyer universes, investment criteria and return expectations
- Help prepare investment memoranda, teasers, buyer lists and capital-targeting materials
Technology & Tools
- Use analytical and AI-enabled tools to improve speed, consistency and quality of outputs
- Support integration of new tools, templates and workflows
- Maintain benchmark libraries and contribute to standardised processes and documentation
QUALIFICATION & EXPERIENCE
- Degree in Finance, Economics, Real Estate, Hospitality or a related field
- 1–3 years' experience in consulting, real estate investment banking, advisory, valuation or a similar analytical role
- Hospitality sector experience is a plus, but not required
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KEY RESPONSIBILITY
Transaction Execution & Investment Advisory
- Lead the preparation of investment memoranda, information packs, teasers and capital-targeting materials for hotel transactions
- Run financial due diligence processes and coordinate across workstreams on acquisitions, disposals and buy-side mandates
- Manage timelines, data rooms and information flows in live transaction processes
- Develop and maintain relationships with investors, buyers, operators and advisors across the region
Financial Modelling & Valuation
- Build and own hotel financial models, including full P&L projections, cash flow analysis and investment return metrics (IRR, equity multiple, yield)
- Conduct feasibility studies and valuations for hotel development, repositioning and acquisition mandates
- Lead sensitivity, scenario and downside analysis to stress-test assumptions and investment theses
- Translate operational and market data into investment-grade financial outputs with limited senior oversight
Hotel Operations & P&L Analysis
- Apply a strong working knowledge of hotel P&L structures — GOP, EBITDA, departmental revenues and costs — to assess and benchmark operational performance
- Evaluate operator proposals, management agreements and franchise structures
- Identify operational underperformance and articulate value-creation strategies for repositioning or rebranding mandates
- Engage credibly with hotel operators and asset managers on performance metrics, NOI and capital expenditure planning
Market Research & Intelligence
- Oversee the compilation and quality control of market data across hotel supply, transactions, ADR, Occupancy and RevPAR across African markets
- Produce market studies, supply and demand analyses and competitive set reviews to support client mandates
- Maintain and enhance internal data libraries, benchmarks and reference materials
Capital Markets & Operator Selection
- Support and lead operator selection processes, including RFP management, scoring and recommendation
- Assist in profiling investor and buyer universes, mapping investment criteria and return expectations
- Prepare commercial due diligence reports and market studies for lenders, equity investors and institutional clients
Technology, Tools & Process
- Leverage analytical and AI-enabled tools to enhance the speed, consistency and quality of outputs
- Contribute to the development of templates, workflows and standardised processes as the team scales
QUALIFICATION & EXPERIENCE
- Degree in Finance, Economics, Real Estate, Hospitality Management or a related field
- 4–7 years' experience in hospitality-focused investment banking, real estate advisory, hotel asset management, or a closely related analytical role
- Demonstrated experience working on hotel or lodging transactions, valuations or asset management mandates
- Meaningful exposure to hotel operations, P&L structures and performance metrics is essential
- Experience in African markets is advantageous
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
- Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
Assumes responsibility for the effective operations management of the Centre and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
- Liaises with tenants with regards to operational problems.
- Responds to emergency call outs.
Day to day running and control of:
- Tenant complaints
- Security
- Air Conditioning
- Cleaning, Electrical, Plumbing etc.
- Authorises of invoices for payments.
- Issues tender documents.
- Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
- Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Identifies security threats and develop action plans for the prevention of incidents
- Establishes and maintains security systems for the Centre and tenants
- Monitors shops and businesses and react on emergency calls
- Establishes and maintain security information network
- Liaises with SAPS and local authorities
- Plans the manning of the center and manage guards on duty
- Determines the needs for security systems and equipment
- Communicates with tenants regarding security systems
- Develops and implements security devices
- Creates security awareness amongst staff, tenants and shoppers
- Compiles budgets and control expenditure
- Establishes emergency plans
Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
- Develops and implements safety directives
- Completes financial forecasting duties, and generates and updates schedules for building expenditures.
- Creates safety awareness and trains staff in Health and Safety.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
- Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
- Oversees the procurement of furnishings and equipment in accordance with budget planning.
- Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
- Ensures that all maintenance agreements and leases are current.
- Ensures that billing discrepancies are promptly tracked and resolved.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals
- Provides measurable feedback to assigned personnel and suggestions for improved performance
- Formulates and implements employee corrective actions as needed
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
Assumes responsibility for related duties as required or assigned
- Ensures that work area is clean, secure, and well maintained
- Completes special projects as assigned
- Reports on Operational expenses, foot traffic, security incidents etc.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and Centre management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of Centre or Property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
- Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
Assumes responsibility for the effective operations management of the Centre and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
- Liaises with tenants with regards to operational problems.
- Responds to emergency call outs.
Day to day running and control of:
- Tenant complaints
- Security
- Air Conditioning
- Cleaning, Electrical, Plumbing etc.
- Authorises of invoices for payments.
- Issues tender documents.
- Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
- Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Identifies security threats and develop action plans for the prevention of incidents
- Establishes and maintains security systems for the Centre and tenants
- Monitors shops and businesses and react on emergency calls
- Establishes and maintain security information network
- Liaises with SAPS and local authorities
- Plans the manning of the center and manage guards on duty
- Determines the needs for security systems and equipment
- Communicates with tenants regarding security systems
- Develops and implements security devices
- Creates security awareness amongst staff, tenants and shoppers
- Compiles budgets and control expenditure
- Establishes emergency plans
Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
- Develops and implements safety directives
- Completes financial forecasting duties, and generates and updates schedules for building expenditures.
- Creates safety awareness and trains staff in Health and Safety.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
- Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
- Oversees the procurement of furnishings and equipment in accordance with budget planning.
- Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
- Ensures that all maintenance agreements and leases are current.
- Ensures that billing discrepancies are promptly tracked and resolved.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals
- Provides measurable feedback to assigned personnel and suggestions for improved performance
- Formulates and implements employee corrective actions as needed
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
Assumes responsibility for related duties as required or assigned
- Ensures that work area is clean, secure, and well maintained
- Completes special projects as assigned
- Reports on Operational expenses, foot traffic, security incidents etc.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and Centre management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of Centre or Property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
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KEY RESPONSIBILITIES
Administrative Support
- Maintain comprehensive project documentation including contracts, correspondence, meeting minutes, and status reports
- Coordinate project meetings while preparing agendas, distributing materials, and tracking action items
- Manage project filing systems and ensure document version control across all project phases
- Support purchase order processing, invoice verification, and payment coordination
- Maintain contract documentation and track key contractual requirements and deliverables
Communication and Coordination
- Serve as primary point of contact for project inquiries and correspondence
- Facilitate communication between project team members, clients, contractors, and vendors
- Distribute project updates, reports, and critical information to relevant stakeholders in timely manner
- Coordinate with various departments and external partners to ensure seamless information flow
Scheduling and Timeline Management
- Coordinate project schedules, meetings, and milestone tracking with comprehensive oversight
- Assist with resource scheduling and availability coordination across project teams
- Monitor project deadlines and provide regular status updates to project managers and team members
- Ensure proper timeline management and proactive identification of potential scheduling conflicts
Financial and Contract Administration
- Support budget tracking and expense reporting processes with accuracy and attention to detail
- Assist with financial documentation and maintain organized records of project expenses
- Track contractual obligations and ensure compliance with established requirements
- Coordinate payment processes and maintain financial documentation systems
Data Management and Reporting
- Maintain project databases and tracking systems for optimal data integrity
- Generate regular project reports, dashboards, and performance metrics
- Ensure data accuracy and completeness across all project management systems
- Support decision-making processes through comprehensive data analysis and reporting
REQUIRED QUALIFICATIONS
- Three to five years of administrative experience, preferably in project-based environments
- Strong proficiency in Microsoft Office Suite, project management software, and database management systems
- Excellent organizational and time management abilities with strong attention to detail
- Outstanding written and verbal communication skills for effective stakeholder engagement
- Ability to multitask effectively and work under pressure in fast-paced environments
- Strong problem-solving skills and proactive approach to issue resolution
PREFERRED QUALIFICATIONS
- Bachelor's degree in business administration, project management, or related field
- Experience with project management software and methodology understanding
- Background in construction, real estate, or facilities management projects
- Knowledge of contract administration and financial tracking processes
- Understanding of document control systems and version management
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of collections functions
- Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
- Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with clients to collect and keep them informed of account status
- Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions
- Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates - Suggests consolidations and financial counselling
- Posts approved extensions and notifies clients of new due date by mail
- Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant
Assumes responsibility for the efficient administration of collections activities
- Keeps accurate and up-to-date activity reports on late and potentially late accounts
- Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
- Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
- Ensures both monthly and ad-hoc rental and fee statements are sent out timeously.
- Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc.
- Liaises with tenants as appropriate
- Handles rental queries efficiently and diplomatically
- Queries tenants’ short payments
- Ensures the daily receipting and processing of tenant payments
- Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations
Generally, ensures that
- Rent (and other charges) are paid by the 1st of each month
- Letters of demand after the 3rd to defaulting tenants
- Summons’s are issued after the 21st day to defaulting tenants
- Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
- Motivation and processing of write-offs
Assumes responsibility for timely and accurate preparation and submission of management reports
- Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
- Weekly/monthly arrears against billings (debtor’s day calculations)
- Monthly graph of weekly collections against previous month/year
- Preparation and submission of attorneys’ reports on all legal matters
- Daily Receipting on tenant accounts
- Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
- Reconciliation of bank statements (where appropriate) and tenants’ accounts
Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts
- Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
- Maintains confidentiality
- Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses
Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel
- Assists area personnel as needed
- Keeps management informed of activities, progress toward established objectives, and of any significant problems
- Attends and participates in meetings as required
Assumes responsibility for related duties as required or assigned
- Stays informed of changes in collections policies, procedures, and related legal requirements
- Ensures that work area is clean, secure, and well maintained
QUALIFICATIONS
- Education/Certification: Matric with Bookkeeping
- 3 Years related experience
- Essential own transport
- Prior experience in property related field would be recommended but not a requirement
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of the property and its facilities.
- Property Management
- Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.
Asset Management
- Control/schedule/implement regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attend site meetings with contractors in respect of maintenance/expansion of projects
- Monitor progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaison with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
Client Reporting
- Provide accurate information to client according to agreed format timeously
- Analysis of monthly income /expenses
- Monitoring of turnover rentals
- Analysis of operating costs on a quarterly basis in terms of the approved forecasts
- Monitoring of all municipal recoveries (and general recoveries) on a monthly basis
Planning And Budgeting
- Preparation and completion of budgets by January each year
- Complete of forecasts timeously
- Review rental quarterly and ensure best possible rate achieved and maintained
- Assist in formulation of business plans for the unit
- 5 Year budget – preparation and control
- Quarterly review and monitoring results
Quarterly Expenditure / Analysis
- Set and motivate capex /TI philosophy per building in consultation with client
- Approve TI standard specification as recommended by the Project Manager
- Approve capex within authority limits
- Ensure we conform to capex philosophy and procedures
- Estimate new operating costs
- Ensure recovery of operational costs in accordance with Lease terms
Building Management
- Devise a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigate/initiate proposals for refurbishments
- Maintain a hands-on control of projects in hand
- Review the building status/grade annually and maintain the standards within those grade
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented
Debtors Management
- Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action
- Creditors Control
Responsible for Management:
- Arrears
- Legal action
- Write-offs
Parking Management
- Monthly / ad hoc interaction meetings all parkades
- In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades
Tenant Manager
- Deal with correspondence / interaction with tenants as required.
- Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.
New Tenants
- Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc.)
- Lease negotiation and maintenance of tenant relationships.
- Control of new leases and records of same
- Control / oversee new installations (through technical manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
Existing Tenants
- Renewal of Lease Agreement both direct and through Building Management where applicable
- Tenant liaison and public relations
- Control/arrangement of Centre promotions through merchants association/s or promotion committee/s
- Regular assessment of tenant’s turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
Expense Control
- Check and authorise payment of accounts
- Authorise cleaning, consumables, electrical and general maintenance orders
- Control wage and salary allocation
- Control municipal payments and recoveries there against
- Ensuring cost effectiveness and performance of contractors
Assumes responsibility for the effective maintenance and reporting of financial records.
- Oversees preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Property personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and property management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
go to method of application »
KEY RESPONSIBILITIES
- Manage the development of client briefs and Project Execution Plans tailored to specific project requirements.
- Deliver comprehensive design management services, overseeing design teams in developing solutions that meet client expectations and budgets.
- Oversee and advise on local and government approvals processes.
- Administer complex building contracts, proactively managing and ensuring compliance of contractors/consultants with contract terms and conditions.
- Manage the compilation of tender documents, critically review tender returns, conduct contract negotiations, oversee contract awards, and handle client reporting.
- Ensure project documentation, programs, and master budgets are adhered to by the team.
- Deliver client and internal reports appropriate to various project stages.
- Execute projects within agreed risk, sustainability, and environmental frameworks while maintaining focus on time, cost, and quality.
- Manage and report on contractor progress against the contract program.
- Oversee external consultant teams and internal design managers to ensure design compliance with the contract.
- Manage consultant teams to ensure the built product complies with the contract.
- Perform other related duties as required, supporting team members across disciplines and the wider division.
QUALIFICATIONS & EXPERIENCE
- Minimum 10 years of related industry experience (engineering / architecture / construction combined).
- SACPCMP registration preferred.
- Bachelor's degree in Engineering, Architecture, Construction Management, or related field.
- Professional certification such as PMP, PRINCE2, or equivalent is advantageous.
Method of Application
Use the link(s) below to apply on company website.
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