Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Job Description
- Dis-Chem Pharmacies requires an experienced Casual Cashier for their Overport store. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 26 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Chilli On Top Store, Pretoria. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Essential:
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literate
- Willing and able to work retail hours
Advantageous:
- Cosmetic, fragrance and/or beauty experience
Job Description:
- Escalate serious and unresolved customer complaint to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
- Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand and vendor sales
- Keep up to date regarding products, brands and the retail industry
- Be responsible for all cosmetics, fragrances and beauty house promotions
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of English (written and oral)
- Be a team player
- Provide excellent customer service
- Understand stock reports and sales (target and commission calculations)
- Work according to a task schedule
Advantageous:
- Promotions, personal selling, sales targets, customer liaison and product knowledge
- Previous sales and promotional training
- Manage expired, damaged stock, and ensure stock rotation
- Bilingual
- Stock management
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 18 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an experienced Casual Cashier for their Hillcrest store. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 26 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an established Nail Technician to travel to various salons in the East Rand Region. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 18 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires a Merchandiser for their Ballito Junction store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires a Fixed-Term Merchandiser for their Chatsworth store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires experienced Cashiers for their store in rustenburg. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 19 February 2026
go to method of application »
Purpose of the role:
- Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 19 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Human Resource Business Partner (Supply Chain) to join the team. The main purpose of this role will be to build up relationships with key stakeholders within the business by collaborating with them and providing both daily and strategic consultation on a wide variety of HR-related matters
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Tertiary Qualification in Human Resources, Labour Relations or Industrial Psychology.
- 5 or more years’ experience as an HR Generalist at a large enterprise (> 1 000 employees).
Advantageous:
- Honours Degree in Human Resources, Labour Relations or Industrial Psychology.
- Previous HR experience in the Retail or FMCG industry.
Job Specification…
- Conduct a regular needs analysis for area of responsibility in order to identify recruitment requirements.
- Communicate regional recruitment requirements to the Head Office Recruitment Department.
- Request recruitment adverts from the Head Office Recruitment Department according to operational requirements.
- Review and shortlist candidate pool received from the Head Office Recruitment Department.
- Facilitate competency based interviews with candidates at operational level.
- Evaluate suitability of candidates in collaboration with management.
- Communicate relevant interview feedback to the Head Office Recruitment Department.
- Gather and submit necessary documentation related to the recruitment process, including interview notes and candidate documents.
- Request contracts from the Head Office Recruitment Department and distribute to relevant parties.
- Ensure that contracts are signed and sent back to the Head Office Recruitment Department timeously.
- Facilitating the background screening and job offer stage as well as the on-boarding process.
- Attending to day-to-day Employee Relations matters and ensure that labour legislation is adhered to in area of responsibility.
- Providing relevant information regarding Employee Relations to the ER Team at Head Office.
- Compiling relevant documentation for CCMA cases.
- Dealing with grievances.
- Facilitating the warning process.
- Conducting incapacity investigations.
- Facilitating retrenchment procedures.
- Provide daily coaching to management on a variety of actions to include policy interpretation and application;
- Ensure legal compliance by monitoring and implementing legislative requirements, this may include conducting investigations, driving disciplinary and grievance processes.
- Build and maintain an effective relationship with the unions to ensure sound employee relations
- Facilitate entry-level engagement and representation of cases referred to the Bargaining Council/CCMA.
- Implement company policies and procedures to ensure legal compliance, in line with business practices as well as ensure that they are readily available to employees.
- Collaborate with the ER Team at Head Office on the execution of ER initiatives and ensure that these are adhered to.
- Conduct a regional skills audit in order to identify skills gaps.
- Analyse and understand skills gaps identified.
- Communicate training requirements to the Head Office Training and Development Department based on identified skills gaps.
- Create awareness of relevant Training and Development interventions at operational level.
- Assist with relevant information regarding eligibility, enrolment and execution of available training interventions.
- Facilitating administrative processes related to Training and Development.
- Evaluate training effectiveness and report findings to the Head Office Training and Development Department.
- Drive the effective implementation of training interventions.
- Managing the training nomination process.
- Ensuring that candidates are nominated for training in line with their respective careers paths and succession planning.
- Coordinate dates and venues for required training between Head Office and operations.
- Collaborate with the OD Department at Head Office regarding job descriptions, job titles and performance appraisal in order to ensure that they are able to compile required documentation accurately.
- Appropriately circulate job descriptions and ensure that they are properly understood by all employees at operational level.
- Ensure that all employees have signed job descriptions.
- Request competency assessments from Head Office when required and facilitate the administration process.
- Communicate with Head Office regarding feedback on competency assessments.
- Facilitate the performance cycle according company procedures and educate employees and management on Performance Management.
- Implement poor performance interventions where required.
- Analyse team dynamics, prepare and implement appropriate team building interventions when required.
- Implement wellness initiatives on operational level.
- Ensure that relevant payroll documentation such as leave forms, overtime, travel claims and AOD’s are submitted as per the deadlines communicated.
- Attend to payroll related queries.
- Provide information regarding payroll matters such as leave, provident fund and medical aid.
- Advice on the employee rewards programme.
- Conduct an Employment Equity analysis for the applicable region in order to determine areas where transformation is required.
- Communicate findings to the Transformation Department at Head Office.
- Drive the implementation of the Transformation strategy per region.
- Act as change agent to business through process design and approaches that support change and transformation.
- Ensure that the EE strategies and plans contribute to the company’s strategic goals.
- Ensure relevant consulting structures are in place to drive the EE strategy and plan.
- Liaise with relevant stakeholders regarding the reporting structure.
- Ensure that relevant HR communication is displayed on notice boards.
- Maintain continuous feedback to Head Office regarding any matters related to HR.
- Submit monthly reports on each centre of excellence.
- Drive key HR initiatives and strategic processes by partnering with management across a variety of Business Units.
- Provide HR related data and reporting to functional and business leaders to promote data driven decision making and strategic development.
- Coach and develop manager skills such as employee relations, performance management, talent development and other key HR focus areas across the business.
Competencies
Essential:
- Strong employee relations background.
- Expert knowledge of applicable labour laws in South Africa.
- English – Read, write and speak well. Superior communication and presentation skills.
- Ability to interact effectively with all levels of management
- Strong interpersonal skills to make recommendations & decisions based on solid assumptions
- Ability to identify opportunities for improvement, develop action plans and implement solutions
- Strong organisational, time and project management skills
- Business acumen to make effective decisions in the absence of complete information, with a strong understanding of organisational priorities.
- Ability to manage multiple priorities and meet critical deadlines.
- Ability to work under pressure
- Deadline driven
Advantageous:
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies Scottburgh store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course.
- This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning.
- Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
- Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
Special conditions of employment:
- Proficiency test assessing capability to register with Pharmacy Council
- South African citizen
- MIE, clear criminal and credit
Remuneration and benefits:
Closing Date 28 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an experienced Senior Cashier for their Kingsburgh Junction - New Store. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 3 years’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
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Job Description
- Dis-Chem Pharmacies requires an established Nail Technician for their salons in Randridge Mall. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
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Job Description
- Dis-Chem Pharmacies requires an established Nail Technician to travel to various salons in Cresta. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an established Nail Technician for their salon in Northgate. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an established Nail Technician for their salon in Northgate. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an established Nail Technician to travel to various salons in the Westrand Area. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an established Beauty Therapist for their store in Cradlestone.
- You will be required to create awareness that Dis-Chem offers a variety of skincare & body treatments in the Dis-Chem Beauty Salons.
- You will be responsible for contributing to proper client liaison & care when performing treatments.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Willing and able to travel to and from the store
- Fit and able to perform massage, facial and body treatments
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 20 February 2026
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Job Description
- Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Pretoria, Gauteng . You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Essential:
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literate
- Willing and able to work retail hours
Advantageous:
- Cosmetic, fragrance and/or beauty experience
Job Description:
- Escalate serious and unresolved customer complaint to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
- Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand and vendor sales
- Keep up to date regarding products, brands and the retail industry
- Be responsible for all cosmetics, fragrances and beauty house promotions
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of English (written and oral)
- Be a team player
- Provide excellent customer service
- Understand stock reports and sales (target and commission calculations)
- Work according to a task schedule
Advantageous:
- Promotions, personal selling, sales targets, customer liaison and product knowledge
- Previous sales and promotional training
- Manage expired, damaged stock, and ensure stock rotation
- Bilingual
- Stock management
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 19 February 2026
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Job Description
- Dis-Chem Pharmacies requires a Frontline Supervisor for their Kingsburgh Junction (New Store).To support customer service to ensure a world class shopping experience.
- Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours.
Advantageous:
- Certificate in Computer Literacy
- 3 years’ work experience, with 1 year supervisory experience
- Working knowledge of SAP
Job Specification…
- Manage and report all customer compliments and complaints to management.
- Ensure branch queues flow smoothly.
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage the shorts and overs at the points of sale, including floats.
- Manage discrepancies at the point of sale.
- Authorise line voids, tender ups and price overrides.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
- Ensure accurate document control by checking the following:
- Drop registers
- Documents verification
- Customer documentation
- Correct handling of the gloats as per our standard operating procedures.
- All other documentation related to till operations
- Ensure back shopping and returned goods are handled correctly.
- Ensure all outgoing stock/items/scripts are scanned.
- Train and assist new cashiers
Competencies
Essential:
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Problem solving
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of the English language and an additional language
- Time management
Advantageous:
- Dis-Chem product knowledge
- Third additional language
- Customer service background
- SAP
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
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Job Description
- Dis-Chem Kingsburgh Junction (New Store) requires Frontshop Assistants, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.
Minimum Requirements:
Essential:
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
- Certification in Retail Business Management
Job Description:
- Ensure that full ranges of products are on the shelves at all times and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
- Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
- Ensure the storeroom organised, neat and tidy.
- Keep up to date with new product knowledge to effectively assist customers.
- Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
- Assist with back shopping when required.
- All merchandise must be handled carefully to prevent any losses.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
- Process all loyalty cards including those of accelerated partners.
- Ensure cash is placed in the drop safe according to standard operating procedures.
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
- Ensure accurate cash flow at all times.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Assist with the counting of stock files and general stocktaking.
- Identify and report damaged and expired stock immediately to management.
- Assist with the loading and off-loading of stock when needed.
- Ensure boxes are flattened after unpacking stock and taken to the designated area.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Assist with the training of new and current team members.
- Ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy
Competencies:
Essential:
- Knowledge of retail operations and administration
- finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Conveys ideas and facts verbally using language
- Addresses customer questions in a timely manner
- Recognises the need for procedures and follows relevant procedures.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
Advantageous:
- Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
Special conditions of employment:
- Be able to work retail hours
- South African citizen
- MIE, no criminal record and clear credit rating
- Driver’s license and own reliable transport
Remuneration and benefits:
- Market-related salary
- Provident Fund
- Staff Account
- Medical Aid
Closing Date 27 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies' requires Receiving Clerks for their Kingsburgh Junction (New Store).You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- Previous receiving / retail / FMCG experience
Duties and Responsibilities:
- Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
- Receive all warehouse goods and invoices in accordance with company policy and procedures
- Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
- Verify and check deliveries and invoices for total accuracy
- Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
- Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
- Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
- Process all returns to suppliers in compliance with company SOPs
- Ensure all physical controls over the goods receiving area are in place and operational
- Maintain storerooms are in an acceptable and orderly condition
- Assist in managing and controlling high-risk stock
Competencies:
Essential:
- Knowledge of receiving operating procedures, administration
- Strong command of the English language
- Effective interaction with suppliers, management, reps and staff
- Sound analytical skills
- Time management
- Heavy lifting + 20kg
Advantageous:
- Bilingual
- Operating of the stock rotating system
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes (+ 20kg)
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies requires the committed services of a Customer Consultant for their Kingsburgh Junction (New Store). To interact with Dis-Chem’s customers, and provide them with the necessary information to address inquiries regarding products and services. Deal with, and help resolve any customer complaints and concerns.
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Administration of customer relations
- Strong command of the English and Afrikaans languages
- Exceptional communication and active listening skills
- Problem-solving skills
- Sound analytical skills
- Patience
- Honest and trustworthy
- Time management
- Ability to lead by example
Advantageous:
- Relevant administration course
- Knowledge of the POPI and Consumer Protection Act
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport for travel to meetings and training
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 27 February 2026
Method of Application
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