Top Jobs at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their store in Clearwater Mall. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Proof of Vaccination Certificate
• Minimum of 1 years’ experience in a relevant retail environment
• Computer literate – MS Office and Internet browser administration

Job Specification

• Promote the ultimate superior customer relations experience for all Click & Collect users.
• Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
• Stay up to date with all e-mail and system queries and act accordingly.
• Keep accurate records of all Click and Collect orders received, picked, packed and released to customer.
• Identify opportunities to reduce customer wait times upon picking at stores.
• Report any system issues as soon as it appears to enhance customer experiences.
• Correctly pick and pack parcels to avoid customer discrepancies.
• Resolve any customer queries in the fastest and most appropriate way possible.
• Inform management of any unresolved customer matters.
• Maintain regular communication with management and up to date feedback regarding online operations.
• Implement all new operations as required by management.

Competencies

Essential:

• Understand best practices related to Click and Collect in-store operations
• Customer Service driven and focus on quality
• Exceptional communication and active listening skills
• Customer service skills
• Attention to detail
• Deadline driven
• Problem solving skills
• Patient, honest and trustworthy
• Time management and accountability

Advantageous:

• Understand basic of Online shopping (e-Commerce) in South Africa
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport
• Fully Vaccinated (proof of vaccination certificate)
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 08 April 2026

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Job Description

• Dis-Chem Pharmacies’ Northridge store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course.
• This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning.
• Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

Job Specification…

• Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 

A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

• English and 2nd language – Read, write and speak.
• Time management, deadline driven, dealing with pressure, attention to detail.
• Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
• Computer, numerical skills.

Advantageous:

• Retail FMCG, Dis-Chem front shop experience and a good performance record.
• Drug and family planning and complementary medicine.
• 3rd
• Unisolv, SAP and E-Scripting.

Special conditions of employment:

• Proficiency test assessing capability to register with Pharmacy Council
• South African citizen
• MIE, clear criminal and credit

Remuneration and benefits:

• Market related salary

Closing Date 24 April 2026

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Job Description

• Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store Kyalami Corner. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours 

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

 Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 

Closing Date 08 April 2026

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Job Description

• Dis-Chem Pharmacies require the services of a Dispensary Manager for their Sasolburg store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs

Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Unisolv experience
• Experience in supervising staff
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours

Advantageous:

• Previous management experience of at least 7 staff
• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience

Duties and Responsibilities:

• Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
• Ensure Good Pharmacy Practice rules regulations are adhered to by staff
• Ensure no expired/short-dated stock is held
• Ensure expired stock is regularly disposed of and kept separate to usable stock
• Ensure negative stock is investigated and managed daily
• Prepare for stocktake in advance
• Follow stock ordering process to reach maximum purchasing compliance
• Maintain stock levels
• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
• Ensure SAPC registration and annual registration fees are kept up to date
• Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
• Capture script details accurately and verify patients’ details on the system
• Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
• Provide accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Explain all medical aid costs to patients
• Process all paperwork for accurate submission of claims to medical aids
• Ensure authorisation of chronic, HIV and AIDS, and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally, and UCS should be notified to merge profiles centrally
• Take note of any messages on the customer profile, and take suitable action
• Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

Competencies:

Essential:

• English and second language – Read, write and speak
• Good communication skills, listening
• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 25 April 2026

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Job Description

• Dis-Chem Pharmacies requires an experienced Fixed Term Cashier for their Ballito Lifestyle store.To Support customer service at point of sale while ensuring a world-class shopping experience.
• Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:
Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary

Closing Date 09 April 2026

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Job Description

• Dis-Chem Pharmacies requires an experienced Cashier for their Galleria (Amanzimtoti) store. To support customer service at point of sale while ensuring a world-class shopping experience.
• Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:
Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 

Closing Date 09 April 2026

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Job Description

• Dis-Chem Pharmacies require a Frontline Supervisor for their store in Cresta. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers.
• Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
• Sound numerical skills
• Computer literate – MS Office
• Willing and able to work retail hours.

Advantageous:

• Certificate in Computer Literacy
• 3 years’ work experience, with 1 year supervisory experience
• Working knowledge of SAP

Job Specification…

• Manage and report all customer compliments and complaints to management.
• Ensure branch queues flow smoothly.
• Pay attention to the manner in which customers respond to cashiers, and act accordingly.
• Manage the shorts and overs at the points of sale, including floats.
• Manage discrepancies at the point of sale.
• Authorise line voids, tender ups and price overrides.
• Manage refunds and returns transactions according to Dis-Chem operating procedures.
• Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).

Ensure accurate document control by checking the following:

• Drop registers
• Documents verification
• Customer documentation
• Correct handling of the gloats as per our standard operating procedures.
• All other documentation related to till operations
• Ensure back shopping and returned goods are handled correctly.
• Ensure all outgoing stock/items/scripts are scanned.
• Train and assist new cashiers

Competencies

Essential: 

• Cashier and retail operations knowledge
• Customer service and relations
• Dis-Chem supervisory principles, practices and methods
• Lead, motivate and inspire
• Problem solving
• Sound numerical skills
• Trustworthy and honest
• Presentable
• Strong command of the English language and an additional language
• Time management

Advantageous:

• Dis-Chem product knowledge
• Third additional language
• Customer service background
• SAP

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 03 April 2026

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Job Description

• Dis-Chem is looking for a Qualified Clinic Sister to join their team in Centurion Mall. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:
 

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 28 April 2026

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Job Description

• Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Vanderbijlpark store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening
• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• MIE Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Monthly and annual performance pay
• Medical aid
• Provident fund
• Staff account

 Closing Date 28 April 2026

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Job Description

• Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Greystone store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for a long period
• Valid driver’s license 
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

 Closing Date 28 April 2026

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Job Description

• Dis-Chem Pharmacies ( CJ Speciality) requires a Customer Liaison Officer at our Head Office in Midrand. Act as a liaison and provide product/ services information and resolve any concerns that our clients/ suppliers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

Minimum Requirements…

Essential:

• Grade 12 / Matric or Senior Certificate
• Post Basic Pharmacist Assistant Qualification
• Minimum of 2 – 5 years relevant experience in customer service

Advantageous:

• Relevant Business Development qualification
• SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience

Job Specification…

Pharmacy Council:

Perform the following services or acts under the direct personal supervision of a pharmacist:

• the sale of Schedule 1 and Schedule 2 medicines or scheduled substances;
• the distribution and control of stock of Schedule 1 to Schedule 6 medicines or scheduled substances;
• the ordering of medicine and scheduled substances up to and including Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance;
• the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist;
• Give accurate instructions to the customers regarding the correct use of medicine supplied.

Product sourcing:

• Optimise sourcing procedures to attain maximum efficiency.
• Use sound ethical negotiation strategies and secure profitable deals.
• Generate and implement efficient sourcing and procurement management strategies.
• Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials.
• Liaise between suppliers, manufacturers, relevant internal CJS Team and customers.
• Liaise directly with the warehouse to ensure orders are prioritised.

Stakeholder relationships:

• Represent the company well at all times in line with the mission, vision and values.
• Actively develop, nurture and grow meaningful supplier relationships.
• Ensure a high standard of care and best practice is being delivered to the customer/ suppliers.
• Ensure speedy resolution of client complaints and recommend solutions to the business unit to assist in identifying better ways of providing a service.
• Undertake customer satisfaction research to identify customer’s experience.
• Obtain and evaluate all relevant information to handle product and service inquiries and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Use customer and store feedback to improve future customer service.
• Re-launch initiative to increase customer satisfaction.

Customer Service:

• Manage large amounts of inbound and outbound calls in a timely manner.
• Create orders in time, to meet cut-of and delivery timelines.
• Keep record of communication to internal and external stakeholders about orders and progress.
• Handle complaints about unfulfilled orders.
• Follow communication “protocols” and turnaround times, when handling different customer queries.

Reporting & Administration:

• Provide feedback on the efficiency of customer service process.
• Log all resolved and unresolved queries on a daily basis for reporting purposes.
• Identify root causes of issues and put forward proposals to the management team for improving the system and service to ensure that a longer term solution is provided.
• Compile reports on relevant products and their sales, quality and feedback.
• Liaise with various stakeholders to discuss sales performances and act accordingly.
• Present new ranges to senior managers on a regular basis.

Competencies

Essential:

• Prior medical product knowledge (Wholesaler/ Hospital and Supplier). Have extensive and operational knowledge to assist in resolving customer queries.
• Develops fresh ideas that provide solutions to all types of workplace challenges. Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Identifies cause and effect relationships and comes up with appropriate solutions. The ability to comprehend, to understand and profit from experience.
• Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. Addresses customer questions in a timely manner. Ensures products and services comply with customer requirements. Streamlines procedures based on customer feedback. Develops customer satisfaction surveys, analyses results, and makes necessary improvements.
• Diligently attends to details and pursues quality in accomplishing tasks. Recognises the need for procedures and follows relevant procedures 
• Reaches deals or compromises. Changing a person or group's attitude or behaviour toward something by using written, spoken or visual tools to convey information, feelings or reasoning or a combination thereof. Formally delivers information to groups.
• Using data in the form of numbers to analyse concepts.
• The ability to recognise and acknowledge when you make a mistake.
• Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Does more than required. Focuses on results and desired outcomes and how best to achieve them. The degree to which an individual is comfortable with uncertainty, unpredictability, conflicting directions and multiple demands. A feeling of trust in one's abilities, qualities and judgement. Displays an ongoing commitment to learning and self-improvement.

Special conditions of employment:

• South African Citizen
• MIE, clear criminal and credit
• Driver’s licence and own reliable transport

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

 Closing Date 18 April 2026

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Job Description

• Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Biogen Junior Buyer to join the Head Office team. To focus on buying, selecting and stock managing for the allocated category.
• You will be responsible for the selection and purchasing of merchandise at the best possible negotiated prices from trusted and reliable
• vendors. Implement strategies to improve profitability of various FMCG department. 

Minimum Requirements…

Essential:

• Matric or Senior Certificate with Mathematics and Accounting, Degree in Buying and/or Finance or Retail Management 
• Minimum of 3 years experience in Buying 

Job Specification...

Stock Management:

• Analyse consumer buying patterns to predict future trends in order to choose most profitable product ranges.
• Buy merchandise according to Dis-Chem needs.Regularly review performance indicators, such as sales and discount levels and act accordingly.
•  Review and track sales performance figures and competitor activities.
• Manage plans to ensure optimal stock levels for the business at all times.
• Liaise with in store management to ensure supply meets demand.
• Take appropriate action to maximize sales and minimize losses.
• Do intense research on product ranges before deciding on merchandise.
• Choose product ranges according to available sales and SAP reports.
• Adhere to category financial objectives when purchasing merchandise.
• Ensure operating and financial plans meet the requirements of Dis-Chem`s balanced product
  assortment and on-shelf layout objectives to meet customer needs.
• Ensure growth in market share and cost effectiveness through driving exclusive Dis-Chem brands.
• Effectively source private label opportunities and procure a balanced range of merchandise in line with
  the category strategy.

Marketing:

• Ensure a detailed marketing plan is formulated and that it`s in line with the overall company strategy.
• Ensure correct amount of stock are purchased to ensure that branches will be able to increase their stock levels during an advertising campaign.
• Accurately analyse target audiences to determine the type of marketing offers that would be most effective to ensure marketing is in line with consumer trends.
• Arrange additional discount from suppliers and display material to attract more customers to specific marketing.
• Identify campaign costs and allocate budgets to each marketing campaign.
• Establish a schedule to cover campaign design, development, production and distribution of marketing material to meet launch dates.
• Manage the marketing critical path to meet set deadlines.
• Ensure correct marketing tools are being used to achieve campaign objectives; this includes but is not limited to store display and special event or information publications.
• Monitor marketed sales to ensure it runs effectively and to measure the results and act accordingly.
• Review cost against the original campaign budget and estimate the return on the campaign in terms of increased sales or product awareness.
• Identify and develop various Dis-Chem category pricing and promotion strategies to ensure customer needs are met while remaining competitive in the market.
• Meet with suppliers and effectively negotiate product quantities, prices and terms of contract and ensure these are in line with the category sales, target and profit standards.
• Attend trade fairs to select and assemble a new collection of products for the stores and to search for new suppliers to ensure an industry competitive advantage by keeping abreast and ahead of the industry.
• Develop and adhere to category plan that includes category sales, profit, market shares, ROI (Return on inventory) and stock returns.

Financial:

• Develop a yearly category operating financial strategy and ensure it is in line with the Dis-Chem
  strategic category objective.
• Be aware of inventory, expenditures and deliveries of various product ranges at all times and ensure
  they are in line with department budgets and objectives.
• Increase profit margins for the various categories according to business requirements.

Administration/ Reporting:

• Ensure the appropriate action is taken in regards to changes in demand and logistics of certain products.
• Write accurate and up to date reports to facilitate the forecasting of sales levels.
• Judge product quality by using customer feedback as a measuring tool.
• Report monthly sales, trends and finances to the FMCG Executive.
• Report on category plans on a monthly basis, (sales, profit, market shares, ROI (Return on inventory)
• and stock returns).
• Place supplier orders on to the relevant systems.

Stakeholder Relationship:

• Work closely with the relevant Dis-Chem merchandising partners including the online store, designers and marketing employees to ensure product quantities and displays are optimal.
• Present collections of new products to management.
• Write reports on relevant products and their sales, including Customer feedback.
• Actively nurture and grow meaningful supplier relationships.
• Liaise with various stakeholders to discuss sales performance and act accordingly.
• Maintain relationships with existing suppliers while sourcing new suppliers for future products.
• Liaising with other relevant departments within Dis-Chem to ensure projects are completed on time.
• Present new ranges to Senior Management on a regular basis.
• Negotiating prices and delivery contracts with suppliers.
• Review supplier contracts and ensure they are valid, in line with industry standards and industry good practice.
• Negotiate multi-category trading terms and promotional spend according to Dis-Chem objectives and develop strategies to ensure DisChem is first in the market with new product launch.

General:

• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

Competencies...

Essential:

• Knowledge of Industry standards, relevant product laws and regulations, retail and buying.
• Knowledge and understanding of market trends and competitor analysis, management, supplier co-op negotiations and trading terms, financial planning and buying business processes.
• Good understanding of developing a category operatingplan and identifying strategic opportunities.
• English – Read, write and speak well. Must have basic knowledge and skills to be able to use different communication methods (written and verbal) and be able tomcommunicate on different levels (Management and ground level staff).
• Be able to communicate and interact with other team members. Be trustworthy and honest.
• Negotiating and influencing. Ability to build and maintain good relationships with staff, suppliers and key functions in the business, keep in mind the Dis-Chem objective as well as consider specifics and detail.
• Assess multifaceted situations and implement practical resolutions.
• Be able to articulate strategies and perform concept analysis. Entrepreneurial and commercial thinking.
• Be able to relate and network with relevant parties. Effectively plan and organize daily, monthly and yearly activities.
• Be able to make a decision and initiate action. Be able to learn and do research

Remuneration and Benefits...

• Marketed related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 30 April 2026