Top Jobs at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Betting Clerk to be based in Mossel Bay, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

A Bonus To Have

• 1-2 Years experience in the Gaming Industry

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Apply Before 02/27/2026

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Skill Set

• Reporting
• Communication
• Strategic Thinking

Responsibilities

• We have an amazing opportunity for a Product Specialist (x3) to join our team in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• The successful incumbent will be responsible for managing iBranch online products with focus on analyzing daily figures for various sports and products such as slots and other traditional casino games.
• Maintaining current betting platforms and introducing new features, solutions, analysis and products in order to increase revenue and market share through online betting offerings.

You Bring:

• Strong knowledge of sport betting 
• Reporting experience 

A Bonus To Have:

• Completed Matric 
• Valid driver’s license and own vehicle 
• Completed or studying towards a related degree/diploma 

What You’ll Do For The Brand:

• Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions
• Provide overall leadership and direction in the development of betting platforms
  Identifying new innovations and assessment of Competitors
• Develop and drive software development project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases throughout implementation, providing timely reporting of issues that impact project progress and coordinating actions
• Ensure enhancement of the Mobisite, Website, Syx, refer a Friend, TUV and other Company products and improving the functionality for the end users of these applications.
• Evaluate consumer understanding and insights- Consumer experience with the Brand and possible enhancements where required
• Competitor analysis reporting
• Project lead all product testing before releasing to live environment
• Market awareness and strong Relationship Management abilities
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query
• Any other ad hoc duties that might be required
• Communicating with departments to identify work shortfalls and areas where the development team can assist in improving work processes.
• Assist and advise the developers and software architects on how an application should work, what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
• Conduct and supervise group testing of complete applications and software.
  Identifying and eliminating the factors within the applications that may pose a risk to the business
• Market research and product development.
• New business ideas and improving current business work practices.
• Involvement in making user manuals for system applications
• Working closely with our betting traders and ensuring we maintain the desired GGR margins and implementing measures and strategies to correct instances where this objective is not met
• Dealing with all betting related queries for clients
• Analyzing risk and fraud related to the product
• Analyzing the odds relevance and accuracy
• Highlighting high risk or high spend/win clients
• Defining functionality required front and back end of SyX and mobisite/web
• Reporting on product performance and metrics
• Assist with completion of the BRD for integration and enhancements
• Perform testing on functionality and odds of all product releases
• Key link between Software Development and the business
• Negotiates commercials relating to the product
• Creates BRD through collaboration with Betting Product Owner
• Perform full cycle testing of product functionality and odds
• Drive Marketing plans for the product within iBranch/retail
• Ensure sufficient handover to Betting Product Owner before a live release
  Review Contracts, looking for additional value or reduction in commercials
• Setting up strategic meetings with partners to grow figures, implement strategies, add product
• Dealing with compliance for GB approvals across all provinces

Apply Before 02/27/2026

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Responsibilities

• We have an amazing opportunity for a Sales Agent (Field) to be based in Stanger, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively. 

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 02/27/2026

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Responsibilities

• We have an amazing opportunity for an HR Consultant. Do you think you have what it takes to be our newest Purple Star?
• The successful incumbent will be responsible for providing comprehensive support which will include workforce planning, succession planning and Industrial Relations.

You Bring:

• Valid driver’s license.
• 2-3 years’ experience in an HRC role or equivalent experience. 

A Bonus To Have:

• Knowledge of Labour Legislation (EE Act, BCEA, Labour Relations Act).
• Diploma/Degree qualification or studying toward one.

What You’ll Do For The Brand:

Recruitment and Selection: 

• Follow the recruitment process as outlined up to middle management occupational level.
• Obtain recruitment requisition signed off by management in order to proceed with recruitment process. 
• Draft internal and external advertisements for vacancies. Place adverts after signing off from central recruitment. 
• Shortlist candidates and coordinate/facilitate interviews. 
• Ensure competency-based interview questions are posed as part of targeted selection process. 
• Ensure all pre-employment checks are completed the final shortlisted candidate. 
• Ensure all unsuccessful candidates are given feedback regarding the outcome of the interview. 
• Create a platform that ensures all team members and senior team members clearly understand the new take on process. 
• Ensure that all recruitment information such as all application forms, certified ID, matric certificates, references and background checks are completed prior to appointments. 
• To ensure that new team member personal file are created and that all new employee details are accurately submitted to Payroll before cut-off date of each month. 

On Boarding:

• Oversee onboarding process. 
• Ensures induction is arranged timeously and new team members are properly inducted.

Performance Management:

• The HR function will entail a well aligned process to assist the business teams to facilitate the roll-out of job descriptions and provide the necessary value add for an effective and efficient performance management exercise. 
• Ensure job description outlines the duties and responsibilities for the team member in the position and lays the foundation against which the team member will be evaluated. 
• To ensure every team member signs a performance agreement which are aligned to strategic priorities. 
• Provide advice to all parties of the principles and objectives of an evaluation process by providing training for managers who will be responsible for the actual evaluations/ appraisals. 
• Ensure all relevant parties are equipped with the tools to manage performance, with focus on coaching and managing poor performance. 
• Encourage ongoing one-on-one performance discussions. To proactively identify and eliminate performance management obstacles that would hinder the process. 
• Be responsible for managing the performance process and will play a critical role in ensuring that evaluations are done effectively, timeously and that the knowledge gained is used to aid team members in development.

Talent Management / Succession Planning:

• To identify potential and to recognize existing talent and to use that to fill vacancies higher in the organization or to transfer individuals into jobs where better use can be made of their abilities or developing skills. 
• Ensure a holistic career discussion with the identified talented team members through a talent forum process. 
• Ensure retention strategies are implemented to retain skilled labour. 
• Training initiatives must be used to create individual development plans fast track and close skills gaps. 
• Ensure the work climate allows for attraction and retention of top talent and drives a culture of employee engagement.

Employment Equity:

• Ensure Employment Equity meetings are set up and the necessary committee members are made aware of dates. 
• Employment Equity is considered when recruitment, transfers or promotions are being conducted.

Industrial Relations

• Implement IR in line with group practice and report to central. Ensure Hearings are set up timeously, and all relevant parties are made aware. 
• Ensures that the dismissal process is followed consistently. Keep up to date with CCMA cases, schedule and ensure managers are prepared.
• Ensure warnings for the region is sent to Group IR timeously.

Injury on Duty:

• Responsible for the IOD process. Log IOD on to the system. Claim number to be sent to Manager to forward to team member for the medical reports. Follow up on status of claim until confirmation of all is in order is received.

Terminations:

• Ensure relevant parties are timeously informed of terminations. 
• Conduct exit interviews with team members who resign. 
• Identify trends and address with management. 

Reporting:

• Ensure Monthly catch-up reports are prepared, scheduled and presented.
• Ensure Consolidated report are updated regularly.

Communication:

• Ensure all human resources policies and procedures are efficiently and effectively communicated within the portfolio. 
• Create awareness of strategic key human resource campaigns that will lead to updating all team members. 
• Ensure that the correct line of communication is followed at all times and that timeous feedback is provided to all relevant parties when requested.

Values & Ethics:

• Roll out the Value & Ethics workshop in the regions. 
• Actively promote the Hollywood values. 
• Live the values and lead as an example to the team

What You’ll Bring To The Team:

• Demonstrate strong attention to detail.
• Portray great problem-solving skill.
• Demonstrate strong sense of accountability.
• Ability to manage and build relationships effectively.
• Be result driven.

Apply Before 02/27/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Gamagara, Northern Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service

What You’ll do for the Brand

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 03/01/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Gamagara, Northern Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service

What You’ll do for the Brand

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 03/01/2026

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Responsibilities

• We have an amazing opportunity for a Payroll Team Lead, to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?           

You Bring:

• 5 years’ experience in a payroll related position.

A Bonus To Have:

• A payroll related qualification.

What You’ll Do For The Brand:

• Oversee and manage processing and maintenance of South Africa and Africa payroll companies, as allocated on the payroll software system to ensure effective, accurate, complete and timeous payrolls and payments. 

Ensure statutory compliance:

• Ensure legislative compliance for South Africa and African payrolls.

Payroll Team:

• Overseeing the relevant payroll officers and junior payroll officers.
• Ensure effective collaboration and flow of information between the team members, including the other teams and team members within the payroll department.
• Responsible for overseeing, monitoring, performance coaching, supervising and discipline, including leave and hours approval.
• Providing support and query resolution for the team, ensuring all queries attended to within 24 hours. Document all Payroll Improvement Queries, escalate and ensure all are fully and timeously resolved.
• Encourage practice of the companies’ values.
• Ensure adherence to procedures, policies and deadlines.
• Providing applicable training (including the whole payroll department) where required. 
• Ensure Continuous Improvement by looking for ways to improve payroll department in all areas i.e. processes, people, risk. 

Reporting and Reconciliation:

• Overseeing, preparation, review and detailed checking of consolidated, monthly and other payroll packs, journals, reconciliations, statutory, costing and reports generated by the Payroll team as required, ensuring correctness and timeous completion.
• Preparation and collation of finance salary, monthly and other packs and monthly, annual and ad hoc reports, analysis and reconciliations as required. 

Banking:

• Oversee and check salary, external and out of cycle payments ensuring correct, accurate fully approved and timeous payments for payrolls allocated to the Payroll team.

Responsible for all activities related to payroll processing any payrolls as required:

• Process payroll and maintain payroll information accurately as required, ensuring all transactions are authorized, recorded and documented. This includes checking of transactions uploaded by other Payroll team members if applicable.
• Ensure that salaries (spreadsheet and required documents) are signed off / authorized by the appropriate manager(s). Ensure that sign off (spreadsheet) balances to the payroll/pay register.
• Ensure that salaries are correctly and timeously paid, and that provident fund, statutory and payroll related payments (external providers) are paid by the due dates.
• Prepare and maintain related payroll packs, records, reports, summaries and journals.
• Stay current and test Payroll system delivered tax updates/updated payroll functionality changes or new functionalities that are released in the system and communicates these to the department.
• Provide support to all sections of the Payroll team, line managers and employees with Payroll related concerns and queries.
• SARS, statutory and external providers’ queries resolved.
• Performs other and related duties and general admin and projects as required. 

What You’ll Bring To The Team:

• Demonstrate good communication and reporting skills.
• Demonstrate good project management and multi-tasking skills.
• Google Analytics and other relevant analytic platforms
• Ability to communicate complex data insights clearly and effectively.
• Must have a keen eye for detail.
• Demonstrate proactiveness.
• Demonstrate a strong sense of accountability.
• Must be an analytical thinker.
• Ability to comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• Possess the confidence to explain and sell ideas to colleagues.
• Enthusiastic and passionate about what you do.

Apply Before 03/02/2026

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Skill Set

• Interpersonal
• Sales
• Listening
• Communication

Responsibilities

• Work with the Regional Team to ensure regional growth targets for Mobile betting are achieved, across Branches and Outlets
• Assist with setting up TUV Outlets and Helpdesks within the Region and conduct promotions at these Outlets alongside the Mobile Clerks. 
• Manage leave/absenteeism documentation and application process for Mobile Clerks.
• Ensure the Mobile Clerks (Outlets and Branches) files are up to date and ensure FICA documents are submitted timeously.
• Ensure Mobile Clerks have uniforms and name badges.
• Check timekeeping of Mobile Clerks to ensure they are at work on time and review hours worked.
• Report on any shortages that are encountered or communicated.
• Check the operations to ensure all are in order e.g. inventory, uniforms, terminals/machines are working, file updates and review sales targets and progress.
• Assist with planning and implementation of Mobile promotions and conduct promotions at Branches or Outlets.
• Contact potential Customers, by presenting the opportunity of betting via mobile application, present TUV functionality and demonstrate to show the Customer how this works.
• Coaching the Mobile Clerks in how to conduct their functions and showing them how it is done and work as Mobile Clerk as and when required.
• Stock control of Mobile/promotional items within the Region.
• Visit Outlets/Branches to ensure that Mobile Clerks are actively promoting the Hollywood brand and Mobile betting and that correct branding materials are used and made visible.
• Maintain strong relationships with store Managers in the Region E.g. Boxer, Spar etc. and Branch /Managers. 
• Work closely with the iBranch Support Center, which includes the Mobile Helpline as well as FICA/Deposits/Withdrawals to ensure that new Customers are signed up and serviced appropriately.
• Daily, Weekly and Monthly management reporting.
• Extensive travel is required between Branches/Outlets.
• Collation of vehicle inspection documents and concise filing and tracking of these. 
• Any other adhoc duties that might be required

Qualifications

• Grade 12

Apply Before 02/26/2026

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Skill Set

• Time Management
• Problem solving
• Planning
• Reporting

Responsibilities

• Remain fully informed with industry norms, restrictions and standards to ensure initiatives are compliant.
• Hosting clients and team in hospitality suites of sporting events.
• Good knowledge and working with all elements of Food and Beverage at the event.
• Provide support to the Event Coordinators.
• Weekly reporting on all events.
• Manage events and ensure everything runs smoothly, responsible for team working events.
• Expenditure control.
• Stock Ordering and Stock Control in venues.
• To manage and build relationships with internal and external suppliers.
• To work closely with leaders in the business to develop new initiatives and enhance existing activities. 
• Create and set out proper hospitality procedures. 
• Ensure the health and safety are strictly adhered to. 
• Obtain quotes, set up budgets and adjust when necessary. Record every expense for the event.
• Work with the various departments to achieve objectives.
• Drive attendance to the event.
• Analyse the event performance and give detailed feedback.
• Prepare all events in advance and maintain an annual events calendar.
• Ensure set up and coordination of the event runs smoothly.
• Available to work flexible hours due to events happening after hours and on weekends.
• Available to travel as company is national.
• Maintain a high level of energy for all events.
• Conduct market research and ensure the target market that event reaches are understood.
• Manage multiple projects at one time.

Qualifications

• Matric 
• Valid driver’s license Essential
• Proven Experience in working in stadium suites and hosting experience 
• 2-3 years in event industry/stadium suites

Apply Before 03/24/2026