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  • Posted: May 29, 2026
    Deadline: Jun 30, 2026
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  • Virgin Active was born in 1999. With 45 health clubs in the UK (8,500 employees!) and almost 250 globally, were one of the fastest-growing businesses within the Virgin Group. Were renowned for our outstanding customer service and helping our member be their personal best. Everyones welcome at Virgin Active. Young or old. Fit or unfit. Its all good. We set...
    Read more about this company

     

    Maintenance Technician-Boksburg Red

    Your Purpose...

    • Managing the preventative maintenance and state of repair to equipment and facilities
    • Managing action plans/projects to the required standard.
    • Managing maintenance plans & suppliers to within budget.
    • Managing the maintenance team to achieve desired results

    Your Duties and Responsibilities...

    MANAGING THE PREVENTATIVE MAINTENANCE AND STATE OF REPAIR TO EQUIPMENT AND FACILITIES

    Maintain and repair plant

    • Follow preventative schedule for HVAC
    • Communicate faults and action plans to CGM/Ops and Regional MM
    • Use maintenance log in system on intranet for faults
    • Adhere to downtime as stipulated on intranet
    • Be hands on and repair faults where possible

    Maintain and repair premises

    • Liaise with landlord/contractors on issues/repairs
    • Be hands on and repair and maintain where possible according to brand standards.

    Maintain and repair gym equipment

    • Complete and fax/email downtime reports to relevant contractors.
    • Ensure completion of preventative maintenance as per contractor stipulations
    • Maintain a history of equipment maintenance and preventative schedules
    • Be hands on, repair and maintain equipment according to brand standards

    Inspect club to establish daily maintenance tasks

    • Do visual inspection via walkabout.
    • Check job book, MOD checklists and fitness checklists.
    • Check pool and enter results on pool log.
    • Action tasks as per brand standards RAP sheet.
    • Follow up all maintenance related issues on the Hey Manager cards.
    • Schedule tasks from preventative maintenance schedule.
    • Liaise with CGM/Ops Manager on affects to operations in club.

    Ensure pool maintenance completed.

    • Ensure pool checked and pool key readings recorded according to operating standards.
    • Ensure inspection of weirs conducted.
    • Ensure pool dosed according to readings.
    • Ensure backwashing falls within pressure parameters.
    • Ensure pool internal and external maintained and repaired to brand standards.
    • Ensure temperatures displayed.
    • Liaise with Ops/CGM and RMM as required.
    • Ensure dosing systems do not run dry

    Manage health & safety requirements in the club

    • Manage your department to work within the health & safety requirements.
    • Familiarise yourself with the OSH Act.

    MANAGING ACTION PLANS/PROJECTS TO THE REQUIRED STANDARD 

    • Assist in ensuring that brand standards are maintained
    • Conduct regular brand standard checks.
    • Assist in developing RAP.
    • Assist GM/Ops to manage the RAP to conclusion.

    Manage projects to conclusion

    • Ensure compliance to job specs.
    • Ensure work areas left in condition found.
    • Manage contractor to adhere to health and safety standards.
    • Liaise with relevant parties.
    • Sign off contractors job card on completion if satisfactory and quality checked.
    • Follow up on snag lists.
    • Refer snags/issues to Regional Maintenance Manager.

    MANAGING MAINTENANCE PLANS & SUPPLIERS TO WITHIN BUDGET

    Ensure maintenance of Club is within budget.

    • Liaise with CGM on budget constraints/availability.
    • Ensure all repairs/costs/quotes to within budget.

    Control and maintain stock levels

    • Ensure there is sufficient stock available at all times.
    • Follow e-procurement system with the assistance from CGM/Ops using preferred suppliers and authorisation systems.
    • Check quality and delivery of orders.
    • Ensure stock control systems in place.

    MANAGING THE MAINTENANCE TEAM TO ACHIEVE DESIRED RESULTS

    Manage team to achieve scheduled tasks

    • Priorities and set timelines for team with tasks.
    • Adhere to quality control standards.
    • Follow up and check completed tasks.
    • Establish understanding of task and correct tool application.
    • Distribute tasks equitably in team including tasks to yourself.

    Manage staffing compliment

    • Ensure staff adequately trained to deliver on functional/operational needs.
    • Ensure communication on all company initiatives/launches.
    • Manage shift rosters/leave cycles.
    • Induct staff on operational needs
    • Have a succession plan.

    MISCELLANEOUS

    • Be available for call outs/ telephonic assistance.
    • Assist and comply with any lawful and reasonable requests from manager.

    Closing Date 31 May 2026

    go to method of application »

    Club Experience Manager

     

    Your Purpose...

    • To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable
    • To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day
    • The Club Experience Manager is a dynamic and customer experienced focused person who will be responsible for ensuring an exceptional experience at Virgin Active. The role involves leading customer experiences, executing strategies that will enhance members satisfaction, and leading a team dedicated to providing outstanding service.

    Your Duties and Responsibilities...

    Member Experience Management:

    • Monitor and enhance all aspects of the member experience, ensuring they meet established business standards.
    • Analysing member feedback and ensuring corrective action plans are put in place to enhance member experience
    • Address member feedback proactively to continuously improve service delivery, actively managing complaints and resolutions times in club.
    • Manage access and usage of the facilities in all areas

    Support and Interaction with Members:

    • Be the custodian of escalated member queries and complaints, and ensure that queries and complaints are dealt with effectively and timeously, keeping in mind Our Promise pillar of "own every interaction"
    • Facilitate effective communication channels for member inquiries and concerns.
    • Ensure collaboration across all functions within the club and regional support teams to ensure effective resolution of delivery of club experience expectations.

    Execution of Wellness Vision:

    • Implement the established wellness philosophy and ensure all member experiences reflect this vision.
    • Communicate the importance of wellness to both staff and members, promoting a culture of health and vitality.

    Enhancement of Physical Spaces:

    • Oversee the maintenance and presentation of physical spaces and facilities, ensuring they are welcoming and conducive to wellness activities.
    • Collaborate with facilities management to address any issues affecting member experience.

    Social Wellness Program Implementation:

    • Execute wellness programs, events, and initiatives that engage members and promote healthy lifestyles whilst ensuring this drives member retention.
    • Collaborate with facilities management to address any issues affecting member experience.

    Community Engagement:

    • Encourage social interaction among members to build a strong community within the club.
    • Identify opportunities for partnerships with local wellness organizations to enhance member offerings.

    Performance Monitoring:

    • Monitor Service delivery through setting performance standards.
    • Track member satisfaction and engagement metrics, using data to inform continuous improvement efforts.
    • Report regularly on the success of implemented initiatives to leadership.

    People Management:

    • Recruit, develop and foster a culture of community and service by ensuring everyone has exceptional service and hosting skills.
    • Onboarding and retention of people.
    • Create an engaging and inspiring environment by living our People Promise (Be Yourself, Go Together, Work Hard, & Dream Big) as a leader.

    Our Minimum Requirements...

    We can't live without...

    • Matric\grade 12 qualification
    • Qualification in sports management, health and wellness, business administration or related field advantageous
    • Minimum of 2-4 years in a management role with the health and fitness industry or customer focused environment
    • Proven experience in digital engagement platforms
    • Proven experience in managing member experiences, activations and events
    • Background in wellness programs, community engagement or similar initiatives
    • VASA Product Academy or Product Qualification
    • Proactive Solution orientation
    • Train the Trainer VASA

    We’d like you to have... 

    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation

    We'd love you to have...

    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

    go to method of application »

    Regional Head Of Sales - Western Cape & KZN

    • The purpose of this role is to drive strong regional commercial performance by effectively translating national sales strategy into consistent, disciplined execution.
    • This includes delivering on key metrics such as unit growth, revenue, conversion, yield, and net membership, while ensuring sales operations are well-managed through structured planning, coaching, and consistent people management practices.  
    • A key priority is to build a sustainable high-performing sales team through strong leadership of Area Sales Managers and Sales Managers. This involves improving retention, productivity, onboarding, and leadership capability, while fostering a culture of accountability, continuous improvement, and adaptability to strategic change, ensuring new initiatives and ways of working are successfully embedded.

    A day in the life of… (Your Duties & Responsibilities…)

    Commercial Delivery and Execution

    • Own the delivery of regional sales targets across units, revenue, conversion, yield and net membership growth.
    • Translate the national sales strategy into clear regional plans with measurable actions, owners and deadlines.
    • Monitor regional performance daily, weekly and monthly, identifying risks early and driving corrective action quickly.
    • Ensure Area Sales Managers and Sales Managers are focused on the right controllables to improve run-rate, conversion and output.
    • Drive regional forecast accuracy and maintain a clear view of delivery confidence, risks and mitigation actions at all times.
    • Lead execution of product, campaign and commercial initiatives within the region, ensuring alignment between sales, marketing, operations and product teams.

    People Leadership

    • Lead, coach and develop Area Sales Managers capability to drive consistent performance.
    • Lead, coach and develop people leadership capability where ASM’s can comfortably diagnose problems, drive actions and hold teams accountable.
    • Build Sales Manager capability indirectly through the Area Sales Manager layer.
    • Ensure regional review disciplines are concise, factual, visual and decision oriented.
    • Create strong management discipline that drive clarity, confidence, urgency and ownership at all levels.
    • Have an active and updated talent succession plan across ASM’s and SM’s within the region
    • Model the leadership behaviours expected in Virgin Active: Direction, Effective Communication, Integrity and accountability, Empathy and EQ, Motivation and Inspiration and decision making.

    Productivity, Workforce Stability and Effectiveness

    • Drive sales workforce retention within the region and actively manage attrition risk.
    • Improve tenure mix and reduce over-reliance on low-tenure sales employees.
    • Ensure new joiners are supported through strong onboarding, effective training and manager-led integration into the team.
    • Ensure the sales management team adhere to defined Virgin Active people practices.
    • Partner with trainers, recruitment and the People team to improve ramp-up time, coaching quality and quality of hire.
    • Review and recommend recruitment exceptions in line with the approved recruitment control process, ensuring every request is supported by performance, churn, vacancy and mitigation data.
    • Drive a productivity-led sales model by improving output per consultant and ensuring resources are optimised before headcount is requested.

    Regional Insight, Problem Solving and Opportunity Creation

    • Use market and club insight to identify opportunities and risks within the region.
    • Monitor competitor activity and recommend tactical changes where required.
    • Identify new and creative ways to improve commercial performance, member acquisition and local market relevance.
    • Ensure all marketing and trade activity requests are supported by cost, expected output and previous results where applicable.
    • Encourage sharing of successful regional practices so that high-value ideas can be replicated quickly across the broader sales structure.

    Governance, Systems and Operating Discipline

    • Ensure all systems, tools, scorecards and reporting mechanisms required to drive the sales strategy are operational and used consistently.
    • Maintain a strong cadence of club visits, Area Sales Manager reviews, performance follow-ups and intervention tracking.
    • Ensure performance management, misconduct management and behavioural issues are addressed quickly and appropriately.
    • Ensure operational discipline in lead management, pipeline visibility, conversion focus and customer experience at point of sale.
    • Maintain strong financial discipline in regional budgeting, planning and cost awareness.

    Travel

    • A fair amount of travel is required to be successful in the role.

    We can’t live without… (Minimum Requirements)

    • Formal Matric qualification.
    • Relevant tertiary qualification.
    • Minimum of 4-5 years’ proven multi-site leadership experience in a regional or area management role
    • 5+ years’ sales management experience (cluster or single site)
    • 7+ years’ technical sales experience within a similar environment.
    • Proven ability to lead remotely and drive execution through multiple management layers.
    • Proven commercial and analytical capability, including understanding of cost, margin, profit and business performance drivers.
    • Strong understanding of Virgin Active (or similar) sales processes, methodologies, systems and performance tracking.
    • Proven track record of leading, developing and improving sales teams and sales performance.
    • Proven coaching ability, including use of structured coaching models such as GROW.
    • Strong written and verbal communication skills.
    • Ability to travel is required for the role.
    • Demonstrated ability to improve retention, onboarding effectiveness and team productivity.
    • Demonstrated ability to use data and performance trends to make decisions and drive action.
    • Demonstrated ability to lead change and embed new ways of working in a region.

    We’d like you to have… (Attributes)

    • Strong communication, interpersonal and senior leadership skills across all levels.
    • Excellent presentation skills and the ability to influence credibly at senior stakeholder level.
    • Strong relationship-building capability with the ability to create alignment across functions.
    • Experience working with marketing, operations and product teams to unlock commercial opportunities.
    • Strong strategic thinking combined with hands-on operational execution.

    We’d love you to have… (additional skills)

    • The ability to build a high-performance regional culture through coaching, systems and accountability.
    • The ability to improve sales productivity across multiple sites and lead through others.
    • The ability to identify patterns in performance and translate those into practical action plans.
    • Experience leading transformation, stabilising underperforming teams and embedding new ways of working.
    • The ability to balance commercial delivery with people development and long-term capability building.

     Closing Date 31 May 2026

    go to method of application »

    Fitness Instructor

    Your Purpose...

    • To inspire people to live active lives
    • The role of the Fitness Instructor is to promote our world-class fitness products and to increase member retention through effective new member induction. This role will also be responsible to promote existing and new fitness initiatives as well as products and services to members.

    Your Duties and Responsibilities...

    • To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.
    • Building relationships with members to achieve member retention
    • Conducting fitness initiatives to increase member retention
    • Adhering to operational & administrative requirements
    • Ensure the health and safety of members at all times
    • Actively managing ongoing training and self-development to keep abreast of industry changes
    • Actively assist and promote the ancillary products and services available to members

    Our Minimum Requirements...

    We can't live without...

    • Matric qualification
    • Industry recognized fitness qualification essential
    • A minimum of 6 months experience within fitness
    • First Aid qualification with AED certification
    • Ability to work shifts which includes weekends and public holidays
    • Experience in member service (customer service)
    • Must be a people’s person and be able to assist and guide our members

    We’d like you to have…

    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation

    We'd love you to have...

    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

    go to method of application »

    Maintenance Technician

    Your Purpose...

    • Managing the preventative maintenance and state of repair to equipment and facilities
    • Managing action plans/projects to the required standard.
    • Managing maintenance plans & suppliers to within budget.
    • Managing the maintenance team to achieve desired results

    Your Duties and Responsibilities...

    MANAGING THE PREVENTATIVE MAINTENANCE AND STATE OF REPAIR TO EQUIPMENT AND FACILITIES

    Maintain and repair plant

    • Follow preventative schedule for HVAC
    • Communicate faults and action plans to CGM/Ops and Regional MM
    • Use maintenance log in system on intranet for faults
    • Adhere to downtime as stipulated on intranet
    • Be hands on and repair faults where possible

    Maintain and repair premises

    • Liaise with landlord/contractors on issues/repairs
    • Be hands on and repair and maintain where possible according to brand standards.

    Maintain and repair gym equipment

    • Complete and fax/email downtime reports to relevant contractors.
    • Ensure completion of preventative maintenance as per contractor stipulations
    • Maintain a history of equipment maintenance and preventative schedules
    • Be hands on, repair and maintain equipment according to brand standards

    Inspect club to establish daily maintenance tasks

    • Do visual inspection via walkabout.
    • Check job book, MOD checklists and fitness checklists.
    • Check pool and enter results on pool log.
    • Action tasks as per brand standards RAP sheet.
    • Follow up all maintenance related issues on the Hey Manager cards.
    • Schedule tasks from preventative maintenance schedule.
    • Liaise with CGM/Ops Manager on affects to operations in club.

    Ensure pool maintenance completed.

    • Ensure pool checked and pool key readings recorded according to operating standards.
    • Ensure inspection of weirs conducted.
    • Ensure pool dosed according to readings.
    • Ensure backwashing falls within pressure parameters.
    • Ensure pool internal and external maintained and repaired to brand standards.
    • Ensure temperatures displayed.
    • Liaise with Ops/CGM and RMM as required.
    • Ensure dosing systems do not run dry

    Manage health & safety requirements in the club

    • Manage your department to work within the health & safety requirements.
    • Familiarise yourself with the OSH Act.

    MANAGING ACTION PLANS/PROJECTS TO THE REQUIRED STANDARD 

    • Assist in ensuring that brand standards are maintained
    • Conduct regular brand standard checks.
    • Assist in developing RAP.
    • Assist GM/Ops to manage the RAP to conclusion.

    Manage projects to conclusion

    • Ensure compliance to job specs.
    • Ensure work areas left in condition found.
    • Manage contractor to adhere to health and safety standards.
    • Liaise with relevant parties.
    • Sign off contractors job card on completion if satisfactory and quality checked.
    • Follow up on snag lists.
    • Refer snags/issues to Regional Maintenance Manager.

    MANAGING MAINTENANCE PLANS & SUPPLIERS TO WITHIN BUDGET

    Ensure maintenance of Club is within budget.

    • Liaise with CGM on budget constraints/availability.
    • Ensure all repairs/costs/quotes to within budget.

    Control and maintain stock levels

    • Ensure there is sufficient stock available at all times.
    • Follow e-procurement system with the assistance from CGM/Ops using preferred suppliers and authorisation systems.
    • Check quality and delivery of orders.
    • Ensure stock control systems in place.

    MANAGING THE MAINTENANCE TEAM TO ACHIEVE DESIRED RESULTS

    Manage team to achieve scheduled tasks

    • Priorities and set timelines for team with tasks.
    • Adhere to quality control standards.
    • Follow up and check completed tasks.
    • Establish understanding of task and correct tool application.
    • Distribute tasks equitably in team including tasks to yourself.

    Manage staffing compliment

    • Ensure staff adequately trained to deliver on functional/operational needs.
    • Ensure communication on all company initiatives/launches.
    • Manage shift rosters/leave cycles.
    • Induct staff on operational needs
    • Have a succession plan.

    MISCELLANEOUS

    • Be available for call outs/ telephonic assistance.
    • Assist and comply with any lawful and reasonable requests from manager.

    Closing Date 31 May 2026

    go to method of application »

    Exercise Experience Manager

    Your Purpose...

    • The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals.
    • You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for more, all while embracing the bold, adventurous Virgin spirit we’re known for. Let’s make wellness more than just a gym—it’s a social lifestyle!

    Your Duties and Responsibilities...

    • Recruitment, Onboarding & Retention: You’re at the heart of curating a team of passionate fitness pros. You’ll scout, attract, and recruit the most talented Fitness and Group Exercise Instructors, both within and outside the club, ensuring they fit right into our vibrant community. Using the Online Hiring Assessment process, you’ll measure success and help build a powerhouse of instructors. Once onboard, you’ll guide them through an exciting, thorough induction, introducing everything from conduct guidelines to operational essentials like studio setup, sound systems, and salary processes.
    • Team Management & Development: Creating an unstoppable team is key. You’ll develop and nurture an all-star squad of Fitness and Group Exercise Instructors, aligning with club FTE and budget needs. As their leader, you’ll provide regular coaching, feedback, and opportunities for growth, making sure they stay inspired and driven. By championing CPD (Continuing Professional Development) training, you’ll ensure that our team is always ahead of the curve, mastering the latest in wellness & fitness innovation and standards.
    • Community Building & Instructor Support: Building dynamic, thriving fitness tribes is what it’s all about. You’ll foster a sense of belonging among our Group Exercise Instructors through strong communication—whether it’s in one-on-one chats, newsletters, or team meetings. You’ll also make sure they are continuously growing by managing their CPD points and scheduling development opportunities. With a laser focus on the STOP, LOOK & LISTEN strategy, you’ll ensure every class is prepped and every instructor is supported—from studio setups to assisting with member bookings.
    • Delivering Exceptional Group Exercise Experiences: You’ll lead by example, stepping into the studio and delivering unforgettable group exercise experiences that keep members coming back for more. Your role doesn’t stop at teaching—you’ll maintain the highest standards of cleanliness, organization, and studio functionality, ensuring that everything from sound systems to equipment is in tip-top shape. You’ll also oversee class timetables across digital platforms, ensuring they’re always spot on and ready to wow members while managing any last-minute no-show plans like a pro.
    • Group Exercise Focus: Your main focus is managing the group exercise timetable to deliver high-energy, engaging classes that leave a lasting impact. You’ll boost participation through events like FITFEST and DJ nights, creating memorable experiences for members. Using data from GEX reports and collaborating with your regional team, you'll identify opportunities to adjust class types, schedules, or instructor performance for maximum impact. Expanding and optimizing Group Exercise offerings is key—you’ll ensure the timetable aligns perfectly with what our members want, consistently delivering exceptional experiences.
    • Member Social Wellness: We’re all about creating welcoming environments for every member that walks through our doors. You’ll offer comprehensive inductions that set the stage for success, showcasing everything the club has to offer. Whether it’s group exercise, personal training, or event-driven experiences, you’ll actively promote all our offerings to support each member on their unique wellness journey. You’ll also manage our GEX Invitation system to ramp up class participation, increase mobile app engagement, and keep the buzz alive through epic events and demos.
    • Operational Excellence: You’ll ensure that every group exercise space is not only functional but inspiring. Cleanliness, top-tier equipment, and flawless sound systems are non-negotiable under your watch. You’ll also uphold all Health & Safety and Operational Standards to create a safe and empowering environment for both instructors and members. With a focus on seamless experiences, you’ll also craft optimal staffing schedules to make sure the club floor is always buzzing with energy and engagement.
    • Marketing & Community Building: You’ll be the energy behind every in-club marketing campaign, executing strategies that get people talking and members signing up. Leveraging the business tools and resources, you’ll promote everything from Group Exercise to Personal Training, ensuring both new and existing members are drawn in. By tapping into digital platforms and in-club marketing opportunities, you’ll keep our community engaged and excited about the fitness journey they’re on.
    • Data Analysis & Performance Tracking: Data-driven and performance-focused, you’ll monitor and analyse class attendance and engagement, identifying trends and opportunities to optimize our offerings. With your eye on the numbers, you’ll implement action plans to fill any gaps, ensuring our classes are always hitting the mark. Whether it’s boosting mobile app usage or maximizing class bookings, your drive and focus will ensure every Group Exercise offering meets or exceeds expectations.

    Our Minimum Requirements...

    We can't live without...

    • Matric qualification
    • A Recognized Fitness Qualification
    • A minimum of 5 years’ experience within the Fitness Industry
    • A minimum of 3 years’ experience in managing exercise experiences within in a health club or similar role
    • A minimum of 2-3 years of experience in managing people / teams
    • Exceptional people leadership skills
    • Experience in teaching a variety of Group Exercise classes
    • be passionate about wellness industry
    • Strong team player & collaborator
    • Exhibit the VA brand values

    We'd like you to have...

    • Experience within a health club or wellness club
    • Management experience
    • Great communication skills
    • Great relationship building skills
    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation

    We'd love you to have...

    • Organizational & coordinating skills
    • Excellent facilitation and presentation skills
    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

    go to method of application »

    Service Ambassador

    Your Purpose...

    • The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas.
    • This role is key in engaging our members across all offerings in club as well as online.
    • This role supports the retention of our members through daily interaction and engagement.

    Your Duties and Responsibilities...

    Conducting Front of House Duties

    • Control access into the facility
    • Communicate and provide information to staff, members and prospective members
    • Deliver on member needs and experiences from entry to exit
    • Adhere to operational standards, and administration policies and procedures

    Engaging with Members

    • Deliver excellent customer service (experiences) throughout the club to achieve NPS and member sentiment score targets
    • Drive digital engagement with members on our various platforms as our digital offering evolves
    • Expose members to online or digital exercise offerings that are personalised / tailored to meet individual member needs
    • Retain members
    • Build member relations
    • Resolve complaints for each member or incident
    • Engage members to our fitness initiatives (events) to increase member retention

    Delivering the Member Floor Experience

    • Promote safe exercise
    • Manage member adherence to club rules and standards
    • Manage member adherence to safety protocol
    • Maintain the cleanliness of the floor

    Participating in Ongoing Training & Self-Development

    Our Minimum Requirements...

    We cannot live without...

    • Grade 12 Senior Certificate or NQF Level 4 equivalent
    • Successful completion of Reception Academy
    • Good understanding and knowledge of digital platforms
    • Sound knowledge of Virgin Active exercise experiences
    • Comprehensive understanding of the customer journey and the desired customer experience
    • Sound knowledge of club rules, operating standards and safety protocol
    • Minimum of 12 months experience within a face to face customer facing role
    • Proven ability to resolve member questions and queries
    • Embody the business values
    • People centric
    • Passionate about exercise

    We’d like you to have…

    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation
    • Administer First Aid (valid First Aid Level 1 certificate)
    • Excellent relationship-building skills
    • Problem-solving skills
    • Good communication skills
    • Ability to resolve conflict

    We'd love you to have...

    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

    go to method of application »

    Biokineticist (Tenant)

    Job Description

    • We are seeking registered Biokineticists to operate independently within our in-club wellness suites. As a health tenant, you’ll build your own client base while benefiting from the flow of Virgin Active members and collaborative opportunities with PTs and instructors.

    Key Responsibilities:

    • Provide assessments, rehab, and performance programs.
    • Collaborate with club teams and trainers for member support.
    • Manage bookings, payments, and compliance.
    • Maintain a clean, professional treatment space.

    Minimum Requirements:

    • Registered Biokineticist (HPCSA/Health Professions Council).
    • Current indemnity insurance.
    • Strong interpersonal skills.
    • Professional business setup.

    Bonus if you have:

    • Sports team or special population experience.
    • Capacity to offer screenings or educational sessions.

    Closing Date 30 June 2026

    go to method of application »

    Personal Trainer (Tenant)

    Job Description

    • Virgin Active is seeking certified and passionate Personal Trainers who want to build a successful fitness business within our world-class facilities. As a PT, you will operate independently, servicing your own clients while leveraging the Virgin Active brand, environment, and business support.

    Key Responsibilities:

    • Deliver 1-on-1 or small group personal training sessions.
    • Attract and retain your own client base within the club.
    • Maintain a visible and professional presence on the training floor.
    • Conduct complimentary intro sessions with new members.
    • Manage your own business admin, bookings, and schedule.
    • Promote a safe, clean and motivating environment.

    Minimum Requirements:

    • Certified Personal Trainer (NQF Level 5 or higher).
    • Business acumen and self-management skills.
    • Friendly, professional demeanour.
    • Strong communication and motivational ability.

    Opportunity Includes:

    • Discounted rental structure in month 1 and 2 for first-time tenants.
    • Ongoing training support and access to our PT Business School.
    • Exclusive uniform / gear.
    • Access to national club network and premium facilities.

    Closing Date 30 June 2026

    go to method of application »

    Exercise Experience Manager- Pietermaritzburg

    Your Purpose...

    • The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals.
    • You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for more, all while embracing the bold, adventurous Virgin spirit we’re known for. Let’s make wellness more than just a gym—it’s a social lifestyle!

    Your Duties and Responsibilities...

    • Recruitment, Onboarding & Retention: You’re at the heart of curating a team of passionate fitness pros. You’ll scout, attract, and recruit the most talented Fitness and Group Exercise Instructors, both within and outside the club, ensuring they fit right into our vibrant community. Using the Online Hiring Assessment process, you’ll measure success and help build a powerhouse of instructors. Once onboard, you’ll guide them through an exciting, thorough induction, introducing everything from conduct guidelines to operational essentials like studio setup, sound systems, and salary processes.
    • Team Management & Development: Creating an unstoppable team is key. You’ll develop and nurture an all-star squad of Fitness and Group Exercise Instructors, aligning with club FTE and budget needs. As their leader, you’ll provide regular coaching, feedback, and opportunities for growth, making sure they stay inspired and driven. By championing CPD (Continuing Professional Development) training, you’ll ensure that our team is always ahead of the curve, mastering the latest in wellness & fitness innovation and standards.
    • Community Building & Instructor Support: Building dynamic, thriving fitness tribes is what it’s all about. You’ll foster a sense of belonging among our Group Exercise Instructors through strong communication—whether it’s in one-on-one chats, newsletters, or team meetings. You’ll also make sure they are continuously growing by managing their CPD points and scheduling development opportunities. With a laser focus on the STOP, LOOK & LISTEN strategy, you’ll ensure every class is prepped and every instructor is supported—from studio setups to assisting with member bookings.
    • Delivering Exceptional Group Exercise Experiences: You’ll lead by example, stepping into the studio and delivering unforgettable group exercise experiences that keep members coming back for more. Your role doesn’t stop at teaching—you’ll maintain the highest standards of cleanliness, organization, and studio functionality, ensuring that everything from sound systems to equipment is in tip-top shape. You’ll also oversee class timetables across digital platforms, ensuring they’re always spot on and ready to wow members while managing any last-minute no-show plans like a pro.
    • Group Exercise Focus: Your main focus is managing the group exercise timetable to deliver high-energy, engaging classes that leave a lasting impact. You’ll boost participation through events like FITFEST and DJ nights, creating memorable experiences for members. Using data from GEX reports and collaborating with your regional team, you'll identify opportunities to adjust class types, schedules, or instructor performance for maximum impact. Expanding and optimizing Group Exercise offerings is key—you’ll ensure the timetable aligns perfectly with what our members want, consistently delivering exceptional experiences.
    • Member Social Wellness: We’re all about creating welcoming environments for every member that walks through our doors. You’ll offer comprehensive inductions that set the stage for success, showcasing everything the club has to offer. Whether it’s group exercise, personal training, or event-driven experiences, you’ll actively promote all our offerings to support each member on their unique wellness journey. You’ll also manage our GEX Invitation system to ramp up class participation, increase mobile app engagement, and keep the buzz alive through epic events and demos.
    • Operational Excellence: You’ll ensure that every group exercise space is not only functional but inspiring. Cleanliness, top-tier equipment, and flawless sound systems are non-negotiable under your watch. You’ll also uphold all Health & Safety and Operational Standards to create a safe and empowering environment for both instructors and members. With a focus on seamless experiences, you’ll also craft optimal staffing schedules to make sure the club floor is always buzzing with energy and engagement.
    • Marketing & Community Building: You’ll be the energy behind every in-club marketing campaign, executing strategies that get people talking and members signing up. Leveraging the business tools and resources, you’ll promote everything from Group Exercise to Personal Training, ensuring both new and existing members are drawn in. By tapping into digital platforms and in-club marketing opportunities, you’ll keep our community engaged and excited about the fitness journey they’re on.
    • Data Analysis & Performance Tracking: Data-driven and performance-focused, you’ll monitor and analyse class attendance and engagement, identifying trends and opportunities to optimize our offerings. With your eye on the numbers, you’ll implement action plans to fill any gaps, ensuring our classes are always hitting the mark. Whether it’s boosting mobile app usage or maximizing class bookings, your drive and focus will ensure every Group Exercise offering meets or exceeds expectations.

    Our Minimum Requirements...
    We can't live without...

    • Matric qualification
    • A Recognized Fitness Qualification
    • A minimum of 5 years’ experience within the Fitness Industry
    • A minimum of 3 years’ experience in managing exercise experiences within in a health club or similar role
    • A minimum of 2-3 years of experience in managing people / teams
    • Exceptional people leadership skills
    • Experience in teaching a variety of Group Exercise classes
    • be passionate about wellness industry
    • Strong team player & collaborator
    • Exhibit the VA brand values

    We'd like you to have...

    • Experience within a health club or wellness club
    • Management experience
    • Great communication skills
    • Great relationship building skills
    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation

    We'd love you to have...

    • Organizational & coordinating skills
    • Excellent facilitation and presentation skills
    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

    go to method of application »

    Sales Consultant - Rustenburg

    Your Purpose...

    • The purpose of this role is to Inspire people to live active lives and to ensure that the individual and club sales goal is achieved monthly by promoting and marketing Virgin Active as the preferred choice in the fitness industry.

    Your Duties and Responsibilities...

    Sales Conversion & Performance

    • Turn conversations into memberships through confident, structured, and value-led selling techniques
    • Apply the full sales process (needs analysis → tour → price presentation → close) to maximise conversion
    • Recommend the best membership options based on each prospect’s goals and lifestyle
    • Consistently achieve and exceed monthly sales targets (units and revenue)
    • Maintain strong conversion ratios across leads, appointments, tours, and sales
    • Capture and track all leads accurately within the Leads Management System (LMS)
    • Create daily activity to ensure a consistent flow of opportunities

    Club Tours & Customer Experience

    • Book and conduct engaging, personalised, and high-quality club tours using our principles of unreasonable hospitality and Virgin Active selling tools and principles.
    • Deliver club tours that connect emotionally and practically to the prospect’s needs and goals
    • Showcase the full Virgin Active Wellness experience — training, recovery, community, and lifestyle
    • Create urgency and excitement by positioning the value of joining now

    Follow-Up & Relationship Management

    • Follow up promptly and consistently on all leads, enquiries, and prospects
    • Use multiple channels (calls, WhatsApp, email) to nurture prospects through the decision journey
    • Build trust and long-term relationships that drive both conversion and referrals

    Brand & Experience Delivery

    • Deliver a high-energy, engaging, and professional customer experience at every touchpoint
    • Represent the Virgin Active brand through Unreasonable Hospitality and attention to detail
    • Create a positive, welcoming environment that encourages prospects to imagine themselves as members

    Team Collaboration & Club Performance

    • Collaborate with Sales Managers, Experience teams, and Personal Trainers to maximise opportunities
    • Contribute to overall club performance and Net Member Movement
    • Share best practices, support teammates, and actively participate in training and coaching sessions

    WE CAN’T LIVE WITHOUT… (MINIMUM REQUIREMENTS)

    • Formal Matric qualification (essential)
    • 1-2 years of successful sales experience within a similar industry, e.g., retail, hospitality, or wellness.
    • Excellent organisational and analytical skills
    • Digital acumen, with practical experience in using the Microsoft suite.
    • Proven experience in delivering premium standards of service
    • Reliable transport to the club
    • Availability to work weekends and evening shifts
    • Be an active ambassador for holistic wellness
    • Be well-groomed
    • Strong written and verbal communication skills
    • Teamplayer
    • Confident in engaging with people and able to build rapport quickly

    WE’D LIKE YOU TO HAVE… (ATTRIBUTES)

    • Energetic and confident
    • Proactive, self-starter mindset
    • Strong drive to be successful and exceed expectations
    • Have a high level of integrity
    • Be open and willing to adapt with a learning mindset
    • Winning mentality with a competitive spirit
    • Takes initiative and does not wait for direction
    • Agile and adaptable in a fast-paced, high-performance environment
    • Highly focused on delivering impact

    WE’D LOVE YOU TO HAVE… (ADDITIONAL SKILLS)

    • Relevant tertiary qualification preferred (Sales and/or Marketing)
    • Experience in retail sales, hospitality, call centres, or other customer-facing roles
    • Strong negotiation and closing skills
    • High emotional intelligence (EQ)

    Closing Date 05 June 2026

    go to method of application »

    Sales Consultant - Groenkloof

    Your Purpose...

    • The purpose of this role is to Inspire people to live active lives and to ensure that the individual and club sales goal is achieved monthly by promoting and marketing Virgin Active as the preferred choice in the fitness industry.

    Your Duties and Responsibilities...

    Sales Conversion & Performance

    • Turn conversations into memberships through confident, structured, and value-led selling techniques
    • Apply the full sales process (needs analysis → tour → price presentation → close) to maximise conversion
    • Recommend the best membership options based on each prospect’s goals and lifestyle
    • Consistently achieve and exceed monthly sales targets (units and revenue)
    • Maintain strong conversion ratios across leads, appointments, tours, and sales
    • Capture and track all leads accurately within the Leads Management System (LMS)
    • Create daily activity to ensure a consistent flow of opportunities

    Club Tours & Customer Experience

    • Book and conduct engaging, personalised, and high-quality club tours using our principles of unreasonable hospitality and Virgin Active selling tools and principles.
    • Deliver club tours that connect emotionally and practically to the prospect’s needs and goals
    • Showcase the full Virgin Active Wellness experience — training, recovery, community, and lifestyle
    • Create urgency and excitement by positioning the value of joining now

    Follow-Up & Relationship Management

    • Follow up promptly and consistently on all leads, enquiries, and prospects
    • Use multiple channels (calls, WhatsApp, email) to nurture prospects through the decision journey
    • Build trust and long-term relationships that drive both conversion and referrals

    Brand & Experience Delivery

    • Deliver a high-energy, engaging, and professional customer experience at every touchpoint
    • Represent the Virgin Active brand through Unreasonable Hospitality and attention to detail
    • Create a positive, welcoming environment that encourages prospects to imagine themselves as members

    Team Collaboration & Club Performance

    • Collaborate with Sales Managers, Experience teams, and Personal Trainers to maximise opportunities
    • Contribute to overall club performance and Net Member Movement
    • Share best practices, support teammates, and actively participate in training and coaching sessions

    WE CAN’T LIVE WITHOUT… (MINIMUM REQUIREMENTS)

    • Formal Matric qualification (essential)
    • 1-2 years of successful sales experience within a similar industry, e.g., retail, hospitality, or wellness.
    • Excellent organisational and analytical skills
    • Digital acumen, with practical experience in using the Microsoft suite.
    • Proven experience in delivering premium standards of service
    • Reliable transport to the club
    • Availability to work weekends and evening shifts
    • Be an active ambassador for holistic wellness
    • Be well-groomed
    • Strong written and verbal communication skills
    • Teamplayer
    • Confident in engaging with people and able to build rapport quickly

    WE’D LIKE YOU TO HAVE… (ATTRIBUTES)

    • Energetic and confident
    • Proactive, self-starter mindset
    • Strong drive to be successful and exceed expectations
    • Have a high level of integrity
    • Be open and willing to adapt with a learning mindset
    • Winning mentality with a competitive spirit
    • Takes initiative and does not wait for direction
    • Agile and adaptable in a fast-paced, high-performance environment
    • Highly focused on delivering impact

    WE’D LOVE YOU TO HAVE… (ADDITIONAL SKILLS)

    • Relevant tertiary qualification preferred (Sales and/or Marketing)
    • Experience in retail sales, hospitality, call centres, or other customer-facing roles
    • Strong negotiation and closing skills
    • High emotional intelligence (EQ)

    Closing Date 05 June 2026

    go to method of application »

    Service Ambassador - Secondment

    Your Purpose...

    • The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas.
    • This role is key in engaging our members across all offerings in club as well as online.
    • This role supports the retention of our members through daily interaction and engagement.

    Your Duties and Responsibilities...

    Conducting Front of House Duties

    • Control access into the facility
    • Communicate and provide information to staff, members and prospective members
    • Deliver on member needs and experiences from entry to exit
    • Adhere to operational standards, and administration policies and procedures

    Engaging with Members

    • Deliver excellent customer service (experiences) throughout the club to achieve NPS and member sentiment score targets
    • Drive digital engagement with members on our various platforms as our digital offering evolves
    • Expose members to online or digital exercise offerings that are personalised / tailored to meet individual member needs
    • Retain members
    • Build member relations
    • Resolve complaints for each member or incident
    • Engage members to our fitness initiatives (events) to increase member retention

    Delivering the Member Floor Experience

    • Promote safe exercise
    • Manage member adherence to club rules and standards
    • Manage member adherence to safety protocol
    • Maintain the cleanliness of the floor

    Participating in Ongoing Training & Self-Development

    Our Minimum Requirements...

    We cannot live without...

    • Grade 12 Senior Certificate or NQF Level 4 equivalent
    • Successful completion of Reception Academy
    • Good understanding and knowledge of digital platforms
    • Sound knowledge of Virgin Active exercise experiences
    • Comprehensive understanding of the customer journey and the desired customer experience
    • Sound knowledge of club rules, operating standards and safety protocol
    • Minimum of 12 months experience within a face to face customer facing role
    • Proven ability to resolve member questions and queries
    • Embody the business values
    • People centric
    • Passionate about exercise

    We’d like you to have…

    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation
    • Administer First Aid (valid First Aid Level 1 certificate)
    • Excellent relationship-building skills
    • Problem-solving skills
    • Good communication skills
    • Ability to resolve conflict

    We'd love you to have...

    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)

     Closing Date 02 June 2026

    go to method of application »

    Facility Manager

    Your Purpose....

    • To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
    • To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
    • As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

    Your Duties and Responsibilities...

    Complete preventative maintenance activities on the following equipment (but not limited to):

    • Out of Warranty Fitness Equipment
    • Swimming Pool/Spa Systems
    • Heating Ventilation Air Conditioning Systems (HVAC)
    • Hot and Cold-Water Systems
    • All building preventative maintenance tasks
    • Sauna
    • Steam Rooms
    • Complete any re-active maintenance that is logged in the maintenance & Health and Safety Job book.
    • Respond to all emergency repairs. 
    • Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities. 
    • Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order. 
    • Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager. 
    • Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures. 
    • Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club. 
    • Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
    • Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
    • Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
    • Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
    • Conduct Health and Safety Audits as directed by the business.
    • Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
    • Manage all utility consumption within the club.
    • Investigate and resolve high water and electricity consumption.
    • Address all state of repair Brand Standards concerns in a timely manner

    Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.

    • Maintenance Premises
    • Maintenance Physical Plant
    • Maintenance Pools
    • Maintenance Water Hygiene
    • Maintenance Grounds
    • Maintenance Consumables
    • Maintenance Health and Safety
    • Society Expenses
    • As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment. 
    • Fulfil the duties of an HOD within club, which includes being an MOD within the club 
    • Seek collaboration opportunities with fellow technical skilled colleagues within the region

    Our Minimum Requirements...

    We can't live without...

    • Matric (NSC) qualification
    • Advanced relevant Technical qualification
    • Passion for maintenance and brand standards within clubs
    • A minimum of 2-3 years proven maintenance experience
    • Hands on experience of plumbing, electrical, HVAC, plant equipment
    • Understands the importance of H&S
    • Proven Experience in working independently.
    • Working with Microsoft office suites, e.g. emails, word and excel
    • Have a good understanding of utilities consumption
    • Proven experience in managing maintenance costs
    • Proven people management skills
    • Proven experience in managing Health and Safety checks and processes

    We'd like you to have...

    • Adaptability (must be able to adapt to a fast paced, changing environment)
    • Be curious (must be willing to succeed, seek opportunities to learn and grow)
    • Have a winning mentality (must be willing to go over and above to achieve success)
    • Must be motivated to achieve success.
    • A commitment to making a difference in people’s lives.
    • A Growth mindset
    • The ability to work independently.
    • Trustworthiness (must always act in doing the right thing)
    • A drive to create moments of magic for our members.
    • The ability to make decisions and take ownership and responsibility for the decision.
    • Action orientation

    Knowledge of the following equipment in installation, maintenance and operation of:

    • Chillers
    • Evaporative and cooling towers
    • Electronic controls
    • General air-conditioning systems
    • Building management systems
    • General electrical (Medium voltage)
    • Water treatment
    • Hot water vessels
    • Steam generators
    • Saunas
    • Pumps
    • Valves
    • Heat exchanges
    • Sand filtration systems
    • Plumbing
    • Carpentry and Glazing
    • Health and Safety knowledge

    We'd love you to have...

    • Wellness knowledge, beyond the health club
    • The ability to make quick and bold decisions.
    • The ability to be agile.
    • The ability to be collaborative.
    • High Interpersonal skills (EQ)
    • Exhibit strong verbal and written communication skills.
    • Proven Interpersonal and management skills.
    • Good financial/admin knowledge.
    • Ability to plan effectively.
    • Problem solving ability
    • Multi-site experience

    go to method of application »

    Fitness Instructor

    About the Role

    • We are seeking a dedicated Fitness Instructor to lead engaging fitness classes and personal training sessions, aimed at promoting health and wellness within our community. This role primarily focuses on delivering high-quality instruction in a variety of fitness disciplines while fostering a motivating and supportive environment for clients of all fitness levels.

    Key Responsibilities

    • Design and implement dynamic fitness programs tailored to individual needs and group classes.
    • Lead group fitness classes and personal training sessions, ensuring proper technique and safety standards.
    • Conduct fitness assessments to evaluate individual clients’ progress and set achievable fitness goals.
    • Provide motivation and support to clients, encouraging them to achieve their health and fitness objectives.
    • Stay updated on industry trends and new training techniques to continuously enhance the quality of instruction.
    • Maintain a clean and safe training environment, ensuring all equipment is in good working order.
    • Collaborate with other health and fitness professionals to promote integrated wellness programs within the facility.
    • Engage with clients to build rapport and foster long-term relationships, providing an exceptional client experience.

    Requirements

    • Proven experience as a fitness instructor or personal trainer with demonstrable expertise in fitness programming.
    • Relevant fitness certification from a recognized institution (e.g., REPSSA, ACE, NASM, or similar).
    • Strong understanding of anatomy, physiology, and exercise techniques.
    • Excellent communication and interpersonal skills, enabling effective engagement with clients of diverse backgrounds.
    • Ability to motivate and inspire clients, showcasing a passion for health and fitness.
    • Basic knowledge of nutrition and lifestyle coaching as it relates to fitness goals.
    • Availability to work flexible hours, including evenings and weekends, as needed.

    Preferred Qualifications

    • Additional certifications in specialized fitness areas (e.g., yoga, pilates, spin, or group fitness).
    • Experience in conducting workshops or seminars on fitness and wellness topics.
    • Background in health promotion, sports science, or a related field.
    • Familiarity with various fitness tracking technologies and software.

    go to method of application »

    Physiotherapist (Tenant)

    Job Description

    • We are recruiting registered Physiotherapists to run their private practice from our premium in-club wellness suites. This is a rental-based opportunity to operate independently, leveraging the Virgin Active member base and multidisciplinary collaboration with Personal Trainers, Biokineticists, and Chiropractors.

    Key Responsibilities:

    • Provide physiotherapy consultations, rehabilitation, and performance optimization services.
    • Manage your own bookings, records, payments, and administrative processes.
    • Maintain a consistent clinical presence in the club across peak member times.
    • Collaborate with PTs and club teams to support member health journeys.
    • Comply with all Virgin Active and HPCSA standards and codes of conduct.

    Minimum Requirements:

    • Registered Physiotherapist with the Health Professions Council of South Africa (HPCSA – must be current and maintained).
    • Valid Professional Indemnity Insurance and Public Liability cover.
    • Current Level 1 First Aid with CPR and AED training.
    • Sound understanding of musculoskeletal therapy, sports rehab, and wellness practices.

    Bonus if you have:

    • Experience with sports teams, orthopedic recovery, or chronic pain management.
    • Additional modalities such as dry needling, taping, or functional movement screening.

    Opportunity Includes:

    • Discounted soft-landing rental structure (Month 1 and 2).
    • Club membership, consulting space, and access to Virgin Active facilities.
    • Brand association, client flow support, and participation in in-club wellness events.
    • National network access and inclusion in Virgin Active’s wellness communications.

    Closing Date 30 June 2026

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