Trending Jobs at Absa Group Limited (Absa)

Job Summary

• Assisting the Transactional Banking Compliance  team to formulate, update and implement policies and control procedures that will ensure adequate risk management to enable the Cash Management business; compilation of training material and facilitating training of relevant staff; adequately monitoring instances of non-compliance with the company’s policies and procedures and generally establishing a compliance culture and creating an awareness of compliance through interaction with business as well as assisting in managing regulatory relationships.

Job Description

• Providing proactive and responsive advisory support on compliance related matters facing the Pan Africa  Cash Management business
• Proactive and forward looking identification and management of regulatory risks facing the Cash Management business
• Timely response to ongoing regulatory queries raised by stakeholders
• Assisting in the drafting and implementing compliance policies and guidance relevant to the transactional banking business
• Reviewing capabilities and compliance for bespoke individual transactions
• Reviewing capabilities and compliance for new product launches and new business initiatives
• Developing and providing compliance training and awareness to employees.
• Assisting with reporting to Head of Compliance, Board, relevant committees, Executive Management, and key stakeholders to manage combined assurance as required.
• Any additional salient second line of defense obligations.
• This role forms part of broader Transactional Banking Compliance team and Corporate Investment Banking Compliance function.
• Facilitating Compliance training (Compliance Induction Training for New Joiners, periodic training for the Business) on a regular basis to ensure that they have adequate technical knowledge to understand the Compliance risk management framework that applies to the bank, as well as the Compliance risks to which the bank is exposed.
• Assist and drive Compliance innovation streams and internal projects.
• Any additional salient second line of defense obligations.
• Compliance as the second line of defense provides Businesses and Functions with guidance, insight and independent challenge in relation to Compliance and Reputational Risk management.

Knowledge & Skills

• Knowledge of and ability to interpret banking regulations
• Knowledge of transactional banking products, operations activities, processes and controls
• Ability to analyse information, interpret and give relevant guidance on applicable regulations, and make appropriate decisions.

Competencies and qualities

• Personal and interpersonal competence
• Effective relationship building with stakeholders
• Commercial effectiveness
• Risk and control understanding
• Takes accountability for work
• Proactive in driving solutions
• Deciding and initiating action.
• Learning and researching.
• Adapting and responding to change.
• Persuading and influencing.

Education and Experience Required

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce, Law and/or Management Studies (Required)
• Compliance advisory experience dealing with First Line functions (Preferred)
• Experience within Payments and Cash Management
• FAIS experience (Preferred) 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required

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Job Summary

• The Automated Solutions Team with Integrated Channels a division of Everyday Banking is looking for a Specialist C#.Net Developer with more than 5 years’ experience as a full stack developer within the financial and banking sector.

Job Description

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

• Bachelor's Degree: Information Technology

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Job Summary

• The Automated Solutions Team with Integrated Channels a division of Everyday Banking is looking for a Senior C#.Net Developer with more than 7 years’ experience as a full stack developer within the financial and banking sector.

Job Description

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
• Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
• Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
• Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
• Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with guilds and other technical SME’s to improve and evolve technical products and services
• Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
• Apply version control and related concepts and techniques
• Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
• Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
• Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

People

• Coach & mentor other engineers
• Conduct peer reviews, testing, problem solving within and across the broader team
• Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
• Participate as a subject matter expert in the development & development planning of the broader product engineering team
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post deployment)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients

Job Description

• Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions | Data and Systems Management: To produce and analyse relevant management information and insights management | Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to | Customer Management: Investigate and resolve all escalated customer complaints

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop the functional operating models and frameworks in a broadly defined Business functional strategy; positioning and enabling horizontal alignment, implementation and adoption.

Job Description

Role Purpose.

• To provide leadership to the Regional Sales & Channel teams to deliver on the AHL growth objectives. To position AHL as the market leader with key business partners within the regional context. Apply good corporate governance and ethical business practices. Accountable for facilitating the integration of Home Loans within the Regional RBB context to achieve the desired profitable market share growth. Acts as the most senior face of Absa Home Loans in the Region.

Accountability: Region Strategy, Business Plan and Execution

• Use the overall HL strategy as a base to develop a regional home loans strategy and business plan
• Accountable for the execution of the Home Loans strategy in the Region
• Collaborate with RBB at regional level to ensure alignment to achieve the desired market share growth
• Ensure key measurements are put in place to monitor the execution of the regional plan and ensure
• alignment to PDs at all levels of work.

Accountability: Drive Business Performance & Exceptional Customer Service

• Drive profitable business growth in the Region in line with the HL growth aspirations
• Lead regional sales target setting and contracting across all channels and segments in line with market
• potential
• Active sales management to optimize performance, risk and cost
• Direct the execution of the regional plan by mobilization of regional teams by ensuring adequate level of capacity and capability
• Build and maintain mutually beneficial relationships with key property market stakeholders i.e. Mortgage Originators, Estate Agency Groups, Developers and other key lead generators (e.g. Attorneys).
• Actively monitor regional performance against the market growth and scorecard, identify root causes of non-performance and develop and implement remedial plans with relevant stakeholders across the value chain.
• Understand patterns and trends in the regional property market and competitor landscape to identify opportunities and risks. Influence the internal value chain in terms of credit, pricing, operations,
• customer and channel value propositions and operations
• Establish regional forums to drive sales performance with key internal and external stakeholders
• Influence and manage the business pipeline to accelerate the booking of quality assets. This implies influencing across the value chain and engaging with operations, valuations, attorney management and other relevant parties.
• Identify proactive retention initiatives to curb the outflow of assets from the regional Balance Sheet.
• Accountable for driving and monitoring home loans customer experience standards at regional level, remediating service failures and identifying root causes of service breakdown.
• Collaborate across the value chain to develop corrective actions to proactively remediate customer
• service issues to uphold a high-level of customer experience.
• Establish a customer service excellence culture across all levels of work within the region.

Accountability: Stakeholder Positioning & Stakeholder Management

• Develop the regional stakeholder positioning strategy and plan to position AHL as a market leader by becoming the “face of Absa Home Loans‟ in the region.
• Embody, represent and build the Absa Home Loans brand equity within the regional context.
• Create a network of alliances and business partners to drive profitable business growth
• Secure effective platforms to showcase the AHL value proposition and support the broader team with thought leadership through business partner networking.
• Influence and collaborate with the RBB Regional Leadership team to leverage growth opportunities for AHL. Represent AHL at the Regional Leadership Forums by ensuring that the growth objectives are well understood, aggressively driven and supported
• Effective execution of the Regional Source Strategy by engaging the identified business partners,
• negotiating & contracting terms of business and managing the extraction of value.
• Conduct regular engagement sessions with key market and industry stakeholders to ensure that regional AHL team remains informed on key market developments and the impact thereof on the business.
• Drive the “Back to the Floor” philosophy by ensuring consistent and frequent visibility on the ‘floor’ of all business partners
• Gather insights on potential interventions required to improve AHL positioning, target achievement and business efficiencies.

Accountability: People and Culture

• Lead and drive the colleague agenda for AHL in the Region
• Build and sustain a culture that aligns to RBB’s aspirational colleagues experience to deliver the target customer experience and financial performance
• Accountable for cascading the AHL strategy to regional colleagues and providing line of sight to tactical initiatives
• Accountable for strategic workforce planning, balancing short and long-terms strategic sourcing
• requirements to ensure that AHL is appropriately resourced to meet demand, compliance and customer and partner experience requirements.
• Embed a sustainable Performance Management & Development culture
• Establish and maintain a succession plan for key roles within the Region

Education and experience required

• B-degree in Commerce or an NQF level 7 equivalent
• 10 years of relevant banking experience of which 5 years should be in a regional / sales management role
• Highly numerate and literate (Knowledge and skills: (Maximum of 6)
• Knowledge of / in dealing with Retail Banking (advanced)
• Proven track record in sales management – preferable credit risk management products (expert)
• Stakeholder Management Skills (advanced)

Leadership Competencies: (Maximum of 8 competencies)

• Problem Solving
• The ability to analyze and quickly grasp the implications of a situations relating the data from multiple sources, critically evaluating an integrating information / facts, and diagnosing a problem.
• Business Acumen
• The ability to understand financial, market and economic concepts / drivers to identify, create and/or exploit opportunities.
• Collaboration and Influencing
• The ability to build an extensive collaborative network amongst different stakeholders within Absa and external to the organization (at the most senior levels within the region) that supports the achievement of business goals.
• Results Orientation
• The ability to ambitious, informed goals, maintain a bias for action, drive delivery and take accountability for the outcome.
• Customer Focus
• Extensive understanding of best practices for a customer-focused culture and the management of customer experiences.
• Innovation Leadership
• Demonstrates ingenuity and curiosity to do things better and fosters an environment of innovative thinking and action.
• Dynamic Planning
• The ability to continuously evaluate the localized market and redirect the business to remain competitive an relevant.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To prepare financial information for all stakeholders of the business for informed decision making and to support the business. A Finance Commercial Business Partner plays a crucial role in providing financial insights, analysis, and strategic support to drive business performance. Their primary responsibility is to act as a strategic advisor to operational and commercial teams while ensuring financial goals align with broader organizational objectives. Some of the key responsibilities would include the following:

Job Description

Strategic Business Partnering

• Collaborate with senior management and department heads to develop financial strategies and support decision-making.
• Provide commercial insights and recommendations to optimize revenue, control costs, and enhance profitability.
• Act as a bridge between finance and operational teams, ensuring alignment of financial goals with business objectives.

Financial Analysis and Reporting

• Lead the preparation and delivery of financial forecasts, budgets, and long-term strategic plans.
• Analyze financial and operational performance, identifying trends, risks, and opportunities.
• Prepare monthly and quarterly financial reports with clear commentary on variances and performance metrics.
• Analyse MI and customer insights to the business on a monthly basis.
• Analyse key KVD's and provide insights to the business to drive business performance.
• Prepare monthly commercial packs and analyse variances and provide insights to the business.

Decision Support

• Evaluate business cases, capital investment projects, and pricing strategies.
• Perform cost-benefit analysis and recommend actions to improve financial performance and cist efficiencies in the business.
• Provide scenario modeling and sensitivity analysis to support key business decisions.
• Review the commercial impairments and understand the key drivers and analyse the movements on a monthly basis.
• Review RWA's on a monthly basis and large movements of key clients and provide insights to the business

Commercial Strategy

• Support the development and execution of commercial strategies, such as product launches, market expansion, and sales initiatives in the various regions.
• Work with the MI teams to start building the customer profitability insights to drive the correct pricing decisions and strategies.

Risk Management and Compliance

• Identify and mitigate financial risks within the business.
• Ensure compliance with financial regulations, internal controls, and company policies.

Stakeholder Communication

• Present financial insights to the regions and commercial Exco.
• Build strong relationships with internal and external business stakeholders, fostering trust and collaboration.
• This role requires strong analytical skills, commercial acumen, and the ability to influence stakeholders across various levels of the organization

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• Wealth Credit Origination is within the Alternative Lending and Debt Structuring Team and ultimately reports to Relationship Banking. The team is responsible for the origination and structuring of lending solutions that suit our client base in the Wealth and Family Office market segment.

Job Description

• Based in Cape Town, the Credit Structurer role is of strategic importance and plays a critical role in the organisation. The role works closely with Wealth Bankers, Absa Product Houses, Credit Sanctioning and Support teams
• The team is actively involved in the origination and distribution of transactions, providing structuring guidance and feedback on pricing, risk and lending solutions to both the bank’s clients and internal product partners to manage the flow of transactions and lending for the region.
• The role within Wealth Credit Origination will extend to senior secured debt, asset funding, commercial and residential property development and investment funding, liquidity, and term funding.
• The Wealth Credit Origination team has the additional responsibility of overall portfolio risk management, proactive identification of stressed debt and mitigation and restructuring where applicable.
• This role is suited to an individual with a relevant commerce degree combined with a relevant postgraduate degree/qualification, coupled with a minimum of 5 years of relevant lending, and good general banking experience in the Ultra High Networth and Family Office client segment.
• It will require a high degree of professionalism along with strong business acumen, an in-depth understanding of financial analysis, and good presentation and communication skills, both verbal and written. Coupled with a self-starter attitude, a positive team player and an established network of business and professional connections.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Seasoned Commercial Property Financier to provide strategic direction, lead the implementation of business strategy and build the CPF franchise across the corporate segments. Will be required to leverage internal capabilities to deliver the product to clients and broaden touch points / engagement levels with clients whilst developing the portfolio though increasing wallet share and widening the ancillary offering to existing and new customers. Suited to an individual with a commercial degree or equivalent and 7 to10 years senior banking experience in Commercial Property Finance. Strong business development, client relationship management and technical financial skills essential.

Job Description

• Develop and implement a strategy to enhance and broaden the regional CPF value proposition, service, delivery, and client engagement in line with the overall strategy.
• Drive and monitor regional market share, customer retention, customer growth, customer satisfaction and customer profitability.
• Communicate the regional strategy to the regional banking leadership team and ensure deep       understanding across the whole business.
• Develop strong and collaborative relationships with the regional Coverage Heads and other peers to devise the best solutions (within the risk appetite) for clients.
• Accountable for delivering a high-quality customer experience with leadership responsibility for a team.
• Proactively anticipate, respond to, and seek to exceed the expectations of customers.
• Take a lead role in evaluating and executing property finance transactions.
• Manage and develop strong internal and external customers/stakeholder relationships.
• Achieve annual financial targets as agreed with the Head: CPF SA Coverage by working closely with the local coverage teams.
• Build excellent and pro‐active relationships with the Credit team by seeking their full input into the solutioning process.
• Ensure an excellent service is being delivered to customers, consistently meeting their ongoing needs, while operating to required levels of cost. Proactive management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant.
• Act as sector expert for real estate debt finance in the market and develop an appropriate network to maximise all potential opportunities, and develop appropriate market knowledge of pricing, structure and covenants.
• Interact in a confident and knowledgeable manner in front of clients and have the ability to draw on expert presentation skills in order to present the Bank in the best light when pitching for new business.
• Take responsibility for marketing, media liaison and client relationship initiatives within the region.
• Maintain a sound knowledge base of the commercial and residential property market in the region.
• Working with Marketing to raise profile in the external market

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide strategic, operational, and people leadership in the management and administration of trusts across all national branches, ensuring compliance with fiduciary obligations, delivering superior client service, ensuring sound financial and risk oversight, and driving operational efficiency and service innovation.

Job Description

Key Responsibilities and Accountabilities

Strategic and Operational Leadership

• Develop and execute the national Trust Administration strategy.
• Ensure alignment with the overall Trust Services and Beneficiary Fund business strategy. Keep abreast of knowledge and skills relevant to the fiduciary industry and support all branches with adoption and alignment.
• Ensure a streamlined and standardized approach to the way of working or processes across all Trust Services branches.
• Be the key point of contact for all support functions and coordinate all related activities or projects in liaison with 1LoD and 2LoD on behalf of Trust Services.
• Plan, execute and monitor progress on each support team’s annual strategies working closely with Trust Services MANCO.
• To be responsible for the Reputation Forum Meetings on behalf of Absa Trust (Wills, Estates, Trust and Beneficiary Fund), which includes planning, reporting and setting up of meetings. Furthermore, managing all risk issues and managing PI claims.
• Play an active and leading role in all trust systems development or enhancements projects in liaison with IT and other related clusters such as Change Management team and Value Optimization Forums or Committees.
• Manage all Associated Parties and Introducers contracts and performance evaluations in Trust Services.
• Manage and exercise oversight into outsourced services in line with the Trust Services strategy and report to MANCO monthly.

Trust Administration Management 

• Oversee the end-to-end administration of trusts in accordance with legal, regulatory, and fiduciary requirements.
• Ensure consistent application of best practices and procedures across all branches.
• Evaluate New To Bank (NTB) and Stock trusts for correctness, feasibility and potential risks (compliance, legal, reputational etc.).
• Ensure that all files have been correctly captured on the trust system by the trust officers and that all assets have been accounted for by doing frequent reviews and testing.
• Review each product frequently and identify nonviable trusts and exit relationships in collaboration with Regional Managers.
• Ensure that Annual Reviews are implemented across branches by performing monthly reviews or tests per trust officers, working closely with the trust administration management team.
• Actively participate in the annual reviews of trust fixed properties to ensure that transfer costs provisions are made, renovations, maintenance and general construction to mitigate the financial risk due to operational losses.
• Support the business in driving yearend financial statements finalization and distribution annually.
• Support the branch management teams by assessing trust officer performance using the monthly Measures of Success.
• Assess and evaluate timely the adherence to processes and policies by branches in their execution of duties.
• Assess and evaluate randomly that month end reports are done by all branches (Trust Officers).

Client Service and Relationship Management 

• Lead a client-focused service culture across the business (inter-branch).
• Support the team in ensuring that all complaints and queries are answered within stipulated timelines.  
• Support the business in liaison with the Dispute and Resolution team to manage and reduce complaints.
• Support the business with a streamlined process to record all compliments and complaints and ensure that compliments are also reported monthly.
• Spot check of daily incoming and outgoing emails and telephone communications with the clients to assess the level and standard of service delivery.
• Drive initiatives to assess and evaluate each trust officer’s level of client service monthly by implementing surveys or related interventions to improve customer satisfaction levels.  

Compliance, Risk, and Regulatory Oversight 

• Ensure compliance with all statutory and regulatory frameworks governing trust administration.
• Identify and mitigate operational, compliance and legal risks.
• Evaluate and assess the submission of the IT12TR annual returns and other submissions such as Provisional tax, IT3(b), IT3(t), etc. in liaison with Associated Parties and Group Tax to ensure compliance with the tax regulator (SARS).
• Track and evaluate the finalization of financial statements (system generated with IT and outsourced statements with Associated Parties).
• Track all tax related projects. Manage and evaluate the performance of Associated Parties who are handling outsourced services such as tax submissions and financial statements.
• Keep abreast with the regulatory changes in the industry and ensure compliance (Master of the High Court, South African Revenue Authority, Prudential Authority, Financial Sector Conduct Authority, Fiduciary Institute of Southern Africa, Financial Intelligence Centre etc.).
• Ensure that Trust Services comply with the Trust Property Control Act as amended from time to time.
• Work closely with 1LoD and 2LoD of all support functions to ensure that business is strategically positioned to proactively meet all the regulatory requirements and Group Standards.
• Implement initiatives to mitigate all risks and related operational losses.
• Drive and coordinate all reviews, audits, regulatory site visits and other related projects such as annual audits, FAIS Section 19(3) annual review, Pension Fund Section 13(b) etc.
• Ensure adherence to business processes and control practices for the team members
• Ensure that the processes that impact business are mapped and understood by all team members.
• Own and agree corrective action items with the Internal Audit and Management Assurance for items related to Trust Services. Ensure that a zero-tolerance approach to audit findings is understood by the team and arrange issue assurance for closed audit findings.
• Complete required compliance attestation and ensure that the team also completes the required attestations.
• Ensure that the team members understand all compliance requirements and escalate to the General Manager to request the area Compliance Officer to conduct briefing sessions if gaps are identified.
• Evaluate and assess compliance with mandatory training for employees.

Financial Management and Reconciliations

• Oversee trust account reconciliations, financial reporting, and trust distributions.
• Develop a streamlined or automated process for daily bank reconciliations.
• Ensure accurate, timely, and compliant financial reporting.
• Perform random deep dives to reconcile fees per product between the trust system and SAP.
• Design and develop streamlined investment and payment processes and manage all stakeholders’ relationships.

Reporting and Management Information

• Compile and present operational, financial, and risk reports to the General Manager or Trust Services MANCO.
• Provide insights and recommendations on operational performance and compliance status of the business.

Project Management and Operational Improvement

• Lead-trust related projects, including system and process enhancements.
• Drive continuous operational efficiency and service delivery improvements. Work with trust managers and

People Leadership and Development

• Lead, coach, and develop a high-performing trust administration team.
• Manage performance, career development, and succession planning.
• Create a suitable and a conducive atmosphere in terms of leadership skills by coaching and mentoring the Trust Officers thus ensuring that they meet the required organizational expectations.
• Approve leave requests for direct subordinates and ensure that leave planning is effective.
• Ensure that all poor performance is addressed through the ABSA Back on Track programme and that continued poor performance is adequately dealt with.
• Motivate employees in the department and ensure that their efforts are recognized.
• Participate in the overall Trust Services recognition program.
• Identify training needs within the department and ensure that all the staff are trained on the training needs identified.

Stakeholder Management 

• Build and maintain strong relationships with internal and external stakeholders, including regulators, clients, trustees, and service providers.

Qualifications and Experience

Minimum Qualifications

• National Certificate or Diploma in Risk Management, Commerce, Law, or relevant financial discipline.
• Bachelor's Degree in Law, Commerce, Risk Management, or a relevant financial discipline.

Experience 

• Minimum of 2 years’ experience in the fiduciary services, with at least two years' experience in oversight of multiple teams.
• Strong experience in managing multi-branch or business units’ fiduciary operations.
• Extensive knowledge of fiduciary legislation, financial management, and regulatory frameworks.
• Strategic and operational leadership

Key Competencies

• Client service orientation
• Risk and compliance management
• People leadership and team development
• Decision making and problem solving
• Project management
• Communication and stakeholder management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Are you a strategic leader with a passion for governance, risk management, and internal controls? We are seeking a dynamic Head of Governance, Risk & Controls for our Client and Product Onboarding (CIB) team. This role is pivotal in designing, implementing, and overseeing our governance framework, risk management strategies, and internal controls related to customer and product onboarding processes.

Job Description

Key Responsibilities:

• Risk & Control Framework: Implement and manage risk management frameworks (AML, ABC, Sanctions, Fraud, Privacy, etc.) and embed controls within onboarding functions.
• Risk Management: Support teams in identifying, assessing, and managing risks, and monitor the risk profile of onboarded customers.
• Governance Framework Enhancement: Enhance and maintain a robust governance framework, conduct gap analysis, and develop standardized processes.
• Assurance & Compliance: Ensure quality assurance activities and compliance with tax regulations (FATCA CRS, etc.).
• Stakeholder Collaboration: Build relationships with key stakeholders and integrate governance practices into strategic planning.
• Reporting & Performance Monitoring: Prepare and report on risk metrics and governance reports for management review.
• Control Environment: Maintain an effective control environment and ensure compliance with regulatory requirements.
• Regulatory Compliance: Ensure onboarding processes meet global and local regulatory standards.
• Leadership and Culture: Foster a proactive and collaborative approach to onboarding oversight and champion a culture of integrity and accountability.
• People Management & Development: Lead and develop the team, ensuring professional growth and a positive team environment.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, Law, or a related field.
• Experience: 3-5 years in audit, risk management, control, or governance within banking or financial services. Experience in Financial Crime, Customer and Product Onboarding is advantageous.
• Skills: Strong understanding of risk frameworks, compliance regulations, and governance structures. Excellent communication and leadership skills.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

Job Description

Platform Design, Deployment & Optimisation

• Leads development test and platform management, translating customer, business and technical requirements into components of a service
• Identify critical design areas, parameters and opportunity areas early in the development process and those that need improvement downstream
• Stay ahead of the curve on leading practice platform technologies and Incorporate research into solution design and deployment processes
• Develop lasting, innovative, simple platforms (including architecture when appropriate) to satisfy business and customer requirements and align with the long-term plan for the platform and broader technology objectives of: Self-service, testability, reusability, stability & resilience
• Apply deep technical expertise, design thinking & problem solving skills to solve complex technical problems and enable the teams to deliver high quality solutions
• Identify & Select the appropriate internal or external technologies to deliver the platform service
• Applies excellent judgement and identifies and continuously improves on development practices
• Develop solution design blueprints and validation collateral and facilitate alignment on solution blueprint and designs across the value chain
• Lead the planning and design of the platform delivery system and define associated tools, hardware, processes, role assignments, dependencies, and documentation, resulting in a complete platform that meets KPIs
• Lead the development and deployment lifecycle for ‘platform / platform components as a service’
• Design & implement test automation and ensure reusability across the teams
• Lead efforts to validate architectural, product or service solutions and innovations
• Continually develop initiatives to reduce and optimize operational costs & increase strategic & operational efficiency through solution designs
• Identify, develop & maintain platform standards and best practices, and drive adoption across multiple service teams
• Define and implement SLA, OLA & quality metrics, best practices, and patterns to be applied across the platform
• Strategically & operationally monitor Platform services to standard and proactively identify and mitigate risk
• Use production performance monitoring and customer data to make / inform technical design and implementation decisions
• Take full accountability for end-to-end platform quality, completeness and resulting user experience for the life of the product / service
• Use & test the platform regularly to deeply understand it and discover & implement ways to improve it
• Resolve issues throughout the life of the platform, including those outside of the immediate area of responsibility as needed; lead discussions with peers to take action to ensure the sustainable success of the platform
• Provide leadership within the business by developing innovative methods for measuring the customer experience, and use this data to identify and drive platform improvements
• Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide)
• Translate performance data into insights for technical service & solution improvement and enhancement (across technical teams)
• Align teams to service Improvement & innovation plan requirements and influence effective implementation
• Lead the design of process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
• Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities
• Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing efforts or applying deep subject matter expertise to restore service with minimal disruption to the customer and business
• Positively contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization where it makes sense to do so

Accountability: Financial & Cost Optimization, Risk & Governance

• Take full accountability for delivering an optimal Platform Engineering cost model
• Analyse operational cost data, identify cost-savings & efficiencies and influence the business to adopt these efficiencies across multiple service teams
• Understand & contribute to the delivery of an optimal cost : serve of Platforms as a service
• Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Hold accountability for all risk associated with platform engineering decision making
• Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks
• Update & or develop & maintain all application documentation as per the organization technical standards and risk / governance frameworks

Accountability: People

• Cascade platform direction across teams and ensure team alignment on platform direction, performance objectives, plans and prioritization
• Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Assume one stop shop accountability for the right people in the right teams to deliver on our platform strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
• Seek out opportunities for collaboration across groups, ensure that cross-team commitments are set, and achieves scale in team work efforts by enabling the work of others
• Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment
• Identify and develop needed skills (self and others) in a way that is best-suited to the service design and that maximizes delivery efficiency
• Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution
• Conduct peer reviews, testing, problem solving within and across the broader team
• Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
• Perform primarily engineering (documentation, standards, guides, processes and procedures, solution design, life cycle management, support capacity management) tasks for the development and embedment of the Compute Storage and Backup services in the public Cloud
• Strategically AWS
• Secondarily Azure
• In addition to engineering, perform Level 2 support for clients of the services in the public cloud
• Leverage automation skills in infrastructure as code tooling like Terraform, Git, GitHub, Powershell, Python to implement and maintain code for IaC, custom APIs, web reporting interfaces, and self-service portals.
• Write and maintain code in .NET C# plugins to manage and maintain Password Access Management integration with the Beyond Insight Password Safe
• Investigate the use of AI to enhance the Compute service offerings in general

Education and experience required:

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field 

Experience

• 5-7+ years of experience in cloud infrastructure management, particularly with platforms like AWS or Azure 
• Experience in designing, building, and maintaining high-availability, scalable cloud environments

Technical Skills

• Cloud Platforms: Proficiency in AWS, Azure, or Google Cloud Platform 
• Containerization: Experience with Docker, Kubernetes, and other container orchestration tools 
• Infrastructure as Code (IaC): Familiarity with tools like Terraform, CloudFormation, or similar 
• CI/CD Pipelines: Experience with continuous integration and continuous deployment tools like Jenkins, Azure DevOps .
• Networking and Security: Strong understanding of cloud networking, security principles, and best practices 
• Programming/Scripting: Proficiency in languages such as Python, Java, or PowerShell 
• Certifications (Optional but Beneficial)
• AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or equivalent certifications 

Soft Skills

• Perform primarily engineering (documentation, standards, guides, processes and procedures, solution design, life cycle management, support capacity management) tasks for the development and embedment of the Compute Storage and Backup services in the public Cloud
• Strategically AWS
• Secondarily Azure
• In addition to engineering, perform Level 2 support for clients of the services in the public cloud
• Leverage automation skills in infrastructure as code tooling like Terraform, Git, GitHub, Powershell, Python to implement and maintain code for IaC, custom APIs, web reporting interfaces, and self-service portals.
• Write and maintain code in .NET C# plugins to manage and maintain Password Access Management integration with the Beyond Insight Password Safe
• Investigate the use of AI to enhance the Compute service offerings in general

Education

• Bachelor's Degree: Information Technology

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Job Summary

• This role blends expertise in People Change Management and Strategic Communications.

Job Description

Change Management 

• The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans
• To be accountable for creating and implementing change management strategies and plans that maximise employee adoption.
• To drive faster change implementation, increased strategic understanding and operational productivity.
• Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects.  

Communications  

• The Strategic Communication role is responsible for developing and implementing communication strategies that effectively convey the Group Compliance message to our internal audiences. 
• This role involves crafting and managing communications that enhance Compliance experience and foster engagement. 
• The role will work closely with the Group Communication Team and other departments to ensure alignment and coherence in all communications.

Key accountabilities

• Develop a change management strategy and plan for the specific project in alignment with the project implementation plan.
• Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.
• Identify, analyse, prepare risk mitigation tactics.
• Drive deliverables for the effective implementation of the change management framework and strategies. 
• Develop communication strategy and approach.
• Develop, support and contribute towards training interventions. 
• Support and engage leaders with change methodologies.
• Integrate change management activities into project plans. 
• Manage stakeholders across the BU and within Group where appropriate.
• Define and measure success metrics and monitor change progress.
• Driving the change adoption for relevant stakeholders and end users 

Competencies

• Intimate knowledge of Change Management frameworks, practises and strategies.
• Understanding of the Financial Services and Insurance legislation and regulations
• Knowledge of people and project engagement lifecycle 
• Knowledge of employee engagement and experience management practices
• Understanding of employee behaviour, specifically relating to financial services
• Understanding of business management processes, policies, practices and metrics

Experience 

• Experience in managing change in a large corporate business environment

Qualifications

• Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration
• Preferred Experience - 4 – 8 years in people change management domain in a project environment
• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles and methodologies.
• Good understanding of and experience with project management approaches, tools and phases of the project lifecycle. 
• Exceptional communication skills – both written and verbal. 
• Able to work effectively at all levels in an organization. 
• Excellent active listening skills. 
• Problem solving and root cause identification skills. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The Global Markets Internal Audit team is looking for a detail-oriented team player with an interest in financial markets who wants to gain insight into the firm’s operations and control processes. The Global Markets division engages in trading, sales and research activities across all major asset classes and products in Africa, delivering pricing, hedging and risk management capabilities to both corporate and institutional clients. This Global Markets environment is a fast paced, dynamic environment with limitless learning opportunities. 
• The role of Internal Auditor is paramount in ensuring that Absa’s residual risk is managed adequately therefore, a good understanding of Global Markets trading products and previous audit experience in Corporate and Investment banking in a risk-based environment will be advantageous. The candidate must be able to analyze vast amounts of data in a meaningful way and manage their time effectively. Good communication skills (written and verbal), ability to manage multiple stakeholders, willingness to drive consensus and influence outcomes are crucial. Further, the candidate must plan, execute and manage audit assignments in accordance with the Group Audit Plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Accountability: Audit Delivery – Planning

• Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Develop a detailed knowledge of the methodology by attending training sessions to ensure that approved audits are risk focused.
• Act as a mentor for auditors and peers to provide guidance to ensure that their work exceeds quality standards.
• Contribute to the annual planning process as requested by the Head of Audit by providing feedback and knowledge in terms of business. This will include identifying auditable entities, assessing the audit needs assessment and preparing all Management Information reports required.
• Management of the following: audit universe, auditable entities, audit delivery, people.
• Develop and maintain relationships with accountable stakeholder management on each audit.
• Engage with Internal Audit (IA) colleagues during assignments and request technical assistance where required. Technical assistance may include the review of key risks and controls, review of working papers and audit reports.
• Perform audits and issues assurance within Key Performance timelines and resource budget.
• Proactively provide on-the-job training to the audit team and confirm through review of the audit work that the results of audit work are completed, updated and approved as required by the Quality Assurance scorecard.

Accountability: Audit Delivery – Fieldwork

• Develop testing strategies for key controls within the business to adequately mitigate the risks. An example of this is to determine the sample size of the item to be tested, the period in which the sample will be selected from and then determine the applicable test to confirm that the control is operating effectively.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the Quality Assurance scorecard.
• Review the DEA and OET working papers of controls tested.
• Based on the reviews performed, provide effective feedback to audit staff during the audit assignment to confirm that working papers are completed in line with the IA methodology.
• Engage with management and auditors on progress of audits and to provide regular feedback on issues identified where the control has failed either at a DEA or OET level.
• Engage with Centres of Excellences (COEs) during the fieldwork stage and give oversight to COE colleagues working on the audit assignment.
• Proactively take on additional tasks as delegated by the Head of Audit.

Accountability: Audit Delivery – Reporting

• Support the Cluster team leadership in generating value add management information for stakeholders by proactively assisting the Head of Audit at the end of each month. This will include obtaining management information from stakeholders and preparing the management information.
• Establish effective relationships with CoE counterparts and fully engage them during audit reporting.
• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them.
• Raise observations as early as possible and agree actions before completion of fieldwork and write concise, accurate executive summaries.
• Deliver high quality audit reports, aligned to the IA methodology which include all significant issues identified in the audit.
• Review management action plans to confirm that the identified risks associated to the control failure are adequately mitigated. Actions plans are to be specific, measurable, timely, achievable and realistic.

Accountability: Management & Leadership

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process.
• Support the IA management team to identify, attract, develop and retain talent on an on-going basis.
• Support IA management in measuring productivity by ensuring that feedback is provided for all audit assignments and monitored against assignment budgeted hours.
• Manage the teams assigned to the audit effectively by delegating audit work to empower each individual team member.
• Provide timely feedback to address development areas and recognise quality and audit achievement.
• Provide constructive, timely and balanced feedback to audit team members, peers and Head of Audits.
• Sponsor IA people initiatives and volunteer input / feedback where requested.
• Manage an audit team to ensure effective delivery of audits.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Interview and recruit new members of the team with input from Human Resources.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Motivate to and obtain approval from the Head of Audit / Audit Director for any additional headcount for the team.
• Approve leave requests for team members and create leave plans to ensure adequate coverage.

Accountability: Knowledge Management

• Improve technical knowledge through self-learning or training including mandatory continuous Professional Education requirements.
• Share knowledge in the area of responsibility with the team to ensure that audit activities are planned effectively and completed in line with quality standards and audit methodology.
• Present effectively at stakeholder meetings and forums (eg: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis.
• Share knowledge with IA colleagues and peers in the business.
• Work with colleagues in Business Units to provide requisite expertise in key areas where specific specialist knowledge is required to deliver appropriate, value-added assurance.
• Perform all other duties as reasonably assigned.

Education Required:

• B Degree (Commercial, Informatics, Statistics); and/or
• B Degree Honours (Commercial, Informatics, Statistics)
• CA (SA), CIA, CISA or relevant qualification
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Experience:

• 6 years experience in Internal/External audit or commensurate experience in a major financial institution,
• 5 years’ experience in risk based auditing or risk/control activities,
• 3 years’ experience in managing a team.

Knowledge & Skills: 

• Understand control, regulatory & risk issues
• Ability to articulate complex issues clearly
• Displays good knowledge of key business processes
• Manage time, resources effectively
• Keep stakeholders & management up to date
• Industry and product knowledge

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)

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Job Summary

• Optimize the profit and economic value of portfolios of Growth Business (Agri) key account clients requiring medium to high complexity commercial banking requirements by focusing:
•  a) origination efforts to quire new clients; 
•  b) cross-sell to existing client base;
•  c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients (Agri), differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Enablement of sales and servicing across the entire business to achieve agreed targets

Job Description

• Sales Planning and Management: Building and optimising sales strategy and plans, in line with business view to continually deliver to business performance ensuring that business meets or exceeds the forecasted targets. | Sales activation and campaigns: Ensure that the operational management teams are thoroughly briefed through engagement prior to the commencement of new campaigns. Address their concerns adequately. | Development and maintenance of relationships: To develop and maintain sound relationships between Retail Transactional Product, Segment, Niche Markets, Sales and Services (Branch), Digital, Private Bank and 3rd parties to ensure support of Sales Commercialisation & Business Development | Trade Tools for business enablement: Providing support across Sales channels with the relevant training tools to drive awareness, understanding and sales | Staff activation and education: Providing support across sales channels with the relevant training tools to drive awareness, understanding and sales.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Reporting into the Productivity Director in the Finance Management Function, the Senior Productivity and Cost Manager will support in the measurement and reporting (internal and external) of productivity initiatives across the Group as part of Absa’s Productivity Programme. As part of the role, the candidate will also intrinsically be responsible for managing Group costs. The Senior Productivity and Cost Manager will provide Productivity Programme governance support and will play a key role in ensuring that Absa’s productivity-related targets, including cost ambitions, are delivered at a Group level.

Job Description

Key Responsibilities

Productivity (including cost) measurement and reporting 

• Responsible for the end-to-end co-ordination and control of systems/applications and processes supporting Group productivity (including cost) measurement and reporting
• Responsible for ensuring that appropriate metrics are used to assess productivity delivery and cost objectives on an ongoing basis and that these are reflected in performance assessment at different levels of the organization as appropriate
• Responsible for ensuring accurate and complete reporting of productivity benefits by BUs and Functions in terms of identified metrics and otherwise, including that measurement frameworks are correctly adhered to 
• Critically checking and challenging BU and Function qualitative and quantitative inputs and engaging with key stakeholders where necessary to obtain further insights and context in support of more effective measurement and reporting
• Through independent analysis and review, including peer analysis, and in conjunction with BU and Function inputs, develop and consolidate insights with appropriate commentary on key emerging themes for input/escalation into both internal and external Group-level reporting requirements
• Identify and recommend potential enhancements to existing productivity (including cost) management information on an ongoing basis in support of improved decision-making

Performance management

• Assisting the Productivity Director in managing productivity benefit and cost objective delivery against targets and escalating performance issues to appropriate committees, including but not limited to the Productivity SteerCo, Group FinCom and Group Exco.
• Collaborating with Finance to ensure that productivity benefits are incorporated correctly within BU and Function financial plans and performance management scorecards
• Responsible for maintaining the controls and processes supporting productivity benefit measurement for short-term incentivisation purposes
• Collaborating with BUs and Functions in promoting productivity-linked award schemes and supporting the operational co-ordination of similar such Group-level schemes

Productivity Programme governance support

• Support the Productivity Director in effectively managing the Productivity Steerco, Quick-wins Committee and any other relevant programme committees, ensuring agendas are aligned to programme priorities, attendees are well-informed ahead of meetings, and actions are communicated and completed

Risk management

• Supporting the Productivity Director in proactively identifying and communicating risks and issues, and tracking the execution of identified contingency plans

Role/Person Specification

• Minimum Bachelor’s degree qualification (Finance, Accounting, or appropriate Business-related qualification desirable)
• CA(SA)/CIMA is preferred
• 5+ years of experience in financial management and/or financial reporting and analysis 
• Strong analytical skills and attention to detail with a proven track record for being able to interpret data from various sources and drawing conclusions and providing recommendations based on analysis, in a decision-useful format
• Strong operating knowledge of relevant tools and applications to assist in the interpretation of data and conversion of data into decision-useful management information 
• Highly organized and able to prioritize and work to deadlines
• Strong written and verbal communication skills
• Demonstration of commitment to Absa’s values and vision

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

go to method of application »

Job Summary

• Reporting into the Group Head of Productivity, in the Finance Management Function, the Productivity Director will support in driving productivity initiatives across the Group as part of Absa’s Productivity Programme. The Productivity Director will support the Head of Productivity in maintaining the programme’s strategic alignment to Absa’s productivity-related targets at a Group level and ensure that these are delivered on by Business Units (BUs) and Functions.

Job Description

Key Responsibilities and Accountabilities

Strategic programme direction support

• Supporting the Group Head of Productivity in:
• Maintaining programme alignment to Group strategy and relevant performance metrics at a Group-wide and Business Unit/Function level.
• Pro-actively shaping and adapting the programme based on upcoming demands and delivery risks
• Identifying new potential areas of productivity improvements and/or key considerations
• Gathering data and insights from various sources both internal and external and analysing such data to identify patterns, trends and areas for improvement
• Effectively escalating key strategic productivity decisions to Group Exco, presenting options and trade-offs for consideration, and provide strong, well-evidenced recommendations to the Board
• Critical review of productivity initiative portfolio based on deep programme knowledge, to challenge the direction of the programme and its initiatives

Ambassador for Productivity

• Responsible for building and maintaining strong relationships with relevant BU and Function leadership for collective buy-in and momentum on the programme, including presenting to and influencing senior stakeholders in relevant forums
• Supporting the Group Head of Productivity in developing and maintaining a Group-wide communication strategy for productivity in conjunction with key internal stakeholders
• Responsible for providing context and direction to change resource on the programme short- and long-term targets for productivity to support the shift in culture required for long-term benefits

Ownership of Productivity frameworks

• Accountable for ensuring that appropriate metrics are used to assess productivity gains and these are reflected in performance assessment at different levels of the organization as appropriate
• Responsible for ensuring correct reporting on productivity metrics by BUs and Functions and that measurement frameworks are correctly adhered to
• Responsible for collaborating with Finance to ensure that productivity is incorporated correctly within financial planning and tracking purposes

Productivity Programme governance support

• Support the Group Head of Productivity in effectively managing the Productivity Steerco, ensuring agendas are aligned to programme priorities, attendees are well-informed ahead of meetings, and actions are communicated and completed
• Keep the Group Head of Productivity informed on the BU and Function-level engagement and input to relevant Change governance forums, to support ability to raise and action risks to initiative execution

Performance management

• Responsible for ensuring that collaboration mechanisms (working groups, committees) are effective in executing cross-cutting initiatives and unblocking progress
• Consulted on BU and Function performance against target to manage performance where required and to advise on remediation or escalate performance issues to SteerCo
• Consulted on adaptations to BU and Function productivity planning based on updates to forecasted benefits
• Support the HOP in maintaining incentivisation mechanisms developed to motivate productivity target delivery across the organization

Risk management

• Supporting the Group Head of Productivity in proactively identifying and communicating programme risks and issues, and ensuring sufficient mitigation and contingency plans are in place and executed

Role/Person Specification

• Minimum Bachelor’s degree qualification (Finance, Accounting, or Business-related qualification desirable)
• CA (SA)/CIMA is preferred
• 8+ years of experience in Programme Management oversight and financial management
• Proven track record of leading large cross-functional programmes and managing governance
• Highly organized and able to prioritize and work to deadlines
• Skilled communicator and influencer, able to engage effectively with stakeholders at all levels
• Demonstration of commitment to Absa’s values and vision

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)