Trending Jobs at adidas Group

PURPOSE

Ensure that overall sales and profitability goals for the store are met by:

• Providing training to all associates.
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity,
• Assists the store manager by evaluating employees’ performance on a day-to-day basis
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school and 2 years of retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To manage all transactions with customers accurately and efficiently, on the Point of Sale (POS system). 
• Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Redeem coupons and vouchers.
• Cross-sell products and introduce new ones.
• Sell add-ons to customers to increase UPT.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag packages.
• Handle merchandise returns and exchanges.
• Driving CRM and NPS as a last point for customer contact in store.
• Sales responsibilities.
• Replenishment of sales floor.
• Housekeeping.

KEY RELATIONSHIPS: 

• Customers
• Peers 
• Store Manager and Deputy Manager. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Strong numeracy skills.
• Attention to detail.
• Strong communication and time management skills.
• Customer satisfaction-oriented.

REQUISITE EDUCATION AND EXPERIENCE: 

• 1- 3 years work experience as a Retail Cashier or in a similar role in sales.
• Grade 12 certificate or equivalent.

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To manage all transactions with customers accurately and efficiently, on the Point of Sale (POS system). 
• Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Redeem coupons and vouchers.
• Cross-sell products and introduce new ones.
• Sell add-ons to customers to increase UPT.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag packages.
• Handle merchandise returns and exchanges.
• Driving CRM and NPS as a last point for customer contact in store.
• Sales responsibilities.
• Replenishment of sales floor.
• Housekeeping.

KEY RELATIONSHIPS: 

• Customers
• Peers 
• Store Manager and Deputy Manager. 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Strong numeracy skills.
• Attention to detail.
• Strong communication and time management skills.
• Customer satisfaction-oriented.

REQUISITE EDUCATION AND EXPERIENCE: 

• 1- 3 years work experience as a Retail Cashier or in a similar role in sales.
• Grade 12 certificate or equivalent.

go to method of application »

Purpose & Overall Relevance for the Organization:

• This role is responsible for maximizing the profitability of Own retail Factory outlets across Emerging market by building and leading teams through the implementation of key strategic initiatives, like GFO & Planned Production, across all countries of operation and ensuring all in-season activities are focused upon delivering planned sales, margin and terminal stock objectives, as well as the effective execution of promotions.  

Key Responsibilities:

• Define and drive the implementation of key strategic priorities in line with the business expectation & merchandising framework
• Plan & Manage the creation of the seasonal GFO/Planned production to be offered to EM countries reflecting the commercial needs of the channel in coordination with the product strategy team
• Implement and drive the value store segmentation as foundational to plan accurate OTB & seasonal buys to achieve net sales, margins and inventory goals
• Build and maintain an inventory model with monthly views of stock and sales intake providing insights to countries on potential stock and product gaps
• Monitor financial targets for the channel including Net sales, Sell-through, Std. margin, Inventory, IDL & drive required actions to achieve the KPI’s.
• Ensure implementation of standard markdown / promotion processes across EM to support topline, bottom-line & inventory ageing targets.
• Drive merchandising excellence in all aspects of in-season trading (Replen – Stock Consolidation – store transfers – layouts – capacity maximization etc.)
• Be the SPOC for any subject Values stores related facing the Global FO team, HUB and cluster teams to deploy key strategies EM clusters to drive efficiency & profitability.
• Setup FO merchandising framework & lead its implementation across EM.
• Develop and evolve key merchandising analytics and be responsible for its implementation in markets.
• Review weekly sales and stock and define gap plans in collaboration with markets to maximize sales and achieve business goals.
• Monitor and drive the execution of effective flow of stock from regular DTC channels to Value channels (including FTS) to assure product relevance in regular stores, adequate stock clearance and margin optimization.
• Sharing of best practice from retail Value into franchise and within franchise across the markets.
• Action & lead relevant projects based on the business needs to achieve business goals.
• Role model the leadership framework and ONE EM mindset.

 Key Relationships:

• Global Merchandising Value team
• EM countries merchandising and operation teams
• EM Omni channel teams
• EM & cluster SCM
• EM & cluster Finance
• EM Demand planning
• EM Hub BU, CTC & DTC merchandising team.

Knowledge, Skills and Abilities:

• Strong financial acumen and familiarity with retail math and KPIs
• Excellent direct & indirect influencing skills
• Strong communication skills and ability to present complex topics in a simplified and clear way to any audience
• Previous proven experience of managing Off price business is favorable
• Strong trading mindset, with an entrepreneurial flair to maximize business opportunities.
• Fluent in English.
• Excellent attention to detail and analysis skills.
• Advanced MS office skills (Advanced Excel skills is a must)
• Understanding of retail management system and back office system
• Structured, process oriented at the same time approachable and strong interpersonal skills
• Ability to work within a diverse team, fast-paced environment and under pressure.

Requisite Education and Experience / Minimum Qualifications:

• University degree in business, ideally with marketing and sales focus or equivalent professional experience
• Merchandising Experience: 6 - 8 years

go to method of application »

JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.

go to method of application »

JOB PURPOSE 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

SKILLS REQUIRED 

• Listening 
• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy level 

EDUCATION AND EXPERIENCE REQUIREMENTS  

• Matric certificate and or equivalent   
• 2 - 4 years of retail experience