Trending Jobs at Leroy Merlin

Description
Purpose of the role 

• Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Customer Assistants. Support and assist the Head of department. 

Main Responsibilities 

• Lead and support a team of Customer Assistants. 
• Be a player in the development of collective performance. 
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Training and developing of staff members.

Requirements
Profile

The successful candidate should have the following skills, experience and attributes:

• Minimum Matric or NQF4 Equivalent. 
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.  
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical. 
• Assertive and challenge status quo

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Description

• Perform stock-take in retail environment (trading floor & warehouse) and meet daily deadline in terms of SKUs counted (400 SKUs per day)
• Correct and investigate variances 
• Assist departments with housekeeping for stock-take preparation
• Ensure stock availability/accuracy and cross merchandising replenishment
• Propose and promote good practice around stock management in order to reduce shrinkage
• Being a contributing member of the shrinkage committee 
• Transversal projects related to stock (RTS, IBT, Cross Merchandising etc.)

Requirements

• Matric or NQF 4 Equivalent qualification 
• Minimum of 1 years’ experience in a retail merchandising role
• Ability to work on Google spreadsheets
• Highly knowledgeable on the full retail merchandise cycle
• Strong analytical ability 
• Excellent numerical skills
• High attention to detail and performance and deadline orientation
• Excellent planning, organizing and time management skills

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Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements 

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

go to method of application »

Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

go to method of application »

Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements 

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

go to method of application »

Description
Purpose of the role 

• To support the development and execution of optimised store layouts and merchandising strategies that enhance product visibility, drive sales, and improve the overall customer experience, while ensuring alignment with business goals and adherence to brand and safety standards

Main Responsibilities 

• Collect, Analyze, and Formalize Information
• Gather data from various teams (market, supply, stores, and suppliers) to inform the development of merchandising content and strategies.
• Develop and Update Merchandising Content
• Create and regularly update planograms, showroom layouts, and supporting materials, ensuring that merchandising aligns with business objectives, brand principles, and safety regulations.
• Distribute Merchandising Content::
• Efficiently distribute all merchandising materials and guidelines to relevant stakeholders, ensuring smooth and consistent implementation across stores.
• Collaborate and Innovate:
• Work closely with cross-functional teams, including supply, web, and stores, to continuously refine and improve merchandising strategies. Challenge existing methods and contribute to the growth and innovation of the team.
• Assist senior Micro Space Planners with designing store layouts and displays that enhance product visibility and maximize space utilization.
• Use merchandising software to create and update planograms, while identifying areas for improvement in product placement and customer flow.
• Analyze sales data and customer feedback to drive recommendations for enhancing store performance.
• Ensure that all store displays adhere to company safety standards and brand guidelines, maintaining consistency across locations.

Requirements

The successful candidate should have the following skills, experience and attributes:

• Educational Background: Bachelor’s degree or diploma in merchandising, retail management, design, business, or a related field (preferred).
• Experience: Some experience in retail sales or procurement with a focus on merchandising techniques, preferably through internships, projects, or entry-level positions.
• Technical Skills: Proficiency in merchandising software (e.g., Blue Yonder (JDA), Spaceman, or similar tools) is highly desirable.
• Project Management: Strong project management skills with the ability to handle multiple tasks and prioritize effectively.
• Visual Merchandising Knowledge: Understanding of visual identity guidelines, branding principles, and merchandising best practices.
• Market Awareness: Strong awareness of market trends, challenges, and opportunities in retail environments.
• Communication Skills: Excellent communication and relationship-building skills for effective collaboration across teams.

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Description
Purpose of the role 

• To strategically optimise in-store layouts to maximise product visibility, sales, and enhance the overall customer experience. This role involves designing, developing, and continuously improving merchandising content, including planograms and showroom layouts, based on data-driven insights and retail trends. The Micro Space Planner collaborates with cross-functional teams, including market, supply, web, and store operations, to ensure that merchandising strategies align with business goals, enhance profitability, and meet customer needs. By leveraging advanced merchandising software and techniques, the role aims to deliver efficient, aesthetically pleasing store environments that elevate the brand and drive operational excellence.

Main responsibilities:

• Develop and Optimise Merchandising Content:
• Lead the design, development, and optimization of planograms, pedagogy materials, and showroom layouts.
• Ensure merchandising strategies align with cross-functional business principles, market trends, and safety regulations.
• Continuously improve store layouts for efficiency and performance to drive sales and enhance the customer experience.
• Data Analysis and Planning:
• Collect, analyse, and interpret data from sales, supply chain, and market trends to create data-driven merchandising strategies.
• Use advanced retail analytics and customer insights to inform space planning decisions, maximising profitability and in-store traffic.
• Collaboration and Leadership:
• Collaborate with cross-functional teams (market, supply, web, stores, and suppliers) to ensure seamless execution of merchandising content.
• Act as a key contributor to the continuous improvement and evolution of the merchandising strategy, providing expert insights into micro space planning.
• Technology and Innovation:
• Utilise merchandising software, particularly Blue Yonder (JDA), to develop, update, and distribute all merchandising content.
• Stay up to date with industry innovations, trends, and technologies that can improve the store’s visual layout and product placement efficiency.

Requirements

Profile

The successful candidate should have the following skills, experience and attributes:

• Education: Bachelor’s degree in merchandising, retail management, business, design, or a related field (preferred).
• Experience: 5 to 10 years of experience in Micro Space Planning, ideally within the retail sector.
• Technical Skills: Proficiency in merchandising software, particularly Blue Yonder (JDA) or similar tools, is essential.
• Space Optimization Expertise: Proven experience in space optimization, planogram development, and showroom layout creation.
• Analytical Skills: Strong analytical abilities with proficiency in interpreting data to create data-driven, customer-focused store layouts.
• Project Management: Demonstrated experience in leading and managing complex merchandising projects, with strong organizational and multitasking skills.
• Industry Knowledge: A deep understanding of retail trends, customer behavior, and how these impact space planning and product placement strategies.
• Collaboration and Communication: Excellent communication and relationship-building skills, with the ability to work effectively across teams and departments.
• Innovation and Adaptability: Ability to stay updated with industry innovations and apply new techniques to enhance store layouts and product placement.
• Results-Oriented: A results-driven mindset with a focus on driving operational excellence and brand elevation.

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Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

go to method of application »

Description
Purpose of the role 

• To contribute to customer satisfaction by providing with flexibility, speed and security, goods for the internal and external customers. You will be working in receiving, replenishment, store warehouse or collection point.

Main responsibilities:

• Receive goods from suppliers, DC… and control quantities / quality  
• Dispatch goods between the different areas (receiving, warehouse, store, collection point)
• Store the goods inside racks in security 
• Pick product to prepare customer orders
• Assure the cleaning and safety of your area
• Respect all safety rules and procedures concerning people and property
• Alert his/her manager regarding the dysfunction
• Serve customers at collection point by helping them to load their products.
• Serve your internal customer by offering a high level of customer relationship
• Develop your own competencies and skills by using the company tools and training
• Share your knowledge and expertise with your colleague
• with an exemplary attitude, develop team spirit. 

Requirements
Profile

The successful candidate should have the following skills, experience and attributes:

• Grade 12 or NQF 4 equivalent 
• Self-confident, hardworking and lives by example
• Excellent communication skills
• Excellent interpersonal relations
• Professional, empathetic and friendly
• Attention to detail
• Excellent interpersonal relations
• A team player
• Excellent customer service
• Retail Experience will be an advantage
• Passion to serve
• Friendly, helpful, confident and engaging personality
• Curious and assumes initiative
• Proficiency in English
• Ability to multi-task

go to method of application »

Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.
• Key Responsibility 
• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task