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Responsibilities

Task Complexity:

• Manage the full project lifecycle for complex initiatives involving multiple stakeholders, systems, and delivery models (Agile, hybrid, or traditional).
• Projects may include offshore teams, cross-functional dependencies, and high delivery risk.
• Plan and deliver complex, cross-functional projects involving system integration, Agile delivery structures, multiple business units, and high-impact change.
• Navigate dependencies, vendor engagements, offshore coordination, and simultaneous timelines, often with non-negotiable deadlines and changing priorities.
• Ensure structured backlog management and release planning in Agile contexts.
• Project Delivery-Lead complex projects through all phases (initiation to closure) ensuring delivery on time, scope, and budget.
• Governance & Risk Management-Apply structured governance, track project changes, risks and compliance across hybrid models.
• Stakeholder Engagement-Build trust, communicate proactively, and influence a broad range of stakeholders.
• Agile Execution-Apply Agile frameworks effectively (e.g., Scrum, SAFe), manage evolving requirements, align delivery cadence.
• Team Leadership-Foster motivation, resolve conflict, and sustain high performance in diverse and hybrid teams.
• Value Realisation-Define, track and report benefits to ensure tangible outcomes linked to strategic goals.
• Transformation Support(Optional Bonus)-Support or lead Agile rollouts, coach teams and stakeholders, and influence organisational mindset shifts.

Problem Solving / Solution Design

• Identify project delivery bottlenecks and design practical solutions balancing time, cost, and scope.
• Respond to emerging risks, shifting stakeholder expectations, or scope creep with structured corrective action.
• Integrate Agile principles to increase delivery velocity while aligning with regulatory, business, or PMO standards.
• Encourage team problem-solving through retrospectives, planning sessions, and collaborative design thinking where appropriate.

Research

• Evaluate delivery frameworks, tools, and practices suited to project needs.
• Continuously explore and apply best-fit delivery frameworks (Scrum, SAFe, hybrid), tools (e.g., Jira, Azure DevOps), and practices based on organisational maturity and business context.
• Stay current on Agile delivery innovations, digital transformation trends, and EPMO evolution to enhance ways of working.
• Apply lessons from past project data to improve estimation, velocity tracking, and benefits forecasting.
• Conduct research relating to MTN SA business and systems, for relevant business unit
• Stay abreast of current trends and best practices in organisational development, functional operations, and technology areas associated with Relevant business unit.
• Sort, accumulate and analyse information from external sources to assist with problem solving
• Assist in identifying and assessing market trends, taking local conditions into consideration
• Proficient in AI tools such as Co-Pilot, ability to plan and organize using AI tools.

Reporting and feedback

• Provide structured, transparent updates to stakeholders, steering committees, and EPMO using dashboards and Agile reporting tools.
• Track scope changes, risks, and benefits. Tailor communication for different audiences (execs, teams, EPMO).
• Deliver timely, audience-specific reporting: visual dashboards, executive packs, sprint reviews, retrospectives, and financial tracking.
• Translate complex delivery metrics into actionable insights for business and technical stakeholders.
• Provide constructive feedback to teams and influence up through regular engagement with Product Owners, EPMO, and leadership teams.

Quality Management

• Apply structured governance aligned with EPMO and Agile ceremonies to maintain delivery standards.
• Track scope, budget, and quality using iterative checkpoints. Implement risk mitigation strategies early.
• Promote a culture of accountability, continuous improvement, and Agile quality practices (e.g., definition of done, sprint reviews, test integration).

Customer Satisfaction

Internal

• Build stakeholder confidence by delivering business-relevant outcomes, not just outputs.
• Maintain active engagement across project phases through demos, feedback loops, and transparent communication.
• Tailor engagement style for different stakeholder personas (executive, operational, technical).
• Manage resistance and foster adoption by understanding organisational change impact.
• Consistently uphold delivery commitments to enhance internal client trust.

External

• Build and maintain solid relationships with all MTN SA stakeholders
• Align service delivery to changing market segments
• Understand customer needs and develop and fine-tune systems accordingly
• Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures
• Put contingency plans in place to prevent delays and enhance the customer experience
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Identify trends / patterns pertaining to customer requests and needs and filter this information through to business units to continually improve all aspects of service delivery

Qualifications

Minimum Requirements

Experience:

• 5–8 years in project management, ideally in telecoms or large enterprise environments.
• 3-5 years’ experience in Agile
• Experience with Agile delivery in hybrid settings.
• Exposure to stakeholder and executive communication.
• Demonstrated results in benefits realisation and governance.

Education

• Bachelor’s degree in business, IT, Engineering or related field.
• Agile certifications preferred (e.g. SAFe Agilist, Scrum Master).
• PMP or PRINCE2 advantageous.

Apply Before: 07/22/2025

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Job Description

Mission/ Core purpose of the Job:

• To ensure successful service delivery enablement to MTN Customers (consumer/enterprise/digital) through effective project management.

Context:

ISO9000, ISO9002

• Highly competitive environment with customer focus as a key differentiating factor
• Rapidly changing and highly regulated environment
• Rapidly changing and developing technology environment
• Customer demand for alternative technologies, improved performance and cost savings
• Project driven environment
• High risk and pressurised environment due to organisations’ increasing reliance on IT infrastructure
• Compliance to standardisation issues and project management standards and procedures
• Within the legal, regulatory and commercial environment of South Africa e.g. BEE legislation
• Compliance to company policy
• Dynamic nature of national and international trends and practices

Responsibilities

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity:

Project Execution Planning:

• Responsible for the execution planning in the region including the scheduling of project resources required to meet and exceed project targets
• Responsible for obtaining the project implementation deliverables including order specifications and milestone target dates from Project Manager
• Ensures the allocation of planned work to appointed contractors/suppliers in accordance with contractual obligations
• Ensuring that suppliers/contractors are aware about the capacity and capabilities required to support MTN
• Allocation of accountable project engineers within the region
• Ensuring the communication plan between the implementation team, Project Manager and the commercial teams are clearly defined and understood within the region
• Attend project kick-off meeting to clarify complete corporate customer requirements and deliverables pertaining to transmission and radio access infrastructure.

Project Execution Management:

• Accountable for end-to-end implementation of all approved projects within the region.
• Ensure that leased FTTx and microwave transmission links are supplied to EBU Customers within agreed target dates and quality standards.
• Ensure that required Access infrastructure such as macro, micro and indoor DAS, TX high sites etc… are supplied within agreed target dates and quality standards.
• Ensure that the responsible project engineers and suppliers are diligent in the updating of Network Information Management System.
• Monitor all output related workflow actions and ensure that they are completed in accordance with the project plan dates.
• Monitor all input related workflow actions by contractors and ensure they are completed promptly in accordance with the project plan dates and contracted SLAs.

Project Risk Management:

• Proactively identify quality and schedule delivery risks and generate risk mitigation alternates for the Project Manager.
• Apply active operational decision-making in the best interests of MTN and its Customers

Project Reporting:

• Provide weekly project progress reports to Project Manager.
• Provide implementation feedback to Project Manager on ad-hoc basis.
• Ensure the supply of accurate and good quality reports.

Project Stakeholder Management:

• Collaborate and liaise with the other departments and work streams in order to assist in the facilitation of a seamless integration of all relevant access technologies
• Ensure that suppliers/contractors espouse MTN values at all times
• Attend all meetings involving scope change and communicate impact thereof

Project Close Out:

• Attend project close-out meetings to confirm deliverables pertaining to transmission and radio access infrastructure are in accordance with corporate customer requirements and deliverables.

Special Projects and Support:

• Assist with managing special projects as and when required.
• Assist head office during tender evaluations.
• Assist head office staff in responding to RFPs.
• Assist in the POCs and field trials of new supplier solutions.
• Assist Project Managers and Process analysts in process optimisation initiatives.

Supervisory / Leadership / Managerial Complexity:

• Lead and supervise regional project teams to ensure that product and service targets are exceeded.
• Supervision of project engineers responsible for implementing transmission and radio access infrastructure projects.

Role Complexity:

• Dependant on performance of project engineers, contractors and suppliers.
• Dependant on performance of third party land lord representatives.
• Efficiency of workflow processes and internal support functions.
• Play an integrating role across different functions, systems, processes and areas of work.

Lateral Dimensions:

• Creativities (improvement/innovation inherent)
• Identify additional business opportunities for MTN.
• Investigation of new technologies and approaches
• Formulate and substantiate assumptions in an environment where historical data is not available.
• Improvement on processes throughout the project
• Identify dependencies across the work streams that may negatively impact on each other and take appropriate action to mitigate or eliminate the eventual possible impact

Vulnerabilities (control span)

• Rapidly changing technology environment requires flexibility
• Insufficient / lack of technical knowledge of sponsors and project owners
• Reliance on system inter-operability and stability
• Lack of support and buy-in from stakeholders
• Lack of availability of sufficient skilled resource for projects
• Budgetary constraints that impact on the project objective.

Poor stakeholder management.

• Individuals not having line authority over the resources that s/he interacts with.
• Project resources often have line responsibilities as well and only work on a project part time.
• Ineffective induction of project teams into specific project methodologies and processes
• Collaboration: Refers to formal and informal relationships

Responsibility towards:

• Direct reports - Senior Manager - Regional Network Operations (administrative – conduct & behaviour)
• Key customers - EBU – CBU – DBU and associated customers
• Key suppliers - Transmission planning, Transmission Suppliers, Radio planning, BTS and Radio Equipment Suppliers, Project Managers, Leased TX link suppliers. Leased DAS suppliers. Leased Mast suppliers. Equipment vendors – product specifications, quotations, consultancy, equipment. Budgets reports, services regarding procurement.
• Other Relations - all key stakeholders including third party suppliers and operators, sponsors (budgets and mandates), Legal and Regulatory, etc.
• Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgment.

Independent thought and Judgment:

• Personal leadership and time management.
• Use own discretion where procedures do not apply.
• Ensure that national procedures, standards and specifications are complied with.

Authorities:

• Take any recommended action (as per vendor documentation) in the repair / maintenance of any equipment.
• Request assistance from colleagues or support staff as required.
• Halt any activity in progress in their environment which:-
• Are / may be traffic affecting and have not been recorded in the events log.
• In any way jeopardise the integrity of the network.
• Does not comply with MTN specification.
• Fails to meet safety requirements.
• Approve/reject plans and quotes for all new projects.
• Accept the completed projects from the contractors, after any outstanding observations have been rectified.
• Accept/reject transmission links, BTS and DAS from service providers, vendors and leased transmission link or DAS suppliers

Minimum Requirements

Education:

• Minimum 3 year diploma/degree in engineering/technology
• Fluent in English

Experience:

• Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
• Sound project management experience will be advantageous.

Training:

• Transmission systems
• GSM training
• Project Management
• General technological principles

Competencies

• Head - Big Picture Focus
• Analytical Thinker - Manages the alignment and execution of tactical activities
• Problem Solver - Assists in solving business challenges but looks to others for advice and guidance
• Operational Value Creator - Executes on innovative commercial practices and identifies areas for continuous improvement

Heart – Emotionally Intelligent

• Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential
• Relationship Manager - Builds relationships with customers and teams to uphold the MTN brand

Hands – Results Focused

• Results Achiever - Drives team objectives and contributes to sustainability of results
• Operationally Astute - Clarifies priorities, plans, organizes and co-ordinates the work of others

General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)

• Prepared to work long hours.
• Must be able to climb towers and high structures.
• Overtime duties are essential when doing network effecting cut overs.
• Minimum requirement is a current EB code 8 drivers licence.
• Vehicle as per fleet management discretion/policy.
• Driving in high-risk areas and travelling long distances is mandatory.
• Working at elevated heights and in extreme environmental conditions is a requirement.
• The use of safety climbing equipment while working at elevated heights is compulsory.
• Competent in the use of mechanical & electrical hand tools.

KPA Quality Standards

• Turnaround time of service provision to MTN’s customers.
• Quality Control of service provision to MTN’s customers.
• Stakeholder relationship management.
• Clearly defined communication plan
• Timeous implementation of Implementation projects within region
• Supplying of all links to EBU customer on time and within agreed quality standards
• Timeous delivery of access infrastructure
• Consistent monitoring of workflow actions to prevent delays in projects
• Degree to which risk are mitigated
• Timeous and accurate delivery of reports

Special Projects and support:

Qualifications

Minimum Requirements

Education:

• Minimum 3 year diploma/degree in engineering/technology
• Fluent in English

Experience:

• Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
• Sound project management experience will be advantageous.

Training:

• Transmission systems
• GSM training
• Project Management
• General technological principles

Apply Before: 07/22/2025

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Responsibilities

• Data Monetisation Strategy and Vertical Prioritization
• Define data monetisation strategy with prioritised use cases for retail, insurance, transport, and digital advertising sectors
• Partner with Group Strategy and OpCos to align the monetization roadmap with market opportunities and regulatory readiness
• Translate global trends in data monetization into actionable strategies tailored for MTN Group
• Facilitate cross-functional workshops to align on monetization objectives and market targeting

Infrastructure, Product Development and Commercial Delivery

• Lead the design and development of scalable, high-impact data products across domains such as customer insights & segmentation, mobility intelligence, and location/geospatial analytics
• Translate business and market needs into data-driven solutions, collaborating with product managers and commercial teams to define packaging, delivery models, and pricing frameworks tailored to target industry verticals
• Ensure modular, scalable product architectures that adapt to diverse client and OpCo requirements
• Collaborate with platform engineering to standardize delivery and access protocols using advanced technologies
• Oversee end-to-end engineering execution, from data ingestion and processing to modelling and visualization on MTN’s data platform
• Ensure robust architecture, performance, scalability, and security of data solutions across Group and OpCos
• Architect and build out required high-performance and high-security technical infrastructure to facilitate data processing and solution design and deployment, in collaboration with MTN’s technology and cybersecurity teams to ensure system reliability, security, and compliance
• Drive adoption of best practices in DevOps, Mops, and automated data pipelines
• Establish a culture of innovation, technical excellence, and continuous learning within engineering and product teams
• Identify and integrate emerging technologies, data partnerships, and innovation opportunities to evolve MTN’s analytics product portfolio

GTM and Channel Enablement

• Co-develop go-to-market strategies in collaboration with DataCo and OpCo sales teams to drive effective commercialization of data products
• Equip channel teams with technical sales kits, demos, and commercial playbooks, and deliver targeted training
• Monitor sales enablement effectiveness and continuously refine collateral based on field feedback and performance insights
• Provide extensive support to DataCo Technical Pre-Sales teams during client engagements, including contracting, SLA definition, and provisioning for priority clients. Deliver technical input, build proof-of-concepts, and respond to client requirements across industry verticals
• Deal Structuring and Partner Management
• Identify and structure strategic technical and capability partnerships to scale DataCo’s delivery capacity, clearly articulating the business rationale and operating models
• Facilitate co-sell agreements, joint value propositions, and revenue-sharing frameworks with ecosystem partners
• Engage with C-suite stakeholders to secure support and alignment for key partnerships
• Regularly review customer feedback on DataCo products and services and integrate insights into agile product improvements and new opportunities

Risk, Governance & Compliance Alignment

• Ensure all monetization constructs adhere to data privacy, consent, and regulatory compliance frameworks
• Collaborate with Legal, Risk, and Compliance teams to embed trusted data practices across the organization
• Develop proactive mitigation strategies to address regulatory changes impacting data monetization
• Participate in internal audit and risk governance forums to ensure accountability, transparency, and traceability

Qualifications

Education:

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field.
• Master’s or higher degree in Engineering, Computer Science, or Data Analytics-related fields strongly preferred
• Certification in A.I. technologies, Big Data Analytics, Agile ways of work, data commercialisation, digital product management or analytics value realisation is advantageous

Experience:

• Atleast 10+ years of progressive experience in data science, AI/ML, analytics product development, and/or data platform engineering, CI/CD methodologies
• Proven leadership of cross-functional data/engineering and IT teams in a commercial environment
• Hands-on experience with cloud platforms (AWS, Azure, GCP), big data tools (Spark, Hadoop), and modern ML/AI frameworks (TensorFlow, PyTorch, etc.)
• Strong exposure to B2B analytics use cases and technical pre-sales engagements, with a strong orientation toward solution design and consultative sales
• Experience working across multiple countries or regions (Africa experience highly advantageous)
• Proven track record in launching and scaling commercial data products within telecom, fintech, or platform-based business models
• Deep experience collaborating across multi-disciplinary teams and engaging with senior stakeholders at client organizations

Competencies:

• Strategic Monetization Planning: Demonstrates strategic thinking and business orientation; translates data assets into revenue streams aligned with market needs
• Product and Pricing Strategy: Designs and operationalizes monetization models, bundles, and API pricing structures
• Market and Partner Insight: Understands external vertical dynamics and co-develops compelling value propositions
• Cross-Functional Execution: Coordinates Legal, Sales, Platform, and DataCo delivery teams to drive go-to-market impact
• Commercial Storytelling: Clearly articulates value propositions for enterprise buyers and strategic partners
• Regulatory Sensitivity: Crafts monetization strategies that are compliant, auditable, and ethically grounded
• Technical Acumen and Agility: Provides leadership in technical architecture and product engineering; possesses strong expertise in data science and AI/ML solutioning. Executes with agility in fast-paced environments and demonstrates exceptional creativity in problem-solving

Apply Before: 07/20/2025

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Responsibilities

Commercial GTM Strategy Execution

• Develop and execute a comprehensive sales strategy for data monetization, ensuring a robust pipeline of opportunities and achieving aggressive sales targets
• Own and drive the full sales pipeline lifecycle: from lead generation and qualification to deal closure and post-sale success
• Drive the execution of DataCo’s go-to-market strategies across priority verticals and product lines, including mobility insights, retail intelligence, and SME targeting
• Translate product positioning into compelling sales narratives, ROI-driven messaging, and sector-specific value propositions
• Support the launch and localization of packaged offerings across MTN OpCos
• Stay abreast of industry trends, competitive landscapes, and emerging technologies in data analytics, geospatial intelligence, and data monetization

Sales Enablement & Deal Structuring

• Equip OpCo sales teams with enablement tools, including playbooks, pricing calculators, proposal templates, and objection-handling guides
• Lead complex deal structuring and pricing negotiations for strategic accounts and data aggregators
• Monitor proposal-to-close ratios and drive continuous uplift in sales capability
• Develop pricing, bundling, and packaging strategies for data products
• Serve as the technical lead in sales engagements, articulating product capabilities, use cases, and integration strategies
• Work closely with data science, engineering, and product teams to tailor solutions to customer needs
• Lead the design of campaigns and promotional strategies to accelerate client conversion
• Proactively identify and assess new market segments, use cases, and business models for data monetization, translating insights into tangible sales opportunities

Client Engagement & Pipeline Acceleration

• Technical Pre-Sales Leadership, Oversee and guide the technical pre-sales process, ensuring the team effectively demonstrates the value and capabilities of MTN's geospatial analytics and other data products
• Act as a primary point of contact for key clients, collaborating closely with them to understand their business challenges and co-create innovative data-driven solutions leveraging MTN and third-party data
• Manage the full pipeline lifecycle i.e., from lead qualification and co-creation workshops to pilot delivery and conversion
• Track traction metrics and lead conversion benchmarks to inform sales strategy and execution

Partner Ecosystem Activation & Team Build

• Identify, onboard, and co-develop joint offerings with hyperscalers, telco alliance partners, and data platform providers
• Forge strategic partnerships with data resellers, data brokers, platforms, and ecosystem partners
• Work closely with product development, marketing, and other internal teams to ensure alignment of sales efforts with product roadmaps and market demands
• Recruit, train, mentor, and manage a high-performing team of technical pre-sales specialists
• Define commercial agreements and joint go-to-market plans with strategic resellers
• Monitor partner sales performance, training effectiveness, and integration with MTN systems to ensure delivery consistency and impact

Sales & Revenue Performance Management

• Define and track revenue targets, segment specific KPIs, and partner contribution metrics
• Lead sales governance forums to review regional performance, pipeline velocity, and client success
• Provide accurate sales forecasts, pipeline reports, and performance analyses to senior management
• Recommend incentive schemes and feedback mechanisms to improve field traction and sales outcomes
• Define objectives and establish monetization KPIs aligned with DataCo’s incubation checkpoints
• Monitor pipeline activation, forecast revenue, and drive feedback loops for product optimisation
• Collaborate with Finance to integrate monetization metrics into financial planning
• Regularly assess customer satisfaction and NPS for monetized data products to inform product and sales strategy

Governance, Risk and Brand Compliance

• Ensure legal, privacy, and regulatory compliance in all data monetization activities
• Ensure all outbound commercial engagements comply with MTN’s data governance, consent, and privacy standards
• Partner with Legal and Privacy teams to structure compliant and auditable commercial agreements
• Collaborate with Brand and Communication teams to ensure unified, reputationally sound go-to-market messaging

Qualifications

Education:

• Bachelors’ or Master’s degree in Business Strategy, Computer Science, Engineering, Data Science, or a related field
• MBA or relevant executive leadership training is advantageous, especially with a focus in Strategy, Digital Marketing, or related commercial discipline
• Professional certifications in solution sales methodologies (e.g., SPIN, Challenger, MEDDIC) are a plus

Experience:

• Minimum of 10+ years of experience in enterprise sales leadership roles, with a demonstrable track record of exceeding sales targets in complex B2B environments, with an ideal focus in data, analytics, technology, or telecom
• Extensive experience in data monetization strategies, business models, and value propositions
• Exceptional ability to understand customer needs, articulate value, and co-create tailored solutions that address specific business challenges
• Strong understanding of commercial terms, pricing strategies, and contract negotiations
• Proven ability to identify and develop new business opportunities and expand market share
• Capability to develop and execute long-term sales strategies aligned with organizational goals
• Understanding of key financial metrics and their impact on business performance
• Ability to translate technical capabilities into business value propositions
• Superior written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences
• Ability to deliver compelling presentations to C-suite executives and diverse stakeholders
• Highly developed negotiation and influencing capabilities
• Excellent analytical and problem-solving abilities, with a solutions-oriented approach
• Demonstrated ability to build, motivate, and manage high-performing sales teams
• Proven ability to manage relationships with internal and external stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic, and evolving technology landscape

Competencies:

• Enterprise Sales Strategy: Designs and leads value-based selling strategies across B2B and public sector domains
• Solution Co-Creation: Collaborates with partners and clients to shape data-driven use cases and commercial outcomes
• Partner Ecosystem Development: Identifies and scales high-value relationships to extend market reach
• Performance Management: Tracks pipeline health, conversion rates, and sales metrics to inform strategy and capability interventions
• Commercial Deal Design: Leads complex deal structuring aligned with monetization models, consent frameworks, and buyer expectations
• Client Relationship Management: Builds long-term commercial relationships grounded in credibility and innovation
• GTM Content Development: Crafts sector-specific sales kits, demos, and proposal assets to support field enablement

Functional Knowledge:

• Geospatial Analytics Knowledge: Strong understanding of geospatial data, GIS platforms, location intelligence, and their applications across various industries
• Data Analytics & AI/ML: Solid grasp of data analytics concepts, methodologies, and the application of Artificial Intelligence and Machine Learning in real-world business scenarios
• Big Data Technologies: Familiarity with big data technologies, data warehousing, and data lake architectures
• Cloud Platforms: Understanding of cloud-based data solutions and platforms (e.g., AWS, Azure, GCP)
• API Economy: Knowledge of API-driven data exchange and integration
• Data Governance & Privacy: Awareness of data governance principles, data privacy regulations and ethical data usage

Apply Before: 07/20/2025

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Responsibilities

• Group DDO Blueprint Execution and Governance
• Lead the rollout of the Group DDO blueprint across all MTN markets, supported by localized implementation plans tailored to each Opco
• Operationalize blueprint principles, including data maturity advancement, monetization readiness, and AI adoption
• Monitor adherence to blueprint KPIs and proactively flag deviations in architecture or operating models
• Collaborate with Group DataCo, AI, and Platform teams to update the blueprint on a quarterly basis, incorporating feedback and lessons learned

Strategic Road mapping and Transformation Co-creation

• Drive all customer DDO engagements including maturity assessments, transformation strategy design, and control implementation and operationalization, and co-create with customer executives the near and long-term transformation roadmaps
• Facilitate roadmap signoffs at the ExCo level and embed KPIs into business planning and performance management cycles
• Advise on capability sequencing, monetization readiness (including data quality & governance, target operating model, capability readiness, systems, and platforms), and AI integration maturity to ensure strategic alignment and execution feasibility
• Support risk-adjusted prioritization across technology, data, governance, and product workstreams
• Collaborate with IT, Cloud, and Network leadership to provide an end-to-end diagnostic, solution design and execution plan for external and internal clients
• Build the DDO Transformation book of business and deliver on the financial targets for the service line

Capability & Operating Model Uplift

• Define target-state data and analytics capabilities across key domains including data science, engineering, architecture, and governance
• Support HR, L&D, and functional teams to drive competency mapping and organizational design aligned with transformation goals
• Build capacity through agile, squad-based delivery, federated CoEs, and cross-OpCo communities of practice

Executive Coaching and Leadership Activation

• Deliver structured coaching engagements for OpCo CEOs, CTIOs, CFOs, and CDOs on strategic data transformation
• Align local sponsorship models and steerco routines with Group-level transformation governance
• Support leadership in articulating AI and data strategy messaging for investors, regulators, and market stakeholders

Performance Management and Value Assurance

• Establish and monitor data transformation value metrics aligned with ROIC, time-to-market acceleration, and EBITDA uplift
• Embed data transformation KPIs into Group and OpCo performance scorecards to ensure accountability and impact
• Track benefit realization and operational impact of blueprint execution through structured quarterly reviews

Best Practice Codification and Consulting Delivery

• Maintain a centralized repository of cross-OpCo case studies, implementation toolkits, and transformation playbooks
• Build and empower a world-class centralised internal consulting team with a mix of full-time and contractor resources to deliver and scale the DDO consulting business line
• Represent MTN in internal and external data transformation forums and executive sessions

Qualifications

Education:

• Master’s degree in business strategy, Information Systems, or Digital Transformation related field
• Executive certification in Operating Model Transformation, Agile Scaling, or AI Strategy preferred

Experience:

• Atleast 10+ years in top-tier management consulting, technical leadership, or enterprise-wide transformation roles, with strong focus on digital transformation, digital business building, and data-driven decision making
• Proven success leading complex operating model change across multi-country organisations and engaging successfully at senior leadership levels to drive clear action and serving as a leadership advisor
• Demonstrated ability to build and leverage delivery partnerships to scale customer impact. P&L ownership and deal-making experience is highly preferred
• Very Strong knowledge of digital operating models, data structures and governance end to end, data quality, analytics platforms and methodologies, capability maturity assessment methods, and a strong sense of cross-industry data monetisation strategy, opportunities, and best practices

Apply Before: 07/20/2025

go to method of application »

Responsibilities

Strategic Engagement and Internal Activation

• Design and execute the Group-wide data monetization roadmap for MTN, ensuring alignment with the platform strategy
• Champion data as a strategic asset, building a unified pan-African agenda for data-led innovation and commercial growth
• Act as the internal ambassador for DataCo, advocating for the power of data across the organization
• Inspire Group Exco, OpCo CEOs, and senior business leaders by articulating the revenue-generating potential enabled by data
• Lead OpCo engagement and steer the development of a robust internal pipeline of strategic use cases in line with DataCo’s strategy
• Craft tailored transformation charters for each OpCo, ensuring alignment with C-level priorities and responsiveness to local market dynamics

Data -driven solution development

• Collaborate with OpCos and Group units to co-create transformation roadmaps focused on data monetization and strategic growth
• Drive alignment of OpCo business units to the Group’s standardized data product portfolio and pricing models
• Lead the end-to-end lifecycle of data-driven products and services—from ideation and commercial use-case design to development and ongoing optimization. Key offerings include customer and behavioral insights, identity and verification APIs, location intelligence, and data-as-a-service platforms
• Champion customer-centric product development through agile methodologies and iterative design practices
• Ensure integration of data products with MTN’s broader digital, fintech, and enterprise solutions ecosystems
• Establish and scale MTN’s Data-Driven Organization (DDO) advisory function

Solution Sales & Technical Pre-Sales Enablement

• Collaborate with Group and OpCo sales teams to co-develop, position, and deliver data and analytics solutions tailored to B2B clients across key sectors such as financial services, FMCG, retail, and government
• Oversee the creation of sales collateral, technical demos, and proof-of-concept frameworks to support pre-sales engagements
• Empower sales teams with the technical expertise and consultative tools required to close complex data and analytics deals
• Own & deliver the business case and P&L for the data monetization portfolio, setting ambitious revenue and margin targets while driving scalable growth across MTN’s footprint and beyond
• Define go-to-market strategies and monetization models for priority verticals and regions

Ecosystem Development and Strategic Partnerships

• Identify and build high-value partnerships with key ecosystem partners including data aggregators, tech platforms, advertisers, solution delivery partners, and analytics providers to drive co-innovation and market expansion
• Establish monetization-focused collaborations around geospatial intelligence, AI-powered datasets, and data marketplaces
• Represent MTN in pan-African and global forums to elevate the discourse on data-driven analytics solutions across an extensive range of Medium, Large Enterprise, and Public Sector verticals

Change Management and Commercial Enablement

• Champion a culture of data literacy and commercial acumen across MTN’s leadership and mid-tier management
• Build and lead a high-performing DataCo team comprising product managers, data scientists, IT and solution engineers, and business development & G2M experts
• Foster a culture of innovation, agility, and cross-functional collaboration across Group and OpCo teams
• Lead capability building for data monetization within DataCo and across OpCos
• Deploy structured playbooks, incentive models, and operational frameworks to embed commercial thinking into data initiatives

Productization and Market Activation

• Define product-market fit for MTN’s high-value data offerings across sectors including FMCG, financial services, and the public sector
• Guide market segmentation, commercial packaging, and go-to-market activation to ensure scalable adoption and impact
• Support revenue forecasting and deliver investor-grade value articulation for data monetization initiatives

Governance, Policy, and Regulatory Alignment

• Standardize Group and OpCo data governance policies to enable scalable, compliant commercialization of data assets
• Institutionalize Responsible AI principles across all data products and services to ensure ethical innovation
• Ensure full compliance with global and local data privacy regulations across the data portfolio
• Work with legal, risk, and information security teams to uphold best-in-class standards in data governance, ethical usage, and customer trust

Business Value Realisation and Incubation Success Metrics

• Establish and monitor ROI and KPI dashboards to track the impact of commercial data transformation
• Track and continuously optimize monetization success metrics, including revenue uplift, cost avoidance, and cross-sell impact and leverage insights to refine and enhance the business
• Align execution milestones with structured phase checkpoints such as pipeline activation, partner onboarding, and delivery traction to ensure disciplined progress tracking

Qualifications

Education:

• Bachelor’s degree in computer science, Business, Engineering, or related field
• Master’s degree in Data Strategy, Business Administration, A.I., Digital Transformation, or a related field
• Additional certifications in AI, Innovation Management, or Data Commercialisation are advantageous

Experience:

• Atleast 15+ years in data analytics, strategy, and commercial leadership roles, with 5+ years at Executive or CDO-level
• Demonstrated success in launching or scaling monetisation of data / digital assets. Strong P&L ownership and clear ability to build from the ground up
• Background in telco, fintech, digital platforms, or strategy advisory with exposure to digital transformation and data commercialisation
• Proven experience in data monetization, solution selling, product leadership, and technical pre-sales—preferably across emerging markets. Experience successfully navigating the B2B sales cycle
• Strong understanding of B2B data use cases, platform architecture, API ecosystems, and data privacy frameworks
• Exceptional Cross-functional leadership in multi-country contexts; Strong client engagement and pre-sales enablement capability

Core Competencies:

• Strategic Data Monetisation: Drives business value creation through productised data assets
• Commercial Acumen: Aligns data transformation to clear revenue, cost, and growth outcomes
• Transformation Leadership: Leads enterprise-wide change and capability uplift
• Cross-Functional Influence: Builds buy-in across commercial, finance, legal, and tech teams
• Partner Ecosystem Vision: Curates co-innovation ecosystems to scale monetisation impact
• Governance and Trust Stewardship: Champions compliance, privacy, and ethical data use. High integrity and governance orientation while innovating in agility with an execution bias
• Investor-Grade Communications: Articulates the strategic impact of data to boards, shareholders, rating agencies, etc.

Apply Before: 07/20/2025

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Responsibilities

The Manager Compliance is accountable for the following:

• Ensure adherence to the relevant compliance and regulatory requirements.
• Development of compliance risk management, internal controls and fraud management strategies to avoid non-compliance.
• Development of Compliance Risk Management Plans, Risk and Control Matric (RACM), fraud deep dives.
• Monitoring, testing and reporting on compliance, internal control and fraud management.
• Maintain compliance, internal control and fraud risk dashboards
• Participate in the development and rolling out of the compliance, internal control and fraud training and awareness initiatives.
• Influence decision making at operational level and supervise all staff reporting to this role
• Manage productivity of all staff reporting to this position.
• Ensure use of best practice in compliance, internal control and fraud management
• Identify areas where the function can optimize costs
• Prepare and/or provide inputs for the preparation of Risk and Compliance Exco, OPCO and Risk Management and Compliance Committee (RMCC) reports

Role Dependencies

• Active support from the Senior Manager: Compliance
• Comprehensive understanding of MTNSA Compliance, Internal Control and Fraud Management policy, framework and standards
• Deep understanding of the MTN Business Strategy
• Close liaison with Regulatory Compliance, Compliance Champions, Business Units and other Assurance Providers

Qualifications

Education

• Minimum of 3-year degree/diploma; preferably in Compliance, Internal Control and/or Risk Management, or related
• Fluent in English
• Certification recommended or ideal

Experience

• Minimum of 5 years’ experience in risk/audit/compliance/internal control/fraud, with experience in supervising / managing others
• Experience working in a medium to large organization
• Work across diverse cultures

Apply Before: 07/18/2025