Trending Vacancies at Capitec Bank

Purpose Statement

• To design, develop and deploy reporting and analytical solutions to support and enhance business decisions through processing and converting data into actionable insights, delivered in report form, using the Capitec reporting and analytical tools (software) of choice.

Qualifications (Minimum)

• A relevant tertiary qualification
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Certification in AWS Practitioner
• A relevant degree in Information Technology - Computer Science or Statistics

Experience

Minimum:  

• At least 3-4 years’ experience implementing innovative BI solutions leading to clear business decisions and benefits
• At least 3-4 years’ experience in data analysis, including experience in and understanding of database structure design and data extraction principles (ETL)
• At least 3-4 years’ experience working with any visualisation tools of which at least 2 years is on Power BI (DAX, M)
• At least 3-4 years' experience in SQL (Postgres, MySql, MS SQL) which involved cleaning, enriching, transforming , data mapping, data aggregation, and data normalisation that is suitable for data analysis
• Working with product development life cycle and Agile frameworks
• Experience managing projects own work and initiatives from start to finish, including planning, scoping, budgeting, and timeline management
• Must understand data and relational databases, and be able to build proper reports and dashboards

Ideal:

• Data analysis methodologies or BI development in a various industries (i.e., financial/banking environment including financial, insurance, telecommunications and risk industries)
• Solid experience with data and Power BI

Knowledge

Minimum: 

• Overall good understanding and application of BI and Data Warehousing best practice
• Overall good understanding in Python or R (or any other relevant programming language)
• Expert in the field of BI development (reports, dashboards, data visualisation, etc.)
• Extensive knowledge of BI/reporting and analytical tools
• In depth knowledge of BI environments, solutions and implementations (end-to-end BI architecture and technologies)
• In depth knowledge in the field of data analysis methodologies (Descriptive-,Diagnostic-,Predictive-,Prescriptive Analytics)
• Knowledge of SQL query language
• A good understanding of design and user experience principles

Ideal:

• Extensive knowledge of Power BI services (including Advanced AI and ML, and Cognitive services within the Power Platform)
• Working knowledge of the AWS ecosystem and services
• Analysis/report development in a financial/banking environment 
• Knowledge of SQL query language: Preferably AWS services (Redshift, Athena, DataLake, Python, PostgreSql, MySQL) or MS Technologies (Azure services, SQL, SSAS) 
• Understanding of Agile principles, and knowledge of both Waterfall and Agile development approaches

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Problem solving skills
• SQL Skills

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What you will be doinng

• In this position, you will collaborate across all products within the bank, ensuring a holistic view of end-to-end banking operations.
• You will consolidate interactions across the entire bank into one platform, providing comprehensive insights into various processes.
• A key focus of the role will be conducting profitability analyses, with future opportunities to develop and implement AI models for analyzing financial data to drive strategic decision-making.
• This role offers an exciting opportunity to contribute to both current operational efficiencies and future AI-driven innovations.

Minimum Requirements:

• 7+ years working experience as a BA in a wide variety of situations, contexts and complexities. Must be capable in using a variety of techniques and completing business analysis tasks independently.
• Internal: Completion of BA School of Learning Level 4
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal: 

• Banking Industry Knowledge

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Purpose Statement

• To provide data security expertise to build out and maintain resilient, scalable, cost-effective and high-performing data security solutions that will assist Capitec to become the best bank in the world.
• We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below

Qualifications (Minimum)

• A relevant tertiary qualification
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in AWS Foundation or Cloud Computing
• AWS Data/Security certification
• Bachelor's Degree in Information Technology or Engineering
• Relevant certifications such as CISSP, CISM, CISA, or other security-related certifications

Experience and Knowledge

Minimum Experience:

• 5+ years in Infrastructure, Software Development, DevOps or Security;  OR  3+ years' design and implementation of highly available, enterprise-scale public Cloud infrastructure;  OR  3+ years in AWS with a focus on either Data or Security or IAM
• Design and hands-on troubleshooting background on AWS platform (Azure or GCP will be advantageous)
• Working in a DevOps environment
• Developing and supporting infrastructure and Cloud security capabilities for microservices-based architectures
• Working with CI/CD technologies (i.e., GitLab and GitHub)
• Authentication and Authorisation technologies and protocols (LDAP, Kerberos, AD, OAuth 2.0, OpenID Connect, SAML)
• Working with scripting and provisioning and IaC tools (like Terraform, Ansible, CloudFormation, etc.)

Minimum Knowledge:

• Basic understanding of at least one high-level programming language (GoLang / .Net / Java / Python)
• Advanced scripting skills in at least one of the following: Bash / PowerShell
• Design and deployment of highly available, enterprise-scale cloud infrastructure
• Advanced knowledge of infrastructure concepts, technologies and patterns; including SDLC and IaC principles

Practical, working knowledge of:

• Developing and delivering systems on AWS platforms (Azure or GCP will be advantageous)
• Supporting and enhancing build and release processes through automation, using a combination of processes and existing tools
• Understanding of Cloud and data security technologies and best practices
• Understanding of networking in Cloud environments

Ideal Experience and Knowledge:

• 3+ years in AWS with a focus on data security
• Experience in a financial services or banking organisation
• Experience in infrastructure security
• Experience in engineering data and/or security log pipelines using Big Data technologies (such as Spark, Kafka, Hadoop, Storm, etc.)
• Experience with ELK, New Relic, or similar on public Cloud platforms
• Experience with Docker and Kubernetes
• Experience working in a fast-paced Agile/Scrum environment (Atlassian Stack)
• Experience working with various database technologies, SQL Server, MySQL, PostgreSQL, RedShift, Oracle, etc.
• Experience working with vault/secret platforms (i.e., HashiCorp)
• Previous experience in a DevOps role and incorporating security controls in the build process
• Demonstrated experience in designing, implementing, and managing data security solutions for structured and unstructured data
• Understanding of modern software engineering patterns; including those using in highly scalable, distributed and resilient systems
• Ability to deliver long-term, repeatable IaC solutions that incorporate directly into an overall CI/CD process
• Knowledge of JSON templates, Powershell, CLIs, Shell, and Python
• Experience working with cross-functional teams and providing data security guidance to Developers and IT staff
• Familiarity with regulatory requirements and industry standards related to data protection

Skills

• Analytical Skills
• Communications Skills
• Consultation skills
• Planning, organising and coordination skills
• Problem solving skills

Additional Skills

• Excellent written and verbal communication skills
• Cloud Data Security: Proficiency with securing data in Cloud environments (e.g., AWS, Azure, GCP)
• Data Security: Proficiency with securing Big Data platforms, and database systems - ensuring data integrity (e.g., Hadoop, Spark, MSSQL, Oracle)

Data Masking and Obfuscation:

• Data masking and tokenisation tools and their integration
• Data obfuscation techniques to protect sensitive information
• Data Governance: Understanding of data governance frameworks and practices
• Data Privacy Regulations: Familiarity with POPIA, GDPR, or other data privacy regulations
• Data Encryption: Proficiency in data encryption techniques and technologies to safeguard structured and unstructured data
• Access Control: Expertise in managing user access, permissions, and identity management systems for data security
• Data Loss Prevention (DLP): Expertise in the management and administration of DLP solutions for monitoring and controlling data in transit and at rest
• Secure Data Transfer Protocols: Proficiency with secure protocols (like TLS / SSL) for data in transition
• Data Classification: Ability to classify data based on sensitivity, and to apply appropriate security measures
• Secure Logging and Auditing: Expertise in setting up comprehensive logs and audit trails for data access and changes

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About the role

• Exciting Career Opportunities await You at Capitec!
• Join our innovative Credit Management division as a Decision Scientist in the vibrant locations of Stellenbosch or Sandton. We're actively seeking individuals at all experience levels, from entry to intermediate to senior/lead, to become part of our dynamic teams.
• As a Decision Scientist at Capitec, you'll play a pivotal role in building application and behavioral scorecards. We're looking for candidates with a postgraduate degree and relevant experience at varying levels.
• If you're eager to be a part of the Capitec family in 2024 and ready to elevate your career to new heights, seize the opportunity by submitting your details through this advertisement today. Let's connect in 2024 and embark on this exciting journey together!

Experience

• 4 years’ relevant experience in statistical analysis

Experience must include the following (within the Retail Credit Risk Management Environment):

• Extracting and Aggregating Data from Large Relational Databases
• Data Mining and Predictive Modelling

Qualifications (Minimum)

• Honours Degree in Mathematics or Data Science

Qualifications (Ideal or Preferred)

• Masters Degree in Mathematics or Data Science

Knowledge

• Analytics
• Predictive Modelling and Machine Learning
• Project management methodologies
• IT implementation cycle
• Credit cycle
• Technical understanding and knowledge (different operating systems / databases / programming languages)
• General business acumen to identify the impact technical issues may have on design and delivery of solutions.
• Best practices and tools in credit risk
• Interpretation of user requirements and translation into business requirements specifications
• Retail credit environment / industry
• Confidentiality and intellectual property implications and constraints
• Interpretation of user requirements
• Translation of business requirements into business requirement specifications

Skills

• Communications Skills
• Numerical Reasoning skills
• Analytical Skills
• Reporting Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Attention to Detail
• Programming skill (SAS, SQL, R, Python)
• Commercial Thinking Skills
• Interpersonal & Relationship management Skills
• Leadership Skills

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Purpose Statement

• To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of non-medical claims, including but not limited to Life and Non-Medical Credit Life Insurance claims ) in accordance with terms and conditions of the policy, S.A legislative frameworks and goals, objectives, processes and standards sets by Capitec Life

Experience

MINIMUM:

• More than 2 years practical experience in Life and Non-Medical Credit Life Insurance Claims Assessment

IDEAL:

• Practical experience on assessment of Life and Non-Medical Credit Life Insurance products
• Occupational certificate of course on long-term life Insurance Claims Assessor

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Business Administration or Forensics

Knowledge

MINIMUM:

• Understanding of the long-term insurance industry and claims handling processes and 
• Knowledge of Life and Non-Medical Credit Life Insurance Products
• Knowlege of relevant legal framework relating to funeral and life insurance claims

IDEAL:

• Practical experience on assessment of Life and Non-Medical Credit Life Insurance products

What you will be required to do

• Support Non-Medical Claims Process Set-up
• Non-Medical Claims Assessment
• Non-Medical Claims Queries and Complains
• Stakeholder Engagement

Skills

• Administration Skills
• Attention to Detail
• Decision making skills
• Numerical Reasoning skills
• Planning, organising and coordination skills

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About the role

• As a key player in our marketing team, you'll be responsible for driving marketing objectives by executing targeted campaigns that align with our strategic goals. You'll nurture existing client relationships by understanding their banking behaviors, leveraging insights to reinforce loyalty, and promoting further product engagement.
• Additionally, you'll design and implement performance-driven campaigns aimed at acquiring new clients and launching new products, utilizing the most effective communication channels to maximize impact.

Key Performance Areas:

• Drive the achievement of marketing business objectives through strategic management of paid media campaigns.
• Oversee multi-media strategy execution and success across various paid media channels, including planning, creative development, audience segmentation, testing, deployment, and metric reporting.
• Strategically plan and execute communications and media activities across diverse channels, determining the appropriate timing and content.
• Develop and execute effective communication strategies, tailored to different stages of the client life cycle, to enhance client value.
• Serve as the primary contact for internal stakeholders and support the preparation of presentations.
• Lead weekly status meetings to ensure alignment and track budgets.
• Monitor and manage campaign budgets, approve media plans, and handle PO requests.
• Produce monthly campaign reports, assist with management reports, and provide ad-hoc reporting.
• Offer guidance on paid media best practices and share key learnings to drive improvement.

Our ideal candidate has:

• 3-5 years brand marketing experience in a large, complex and client focused organisation
• Ideal experienced gained in an FMCG, retail, retail banking or services industry
• Cross functional project coordination / Management

Knowledge of:

• Principles of brand marketing and paid media
• Data analysis, client profiling and segmentation
• Digital marketing and e-commerce
• Campaign management
• Internal and external communication methods and practices
• Stakeholder and relationship building and management.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant degree in Marketing or Business Management

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills

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Purpose Statement

• To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models. 
• To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success. 

Qualifications (Minimum)

• A relevant tertiary qualification in Engineering - General
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering - General or Engineering - Industrial

Experience

Minimum:

• Minimum of 3-5 years' relevant experience in processing systems, processes, procedures and support in a similar role
• Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements
• Business Improvement

Ideal:

• 5+ years' relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model
• Lean / Six Sigma methodologies and Theory of Constraints (TOC)
• Agile way of working
• Leadership

Knowledge

Minimum:

• Business Change Life Cycle and Change Management principles  
• System Development Life Cycle
• Project Management Life Cycle                                                  
• Quality Management 
• Risk and Issue Management 
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling                                                      

Ideal:

• Lean way of work principles
• Agile way of working practices
• BABOK, SOA, TOGAF, ARCHIMATE
• Banking / Financial processes and procedures
• Banking systems: SBL, Horizon, STrack, Postilion, etc.
• In-depth knowledge of Capitec Products
• Data and trend analysis 

Skills

• Communications Skills
• Analytical Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Facilitation Skills
• Negotiation skills

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About the role

• To design, manage, test, implement and maintain decision and process automation through the use of lowcode functions aligned to business strategy and operational requirements, ensuring that the relevant internaland external governance is followed.
• To provide support and query resolution and liaise with system parties to ensure timely resolution of business rules and process automation.

Our Ideal Candidate

• Possesses advanced knowledge of strategy automation tools
• Coding in Apex and integrating using Apex classes
• Experience with project management, business strategy documentation
• Minimum of 4-6 years in lending automation toolsets like Experian PowerCurve and FICO Blaze

Minimum Education

• A relevant tertiary qualification in Information Management
• Certified Salesforce Administrator

Ideal Education

• Certification in Information Technology - Computer Science or Information Technology
• Salesforce Platform Developer
• Salesforce JavaScript Certified

Minimum Experience

• 4 - 6 years’ experience in Scored and other lending automation toolsets
• Experian PowerCurve
• FICO Blaze
• Salesforce Certification / Experience
• nCino Experience

Minimum Knowledge

• Strategy Automation tools
• Coding in Apex
• Integrating using Apex classes
• Project Management and coordination
• Business Strategy Documentation including assistance with drafting source documents for training purposes

Ideal Knowledge

• Jira
• Confluence
• Agile
• Scrum

Advance knowledge and understanding of:

• Business and Systems Analysis Methodologies
• ITIL Principles and the application thereof (incident and change management)

Good understanding of: 

• Banking systems
• Business banking models
• Credit operational processing
• Best practices for Quality Assurance (QA)

Skills

• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills