Business Process Engineer (Bellville / Stellenbosch) at Capitec Bank

Purpose Statement

• To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models. 
• To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success. 

Qualifications (Minimum)

• A relevant tertiary qualification in Engineering - General
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering - General or Engineering - Industrial

Experience

Minimum:

• Minimum of 3-5 years' relevant experience in processing systems, processes, procedures and support in a similar role
• Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements
• Business Improvement

Ideal:

• 5+ years' relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model
• Lean / Six Sigma methodologies and Theory of Constraints (TOC)
• Agile way of working
• Leadership

Knowledge

Minimum:

• Business Change Life Cycle and Change Management principles  
• System Development Life Cycle
• Project Management Life Cycle                                                  
• Quality Management 
• Risk and Issue Management 
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling                                                      

Ideal:

• Lean way of work principles
• Agile way of working practices
• BABOK, SOA, TOGAF, ARCHIMATE
• Banking / Financial processes and procedures
• Banking systems: SBL, Horizon, STrack, Postilion, etc.
• In-depth knowledge of Capitec Products
• Data and trend analysis 

Skills

• Communications Skills
• Analytical Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Facilitation Skills
• Negotiation skills