TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
Manage reporting and renewal pipeline:
- Renewal pipeline co-ordination and oversight
- Managing ,monitoring and controlling of all Lease Renewal/Space Option/Extended Tenure data
- Preparation and control over various reports, including renewal reports, radar reports and viability schedules to mention a few
Management of property administration:
- Handling queries
- Ensuring that lease renewals and paperwork is completed timeously
- Preparation of Heads of Agreement accurately and timeously
- Preparation of viability requests accurately and timeously
- Preparation of Project Files and the issuing of these files timeously
- Preparation of Exec Summaries accurately and timeously
- Updating and maintaining of landlords’ contact details on SAP
- Co-ordination, collection and updating of monthly turnover figures by shopping centre
- Ad hoc duties
Processes management:
- Maintain electronic filing system for all developments and store leases
- Ensure efficient administration processes are in place and updated from time to time.
Stakeholder management
- Manage relationships with internal and external stakeholders e.g. Financial managers/Landlords etc.
People management:
- Deliver in line with property managers and head of property developments requirements
Qualifications and Experience:
- Finance and Admin related degree or diploma
- Property related Degree or Diploma
- Lease/property administration experiance (Advantageous)
- General administration role experiance (Advantageous)
- Proficient in Word/Excel and PowerPoint. SAP experience would be preferable
Skills:
- Attention to detail
- Planning & Organising
- Process Orientation
- Customer Insight & Focus
- Problem Solving
- Performance Focus
- Relationship Building & Networking
- Ability to manage stress
- Resilience
- Able to handle high volume of work
go to method of application »
Key Responsibilities:
Manage reporting and renewal pipeline:
- Renewal pipeline co-ordination and oversight
- Managing ,monitoring and controlling of all Lease Renewal/Space Option/Extended Tenure data
- Preparation and control over various reports, including renewal reports, radar reports and viability schedules to mention a few
Management of property administration:
- Handling queries
- Ensuring that lease renewals and paperwork is completed timeously
- Preparation of Heads of Agreement accurately and timeously
- Preparation of viability requests accurately and timeously
- Preparation of Project Files and the issuing of these files timeously
- Preparation of Exec Summaries accurately and timeously
- Updating and maintaining of landlords’ contact details on SAP
- Co-ordination, collection and updating of monthly turnover figures by shopping centre
- Ad hoc duties
Processes management:
- Maintain electronic filing system for all developments and store leases
- Ensure efficient administration processes are in place and updated from time to time.
Stakeholder management
- Manage relationships with internal and external stakeholders e.g. Financial managers/Landlords etc.
People management:
- Deliver in line with property managers and head of property developments requirements
Qualifications and Experience:
- Finance and Admin related degree or diploma
- Property related Degree or Diploma
- Lease/property administration experiance (Advantageous)
- General administration role experiance (Advantageous)
- Proficient in Word/Excel and PowerPoint. SAP experience would be preferable
Skills:
- Attention to detail
- Planning & Organising
- Process Orientation
- Customer Insight & Focus
- Problem Solving
- Performance Focus
- Relationship Building & Networking
- Ability to manage stress
- Resilience
- Able to handle high volume of work
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Key Responsibilities:
Work collaboratively with stakeholders to understand their business & marketing objectives, and how those translate into direct marketing campaigns that meet customer expectations.
- Engage with marketing teams to understand their marketing calendar and objectives.
- Work with analysts to understand the customer and identify key opportunities and segments to communicate to for best ROI.
- Interrogate the campaign plan to understand what is required from a data, technology, and design perspective to successfully execute direct marketing communications across channels.
Use Martech tools to create, build & execute direct marketing campaigns across multiple channels, according to the agreed brief and on deadline.
- Select relevant customers while applying policy, business, and consent rules per channel.
- Build, test and execute the communication per channel (SMS, Email, etc).
- Ensure that the campaign is efficiently built to the agreed standards and that tests are designed and implemented correctly.
- Perform detailed QA checks per communication per channel to ensure that any personalisation is applied accurately, links work as intended and where relevant, images pull through correctly.
- Execute the campaign as per the agreed schedule and within SLA.
Conduct post campaign analysis and report back the campaign performance.
- Create accurate campaign reports using standardised reporting methodology.
- Interpret and aggregate report findings. Ensure that the findings are understood by marketing teams.
- Work with analysts to conduct deeper analysis when needed. Understand and present the analysis back to relevant stakeholders.
- Use campaign results and analysis to influence and improve future direct marketing campaign performance.
- Suggest continuous platform improvements and contribute to the ongoing development, maintenance, and success of the Group’s direct marketing platform.
- Build, monitor, and support the implementation of future automated journeys across multiple segments and audiences to enhance customer communication across channels and touchpoints.
Qualifications and Experience:
- Relevant BCom/IT/IS Degree or Diploma
- 3-5 years of experience in a direct marketing / CRM execution team.
- Experience with Martech platforms such as Salesforce, SAS, Bloomreach, etc. is advantageous.
- Experience with data extraction, campaign fulfilment, business analysis, project management, and report automation highly beneficial.
Skills:
- Be a champion of customer-centric marketing, with a passion for leveraging data to achieve business objectives.
- Data and results driven, with a knowledge of marketing automation, CRM metrics, A/B testing and ROI.
- A critical thinker with strong attention to detail and problem-solving skills.
go to method of application »
Your key areas of responsibilities will include:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.
Must haves:
- A Matric Certificate.
- Passionate about retail is a must.
- Sales driven and service focused.
- Possess a strong work ethic and hands-on attitude.
- Demonstrate initiative to deliver results.
- Experience in representing a quality brand
- Ability to thrive under pressure
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts.
go to method of application »
To deliver the above, you must have the following:
- A Grade 12 qualification
- Correct measurements as stipulated above. (Please measure yourself accurately prior to application.)
- Well-groomed and professional
- Has excellent interpersonal and communication skills and is able to multi-task.
- Have an interest in fashion
- Good administration ability and computer literate (MS office)
- High sense of urgency, punctuality and timeliness
- Must have a strong work ethic and motivation to learn, including a positive can-do attitude
- Work well individually as well as in a team
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Your key areas of responsibilities will include:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Must haves:
- Can do attitude
- Be a South African Citizen
- Excellent communication and selling skills
- Passionate about retail and fashion – advantageous
- Sales driven and service focused
- Possess a strong work ethic
- Demonstrate initiative to deliver results.
- Ability to thrive under pressure
- The ability to deal efficiently with customer queries and complaints
- Must be able to work retail hours
- Reliable transport
- Must be able to start immediately
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- Relevant qualification
- A minimum of 3 years retail or admin experience
Skills:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Key Responsibilities
- Provide secretarial and administrative support to the Head of Business (Coricraft)
- Diary Management
- Coordinate year-end leave schedule
- Devising and maintaining office systems, including data management and filing
- Maintain confidentiality of information
- Coordinate and compile all management reports
- Prepare monthly management presentation slides
- Arrange local and international travel arrangements
- Liaise with internal and external business partners at all levels
- Coordinate meetings and functions, including venues and catering
- Perform adhoc functions for the Head of Business
- Submit travel documentation and claims timeously
- Capture trip requisitions, currency, hotel, and car bookings
- Monitor and respond to emails on behalf of the Head of Business
- Organize and maintain the Head of Business office, ensuring it is well-equipped and functional
- Assist with the preparation of correspondence, reports, and other documents
- Track and follow up on tasks and deadlines for the Head of Business
- Facilitate communication between the Head of Business and other departments, ensuring information flows smoothly.
Qualification and Experience
- Matric
- A minimum of 2 years Secretarial experience at the same or similar level (Essential)
Skills
- High degree of Professionalism
- Excellent verbal and written communication skills
- Good interpersonal skills
- Strong planning, organizing and coordinating ability
- Excellent attention to detail and a high level of accuracy
- High level of ownership and independence
- The ability to handle pressure in a constantly changing and challenging environment
- The ability to handle highly confidential matters
- Excellent working knowledge of MS office
- Excellent problem-solving skills
- Assertiveness
- The ability to multi-task and prioritize
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Method of Application
Use the link(s) below to apply on company website.
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