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Today’s customer occupies a new power position. They want the best product at the most convenient location and the lowest price. And they expect delivery the next day-if not today. Loyalty is no longer dictated by brand, but by the type of service you can provide. Fall short just once and your customer may be gone. Competing in this landscape comes do...
Overview
The primary objective of this role is to build, manage, grow, and lead a team of Software Business Analysts to produce high quality documentation regarding project and program requirements and to provide clear and effective communication to stakeholders, facilitators, and partners in order to enable implementation of WCS (Warehouse Control System) solutions in a cost-effective way.
Responsibilities
Qualifications
Overview
The Software Solutions Consulting Director acts as the primary technical resource to the account management teams and their clients, articulating software technology and product capabilities to business and technical stakeholders. Our Software Solutions team partners with clients, suppliers, and internal resources to uncover and understand software requirements and create a comprehensive software solution. Daily activities of this role include understanding client workflows and requirements, identifying gaps and defining solutions by working with Product and Engineering to design new functionality implementations. Additional areas of responsibility: sales support, on-going training for the Account Management team, responses to technical and functional elements of RFPs/RFIs, and maintenance of the Act-On demonstration environment.
Responsibilities
Qualifications
DESIRED QUALIFICATIONS:
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