Vacancies at Fortna

Overview

Reporting to the Manager of Software Project management, the primary focus of this position will be to facilitate the completion of the program, project and development releases of the projects that they or their resources are assigned.

They are responsible to coordinate all the efforts of Project Management, while ensuring open communication and best work practices for the entire department including BA’s, Software Engineering, QA Engineering, and Implementation to meet the specified requirements of a given software project/program.

This role is responsible to ensure the project/program releases adhere to the agreed schedule, scope, and budget as is defined in the process documentation. This position will manage the development(s) and deployment(s) of new warehouse and distribution center automation solutions throughout the project/program lifecycle

Responsibilities

• Apply engineering concepts in accordance with Fortna’s engineering objectives to drive the development and deployment of creative, effective, and timely software solutions within the triple constraints of schedule, scope, and budget
• Preparing, publishing, distributing, and maintaining detailed project schedules, and communications with clients
• Liaising with project stakeholders on an ongoing basis
• Setting and continually managing project/program expectations with sprint teams and other stakeholders
• Interfacing with multiple groups within a lifecycle which include internal sprint teams, external stakeholders, resources, and end users
• Identifying, managing, and controlling the change control process both with internal and external stakeholders
• Assuming responsibilities for risk management and risk mitigation
• Tracking project costs and preparing associated forecasts
• Ensuring that project releases are completed to design specifications and as per the “Definition of Done”
• Managing issues as they arise, creating and tracking risks, and mitigating them consistently
• Traveling to project sites as necessary to facilitate successful project implementation
• Creating and managing project records; archiving proper files for retention through Fortna’s Data Management System
• Attending internal and external project meetings
• Conducting project post-mortems and prepare recommendations report identifying successful and unsuccessful project elements
• Participate and help drive continuous process improvements and adoption to ensure delivery of extremely high-quality software projects

Qualifications

• Bachelor’s degree in software engineering, computer science, or a related field
• At least one year in a project management role within the company leading at least three projects independently
• Four to seven years of technical experience with project management
• Cross functional team management experience
• Strong understanding of software principles and methodologies
• Ability to employ persuasion/negotiation skills with discretion and consideration
• Project costing and forecasting experience
• Risk management and risk mitigation experience
• Ability to communicate ideas in both technical and user-friendly language
• Highly motivated, directed and a team player
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Excellent written and oral communication skills
• Strong interpersonal, organizational, time management and problem-solving skills
• Ability to travel nationally and internationally approximately 10-15% of the time
• Ability to perform essential functions of the job

DESIRED QUALIFICATIONS:

• Industrial automation, software, and/or material handling experience
• PMP certification
• Scrum certification

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Overview

The Sr. Project Manager (Sr. PM) is responsible for ensuring all projects and associates working under their leadership deliver on time, on budget, and within scope. The Sr. PM is a recognized technical authority in the areas of Material Handling Systems (MHS), Control Systems, and Warehouse Management. They will be responsible for delegating tasks, as well as personally developing, delivering, and leading discussions pertaining to reports for both Fortna management and client leadership. Experience needs to include a broad understanding of project management understanding and showcasing judgment to plan and accomplish organizational goals.

Responsibilities

• Manages multiple, large complex projects with $30M+ budgets
• Utilizes a broad understanding of project governance activities and tools in the delivery of projects and management of project risks
• Executes general processes associated with change controls, approvals, and information exchange involving both internal and external stakeholders and subcontractors
• Defines workflows, jobs, and reporting relationships of a project team
• Mitigates scope, schedule, and cost risks both internally and with customers
• Supports the development of departmental budgets and business plans for functional areas
• Manages and drives changes in a project actively resulting in Project Change Notice (PCN)
• Exhibits superior leadership skills by developing organizational goals and objectives
• Leverages progressive experience and knowledge to evaluate and compare material handling alternatives and technologies when supporting the design and implementation of solutions
• Applies a broad understanding of supply chain concepts, processes, and trends in the design and implementation of solutions.
• Leads one or more external and/or internal projects or work streams of intermediate size, scope, budget, and complexity
• Demonstrates continuous consulting skills in support of problem resolutions, ensures client acceptance of agreed deliverables, provides critical support on approach and methods, and helps with developing closed-loop communications for project stakeholders
• Exemplifies a strong work ethic by consistently practicing strong values such as integrity, dedication, and professionalism
• Effectively builds strong project teams and understands development needs in self and others
• Provides leadership as a Resource Manager as business needs require
• Delegates project tasks based on junior staff members' individual strengths, skill sets, and experience levels
• Builds strong relationships by applying strong interpersonal, communication, and listening skills
   

Qualifications

Education:

Bachelor’s degree and 8+ years of experience or 13+ years of work experience in one of the following disciplines: industrial, mechanical, or civil engineering; industrial or construction management.

Certification: Project Management Professional (PMP®) certification

Knowledge / Skills / Competencies:

• Demonstrated advanced knowledge and ability to develop and manage project budgets and perform the level of financial analysis to evaluate a project
• Supreme level project management skills, demonstrated through requisite knowledge and experience
• Highly advanced project management skills, demonstrated through requisite knowledge and experience
• Superior proficiency in the understanding of managing both indirectly and directly across multiple workstreams and projects
• Demonstrated ability to manage projects and teams remotely
• Leads by example through developing broad project leadership that effectively assigns responsibilities and sets clear expectations while assuring a high level of understanding
• Distinguished understanding of listening, oral, and written communication competencies
• Exceptional skills for solving complex problems and developing solutions as well as teaching and developing others
• Advanced business acumen competencies, demonstrating general understanding and intermediate skills with proven application
• Highly advanced and demonstrated skills in developing and managing budgets across multiple projects, work-streams, and programs
• Demonstrated ability to proactively engage with Project Accountants in the management and communication of the budget
• High-level time management with proven experience delivering projects of increased scope and complexity on time and on budget
• Excellent presentation development and delivery abilities
• Advanced client management abilities
• Highly proficient understanding of PM software, Microsoft Office Excel, Word, PowerPoint, Project, and SharePoint

Other Qualifications:

• Ability to travel domestically and internationally

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Overview

The Manager, Solution Design position will primarily focus on managing Client engagements and conducting analysis, modeling, research, solution development, presentation creation, and delivering Client value.

Responsibilities

• Project Management of one or more Client engagements simultaneously.
• Managing and collaborating internal and Client stakeholders during engagements.
• Leading large and complex operations and distribution center design projects.
• Development of Client deliverables and presentations.
• Storing, gathering, and analyzing data using MS Excel and MS Access.
• Being a subject matter expert in the definition of viable operations concepts based on volume, vertical market, distribution channel and Client business objectives.
• Leading integrated design (or Detailed Design) efforts.
• Managing project financials by means of creating budgets and timelines, and overseeing expenses and staffing.
• Training others on problem solving approaches.
• Writing and delivering high quality documentation and analysis.
• Demonstrating specific technical expertise, e.g., Network Modeling, DC Design, Operations Implementation, etc.
• Data modeling using Fortna’s proprietary & package tools for financial and operational modeling.
• Supporting delivery of solutions including business process redesign, distribution center (DC) design, organizational design, etc.
• Adhering to Fortna’s Operations Design methodology.
• Cross team communication within the SCS teams and broader teams during project work to ensure alignment.
• Fostering business case thinking within the project team and the ability to develop a business case.
• Leading core team meetings and steering team updates.
• Offering business point of view during project efforts and deliverables.
• Developing and supporting internal business systems and processes.
• Leading and supporting internal project teams in the development of tools templates and methodologies.
• Writing and contributing to white papers.
• Demonstrating leadership by providing vision, direction and guidance to Client teams, and by overseeing and delegating responsibilities to Associates.
• Researching as requested.
• Designing and leading focus groups.

Qualifications

• Bachelor’s degree with evidence of strong performance in engineering, logistics, and operations
• Minimum 5 years of experience in distribution center (DC) environment
• Experience in performing industrial engineering work in complex supply chains
• Experience in DC operations design including DC layout, operations improvement, material handling system (MHS) design, process design, value stream mapping, etc.
• Supply chain consulting related work experience with a minimum of 4-6 years cumulative experience in consulting services not including internal consulting roles
• Proven involvement with business case development
• Strong project management and problem solving skills
• Strong level of business acumen
• Ability to manage overall project efforts and Client relationships
• Ability to employ persuasion skills with discretion and consideration
• Ability to coach, lead, and manage others
• Ability to manage internal efforts
• Strong analytical skills
• Ability to work effectively on a team and support high levels of performance
• High level comprehension of financial analysis
• Excellent facilitation skills
• Excellent research and knowledge management skills
• Advanced collaboration and communication skills, both written and verbal
• Desire to continually add value to and ensure accuracy and quality in all work performed
• Technical expertise (e.g., Network Modeling, DC Design, Operations Implementation)
• Ability to travel nationally and internationally

DESIRED QUALIFICATIONS:

• Master’s degree in business, supply chain, operations, engineering or related field
• CPIM or CSCP certification from Association for Operations Management (APICS)
• PMP Certification from Project Management Institute (PMI
• Supply Chain certification training, e.g., The Logistics Institute at Georgia Tech, IIE

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Overview

This position will primarily focus on data gathering, analysis, modeling, research, and knowledge capture.

Responsibilities

• Storing, gathering, and analyzing data by means of MS Excel and MS Access.
• Data modeling using Fortna’s proprietary tools and package tools for financial and operational modeling.
• Supporting delivery of solutions including business process redesign, distribution center (DC) design, organizational design, etc.
• Researching as requested.
• Designing and leading focus groups.
• Writing and delivering high quality documentation and analysis.
• Developing specific technical expertise, e.g., Network Modeling, DC Design, Operations Implementation, etc.
• Developing and supporting internal business systems and processes.
• Writing and contributing to white papers.
• Demonstrating leadership qualities.

Qualifications

• Bachelor’s degree with evidence of strong performance in engineering, logistics, or business
• Minimum 2 years of cumulative experience in consulting and/or internal consulting
• Experience in industrial engineering within complex supply chains
• Experience in DC design, specifically layout and operations
• Experience in business case development
• Ability to employ persuasion skills with discretion and consideration
• Strong analytical skills
• Strong problem solving and management capabilities
• Ability to work effectively on a team and support high levels of performance
• Ability to implement structured problem-solving techniques
• High level comprehension of financial analysis
• Ability to utilize good facilitation skills
• Ability to develop research and knowledge management skills
• Excellent collaboration and communication skills, both written and verbal
• Desire to continually add value to and ensure accuracy and quality in all work performed
• Ability to travel nationally and internationally

DESIRED QUALIFICATIONS:

• CPIM or CIRM certification from Association for Operations Management (APICS)

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Overview

The Software Solutions Consulting Director acts as the primary technical resource to the account management teams and their clients, articulating software technology and product capabilities to business and technical stakeholders. Our Software Solutions team partners with clients, suppliers, and internal resources to uncover and understand software requirements and create a comprehensive software solution. Daily activities of this role include understanding client workflows and requirements, identifying gaps and defining solutions by working with Product and Engineering to design new functionality implementations. Additional areas of responsibility: sales support, on-going training for the Account Management team, responses to technical and functional elements of RFPs/RFIs, and maintenance of the Act-On demonstration environment.

Responsibilities

• Provide technical leadership in the sales, design, and delivery phases of client projects.
• Develop technical strategy and execution around onboarding our customers and continuously driving value once they’ve launched
• Build and evolve workshops and services that bring value to customers efficiently and promptly
• Collaborate with Sales to discover, scope, present, and sell Service offerings
• Own key Services metrics, including bookings, revenue recognition, billable utilization, capacity planning, and CSAT surveys
• Create best practice documentation such as deployment guides, validation tools, training videos, and FAQ’s
• Synthesize and communicate industry insights and customer feedback to our Customer Experience, Product Management, Engineering, and Go-to-Market teams
• Foster a team culture that is collaborative, inclusive, and respectful

Qualifications

• Bachelors degree with 10+ years of direct experience leading an engineering or consulting team for a developer-focused/technical SaaS company or equivalent combination of education and experience
• Experience building and managing teams of solution architects, solution engineers, technical consultants, or similar roles in software businesses
• Familiarity with modern SaaS tools that form the Digital Experience Stack including tools for experimentation, translation, eCommerce integrations, value prop of CMSs, and latest digital platform experience trends
• Strong interpersonal, organizational, time management, and problem-solving skills
• Ability to travel nationally and internationally up to 50%
• Ability to perform essential functions of the job

DESIRED QUALIFICATIONS:

• Experience in Client software solutions design
• Experience in business case development
• Experience or certification in scrum master or release train engineer role
• SDLC experience with enterprise systems, especially with WMS, WCS, or WES