Vacancies at Helderberg Personnel

key tasks and outcomes:

Primary:

• Plan and oversee domestic and international shipments
• Select cost-effective and reliable transport options
• Ensure timely, compliant shipping, including hazardous goods like lithium batteries

Inventory Management:

• Maintain stock levels at various stores and Fulfilment Centres
• Compile and report weekly stock levels
• Manage demo, loan, replacement, and written-off stock

Customs & Compliance:

• Ensure compliance with international regulations (e.g. IATA, IMDG, WEEE)
• Handle permits, licenses, and legal documentation
• Stay updated on destination country import requirements and regulations

Documentation & Certification:

• Prepare and manage key shipping documents including:
• Customs invoices, Packing Lists, Certificates (Origin, Conformity, Warranty)
• Permits (Import/Export, ITAC), End User Certificates, LC documents
• Battery Declarations, MSDS, ATA Carnets, Internal Transfer Docs

Technology Proficiency:

• Use logistics software, Pastel, Excel, Word, PowerPoint, Google Docs, Shopify, CRM, and AssetZure for logistics planning and tracking.

Asset Management:

• Register and track company assets.
• Conduct stock takes and archive asset records.
• Use AssetZure for asset location creation, upload, and photo documentation.

Supplier & Freight Liaison:

• Communicate with freight forwarders and clients.
• Manage Prestmarine insurance estimates for adequate coverage.

Repairs Logistics:

• Book products into the repair centre and manage returns.
• Update case tracking in CRM.

Risk Management:

• Proactively identify and solve customs or transport issues.
• Prepare for unannounced DCAC inspections and audits.

Secondary Duties:

• Respond to ad hoc shipping requests.
• Stay informed about regulation changes.
• Maintain permit registers and ensure data security.
• Uphold a proactive, helpful, and detail-oriented attitude

Requirements include:

• Grade 12
• Logistics-related certifications (Advantageous) 
• A thorough understanding of DCAC and NCACC processes and procedures, along with strong technical expertise
• 10+ years in logistics, shipping or inventory management 
• Drivers License with own/ reliable transport
• Occasional overtime required 
• Working onsite in an office environment
• Language Proficiency: Fluent in English (written and spoken)

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Key Responsibilities Include but Are Not Limited To

• Full store management and accountability for operations
• Leadership and supervision of all staff and department heads
• Purchasing and supplier negotiations
• Stock control and shrinkage management
• Staff training, motivation and performance monitoring
• Driving sales and customer satisfaction
• Planning and implementing marketing and promotional strategies
• Event management and seasonal campaigns
• Ensuring high standards of merchandising and store presentation
• Managing store budgets, financials, and monthly reporting
• Ensuring compliance with health and safety and hygiene standards
• Monitoring pricing, margins and performance of Key Value Items (KVIs)
• Developing and implementing standard operating procedures
• Handling escalated customer queries and complaints
• Reporting to Operations Manager

Criteria

• Proven experience in a similar senior retail management role
• Strong knowledge of grocery retail and merchandising best practice / proficiency in retail metrics
• Proven ability to manage and motivate a diverse team
• Excellent organisational and planning skills
• Sales-driven with a strong understanding of customer behaviour
• High level of accuracy and attention to detail
• Able to work under pressure and meet deadlines
• Fluent in English and Afrikaans (read, write and speak)
• High level of computer literacy (POS systems, Excel, Email)
• Proficiency in English and Afrikaans required; a third South African language will be beneficial
• Professional, dependable and accountable
• Flexible and available to work retail trading hours including weekends and public holidays

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Key Responsibilities Include but Are Not Limited To

• Supporting the Branch Manager with daily store operations
• Merchandise and stock control
• Floor supervision and team coordination
• Monitoring pricing and promotional activity
• Overseeing Key Value Items (KVIs) and sales performance
• Staff support and shift planning
• Assisting with training of new and junior staff
• Ensuring high standards of customer service and store presentation
• Handling basic store admin and reporting
• Assisting with marketing and in-store promotions
• Managing customer queries and resolving minor complaints
• Acting as manager on duty when required
• Assisting with compliance to company policies and health regulations

Criteria

• Previous experience in a retail supervisory or assistant management role
• Strong knowledge of grocery retail and stock handling procedures
• Energetic and dependable team player
• Proficiency in English and Afrikaans required; a third South African language will be beneficial
• Strong interpersonal and communication skills
• Confident in handling staff and customer interactions
• Detail-oriented with strong organisational skills
• Able to work under pressure and multitask
• High level of computer literacy (POS systems, Excel, Email)
• Flexible and available to work retail trading hours including weekends and public holidays

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Key Responsibilities Include but Are Not Limited To

• Cutting, trimming, deboning, portioning and preparing meat to retail standards
• Performing yield checks and maintaining product quality and waste control
• Managing inventory including stock rotation, sell-by tracking and ordering
• Maintaining a clean butchery area in line with SOPs and health regulations
• Advising customers on meat cuts and cooking methods with good service
• Monitoring equipment condition and ensuring safe handling
• Assisting with supervision and training of junior staff or apprentices

Criteria / Requirements

• Minimum 2 years meat-cutting experience
• Skilled in knife work including deboning, trimming and joint preparation
• Familiar with portion control, block tests, sausage and biltong production
• Knowledge of food safety, hygiene and cold-chain practices
• Physically fit and able to lift carcasses and operate saws or bandsaws
• Confident in advising customers on meat cuts and preparation
• Proficient in English and Afrikaans; a third South African language beneficial
• Formal butchery certification advantageous
• Reliable, detail-oriented, team player with ability to work under pressure and supervise junior staff

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Key Responsibilities: 

• Provide administrative support to senior management
• Manage calendars, appointments, and correspondence
• Assist with property-related documentation and client communications
• Coordinate property viewings and maintain schedules
• Maintain digital and physical filing systems

Requirements:

• Prior experience or knowledge of the real estate/ property industry is preferred
• Computer literate, with proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Highly organized, with the ability to multitask and prioritize effectively
• Trustworthy, discreet, and professional demeanor
• Valid drivers licence

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Requirements:

• Experience as an administrative assistant, preferably in procurement or manufacturing.
• Bookkeeping experience (Creditors reconciliations and invoicing)
• Computer literate (MS Office - Excel critical)
• Experience with Pastel/Sage Evolution advantageous.
• Ability to multitask and manage time-critical activities.

Responsibilities:

• Assist with administrative tasks, correspondence, and document preparation.
• Support procurement activities, including purchase order processing, supplier communication, and obtaining and comparing quotes, maintenance. invoice processing, supplier invoicing and creditor reconciliations.
• Manage Petty Cash