Assistant Branch Manager at Helderberg Personnel

Key Responsibilities Include but Are Not Limited To

• Supporting the Branch Manager with daily store operations
• Merchandise and stock control
• Floor supervision and team coordination
• Monitoring pricing and promotional activity
• Overseeing Key Value Items (KVIs) and sales performance
• Staff support and shift planning
• Assisting with training of new and junior staff
• Ensuring high standards of customer service and store presentation
• Handling basic store admin and reporting
• Assisting with marketing and in-store promotions
• Managing customer queries and resolving minor complaints
• Acting as manager on duty when required
• Assisting with compliance to company policies and health regulations

Criteria

• Previous experience in a retail supervisory or assistant management role
• Strong knowledge of grocery retail and stock handling procedures
• Energetic and dependable team player
• Proficiency in English and Afrikaans required; a third South African language will be beneficial
• Strong interpersonal and communication skills
• Confident in handling staff and customer interactions
• Detail-oriented with strong organisational skills
• Able to work under pressure and multitask
• High level of computer literacy (POS systems, Excel, Email)
• Flexible and available to work retail trading hours including weekends and public holidays