Vacancies at Rentokil Initial South Africa

KEY WORK OUTPUTS and ACCOUNTABILITY

Financial Reporting and Analysis:

• Daily, weekly and monthly reporting of operational and sales information along with regular performance reviews with operational management using excel, google sheets and slides.
• Monthly reporting of marketing spend and sales generated.
• Weekly reporting of sales incentives to drive product sales.
• Ad-hoc analysis and reporting as requested by senior management.
• Provide commentary and investigate variances to add value to reports and aid understanding of changing business performance.
• Respond to queries with data accuracy and follow up with investigations of data sources where required.
• Change, adapt and create new reporting as required to meet business needs.
• Deliver budgeting, forecasting and planning support to the Financial Controller and the  management accountant. 

Stakeholder Engagement:

• Maintain open and good relations with the operations director and the branch managers. 
• Understand challenges, customer and business performance issues that are specific to individual areas.
• Provide explanation and understanding of budgets and targets to branch managers and senior leaders.
• Identify variances and communicate these in a professional manner during monthly reviews with senior management.
• Provide assistance and support to the  Management Accountants to ensure the accuracy of accounting information.

QUALIFICATIONS, EXPERIENCE & SKILLS

• Some database knowledge Qlik, Big Query, Data Studio would be beneficial but not essential
• Ability to build strong, positive relationships with all candidates & key stakeholders
• Strong knowledge of Microsoft office (especially Microsoft Excel) and Google suite
• Ability to work in a hybrid environment
• Strong excel and google sheets experience required e.g. formulas, pivot tables and charts
• Ability to manipulate and draw trends from large data sets
• Ability to work independently and prioritise tasks
• Some database knowledge Qlik, Big Query, Data Studio would be beneficial but not essential
• Accuracy and attention to detail
• Effective time management skills with the ability to meet month end deadlines

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KEY WORK OUTPUTS and ACCOUNTABILITIES

• Ensuring delivery of constantly high quality of service 
• Taking responsibility for your team
• Ensuring allocated work is completed daily
• Communicating with clients and with all levels in the organisation
• Ensuring protection of the Company image and reputation
• Securing and protecting company assets
• Passing on leads to sales consultants 
• Completion of all relevant documentation
• Planning and coordinating all services with service planners

SKILLS and COMPETENCIES

• Matric certificate 
• Unendorsed Valid driver’s licence
• Min 2yrs hygiene experience
• Computer literacy – MS Office,  Internet tools

QUALIFICATIONS and  EXPERIENCE

• Ability to identify customer needs and solutions
• Should display professional attitude
• Must be presentable
• Highly developed communication skills (Written/Verbal/Non-verbal)
• Requires good time management skills to efficiently and effectively perform daily duties
• Good physical health

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KEY WORK OUTPUTS and ACCOUNTABILITY

• Ensure that all mandatory training is delivered in line with existing policies & procedures.
• Constantly review training processes to keep them relevant and in line with developments within the organisation. 
• Ensure a blended approach to learning is maintained covering on-job, classroom and online learning.
• Ensure all training activities are carried out and recorded consistently.
• Arrange and ensure the delivery of classroom and field based training to colleagues.
• Work with the business QA Field Managers to ensure a consistent delivery of all Field and Classroom Training.
• Review and keep training materials up to date and relevant.
• Promote and encourage the use of on-line learning material through our U+ platform.
• Act as and help manage subject matter experts in the development of on-line learning material for our U+ communities.
• Work with awarding bodies to develop accredited qualifications for  colleague grading and development
• Develop and manage a training matrix for the pest business.
• Provide a monthly summary of training activities to report at CVC.
• Support the Head of the Technical Academy in all training and development activities.
• Maintain and manage escalation processes for non-conformance of training
• Be responsible for Area Pay and Grading processing and gateways for Pest

Support duties of these National Clients include:

• Completing administration setup of new locations
• Manage service channel daily (customer portal dashboard)
• daily monitoring of work orders from client
• Daily & monthly invoicing
• Uploading invoices into customer invoicing portal where applicable
• Completing regular weekly & monthly summary reports for client review & discussion on weekly calls
• Account maintenance and customer portal support
• Various other data entry related tasks for Commercial Accounts, including but not limited to the following:
• Distribute weekly state of service reports for District Managers to ensure route completion and invoicing
• Assisting to resolve customer disputes with the accounts receivable team for assigned districts
• Invoicing for all non-National customers weekly
• Data entry of new contracts, new job sales, and product sales into our CRM software. 
• Customer account maintenance. Contact updates, changes to billing, etc..
• Assisting Sales Executives and the operations team with looking up customer info in CRM
• Assemble logbooks (info binders) for customers as required
• Order office supplies and coordinate any office maintenance

QUALIFICATIONS, EXPERIENCE & SKILLS

• In-depth understanding of our Area Service model.
• I.T Literate with good knowledge of Google suite
• Good knowledge & understanding of Company Policies and Procedures
• Understanding and working of our U+ Platform
• Good initiative and judgement skills
• Team player
• Customer Focus: excelling at customer service & able to build rapport
• Communication skills: both verbal and written

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KEY WORK OUTPUTS & ACCOUNTABILITIES

• Provide quality pest control/management service in line with SOP and SWP 
• Achieve standards of productivity as set by the company
• Follow route and service plans to show compliance to plans set by the business 
• Retain existing clients through service excellence and identify growth opportunities through leads 
• Comply with the Rentokil Code of Conduct.
• Effectively use service tracking tools that are specified by the company 
• Compile necessary documentation for client and the office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations as set out in Act 36 of 1947
• Ensure equipment and vehicle is maintained and clean at all times
• Carry an adequate range of pesticides (compliant to the APL)  and equipment, necessary to deliver service
• Always apply Pesticides according to label instructions
• Ensure that good stock control principles are followed
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met

SKILLS & COMPETENCIES

• Service and customer focused/ orientated
• Ability to identify customer needs and solutions
• Professional attitude
• Must be presentable
• Requires valid, unendorsed code 08 drivers licence with 2 years proven driving experience
• Good communication skills (Written/Verbal/Non-verbal)
• Good time management skills to efficiently and effectively perform daily duties
• Good physical stamina and health

QUALIFICATIONS & EXPERIENCE

• Matric certificate/Grade 12
• Previous Pest Control experience
• Fully qualified (NCPC) or PMA/PCSIB
• Registered with the Department of Agriculture (P-Number)
• H&S Knowledge and experience
• HACCP Experience and Knowledge
• Working at heights experience 
• Fumigation Experience (qualification advantageous)

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KEY WORK OUTPUTS & ACCOUNTABILITIES

• Provide quality pest control/management service in line with SOP and SWP 
• Achieve standards of productivity as set by the company
• Follow route and service plans to show compliance to plans set by the business 
• Retain existing clients through service excellence and identify growth opportunities through leads 
• Comply with the Rentokil Code of Conduct.
• Effectively use service tracking tools that are specified by the company 
• Compile necessary documentation for client and the office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations as set out in Act 36 of 1947
• Ensure equipment and vehicle is maintained and clean at all times
• Carry an adequate range of pesticides (compliant to the APL)  and equipment, necessary to deliver service
• Always apply Pesticides according to label instructions
• Ensure that good stock control principles are followed
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met

SKILLS & COMPETENCIES

• Service and customer focused/ orientated
• Ability to identify customer needs and solutions
• Professional attitude
• Must be presentable
• Requires valid, unendorsed code 08 drivers licence with 2 years proven driving experience
• Good communication skills (Written/Verbal/Non-verbal)
• Good time management skills to efficiently and effectively perform daily duties
• Good physical stamina and health

QUALIFICATIONS & EXPERIENCE

• Matric certificate/Grade 12
• Previous Pest Control experience
• Fully qualified (NCPC) or PMA/PCSIB
• Registered with the Department of Agriculture (P-Number)
• H&S Knowledge and experience
• HACCP Experience and Knowledge
• Working at heights experience 
• Fumigation Experience (qualification advantageous)

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Key Responsibilities:

Your other duties will include:

• Conducting site audits to ensure we have the right content in the right places
• Having content in a suitable format for different devices and recruitment channels
• Writing great content to support the business 
• Building inbound links and growing overall site authority
• Liaising with the Marketing team to research, develop and implement the social media plan
• Supporting other parts of the business when additional digital support is required

To be considered for this superb opportunity, you must have:

• Proven success in improving website enquiry generation
• A good understanding of the entire web development cycle and web technologies, including HTML
• Experience of web development tools and content management systems, ideally Rhythmyx
• The ability to write content which is both creative and succinct
• Experience of Google Adwords and Google Analytics
• Experience of using MS Office
• Recruitment knowledge is an advantage, but not essential

SKILLS and COMPETENCIES

• Content Creation & Writing: Exceptional writing, editing, and proofreading skills with a strong command of grammar, spelling, and punctuation. Proven ability to produce clear, concise, engaging, and error-free content for various digital platforms.
• Digital Marketing Knowledge: Solid understanding of digital marketing principles, including SEO, content marketing, email marketing, and social media marketing.
• Strategic Thinking: Ability to develop and execute content strategies aligned with business objectives and target audience needs.
• Communication & Collaboration: Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams (marketing, sales, PR, internal stakeholders).
• Attention to Detail: Meticulous attention to detail to ensure accuracy, consistency, and quality across all content.
• Adaptability & Learning: Ability to adapt to evolving digital trends, tools, and algorithms, with a continuous learning mindset.
• Project Management: Strong organisational and project management skills to manage multiple content initiatives simultaneously and meet deadlines.

QUALIFICATIONS and  EXPERIENCE

• Bachelor's degree in marketing, communications, journalism, or a related field.
• Proven experience in digital content writing, with a strong portfolio of blog articles and web content.