Vacancies at Standard Bank Group

Job Description

• To coordinate and execute Brand Experience and Merchandising initiatives, through sourcing and brand activations at SBG commercial/retail sites.
• Responsible for quality oversight of operations in Brand Experience retail store.
• Coordinate, organise and report on first line query management on the Brand merchandise digital platform. Facilitate and execute administrative duties on Brand Merchandising governance platforms, procurement processes to deliver promotional items and experience design projects.

Qualifications

• Diploma in Marketing
• 3-4 years' background in retail operations, including inventory management, sales, and store management
• 3-4 years' experience in client facing marketing field with working knowledge of brand management, understanding brand values, positioning, and identity

Additional Information

Behavioural Competencies:

• Examining Information
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working

Technical Competencies:

• Analysing and Interpreting Information
• Brand and Product Activations
• Brand Management
• Brand Reputation Management
• Client Relationship Management
• Collaboration
• Organisational Awareness
• Procurement Process
• Project Administration Skills

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Job Description

• To deliver a seamless, one-and-done banking experience by responding to client enquiries across Personal, Prestige, and Private Banking. The role focuses on accurately understanding client needs, resolving requests efficiently, and identifying opportunities to add value, while ensuring full compliance with product, risk, and legislative requirements.

Key Responsibilities:

• Serve as a primary point of contact for client enquiries across products and account activities, providing accurate, timely resolution across branch, voice, and digital channels.
• Deliver service excellence by resolving client demands in a one-and-done manner while adhering to FAIS, KYC, POPI, and internal risk and compliance standards.
• Identify and act on client needs during interactions by promoting appropriate products, services, and digital channels, contributing to sales growth and client satisfaction.
• Open, amend, transfer, and close accounts in line with laid-down procedures, ensuring accurate onboarding, mandates, and documentation.
• Understand and manage risk by assessing account conduct, client information, and supporting documentation, escalating matters outside mandate where required.
• Educate clients on banking processes, self-service channels, and their rights and obligations under the Code of Banking Practice.

This role requires a dedicated individual who can thrive in a high-pressure environment, consistently delivering excellence in client service and business development while adhering to strict regulatory guidelines and performance metrics.

Qualifications

• National Certificate in Banking (NQF 5) or higher FAIS-aligned qualification in Banking, Finance, Business, or a related field.
• FAIS Representative status is required, in line with FSCA Fit and Proper requirements.

Experience Required:

• 1 to 3 years’ experience providing financial services advice, operating within FAIS and FSCA regulatory frameworks.
• 3 or more years’ experience in banking within a regulated financial services environment, with hands-on exposure to client servicing and transactional banking.
• Proven sales track record in a banking or financial services environment, demonstrating the ability to identify opportunities, influence client decisions, and consistently achieve sales or service-driven revenue targets.
• Strong understanding of banking products, client account conduct, and end-to-end service processes, with the ability to balance client needs and commercial outcomes.
• Must meet all FSCA regulatory requirements applicable to a FAIS Representative.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

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Job Description

• To manage and develop all branch resources including people, processes and systems to deliver a sustainable and profitable branch/point of representation (PORs) income statement and balance sheet, while embedding a strong, disciplined and client-focused culture aligned to the local catchment strategy. Specific responsibilities include:

Key Responsibilities

• Lead and optimise branch performance by managing revenue, costs, balance sheet growth and client profitability within defined pricing, risk and governance parameters.
• Build, lead and develop a high-performing team through effective workforce planning, coaching, performance management, capability building and employee engagement across the full employee lifecycle.
• Drive a distinctive client experience by implementing client strategies, enabling cross-selling, migrating clients to appropriate channels and ensuring consistent delivery of what matters most to clients.
• Ensure robust risk, compliance and operational control by identifying, monitoring and mitigating operational, regulatory and conduct risks, and maintaining full adherence to legislative, audit and internal control requirements.
• Embed operational excellence and change adoption by improving processes, resolving system issues, enabling accurate management information and acting as the interface between branch teams and change initiatives.

Qualifications

• Bachelor’s Degree (FAIS aligned NQF7 qualification or higher) in Commerce, Finance, Business Management, Economics or a related commercial discipline.
• Financial Advisory and Intermediary Services Representative status is required
• Regulatory Examinations Level 1 and Level 5 are preferred if not already held.

Experience Required

• A minimum of 8 to 10 years’ experience within a retail or personal banking environment, including proven experience in branch or sales and service leadership.
• Demonstrated experience in managing a branch income statement and balance sheet, driving sales performance, client growth and operational delivery.
• Experience leading teams of managers and frontline staff, with accountability for performance, conduct, development and engagement.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches & Exploring Possibilities
• Challenging & Generating Ideas
• Articulating Information & Providing Insights
• Following Procedures & Showing Composure
• Convincing & Understanding People
• Producing Output & Making Decisions

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Client Knowledge
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

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Job Description

• To sell Wholesale Finance (WF) Products and manage the performance of the Wholesale Finance sales team by providing leadership, advice, and guidance.
• To achieve agreed business targets, execute the Wholesale Finance sales strategy and improve performance in line with the business objectives for a portfolio of  CIB, Commercial, Growth and Premium customers.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 5-7 years Sales experience in Wholesale Finance or alternatively Asset Finance Experience in managing a sales team
• Lending experience
• Experience in general banking

Additional Information

Behavioural Competencies:

• Challenging Ideas
• Convincing People
• Directing People
• Empowering Individuals
• Establishing Rapport

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Job Description

• As a Risk Analytics Engineer, you are the critical bridge between advanced analytics and our production environment. You will be embedded within a cross-functional squad, responsible for the operationalization of risk models and strategies.
• Your primary mission is to ensure that the analytical solutions built by our data scientists and risk analysts—from credit scorecards to real-time fraud models—are deployed, monitored, and managed in a robust, automated, and scalable fashion.
• You will build and own the Machine Learning Operations pipelines and solutions that bring our risk intelligence to life.
• Machine Learning Operations Pipeline Development (Continuous Integration and Continuous Delivery/Deployment): Design, build, and maintain automated Continuous Integration and Continuous Delivery/Deployment pipelines to test, validate, and deploy risk models and decisioning logic.
• Model Deployment & Serving: Package (containerize) and deploy Machine Learning models and analytical engines as secure, versioned, and low-latency APIs, creating our "Risk-as-a-Service" capability.
• Production Monitoring: Implement and manage comprehensive monitoring solutions for deployed models, tracking data drift, model performance degradation, and technical health (latency, errors).
• Automation of Strategy: Work with Decisioning Configuration Analysts to automate the deployment and testing of business rules and strategies.
• Collaboration & Enablement: Work side-by-side with Data Scientists to refactor and optimize their code for production. Collaborate with Data Engineers and Platform Engineers to ensure seamless integration and performance.
• Tooling & Best Practices: Champion software engineering best practices within the risk analytics team. Contribute to the evolution of our Machine Learning Operations competency.

Qualifications

Qualification: 

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related quantitative field.

Experience Required

• 3-5+ years experience in the relevant technical role such as DevOps Engineer, Machine Learning Operations Engineer, Software Engineer or Data Engineer with focus on automation.
• Strong programming proficiency, particularly in Python.
• Proven experience with Continuous Integration and Continuous Delivery/Deployment tools (e.g. Github actions, Azure DevOps, Jenkins)
• Hands-on experience with cloud platforms (AWS or Azure)
• Experience with containerisation technologies and distributed computing (Docker, Kubernetes)
• Familiarity with Infrastructure as Code tools (Terraform, Cloud Formation)

Additional Information

Behavioural Competencies:

• Adopting practical approaches
• Articulating Information
• Communication and collaboration skills
• Problem solving
• Attention to detail
• Managing Tasks
• Output driven

Technical Competencies:

• Strong capability in modern data and Machine Learning operations, including orchestrating workflows, managing model lifecycles, and handling large‑scale data processing.
• Solid understanding of risk analytics within financial‑services or other regulated environments.
• Ability to integrate and operationalize models developed across diverse analytical and statistical toolsets.
• Practical experience implementing advanced AI solutions, including large‑scale language models, retrieval‑based architectures, and vector‑driven search.