SURGO was born out of the need to move away from old and outdated practices to improved simplified services to clients, nationwide. We have left footprints in some of the biggest companies through our ability to move people to success.
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Are you an experienced operations leader with a passion for service excellence, customer satisfaction, and team management? We are seeking a Service Manager to take full responsibility for service delivery, operational efficiency, and staff management within our East London branch.
Minimum Requirements
- Grade 12 (Matric)
- Operations Management Diploma (Advantageous)
- Valid Code 08 Driver's Licence
- Minimum 2 years' Service Management experience
- Minimum 2 years' Management / Leadership experience
- HR and Industrial Relations experience will be advantageous
Key Responsibilities
Service & Operations Management
- Full responsibility for all services within the branch
- Ensure services are delivered efficiently, on time, and according to company standards
- Monitor service sequencing and handheld device usage to achieve KPIs
- Manage installations, maintenance tickets, and equipment withdrawals
Asset & Fleet Management
- Oversee asset management and accountability
- Manage vehicle maintenance, servicing schedules, and inspection checklists
- Ensure company assets are maintained and utilised effectively
Customer Service & Client Relations
- Conduct customer visits and maintain strong client relationships
- Resolve customer queries and service-related issues promptly
- Attend meetings at customer sites as required
Stock & Warehouse Management
- Supervise loading and offloading of stock from cages
- Manage stock levels and warehouse operations
- Oversee ordering and control of stock
- Manage contract consumables and inventory control
Health & Safety Compliance
- Ensure compliance with Health & Safety policies and procedures
- Work closely with Health & Safety representatives
- Coordinate and maintain client safety files
- Ensure safety documentation remains up to date at all client sites
- Manage employee medicals, inductions, and certifications to ensure uninterrupted site access
Team Leadership
- Lead, supervise, and develop branch employees
- Manage distribution staff performance and productivity
- Provide training, coaching, and support to team members
- Handle people management responsibilities in line with company policies
General
- Perform additional reasonable duties as required by management
What We're Looking For
- Strong leadership and people management skills
- Excellent problem-solving and customer service abilities
- Stock, warehouse, and asset management experience
- Effective planning, organisation, and communication skills
- Health & Safety compliance knowledge
- Ability to work independently and in a fast-paced environment
Salary and Benefits:
- Salary between R16000 to R19000 per month CTC depending on experience
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Job Description:
Our client is seeking a motivated and detail-oriented Junior Project Manager to provide project coordination and project management support for a period of six (6) months. The successful candidate will assist with the planning, coordination, monitoring, and reporting of projects, ensuring activities are delivered within approved scope, budget, quality standards, and timelines. The role will involve working closely with internal stakeholders, contractors, and other relevant parties throughout the project lifecycle.
Key Responsibilities
- Assist with the development and maintenance of project plans, schedules, milestones, and deliverables.
- Coordinate project activities and ensure agreed actions and deliverables are completed within required timelines.
- Monitor project expenditure and assist in ensuring projects remain within approved scope and budget.
- Track project progress against agreed timelines, milestones, and deliverables.
- Prepare project status reports, progress updates, and other project-related reporting.
- Facilitate communication between project team members, contractors, clients, internal stakeholders, and senior management.
- Identify project risks, delays, and roadblocks, escalating issues where necessary.
- Maintain accurate project documentation, including meeting minutes, action logs, project plans, and progress reports.
- Support contractor management activities throughout the project lifecycle, from initiation through to final handover.
- Assist with project close-out activities and handover documentation.
- Ensure projects and contractors comply with applicable legislation, regulations, project specifications, and organisational requirements.
Minimum Requirements
Qualifications
- Bachelor's degree in project management, Business Management, Management, or a related field.
- A project management-related certification or qualification will be advantageous.
Experience
- Minimum of 2 years' relevant experience in project management, junior project management, or project coordination.
- Experience coordinating projects from initiation, monitoring and control through to handover and close-out.
- Experience working with contractors and multiple stakeholders will be advantageous.
- Exposure to built environment, facilities, construction, or infrastructure projects will be advantageous.
Technical Skills
- Strong project administration, tracking, and reporting skills.
- Good working knowledge of Microsoft Excel and other Microsoft Office applications.
- Familiarity with project management tools such as Smartsheet, MS Project, Agile platforms, or similar systems.
- Ability to maintain project schedules, trackers, action logs, and project documentation.
- Ability to compile clear and accurate project progress and status reports.
Competencies
The successful candidate should demonstrate:
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- High attention to detail and strong administrative ability.
- Ability to manage multiple activities and competing deadlines.
- Strong stakeholder and contractor coordination skills.
- Sound problem-solving abilities and a proactive approach to risk management.
- Ability to work independently while contributing effectively within a broader project team.
- Professionalism, accountability, and a results-driven mindset.
Salary: R24 625.96 per month (all-inclusive)
Working hours: Monday to Friday 8am to 5pm
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Are you a seasoned specialist with a proven track record in organisational transformation, workforce optimisation, industrial engineering, and business process re-engineering?
Contract position
- We are seeking an experienced professional to lead the design, validation, and implementation of staffing norms across complex academic and non-academic environments. This is a unique opportunity to influence organisational effectiveness, workforce planning, operational efficiency, and long-term sustainability within a large, knowledge-based institution.
Key Responsibilities:
- Design and implement evidence-based staffing models and workforce frameworks
- Conduct workload, capacity, and resource optimisation analyses
- Lead organisation design and restructuring initiatives
- Facilitate stakeholder engagement across executive leadership, operational teams, and organised labour
- Drive business process re-engineering projects to improve efficiency, accountability, and service delivery
- Develop sustainable operating models aligned to strategic and financial objectives
Ideal Candidate Profile:
- 10–15 years' experience in Organisational Development, Industrial Engineering, Workforce Optimisation, or Operational Design
- 5–7 years' experience leading large-scale organisational transformation initiatives
- Demonstrated expertise in staffing norms, capacity modelling, process improvement, and operational redesign
- Strong understanding of complex, regulated, and unionised environments
- Proven ability to balance operational excellence, stakeholder engagement, and change management
Qualifications:
- Postgraduate qualification in Industrial Engineering, Operations Research, Systems Engineering, or equivalent
- Master's or Doctoral qualification highly advantageous
- Certification in Lean, Six Sigma, Business Process Re-engineering, or related methodologies preferred
What We're Looking For:
- Strategic thinker with exceptional analytical capability
- Strong facilitator and relationship builder
- Evidence-based decision maker
- Credibility with executives, professionals, and technical stakeholders
- Proven record of delivering measurable organisational improvements
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A leading retail group operating SPAR, SUPERSPAR, and TOPS stores across the Western Cape is seeking an experienced Retail Financial Accountant to join their Head Office team.
This role is ideal for a detail-driven finance professional with strong FMCG retail experience who can take ownership of financial reporting, compliance, and retail financial performance.
Key Responsibilities
- Prepare monthly management accounts and perform month-end close
- Process journals and balance sheet reconciliations
- Handle VAT, PAYE, UIF, and statutory submissions
- Monitor gross profit, stock variances, and financial performance
- Manage fixed assets and cash controls
- Liaise with auditors, banks, and service providers
- Support budgeting, forecasting, and store operations
Requirements
- BCom Honours + 4 years' experience OR CA(SA) + 2 years' experience
- Essential: FMCG retail accounting experience
- Strong knowledge of retail finance, SARS requirements, and stock control
- Advanced Excel and ERP system experience
- Strong analytical skills and attention to detail
What's on Offer
Competitive, market-related salary
Working Hours:
Monday to Friday 8:00 am to 17:00 pm and every alternate Saturday from 08:00 am to 13:00 pm.
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Key Responsibilities:
- Achieve monthly sales targets
- Handle inbound dialler calls professionally
- Present and promote products to potential clients
- Conduct client needs analyses and cross-sell where applicable
- Capture and update all sales information accurately on CRM systems
- Generate and log referrals
- Resolve client queries and fix send backs efficiently
- Follow up on outstanding and pipeline business
Minimum Requirements:
- Matric Certificate
- FAIS Compliant
- Clear criminal record
- Minimum 1 year telesales experience
Advantageous:
- Call Centre Sales experience
- Short / Long-Term Insurance experience
- RE5 Qualification
- Relevant FAIS qualifications & CPD
Skills & Attributes:
- Strong objection handling & negotiation skills
- Excellent telephonic etiquette
- Strong listening and communication skills
- Goal-driven and self-motivated
- Able to work independently and within a team
- Honest, hardworking, and willing to learn
- Ability to work accurately under pressure
If you are ambitious, sales-focused, and ready for a new opportunity, we'd love to hear from you!
There are different campaigns within this company please see salary in each campaign
Salary and Commission Structure:
- Health basic salary - Between R8000 and R12500 for the first three months (based on experience, qualification and managers discretion, from month four onwards R4000 (No RE5) R6500 with RE5
- Health Commission structure - 50% of first successful premium collected, 30% payable in the first month and 20% paid in the second month
- Innovator basic salary - Between R8000 and R12500 for the first three months, from month four onwards R4000 (No RE5) R6500 with RE5
- Innovator commission structure - 50% of first successful premium collected, 30% payable in the first months and 20% paid in the second month
- Dental basic salary - R8000 for the first two months, from month three onwards R4000
- Dental commission structure - 100% of the first successful premium collected
- Vital basic salary - R8000 for the first three months, from month four onwards R6000
- Vital commission structure - 50% of the first successful premium collected
go to method of application »
Key Responsibilities:
- Achieve monthly sales targets
- Handle inbound dialler calls professionally
- Present and promote products to potential clients
- Conduct client needs analyses and cross-sell where applicable
- Capture and update all sales information accurately on CRM systems
- Generate and log referrals
- Resolve client queries and fix send backs efficiently
- Follow up on outstanding and pipeline business
Minimum Requirements:
- Matric Certificate
- FAIS Compliant
- Clear criminal record
- Minimum 1 year telesales experience
Advantageous:
- Call Centre Sales experience
- Short / Long-Term Insurance experience
- RE5 Qualification
- Relevant FAIS qualifications & CPD
Skills & Attributes:
- Strong objection handling & negotiation skills
- Excellent telephonic etiquette
- Strong listening and communication skills
- Goal-driven and self-motivated
- Able to work independently and within a team
- Honest, hardworking, and willing to learn
- Ability to work accurately under pressure
If you are ambitious, sales-focused, and ready for a new opportunity, we'd love to hear from you!
There are different campaigns within this company please see salary in each campaign
Salary and Commission Structure:
- Health basic salary - Between R8000 and R12500 for the first three months (based on experience, qualification and managers discretion, from month four onwards R4000 (No RE5) R6500 with RE5
- Health Commission structure - 50% of first successful premium collected, 30% payable in the first month and 20% paid in the second month
- Innovator basic salary - Between R8000 and R12500 for the first three months, from month four onwards R4000 (No RE5) R6500 with RE5
- Innovator commission structure - 50% of first successful premium collected, 30% payable in the first months and 20% paid in the second month
- Dental basic salary - R8000 for the first two months, from month three onwards R4000
- Dental commission structure - 100% of the first successful premium collected
- Vital basic salary - R8000 for the first three months, from month four onwards R6000
- Vital commission structure - 50% of the first successful premium collected
Method of Application
Use the link(s) below to apply on company website.
Use the emails(s) below to apply
- Junior Project Manager - Welkom - Apply Here
- Senior Organisation Design & Workforce Optimisation Specialist - Eastern Cape - Apply Here
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