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  • Posted: Feb 26, 2025
    Deadline: Not specified
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  • We are a market leading provider of Testing, Inspection, Certification (TIC) and Training solutions to Africa and the Middle East, focused on food safety and workplace safety. Safety SA has its roots in the 2018 acquisition of the NOSA group by the Carlyle sub-Saharan Africa fund. At that time, the group was primarily focused on providing occupational he...
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    Assurecloud Microbiology Analyst, Gqeberha

    Some responsibilities may include:

    • Conduct simple and complex test independently.
    • Verification of results independently and interpret data against known sources of information.
    • Improve laboratory efficiency.
    • Ensuring adherence to departmental TAT’s and early warnings to direct supervisor of any delay on TAT.
    • Cleaning and disinfection of equipment.
    • Responsible for upkeep of laboratory instrument and notification to management of calibration and service requests.
    • Ensure that all analysis and related tasks are performance in accordance with OHS and Quality Assurance Policies and Procedures.
    • Implementation of quality TAT corrective actions for area of responsibility.
    • Maintaining acceptable proficiency scores for work conducted.
    • Ensure correct stock levels are maintained effectively for testing.
    • Managing consumable costs.
    • Timely completion of all reporting requirements and responses to any team member as required.
    • Other duties as assigned by the company within the Employee’s scope of work.

    Requirements

    • National Diploma in Biotechnology or BSC Degree in Microbiology.
    • 1-2 years’ experience in microbiology laboratory.
    • Preference will be given to employment equity candidates.

    go to method of application »

    Assurecloud Senior Microbiology Analyst, Gqeberha

    Some responsibilities may include:

    • Conduct simple and complex tests independently and trouble shoot where necessary.
    • Responsible for the verification of results and interpreting data against known sources of information.
    • Write SOP’s.
    • Assist with method validations.
    • Improve laboratory efficiency.
    • Technical signatory of 80% to 100% of tests of own department.
    • Ensuring adherence to departmental TAT’s and early warnings to direct supervisor of any delay on TAT.
    • Oversee instrument operations.
    • Responsible for the upkeep of laboratory instruments.
    • Cleaning and disinfection of equipment.
    • Notification to management of calibration and service requests.
    • Ensure that all analysis and related tasks are performed in accordance with OHS and Quality Assurance Policies and Procedures.
    • Root cause analysis and implementation of quality corrective actions for areas of responsibility.
    • Maintaining acceptable proficiency scores for work conducted.
    • Ensure correct stock levels are maintained effectively for testing.
    • Managing consumable costs.
    • Ensure good working relationships with internal and external clients.
    • Other duties as assigned by the company within the employee’s scope of work.

    Requirements

    • National Diploma in Biotechnology or BSC Degree in Microbiology.
    • Minimum 4 years’ experience working in a commercial microbiology laboratory.
    • Previous experience as a SANAS technical signatory.
    • Attended ISO17025 training.
    • Computer literate.
    • Preference will be given to employment equity candidates.

    go to method of application »

    Assurecloud Contact Centre Agent, Cape Town

    Some responsibilities may include:

    • Responsible for the answering of customer questions accurately and timeously by call centre.
    • Ensure utilization of sales techniques by call centre to maximize revenue opportunities.
    • To resolve and log queries efficiently and within a professional timeframe and to ensure client satisfaction.
    • Establish good relationships with clients, suppliers and internal staff.
    • Call clients to verify details, answer questions and attempt to Lock in dates for their training.
    • Follow up on delegates who did not submit all registration docs.
    • Reschedule clients if they don’t attend course as scheduled.
    • Do confirmation call a few days prior to the starting date of course.
    • Request re-write & pre-requisite exemptions.

    Requirements

    • Matric.
    • 1 - 2 years’ experience in a customer service / contact centre role.
    • Recently graduated with a BSc, or qualification in Microbiology, Biotechnology, Food Technology, Food Science, Analytical Chemistry, Veterinary Technology.
    • Experience or qualification in sales will be advantageous.
    • Experience in the food industry laboratory will be advantageous.
    • Fluent in English.
    • Computer literacy (MS Office).
    • Demonstrate teamwork as a valued team player.
    • Preference will be given to employment equity candidates.

    Method of Application

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