Vacancies Available at takealot.com

Your responsibilities will include:

• Writing, developing, producing and delivering multi- channel content and campaigns, across video, audio, visual and written mediums, to engage a diverse range of audiences, aligned with Takealot’s brand marketing strategies and initiatives and overarching strategic priorities.
• Researching and keeping the team abreast of competitor trends and best practices with regards to Communications.
• Measure and track engagement with content and use results and data to strategically inform future efforts and outputs.
• Must be able to grasp Marketing and/or Creative briefs, from ATL campaigns to CRM initiatives and Marketplace, and work with the team to craft compelling content that brings the idea to life.
• Undertake content planning and effectively brief collaborators and additional creative team members as required.

Qualification & Experience:

• Bachelor’s Degree or equivalent qualification in Communications, Copywriting, English language related degree.
• A minimum of 4-5 years working in eCommerce/E-learning/Content Production/Marketing.

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Your mission, should you choose to accept it:

• Build and retain a high-caliber engineering team
• Build relationships through regular one on one conversations
• Remove roadblocks and interruptions to help the team perform
• Be involved with architectural and strategic planning with peers and senior developers
• Work with stakeholders to gather requirements, and manage expectations
• Support and develop the careers of members of the team
• Support and give direction to innovation in the team
• Present practical input for strategic technology decisions
• Stay up to date with industry trends, and standards
• Lead the Agile processes within the team
• Manage the roadmap for the team, playing a key role in prioritization
• Successfully see new projects to completion and launch new products while maintaining the existing code base.
• Facilitate discussions in the team and ensure a good design methodology is used on projects.
• Resolve conflict in the team when necessary
• Promote the achievements of the team
• Track and ensure team productivity is healthy using a metrics-based approach
• Track and ensure operational excellence in the team using a metrics-based approach
• Interview candidates for technical and organizational fit
• Drive innovation, vision, and strategy

The skills we need:

• Customer-centric
• Solutions and results-oriented 
• Natural leader
• Innovative problem solver 
• Curious thinker that understands technical topics beyond the average reader 
• Influencer that constantly grows the quality of their engineering team, through technical initiatives 
• Effective time management and organisational skills 
• Proven ability to develop and maintain positive working relationships 
• Must be comfortable with rapidly changing and/or loosely defined requirements that are refined over time 
• Skilled at active listening and capable of facilitating discussions 
• Strong communication skills with both internal team members and external business stakeholders 
• Strong initiative to find ways to improve solutions, systems, and processe

Qualifications & Experience:

• Bachelor's Degree or Advanced Diploma in Computer Science, Mathematics or Engineering and 5 or more years of Software Development experience.
• In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software Development experience.
• Minimum 2 years of line management experience. 
• Minimum 2 years experience as a technical lead on multiple projects, with a focus on high-quality output.
• Experience working within an agile team that is operationally hands-on, and an advocate of that culture.
• Experience with Open Source Operating Systems and technologies.
• Experience developing software in Python in a test-driven environment 
• A thorough understanding of computer science fundamentals, including object-oriented design and data structures and algorithms.
• SQL, and MySQL or Postgres experience in a high-load environment.
• Experience with vendor integrations.
• Significant technical experience and a proven track record of architectural ownership and understanding.
• Experience in developing distributed, high transactional and available systems.
• Experience working with GCP/AWS and/or other cloud platforms
• Experience with performance management. 
• Experience developing technical teams to improve quality and output. 
• A thorough understanding of software engineering practices and best practices, including agile software development, source code control systems and the use of software IDEs and development and testing tools.
• An understanding of software deployment tools, deployment processes and best practices.
• Experience developing software for a highly-transactional retail online platform beneficial 
• Experience working with Kafka beneficial 
• Experience working with Docker and/or Kubernetes beneficial 
• Experience with building RESTful API web services, Google Protocol Buffers and microservices is beneficial.
• Experience working with Big Data: data volumes, variety and velocity beneficial.

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Key responsibilities / accountabilities:

• Manage and grow a portfolio of high-value marketplace sellers on the Takealot.com platform
• Serve as the primary liaison between internal & external stakeholders, clients and the Takealot Advertising team.
•  Develop comprehensive retail media plans and advertising proposals to drive strategic objectives  
•  Generate campaign cost estimates (CEs) and oversee the invoicing process, ensuring accuracy and timeliness in financial transactions.
• Generate regular performance reports, analyse data trends, and provide actionable insights to clients for informed decision-making.
• Collaborate with various creative, analytics, and campaign management teams to ensure seamless campaign execution and alignment with client objectives.
• Provide actionable, insightful reporting to Advertisers with suggestions for future campaigns, identifying upselling and cross-selling opportunities across the advertising product suite
• Meticulous CRM and pipeline tool hygiene with consistent, accurate, and timely data entry and account record maintenance
•  Achieve and exceed advertising revenue targets
•  Identify opportunities to improve the experience of the advertiser

Qualifications and experience:

• Bachelor's Degree or Advanced Diploma in Marketing, Advertising or Media, if the Degree/Advanced Diploma qualification requirement isn’t met, 6+ years’ experience in a digital/advertising account management role in digital marketing, advertising or similar environment with Matric/Diploma.
• Minimum 5 years Advertising Account Management experience or 3 years Digital  Account Management experience.
• Experience in advertising and media sales.
• Strong knowledge of the Digital Advertising & e-commerce landscape.

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Your responsibilities will include:

• Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
• Being point of contact for Customer Service and TDT delivery hubs, ensuring efficient and accurate query resolution
• Report generation, so that hubs, the hubs' franchisees, and Franchise managers are aware of their current performance
• Other duties and tasks as assigned
• Ensure that managed hubs meet daily performance expectations and SLA targets
• Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
•  Being point of contact for Customer Service, TDT delivery hubs, 3PL's and DC facilities, ensuring query resolution
• Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
• Other duties and tasks as assigned
• Ensure the timeous return of return stock to the relevant returns DC
• Manage return claim functions
• Return query investigation

Qualifications:

• Matric (Grade 12)
• Degree / Diploma in Supply-Chain/ Logistics preferred
• The candidate needs a minimum of 3 years of relevant experience (warehouse management, customer service, returns)

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Your responsibilities can include:

Development and Implementation:

• Design, develop, and implement various tools to create visibility, reduce risk, and improve productivity in operations.
• Collaborate with relevant stakeholders to design and implement software solutions.
• Write clean, maintainable, and efficient code (we use python).
• Integrate third-party libraries and APIs into external applications.
• Optimize application performance for speed and efficiency.
• Implement security best practices to protect user data.
• Develop project documentation, including technical documentation and user guides in the form of SOPs.
• Collaborate with cross-functional teams, including DevOps, Infrastructure, Release Engineering, Data Engineering, Analytical Engineering, IT Services, and any other technical team required for scope of work.
• Automate reporting processes using scripting languages (e.g. Python, JavaScript, C#).

Technical Skills and Tools:

• Implement version control using GIT.
• Implement continuous integration and continuous deployment (CI/CD) pipelines.
• Write technical documentation for APIs and libraries.
• Implement analytics and tracking features in applications.
• Design and implement database schemas.
• Optimize database queries and indexes for performance where needed.
• Develop RESTful APIs for communication between frontend and backend.
• Implement error handling and logging mechanisms.
• Estimate story points and task durations for sprint planning.
• Demonstrate a willingness to learn and adapt to new technologies.

Qualifications and experience:

• Bachelor’s Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or Engineering 3 years of experience in a software/technology environment.
• In the event that you do not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of experience in a software/technology environment.
• Minimum 3 years database knowledge and experience including the ability to write and optimize complex queries using SQL.
• Minimum 2 years experience building end to end applications using python.
• Experience with one or more system monitoring and alerting systems.
• Experience designing and developing reports.
• Understanding and experience in one of the following environments will be beneficial: ecommerce, supply chain & Logistics.
• Linux server and networking experience is beneficial.

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Your mission, should you choose to accept it:

Create and facilitate the delivery of one or more of Takealot Group’s key focus areas:

• Data collection
• Data monetisation
• Data governance
• You will work closely with product and engineering to ensure we collect the right data to produce relevant business insights.
• You will own all event mechanisms across the Takealot Group, namely GA4 and a proprietary event tracking system. This, for instance, includes creating and enforcing event naming standardisation, monitoring event emissions and alerting on significant drops, and deeply understanding user event payload content to suggest improvements and refinement.
• You will work closely with the commercial head of Data Monetisation to create data products and unlock revenue opportunities.
• You will project manage 3rd party data integrations as enrichment layers to existing and future data products.
• You will be responsible for sharing data with 3rd parties. This includes making current processes more streamlined while at the same time ensuring adherence to data governance requirements.
• You will work hand-in-hand with data teams to configure and define how data can be easily discoverable by end users using an existing discovery tool.
• You will work hand-in-hand with data teams to implement any audit findings around data governance and user privacy.
• You will ensure compliance with data privacy and security regulations while monetising data products.
• You will work hand-in-hand with a range of data teams: data engineering (data collection), analytical engineering (data marts/models), and business intelligence (dashboarding/reporting) in driving end-to-end data products across the key focus areas.
• You will work closely with relevant business units to identify opportunities for driving meaningful business results through data solutions and then work with stakeholders to prioritize projects for roadmap inclusion.
• Becoming an effective evangelist of data within the business vertical you serve, helping stakeholders understand the capabilities and potential value of data.
• Balance longer-term product vision and goals with short-term wins.

Attributes Required:

• Ability to distill technical subjects to their fundamental concepts to facilitate the effective exchange of ideas between business stakeholders and software development teams.
• Strong commercial acumen for understanding the factors driving business success in a fast-paced e-commerce environment.
• Be comfortable with data deep-diving, individually and collaboratively, to generate product-level insights.
• Being proactive in exploring your problem space and surroundings, in support of the product vision and roadmap of your team.
• Collaborate with engineering teams to reduce uncertainty and set actionable deliverables.
• Has a drive to actively unlearn and relearn mental models for as long as there is supporting data.

Experience and Qualifications:

Product experience:

• 9+ years of related and transferable experience or 5+ years of product management experience.
• Experience leading and executing cross-functional projects, preferably in high-traffic environments.
• Familiarity and proficiency with agile methods and tools to support project management in a timeline-sensitive environment.
• High accountability when it comes to meeting deadlines and shipping dates.
• Preferably, a proven track record in delivering data products and subsequent maturing iterations at scale.

Data experience:

• A solid understanding of data engineering and analytics fundamentals, allowing you to understand and earn the respect of experienced data engineers.
• Experience with MySQL or PostgreSQL and BigQuery or a similar technology, preferably in a high-load environment.
• Experience with Google Sheets and/or Microsoft Excel at an advanced level.

Qualifications:

• Preferably a Bachelor’s Degree in Management Science, Engineering, Statistics, Data Science, or Computer Science. If you don’t have a relevant qualification, equivalent experience is required.