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  • Posted: May 16, 2025
    Deadline: Not specified
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  • Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Transnet freight rail has approximately 38 000 employees, who are spread throughout the country. Transnet Limited, operating and controlling South Africa’s major transport infrastructure, is also responsible for ensuring that the country’s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy.
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    Snr Specialist: Process COE

    Position Outputs

    • Define strategic prioritised “to be” processes that will align business goals to deliver customer-orientated services, ensuring that customer and business pain points are addressed, and enabling the organisation to adapt and respond to the government legislation and policy requirements and market requirements. Provide strategic guidance, oversight, quality assurance and mentoring to senior and junior business process specialists in order to equip them to deliver high quality outputs against all required KPAs across the 5 stages of the BPM Life Cycle (Process Design, Process Modelling, Process Execution, Process Monitoring and Process Optimisation). 
    • Do total review of all organisation “as is” business processes across their value chain and supply chain, and identify gaps and process shortcomings.
    • Do total review of all organisation “as is” business processes across their value chain and supply chain, and identify gaps and process shortcomings. 
    • Manage the master register of all organisation business process requests, ensuring that process initiatives are prioritised across the Value Chain to support and drive execution of organisation business strategies and performance objectives, that inter-departmental objectives are integrated, and that cross-OD integration and collaboration are achieved. This includes prioritisation, scoping, allocation, scheduling and tracking all organisation process initiatives.
    • Take ownership of and accountability for the top 3 layers of all required business capabilities and business processes, including the design, updating and maintenance of the Level 1 to 3 Value Chains, ensuring that Senior and Junior business process specialists link all process work to the correct organisation value chain capabilities and processes. 
    • Perform Process Quality assurance of all re-engineered or updated organisation processes and BPM Life cycle outputs, ensuring adherence to all standards and governance requirements (including process quality reviews, process peer reviews, rectification of QA errors and process sign-off), that processes contain no non-value-adding activities, and that all process attributed are properly defined and optimised (e.g Inputs, Outputs, Process Activity Descriptions, Interfaces, Business Rules, RACI, KPIs, enabling Systems and Technologies, Risks, Controls, etc.).
    • Provide end-to-end capability and process inputs into the design of adaptive Organisation Operating Models the effectively address changing internal and external conditions, new legislative requirements, new stakeholder requirements and competition. Use re-designed and updated process outputs and RACI to inform required changes to organisational structures, competency profiles, job outputs, job profiles, performance scorecard KPAs, skills and competencies in collaboration with HC.
    • Establish standard BPM methodologies, templates, tools, systems and training materials to support the delivery of all BPM outputs across all BPM Life Cycle phases, and to empower senior and junior business process specialists and business users. 
    • Define value chain based process frameworks (process outputs and quality requirements) to be used as basis for all Process Adherence Assessments (PAAs), and incorporate all “to be” process change requirements emanating from PAAs into new process initiatives and lean projects.
    • Collaborate with ICT to define and compile process-based specifications for digitisation and automation including the requisite master data information and protocols, and alignment of “to be” process configurations with new procured ICT solutions. 
    • Compile and integrated change management and process implementation plan for batch releases of re-designed “to be” processes (including process awareness, communication of new processes and SOPs and their benefits to all impacted stakeholders, the training package and schedule) to equip all Process Owners and departments with understanding and using their latest updated processes. 
    • Establish and maintain business process control audit guidelines.
    • Do overall organisation process impact assessments of proposed business, strategy and ICT changes, including impact on external parties (e.g. customers, other ODs, Train Operating Companies, PRASA). Identify the implement methodologies to measure process efficiency and effectiveness, using and implementing techniques liked process mining to assess current process performance, inefficiencies and challenges, and process simulations to optimise process design and to identify required process improvement projects and initiatives.

    Qualifications and Experience

    • Relevant degree/ National Higher Diploma in industrial engineering, operations, Logistics, Supply Chain Management, Transport Economics, Research, Computer science or Business management is required. 
    • Experience in Process Design, Modelling and BPM Life Cycle Implementation (10 + years or more) within a large organization (1000 employees or more) 
    • Experience in process facilitation, elicitation of requirements and integration of diverse inputs in large groups of diverse stakeholders (>8) (at least 8 years’ experience) 
    • Requirements of Trust and Honesty in the handling of Finances as per the National Credit Act Amendment 19 
    • Global Professional BPM Certification will be an added advantage
    • Business Process Optimization Certificate such as TQM, Lean, Six Sigma, SCOR, AGILE will be an added advantage. 

    STANDARD JOB REQUIREMENTS:

    • Driver's License Code 08 Travel as required and approved

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    Business Process Specialist

    Position Outputs

    The key outputs and KPAs of a BPM Specialist can be summarized under the 5 stages of the BPM Life Cycle 

    Stage 1:

    • Design Processes Requirements Gathering, Collect and analyse requirements form stakeholders to understand process needs Collect and analyse requirements form stakeholder to understand process needs Develop comprehensive documentation for design processes, including step-by-step procedure and guidelines Address allocated prioritized process BPM Requests from Business, and ensure that such allocated requests are scoped, scheduled, managed and tracked.

    Stage 2: Model Processes 

    • For every allocated process initiative, analyse all existing process source documents, including business pain points, audit finding and PAA findings 
    • Document outcomes of process workshops through collaboration with key stakeholders. 
    • Perform process modelling in adherence to the organisations BPM standards including the compilation of Level 4 process flows in BPMN swimlane format in Aris and MS Visio. 
    • Compile Level 4 Process attributes (e.g. Inputs, Outputs, Process Activity descriptions, Interfaces, Business Rules, RACI, KPIs, Controls, etc.), compiling a process Glossary of Terms and compiling a Business Continuity Version (BCP) of each process, under the guidance of senior business process specialists
    • Compile Level 5 Process Standard Operating Procedures (SOP(s)). 
    • Define required process KPI definitions and required controls 
    • Provide process inputs into the compilation of Business Requirements Specifications for ICT and digital solutions to enable processes, and document required master data. 

    Stage 3: Manage Process Execution 

    • Ensure Process Quality by adhering to Process Quality Assurance standards and governance requirements
    • Integrate and publish approved processes in the Aris Repository and on the Organization’s Portal while continuously updating the master the Process Inventory / Dashboard. 
    • Provide process inputs for Faculty of Rail to create required Process Training Modules 
    • Assist with analysis of the impact of each or updated process on existing role profiles and job outputs 

    Stage 4: Conduct Process Monitoring 

    • Perform Process Change and Configuration Management, including Process Knowledge Management, and the development and delivery of Process reports and Queries. 
    • Measure Process Efficiency and Effectiveness (using defined process KPIs).
    • Conduct Process Adherence Assessments, record process issues and pan points, and propose remedial actions and initiatives. 

    Stage 5: Enable Process Optimisation and Automation 

    • Analyse and document the process parameters that are required to simulate processes (e.g. activity cost, activity duration, activity resources, etc.) 
    • Establish and maintain centralized Business Process and BPM Outputs Repositories for the organization, and design and implement the communication processes necessary to make all business processes widely available across the organization.

    Qualifications and Experience

    • Relevant degree/National Higher Diploma in industrial engineering, Engineering, Operations, Logistics, Supply Chian Management, Transport or other Economics, Research, Computer science, or Business management is required. Experience in continuous improvement (5 years) 
    • Some experience in Process Design, Modelling and BPM Life Cycle Implementation (2 years or more) within a large organization (1000 employees or more) will be an added advantage. 
    • Experience in process facilitation, elicitation of requirements and integration of inputs in workshops (at least 3 years experience) will be an added advantage. 
    • BPM Certification will be an added advantage Business Process Optimization Certificate such as TQM, Lean, Six Sigma, SCOR, AGILE will be an added advantage. Standard Job Requirements 
    • Drivers License code 08 Travel as required and approved. "

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    Senior Assessment Consultant

    Position Outputs

    • Establish a fully functional Assessment and Development Centre within the Operating Division.
    • Provide input in designing the Transnet Assessment Operating Model and Assessment Model in compliance to relevant regulation and legislation
    • Design and implement customised talent assessment processes, batteries and practices that meet the talent needs of businesses in line with Transnet's strategy.
    • Develop and implement employee selection and development assessment processes for the Transnet Operating Divisions.
    • Evaluate the suitability of available assessment services and offerings to address business specific needs.
    • Identify, mitigate and manage operational risks as well as possible gaps in product offerings and recommend solutions.
    • Initiate and manage projects to deliver on operational efficiencies and business needs and strategies.
    • Input into the Assessment Centre Policy formulation, development and review when required in order to ensure alignment to best practice and legislative requirements.
    • Oversee operational assessment projects for the various ODs to ensure efficient delivery according to the Service Level Agreement (SLA).
    • Source and identify relevant assessment tools to assess skills, abilities and interests for the purpose of employee selection, placement, promotion and development.
    • Participate in assessment tender briefing and technical evaluations.
    • Contract and vendor management.
    • Design, map and manage the full spectrum of assessment process including scoring, interpreting and reporting
    • Administer standardized assessments for recruitment, progression and development purposes for all levels within the organisation.
    • Compile feedback reports after assessments and give feedback to relevant stakeholders.
    • Identify development gaps for new and existing employees and identify training/development interventions in partnership with learning and development departments such as Capacity Building and Learning Academy.
    • Provide mentoring and coaching to employees and input into the career development process.
    • Facilitate leadership development and team interventions.
    • Lead assessment engagements at various Talent Management forums to ensure alignment across all Operating Divisions.
    • Conduct data analytics, research and benchmarking.
    • Lead, facilitate and manage the competency profiling framework, continuously review and update frameworks.
    • Conduct skills audits as per business requirements.
    • Compile and quality check competency-based interview guides.
    • Participate in meetings and workshops for the purpose of continuous improvement required to efficiently perform duties.
    • Maintain and manage a document management system to ensure the storing of data in a professional and confidential manner according to the relevant legislative regulations.
    • Stay abreast and comply with laws, rules, regulations, standards, technologies and emerging trends in area of speciality.
    • Ensure compliance with the CPD units portfolio according to HPCSA requirements.
    • Maintain sound relationships with both internal and external stakeholders and ensure commitment and the value of talent assessments.
    • Manage end-to-end projects
    • Maintain a strategic partnership with other Assessment Centre Consultants.
    • Manage the Internship programme for industrial psychologist and psychometrists.
    • Conduct OD specific training needs and analysis by designing and implementing training interventions and strategies.

    Qualifications and Experience

    Qualifications, Experience & Inherent Job Requirements: 

    • Honours degree in Social Sciences 
    • Registration with HPCSA as an Industrial Psychologist/Psychometrist.
    • Accreditation in various assessment tools 
    • 3-5 years' relevant experience within assessment and development environment 
    • Experience in SLA and Contract Administration. 

    Standard Job Requirements: 

    • Regular travel 
    • Drivers licence The required Batteries: Cognitive Process Profile (CPP), JvR leadership assessment batteries, Psytech batteries and CPRD/Dover system assessment tools.

    go to method of application »

    Snr Manager: SAP Fin & Outbound Logistic

    Position Outputs

    • Implementation and Maintenance: Overseeing the implementation and maintenance of SAP FI/CO modules to ensure they meet business needs
    • Business Process Understanding: Identifying and addressing client needs by understanding their business processes and requirements
    • Solution Design: Designing, configuring, testing, and deploying SAP FI/CO solutions.
    • Team Leadership: Leading and managing the SAP FI/CO team to ensure effective execution of projects
    • Training: Providing end-user training on SAP FI/CO modules
    • Best Practices: Developing and implementing best practices and standards for SAP FI/CO
    • Troubleshooting: Handling troubleshooting and providing timely resolutions to issues
    • Documentation: Documenting system changes and developments for transparency and future reference
    • Support: Provide expert-level support for SAP FICO issues, including troubleshooting, problem resolution, and system upgrades SAP S/4 Hana implementation

    Qualifications and Experience

    • Degree in IT, Business Management, Finance or relevant. 8 years’ experience in ICT environment with at least 3 years Managerial experience. Minimum 5 years’ experience in the SAP FICO environment. Relevant SAP certification will be an added advantage

    OR

    • 10 years’ experience in ICT environment with at least 5 years Managerial experience. Minimum 5 years’ experience in the SAP FICO environment. Relevant SAP certification will be an added advantage

    Method of Application

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