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  • Posted: Sep 15, 2025
    Deadline: Oct 16, 2025
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  • Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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    Graduate Trainee

    Responsibilities

    • Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
    • We have an amazing opportunity for x15 Graduate Trainees to be based in Durban. Do you think you have what it takes to be our newest Purple Star?
    • The Graduate role is a trainee developmental role to pipeline for key roles in various business units.
    • Mainly - Finance, Marketing, HR, Sports Management, Digital Marketing, Video Production, Graphic Design and Operations.

    You Bring:

    Students currently completing their final year of university degrees in :

    • Degree or Bachelors (Accounting, Business Management, Finance,) SAQA accredited qualification i.e. NQF 6 to NQF 8.
    • Marketing, Online and Digital Marketing 
    • HR, Industrial Psychology
    • Customer Services

    What You’ll do for the Brand:

    • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
    • Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning
    • Participate in the innovation process in the business and contribute toward new innovations against objectives
    • Participation in knowledge sharing and projects to maximize skills required for the role and relevant career exploration by executing all activities required to be efficient and successful
    • Manage graduate development plan by completion of training assignments
    • Manage graduate development plan to increase own competencies and skills by attendance of training
    • Manage own development to increase own competencies
    • Live the values of the business through demonstrating and displaying of the values required in the business

    What You’ll Bring to the Team:

    • Interpersonal Skills
    • Accountability
    • Relationship management
    • Results driven
    • Tech savvy and Innovation
    • Excellent verbal and written communication skills.
    • Strategic thinking.

    Apply Before 10/12/2025

    go to method of application »

    Betting Risk Analyst

    Responsibilities

    • Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
    • We have an amazing opportunity for Betting Risk Analyst x5. Do you think you have what it takes to be our newest Purple Star?
    • The Betting Risk Analyst will be responsible for identifying and mitigating potential business risks relating to the resulting and odd creation of sport and horse racing events. To select a sample of test data and test the validity and accuracy of the data.

    You Bring:

    • Computer Literacy
    • Strong understanding of Horse Racing and Sports Bookmaking.

    A Bonus to Have:

    • 1-2 years of auditing or bookmaking experience
    • Completed or studying towards a tertiary qualification with auditing or accounting as one of the majors
    • Valid Driver's license.

    What You’ll Do For The Brand:

    • Validate a sample of manually resulted events daily.
    • Validate a sample of manually cancelled events daily.
    • Monitor and scrutinize all betting risk reports to identify possible fraud.
    • Investigate any possible fraud and conclude accordingly.
    • Remain up to date with all the betting software updates and related risks.
    • Monitor and audit event creation, pricing and results.
    • Assist with operational procedure enhancement across all betting functions.
    • To continuously look for new methods to mitigate company risk. 
    • To remain completely independent and adhere to the confidentiality of the role.

    What You’ll Bring To The Team:

    • Have good communication and presentation skills. 
    • Demonstrate good analytical skills along with the ability to pay attention to detail.
    • Strong sense of accountability.
    • Work under pressure and able to meet deadlines. 
    • Demonstrates exceptional level of customer service and quality skills 
    • Must be able to plan effectively and efficiently in order to meet deadlines. 
    • Ability to coach and train and develop soft skills
    • Demonstrate the ability to facilitate workshops in a professional manner.

    Apply Before 10/12/2025

    go to method of application »

    Subject Matter Expert (Customer Care)

    Qualifications

    • Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
    • We have amazing opportunities for X2 Subject Matter Experts (Customer Care). Do you think you have what it takes to be our newest Purple Star?
    • The successful candidate will be responsible for acting as the primary resource for expert guidance on processes, systems, and customer interactions. Will have knowledge of customer service platforms, strong analytical skills, and the ability to coach and mentor team members.

    You Bring:

    • Contact Centre Experience

    A bonus to have:

    • Matric

    What You’ll do for the Brand:

    • Identify gaps in existing processes and collaborate with the team leaders and training team to address challenges and improve service delivery.
    • Effective circulation, training and acknowledgement of all policies and procedures to the Team.
    • Review of the SOP’s on a weekly basis and execute any changes required.
    • Provide real time support across various platforms to the team, driving improvement in service delivery.
    • Maintain up-to-date knowledge of products, services, promotions and system functionalities in order to facilitate knowledge sharing with the team.
    • Facilitate quizzes and other activities in collaboration with the training team on a monthly basis to promote team understanding in line with the requirements.
    • Complete onboarding training for new team members.
    • Monitor compliance with company policy and ensure that all internal control procedures are followed. Report on deviations to CSM and advise on corrective actions.
    • Work closely with the Quality Assurance team in order to understand training needs and implement the necessary training initiatives.
    • Monitor adherence to training schedules and Moodle completion, ensuring that any deviations are escalated to the management team.
    • Accurate submission of reports as per internal requirements.
    • Effective control of equipment such as TV’s, laptops etc. and ensure escalations are completed with the IT team for resolution where required.
    • Escalate any system issues to the relevant teams/departments and follow through until resolved.
    • Attend to ad-hoc functions as required due to operational requirements.

    What You’ll Bring to the Team:

    • Good communication and Interpersonal skills.
    • Demonstrate high sense of accountability.
    • Demonstrates an exceptional level of customer service and quality standard.
    • Demonstrates ability to pay attention to detail.
    • Managing and prioritizing activities and ensure monitoring of results to accomplish goals.
    • Collate and report on information.
    • Understand the difference between betting types.

    Apply Before 10/12/2025

    go to method of application »

    HR Business Partner

    Responsibilities

    • Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. 
    • We have an amazing opportunity for an HR Business Partner to be based in  Bryanston, Johannesburg. Do you think you have what it takes to be our newest Purple Star? 
    • The HR Business Partner will manage the HR team in terms of day-to-day HR functions, as well as the implementation of strategic HR initiatives. These initiatives include enhanced recruitment practices, BEE change and transformation initiatives, and talent planning and development, amongst others.
    • The role is responsible for performing a generalist HR function and ensuring that solid, basic transactional HR functions are managed in each region according to expected procedures and standards.

    You Bring:

    • Human Resources Management/ Supervisory experience.
    • A valid manual driver’s license.

    A Bonus To Have: 

    • Relevant HR qualifications.

    What You’ll Do For The Brand: 

    • Actively partner with Department Managers to understand the HR value add to the business and to identify HR solutions and initiatives in line with business objectives.
    • Manage the HR team. Work hand in hand with the HR team to ensure the successful implementation of HR initiatives across all divisions or departments.
    • Ensure that standard recruitment and onboarding processes are followed. Enhance the recruitment processes nationally to ensure quality candidates for business consideration. Ensure a smooth employee orientation process. Be actively involved in the appointment of mid-management roles.
    • Job management: Ensure that all team members have a good understanding of their functions and role expectations at all times. Ensure that a process is in place to discuss role expectations when a team member is promoted or changes position.
    • Ensure that Performance Management is applied consistently. Ensure that the performance appraisal process is conducted timeously and in line with group practices.
    • Talent Management: Roll out talent management initiatives and succession planning. Facilitate Individual Development Plans at appropriate levels and align these to the Training Department where required.
    • Ensure standard Employee Relations management in line with Group processes.
    • HRIS monitoring and reporting – HR metrics: Measure HR value add and report on HR metrics relevant to the business. Monitor employee exit trends, turnover, retention, disciplinary actions, etc., and provide value-added input to address trends.
    • Employee Retention: Participate in the design, development, and implementation of innovative workforce retention programmes.
    • Anticipate workforce needs based on turnover and growth factors and ensure a constant supply of quality candidates to minimise understaffing.
    • Manage the off-boarding/termination process.
    • Operations risk management related to HR functions: Close risk gaps by ensuring that family members are not employed in the same work environment; that pre-employment checks are consistently conducted; that annual criminal checks are completed; that polygraph tests are conducted at management level prior to appointment; that random polygraph checks are implemented; and that terminated employees are not re-employed.
    • Employment Equity: Coordinate EE meeting details nationally.
    • Design and propose recognition programmes for consideration.
    • Conduct climate surveys where there is a need.
    • Roll out values and ethics initiatives.
    • Manage the long service process.
    • Manage internship programmes in terms of appointments where required.
    • Update company policies and procedures specific to the department and ensure the implementation of updates.
    • Drive wellness, welfare, and health-related initiatives where required.
    • Support ad hoc projects as needed.

    What You’ll Bring To The Team: 

    • Results Driven: You consistently meet goals, uphold quality standards, and stay focused on achieving key business outcomes.
    • Accountability: You take ownership, deliver results despite challenges, and actively correct and learn from mistakes.
    • Reporting: You gather, verify, and analyze data to identify trends and provide insights that inform sound decision-making.
    • Relationship Management: You build strong, professional relationships across all levels, using your networking and influencing skills effectively.
    • Interview Skills: You apply best practice interviewing techniques to ensure the selection of high-quality candidates.

    Apply Before 10/16/2025

    Method of Application

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