Vacant Jobs at Impact

Job Description

• As a Face-to-Face Fundraiser, your primary responsibility will be to engage with the public in person in order to raise funds and awareness for our organization. You will be actively seeking out potential donors, informing them about our cause, and inspiring them to make a donation or become a supporter of our organization.
• You will be representing our organization in a positive and professional manner, building rapport with members of the public, answering questions and addressing any concerns they may have.

Responsibilities:

Deliveries

• Achieving fundraising targets individually by recruiting two or more new monthly donors daily.
• Aligning fundraising targets in conjunction with the existing strategy. The targets set to address the key management targets: 10 validated sign-ups per week, age (30+), and average gift (ZAR 300+).
• Providing regular feedback on set daily and/or weekly objectives to the team leader.
• The objectives can consist of key performance indicators (sign-ups per hour, average gift) as well as qualitative targets (focusing on stopping certain groups of people, improving the script, objections handling, etc.)

Coordination and communication

• Assist with ensuring that fellow team members’ numbers and performance standards are sufficient to meet fundraising targets.
• Assist with the training of your new team members with the support of the team leader.
• Assist with keeping fellow team members motivated and energized to perform at their best.
• Debrief with the team and team leader regularly to address areas of concern.
• Maintain daily communication with team members to ensure you are all on the same page
• Ensure company's standards and job expectations are met.

Administration

• Completing daily/weekly performance forms to be submitted to the team leader upon request.
• In time sheets accurately on a daily basis for submission to the team leader at the end of every shift

Skills and Requirements

• Ability to meet fundraising targets and work with deadlines.
• Face-to-face fundraising/sales experience.
• Experience working in teams and taking leadership roles.
• Excellent oral communication skills to be inspiring and persuasive.
• Outgoing personality with a positive attitude.
• Self-confidence and conviction – the ability to take leadership roles in difficult situations without becoming disparaged.
• Ability to work unsupervised professionalism, reliability, and punctuality.
• Must be a team player.
• Ability to commit to continuously changing shifts.

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Job Description

• We are seeking an experienced Forklift driver to join our team in Montague Gardens. 

Job Requirements:

• A valid 2.5 ton Forklift Operator's License
• 2+ years experience in operating a forklift

Rate

• R30 per hour

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Job Description

• We are seeking a dynamic and customer-focused sales professionals to join our team at Cape Town, Access Park for festive season.

Job Responsibilities includes:

• Provide exceptional customer service
• Meet sales targets and achieve store goals
• Maintain store displays and inventory
• Assist with customer queries and concerns
• Work collaboratively with team members

Requirements:

• 1+ year retail sales experience
• Excellent communication and interpersonal skills
• Ability to work varied shifts (including weekends)
• Basic math skills and accuracy with handling cash
• Familiarity with POS systems
• Matric

Remuneration:

• R52,68 per hour

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Job Description

• We are seeking a friendly, professional, and customer-focused individual to join our team as a Customer Service Representative in Claremont area for temp position.
• The successful candidate will be responsible for providing exceptional customer service to our clients, resolving inquiries and complaints in a timely manner, and ensuring overall customer satisfaction. The candidate will be based at Cavendish Square Mall.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies to customers.
• Handle and resolve customer complaints, ensuring customer satisfaction.
• Process orders, returns, and exchanges efficiently and accurately.
• Maintain a positive attitude and provide friendly and personalized service to all customers.
• Collaborate with other departments to address customer needs and provide solutions.
• Keep detailed records of customer interactions and transactions.
• Recommend improvements to customer service processes and procedures.
• Work with POS systems
• Work with cash credit and debit cards
• Knowledge of Cavendish Square will be an advantage
• Able to work on weekends as well as public holidays when required

Qualifications:

• High school diploma or equivalent.
• 1-2 years of experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and other computer programs.
• Knowledge of CRM software is a plus.
• A positive attitude and a passion for providing excellent customer service.

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Job Description

• We are seeking a Warehouse Administrator to join our team in Montague Gardens and support the efficient operation of our warehouse. The Warehouse Administrator will be responsible for coordinating and maintaining inventory, managing incoming and outgoing shipments, and ensuring that all warehouse operations run smoothly.

Responsibilities:

• Receive and process incoming shipments and verify inventory
• Prepare orders for shipping and ensure accuracy of items and quantities
• Coordinate with vendors, carriers, and suppliers to schedule deliveries and pickups
• Maintain accurate records and documentation for all inventory transactions
• Monitor inventory levels and update systems accordingly
• Assist with inventory counts and audits
• Collaborate with other warehouse staff to ensure timely and accurate order fulfillment
• Perform general administrative tasks such as data entry, filing, and answering phone calls
• Adhere to safety guidelines and maintain a clean and organized work environment

Requirements:

• Prior experience in warehouse administration or a related field
• Strong organizational and time management skills
• Proficiency in Microsoft Office and warehouse management systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented and able to multitask in a fast-paced environment
• Forklift certification or ability to obtain certification
• High school diploma or equivalent
• Rate: R42 per hour