Vacant Jobs at MTN

Responsibilities

The Senior Manager – Data Engineer will be accountable to achieve the following objectives:

• Provide strong leadership to the squad, ensuring clarity of goals, roles, and responsibilities. Foster a collaborative and self-organizing team culture, promoting trust, motivation, and accountability
• Guide the adoption, design and implementation of Agile methodologies, within the Data team. Educate the team on Agile principles, ceremonies, and practices. Ensure that the team follows Agile processes effectively and continuously improve the Agile implementation
• Responsible for development and implementation of data management strategies to support the software engineering centre of excellence’s goals and objectives 
• Maintain the data infrastructures, including databases, data warehouses and data lakes to ensure availability, reliability and performance of data systems
• Responsible for reviewing technical designs, troubleshooting complex data issues, providing technical solutions while ensuring adherence to best practices and data standards
• Lead the design of various data models and implementation of scalable data architectures that support the business objectives
• Collaborate with cross-functional teams, including product management, marketing, and engineering, to create innovative and effective technical designs through workshop facilitation and co-creation with internal, external parties
• Work closely with data scientists, analysts and other departments to understand the data needs and provides solutions that align with their requirements
• Lead research initiatives and spearhead competitive analysis to take informed strategic decisions 
• Monitor and evaluate the performance of strategic initiatives and design solutions, providing insights and recommendations for improvement 
• Provide mentorship and guidance to mid and junior data engineers, fostering a culture of creativity and innovation 
• Facilitate effective communication within the team and across stakeholders. Conduct daily stand-up meetings to promote transparency, identify and resolve any obstacles or impediments. Ensure regular and clear communication on project progress, risks, and dependencies
• Define and track relevant metrics and key performance indicators (KPIs) to measure team performance, quality, and productivity. Provide regular status updates and reports to key stakeholders to keep them informed of project progress and outcomes
• Foster the growth and professional development of team members. Provide coaching, mentorship, and support to enhance their technical skills and career progression. Conduct regular performance evaluations and provide constructive feedback to help individuals improve and excel

Qualifications

Education:

• Bachelor’s degree in Computer Science, Data Engineering, Information Technology, or a related field 
• Relevant certifications in data engineering or cloud platforms (preferred)

Experience:

• 8+ years of relevant working experience 
• Minimum of 5-8 years of experience in data engineering or a related role, 
• Expertise in designing and implementing scalable data solutions 
• Experience in architecting and optimizing data infrastructure in a technology-focused organization 
• Experience of working in a dynamic, fast-paced environment 

Skills:

• Proficiency in programming languages such as Python, Java, or Scala 
• Proficient in using design software (e.g.: Figma and other tools)
• Strong understanding of data processing frameworks and tools (e.g., Apache Spark, Hadoop, Kafka)
• Strong understanding of data modelling, ETL processes and data integration techniques
• Familiarity with containerization and orchestration tools (e.g.: Docker, Kubernetes) 
• Ability to mentor and develop team members and foster a collaborative work environment

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Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA's)

The Manager: SOD, Identity and Access Governance will have the following responsibilities:
Policy and Standards Alignment:

• Ensure alignment of SoD/ IAG processes, policies, and standards with industry good practices, regulations, and frameworks
• Contribute to the development and maintenance of a comprehensive SoD/IAG policies and standards framework.
• Support the regular review and update of policies to address emerging security risks and changing business needs.

Segregation of Duties (SoD) Management:

• Construct and implement SoD Application Standards to ensure proper access controls and separation of duties.
• Support risk analysis for SoD, identifying areas of vulnerability and driving the implementation of appropriate mitigation measures with the OPCOs.
• Support the facilitation of self-assessments of SoD compliance within different departments or OPCOs and business units, tracking non-compliance and ensuring timely remediation.

Technology Implementation and Management:

• Contribute to the evaluation, selection, and implementation of SoD/IAG technologies and tools that align with organisational requirements.
• Support oversight in the integration and utilisation of SoD/IAG technologies, such as identity management and access control systems.
• Ensure the proper configuration, integration, maintenance, and monitoring of SoD/ IAG tools and systems.
• Collaborate with IT teams and vendors to manage IAG tools and systems lifecycle, including upgrades, patches and enhancements
• Support the establishment of presentations to obtain approvals from appropriate internal governance forums, including Architecture, Risk and Compliance, Security, and Technology functions.

Communication and Training:

• Support the development and implementation of communication strategies to promote awareness and understanding of SoD/IAG across the organisation.
• Contribute to effective communication channels for reporting, escalation, and resolution of SoD/IAG-related issues.
• Support training programs and awareness sessions to educate employees on SoD/IAG policies, procedures, and best practices.

Compliance and Audit:

• Ensure compliance with relevant internal governance and compliance policies and standards, including Security, Risk and Compliance, and Technology
• Ensure compliance with relevant regulations, laws, and industry standards related to SoD/IAG.
• Support the remediation of audit findings and drive the implementation of appropriate mitigation measures with the OPCOs.

Performance Monitoring and Reporting:

• Contribute to the establishment of key performance indicators (KPIs), key risk indicators (KRIs) and metrics to measure the effectiveness of SoD/IAG initiatives.
• Monitor and analyse SoD/IAG performance data, identify trends, and provide actionable insights.
• Generate regular reports and support executive summaries to communicate SoD/IAG performance to relevant stakeholders.

Stakeholder Management:

• Collaborate with the CoE team and cross-functional teams to ensure alignment and cooperation on SoD/IAG initiatives.
• Support management of third-party vendor contracts for SoD/IAM and SoD/IAG-related services, including negotiation and defining deliverables and performance metrics.
• Support effective management of stakeholders at various levels within the organisation, resolving issues, addressing concerns, and proactively communicating SoD/IAG initiatives and progress.

Financial Management:

• Support effective management of budgets for SoD/IAG initiatives, including cost estimation, financial planning, and expense tracking.

Service Level Agreements (SLAs):

• Provide support to ensure adherence to SLAs related to SoD/IAG services.

Qualifications
Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 4-year tertiary degree/diploma (Business Analytics, Information Technology, or related field) 
• Honours advantageous
• English, French (an advantage)

Experience:

• 2-3 years of experience at the Management level in the telecom industry
• 2-3 years of working experience in managing identity, access governance and segregation of duties in a large organisation, with a strong technical background
• A minimum of 5 years’ experience in information security, identity and access governance (including segregation of duties), preferably in the telecom or IT industry  
• Experience in supporting management and implementation of large-scale identity and access governance projects.
• Experience working in Africa and have a grasp of political, social, and infrastructure challenges.
• Working experience in the information technology environment of a telecom company 
• Experience in managing stakeholders and third-party vendors.