Vacant Jobs at Salesworx Recruitment (Pty) Ltd

Purpose of the Role

• The Sales Representative will be responsible for driving sales and growth within the Vascular Access, Critical Care, and Airway division across the KwaZulu-Natal region.
• The incumbent will service existing accounts, develop new business, maintain strong relationships with healthcare professionals, and contribute to the overall success of Jehu Industries through effective sales and marketing activities.
• Region :  CBD, North Coast, South Coast, inland country trip.

Key Responsibilities

Sales & Business Development

• Service existing accounts and identify new business opportunities within the assigned territory.
• Meet and exceed sales targets and performance metrics.
• Conduct effective product presentations, demonstrations, and training to clinical personnel.
• Manage consignment and boot stock efficiently, ensuring accurate inventory tracking.
• Maintain accurate records of all customer interactions, sales leads, and territory performance in the CRM system (Force Manager).
• Monitor competitors’ activities, pricing, and product offerings; recommend strategies to management.
• Participate in after-hours and weekend activities such as training sessions and congresses when necessary.

Customer Relationship Management

• Build and maintain strong professional relationships with healthcare stakeholders, including physicians, key opinion leaders, nurses, theatre stock controllers, and hospital administrators.
• Resolve customer complaints promptly by investigating issues and recommending solutions.
• Gather customer requirements and provide feedback to management to ensure high levels of satisfaction.
• Collaborate with internal teams (Customer Service, Finance, Logistics) to support seamless service delivery.

Marketing & Promotional Activities

• Assist the National Product Manager and Sales Manager with product marketing, workshops, journal clubs, and educational events.
• Implement marketing strategies and tactical plans within the assigned territory.
• Promote the full range of products and services offered by Jehu Industries.
• Analyze sales and marketing performance and provide regular reports to management.

Training & Knowledge Development

• Maintain up-to-date product, clinical, and technical knowledge.
• Conduct training for customers and internal team members as required.
• Identify educational opportunities for customers to maximize ROI and product adoption.
• Attend relevant professional workshops, conferences, and congresses to stay informed of industry developments.

Administration & Reporting

• Submit timely daily call reports, weekly planners, and monthly and annual sales analyses.
• Manage expense claims in accordance with company policies.
• Ensure all activities comply with legal, ethical, and regulatory standards.
• Maintain accurate records of stock, quotations, and customer interactions.

Requirements

Qualifications & Experience

• Minimum: Grade 12 (Matric).
• Relevant degree, diploma, or medical/marketing qualification advantageous.
• Minimum of 2 years’ sales experience, preferably in the medical or hospital equipment industry.
• Knowledge of the KZN healthcare market and relevant customer base is advantageous. 
• Proven track record in sales with verifiable references.

Skills & Competencies

• Strong interpersonal, communication, negotiation, and presentation skills.
• Ability to build and maintain customer relationships.
• High level of motivation, self-confidence, and results orientation.
• Competence in planning, organizing, and managing territory effectively.
• Strong analytical, decision-making, and problem-solving abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM systems.
• Ability to work independently and as part of a team.
• Flexibility to travel extensively within KZN and occasionally abroad.
• Professionalism, integrity, and adherence to company values.

Key Attributes

• Presentable, professional, and reliable.
• Honest, ethical, and customer-focused.
• Team player with strong leadership and collaboration skills.

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Job Description

• Our client is a leading provider of medical devices in South Africa. They are seeking junior sales talent to join their team in the Durban region as a Junior Sales Representative in the Surgical Devices space.

Duties & Responsibilities:

• Develop & understand how to maintain and develop current business and seeking new business
• Sales and Marketing of all products in the designated range
• Attending theatre cases to learn and develop and to apply this learning in a theatre environment and when ready give technical support in the operating theatre when required
• Ensure full compliance during any hospital procedure, the SAMED code of conduct & CRICE.
• Prepare, review and update surgeon preference lists including quotes
• Develop knowledge of how to conduct customer calls to drive business growth
• Acquire the skill to lead the development of existing and new accounts
• Plan and co-ordinate sales calls and strategies
• Ongoing training of surgeons, registrars and theatre staff
• Activities should satisfy quantitative and qualitative objectives set out in annual sales plan for the territory

Requirements

Skills & Experience:

• BSc Degree in Human Movement / Health Sciences
• More than 1 years working experience as a medical device sales representative – preference will be given to Hands trauma experience (Upper limb distal extremities).
• Proven track record of sales budget achievement in previous roles.
• Fluency in English and understanding of Afrikaans
• A high quality of communication, planning and time management skills required
• Good relationship building, networking, coaching, facilitating and feedback skills
• Valid code 08 driver’s license & own transport
• Able to work after hours
• Intermediate knowledge of MS Office package including Outlook
• Ability to work under pressure, work to deadlines and use initiative
• Tough resilient demeanor
• Positive drive for self-learning
• Outstanding work ethic
• Assertive and confident with the ability to prioritise
• Customer and service orientated
• High achievement drive

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Job Description

Scope of the position:

• Working within the Bloemfontein Field Service team, carrying out the installation, service and maintenance of the state-of-the-art surgical systems, install base of the company's equipment.
• The successful candidate will play a key role in ensuring maximum system up-time and enabling surgical teams to get the best clinical value from the surgical platform and ensuring service agreements and warranty obligations are fulfilled. This is a challenging role, where technical-, troubleshooting- and customer-facing skills are combined.
• This role will work closely with the Business Development Manager, Business Unit Manager and Technical Manager / Branch Manager.

General areas of responsibilities:

• Assessing, installation, trouble shooting, repair and scheduled maintenance of integrated surgical systems in compliance with regulations and quality standards;
• Ensuring preventative maintenance actions are carried out precisely and on time and ensuring that all service works are clearly and accurately documented;
• Performing remote log analysis using dedicated engineering tools;
• Maintaining service logs, internal service records and accurate configurations of the installed systems ensuring compliance with all relevant medical device regulations;
• Taking ownership of customer issues from identification of issue right through to resolution and maintaining great customer satisfaction;
• Provide technical support to end-users and internal customers including Commercial, Marketing and Clinical Implementation teams;
• Maintain and develop the Technical Support and Service processes;
• Managing spare parts inventory, from ordering to managing the reverse logistic of spare parts and calibration tools;
• Complete and keep detailed records ensuring all administrative tasks are performed on time;
• Preparing and following up on quotations;
• Providing accurate feedback to the Commercial, Marketing and Clinical Implementation team;
• Preparing product reports by collecting, analysing, and summarizing information and trends;
• Keeping equipment operational by following manufacturer's instructions and established procedures;
• Completing projects by training and guiding customers / users;
• Scope includes installation base of the company's equipment in the Free State & Northern Cape;
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies;
• Standby duties and willingness to work after hours

Requirements

Qualifications and experience required:

• N-Dip, National Diploma or B-Tech Degree Electrical / Electronic / Clinical / Biomedical Engineering;
• Minimum 3-5 years working experience as a Field Service Engineer / Clinical Engineer;
• Availability to travel at short notice within South Africa.
• Valid Driver’s license and reliable own vehicle is a requirement.
• Field service experience within a regulated environment such as medical / pharmaceutical;
• Experience and knowledge of operating theatre protocols and working with hospitals;
• Experience in servicing value added capital equipment would be advantageous (Imaging, Surgical Robotics, Radiotherapy, etc.);
• Medical background in the clinical field of imaging, surgical robotics, radiation therapy is a requirement;
• Electronic experience and ability to perform software updates via engineering interfaces;
• Experience in the medical industry on X-ray equipment;
• Computer literacy and proficiency in MS Office including advanced Excel is a requirement for this position

Capabilities:

• Attention to detail and accuracy;
• Result orientated and ability to work under pressure to meet deadlines;
• Good theoretical and practical knowledge in electronic, electrical and mechanical systems with the ability to trouble shoot and proven track record in independently trouble shooting complex electro-mechanical systems;
• A mechanical aptitude for performing any mechanical component repair or replacement to exacting standards;
• A can-do hands-on attitude for a variety of tasks;
• Ability to self-schedule his/her activity (PM Schedule, System Upgrades, Repairs);
• Pro-active service mindset
• Willingness to work in a cross functional environment (Sales, Customer Ops, Product Support, etc.);
• Good listener, strong communication skills and well presented.