Vacant Jobs at Servest SA

Minimum Requirements

• Matric/Grade 12
• Relevant Qualification
• 2-5 years experience in a similar role
• Excellent customer service
• Strong accounting ability and understanding
• Good communication and interpersonal skills 
• Good understanding of company products and service offerings
• Strong problem / query resolution / account reconciliation skills 
• Valid driver's licence and own vehicle  

Duties & Responsibilities

• Manage all aspects of allocated accounts.
• Customer retention, follow through terminations to ensure equipment is removed and billing is stopped.
• Customer satisfaction, resolving customer queries within prescribed time limits.
• Feedback and communication with all internal departments.
• Continued relationship building with top accounts.
• Continued identification of additional sales opportunities.
• Participate in the roll-out of all national deals.
• Regular customer care surveys with allocated accounts.
• Conducting initial on-boarding survey following installations of new accounts.

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Minimum Requirements

• Matric/Grade 12
• Relevant Qualification
• 2-5 years experience in a similar role
• Excellent customer service
• Strong accounting ability and understanding
• Good communication and interpersonal skills 
• Good understanding of company products and service offerings
• Strong problem / query resolution / account reconciliation skills 
• Valid driver's licence and own vehicle  

Duties & Responsibilities

• Manage all aspects of allocated accounts.
• Customer retention, follow through terminations to ensure equipment is removed and billing is stopped.
• Customer satisfaction, resolving customer queries within prescribed time limits.
• Feedback and communication with all internal departments.
• Continued relationship building with top accounts.
• Continued identification of additional sales opportunities.
• Participate in the roll-out of all national deals.
• Regular customer care surveys with allocated accounts.
• Conducting initial on-boarding survey following installations of new accounts.

go to method of application »

Minimum Requirements

• Answer incoming calls ranging from customer service, telesales, and general enquiries
• Route calls to appropriate colleagues
• Management and resolve customer complaints
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Log and transfer sales leads to relevant divisions
• Document all call information according to standard operating procedures
• Recognise, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Complete call logs and reports daily
• Keep up to date with product, service, and process knowledge
• Manage general mailboxes associated with Servest according to standard operating procedures. This includes [email protected] and any other the business may find necessary
• Social Media Community Management
• Other duties as assigned

Duties & Responsibilities

• Matric (Grade 12)
• Proficient in relevant computer applications
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately

go to method of application »

Minimum Requirements

• Grade 12 
• Technical tertiary qualification would be an advantage
• A minimum of 5 years’ experience carpentry experience
• Technical background, practical training on basic handyman services
• Excellent inter-personal skills
• Have sound knowledge of a maintenance environment
• Previous responsibility and successful performance on comparable FM contracts
• Proven knowledge of contracts

Duties & Responsibilities

• Replace broken tiles according to TAL specifications.
• Be able to work independently and ensure safe environment for co-workers.
• Replace light fitting globes and have basic knowledge of the different types.
• Skill in using tools and equipment of the trade.
• Make emergency repairs.
• Knowledge of various Painting methods.
• Replacement / repairs of Door locks.
• General helper to technician and operators.
• Use company time productively.
• Must be able to communicate in the official language with clients and co-workers.
• To work in a safe and responsible manner and adhere to all safety regulations.
• Perform any other related duties incidental to the work described herein.

Competencies and skill required:

• Customer focus: ability to handle clients in an effective and professional manner.
• Action Orientation: ability to take prompt action to accomplish objectives.
• Quality orientation: ability to ensure that quality and productivity standards are met.
• Technical knowledge: ability to understand technical aspects of own work and continually maintain technical knowledge.
• Task structuring: ability to structure work according to priorities and deadlines.
• Reporting Writing