Vacant Jobs at Telkom

Core Description

• The incumbent is responsible to ensure Statutory and Legal compliance and safety of Network power installations in the Telkom ICT network and will be appoited by the Chief Executive Officer as "Competent Person Supervisor of Machinery" in terms of General Machinery Regulation 2 (7).

Job Responsibilities

OUTPUT 1

• Provided Support to Ancillary Services Group (Regional SPOC)

SUB-OUTPUTS

• Liaise with Regional sections
• Conduct special investigations and report
• Assist regions to reach statutory compliance
• Ensure regional staff are aware of safety requirements
• Certify staff competent to perform specific work
• Conduct knowledge reviews/Safety inspections
• Update Master-Plan and site records
• Assist in project QA, hand-over ad operational readiness
• Perform regional duties required by the corporate division

RANGE

• Network Power Systems
• Electrical infrastructure and distribution systems
• Emergency Power Systems
• Statutory and safety requirements

SANS 10142-1 requirements

• Electrical Certificate of Compliance
• Lighting and emergency lighting
• Earthing, Lighting and Surge Protection systems
• AC, UPS and EPS systems
• Heating, Ventilation and Cooling

OUTPUT 2

• Ensured Safety and Legal Compliance [GMR 2 (7)]

SUB-OUTPUTS

• Ensure staff are competent and sufficiently training to perform work
• Ensure relevant documentation, M&P's and safety standards are available
• Ensure relevant documentation, M&P's & safety standards are implemented
• Compile and distribute relevant awareness documents
• Perform Health and safety knowledge reviews
• Provide/ present feedback to management

RANGE

• Electrical Certificate of Compliance
• Lighting and emergency lighting
• Earthing, Lighting and Surge Protection systems
• Network Power Systems
• Rectifiers
• Batteries
• Electrical infrastructure and distribution systems
• Statutory and safety requirements

SANS 10142-1 requirements

OUTPUT 3

• Conducted Audits [GMR 2(7)]

SUB-OUTPUTS

• Receive notification and investigate problem
• Site Inspections and routine safety audits
• Perform special investigations and compile reports
• Perform incident investigations and compile report
• Maintain database of incidents and non-compliance
• Provide / present feedback to management
• Take remedial action to prevent re-occurrence of incidents

RANGE

• Network Power Systems
• AC, UPS and EPS systems
• Heating, Ventilation and cooling
• Electrical infrastructure and distribution systems
• Emergency Power Systems
• Statutory and safety requirements

SANS 10142-1 requirements

• Electrical Certificate of Compliance
• Lighting and emergency lighting
• Earthing, Lighting and Surge Protection systems

OUTPUT 4

• Corrected Non-Compliant and Unsafe Installations [GMR 2(7)]

SUB-OUTPUTS

• Report unsafe installations/safety risks. Take appropriate action.
• Maintain database and prioritise non-compliant installations
• Input into Ancillary Master-plan to upgrade non-compliant sites.
• Take corrective actions to remove safety risks from network
• Manage acceptable safety risks
• Update records
• Resolve queries

RANGE

• Electrical Certificate of Compliance
• Lighting and emergency lighting
• Earthing, Lighting and Surge Protection systems
• Network Power Systems
• AC, UPS and EPS systems
• Heating, Ventilation and cooling
• Electrical infrastructure and distribution systems
• Emergency Power Systems
• Statutory and safety requirements
• SANS 10142-1 requirements

Core Competencies

FUNCTIONAL KNOWLEDGE

• Business Trends; Telkom/ ICT Ancillary Services; Ancillary Services Technology & Products; Occupational Health & Safety Act, No 85; SANS 10142-1

FUNCTIONAL SKILLS

• Presentation Techniques; Planning; Analytical; Writing; Project Management; Problem Solving; Conceptual Ability

ATTITUDES/ LEADERSHIP COMPETENCIES

• Performance Driven; Integrity; Holistic; Customer Focus; Team Player; Flexible

Certifications

• Electrical Certificate Phase 1 - 2

Education

• NQF 6: 3 year Diploma/ National Diploma in Engineering
• OR NQF 4: Grade 12 and relevant modular training

Experience

• 3 Years relevant experience
• OR 7 years experience

Additional Information

Qualifications and Experience:

• Has passed the examination on the Act and the regulations made there under, held by the Commission of Examiners in terms of regulation E5 (2) of the regulations published under Government Notice R929 of 28June 1963.
• Is a Certified engineer in terms of regulation E5 (2) of the regulations published under Government Notice R929 of 28 June 1963.
• Has successfully completed the trade and is qualified as an Electrician.
• Special Requirements

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Core Description

• Through planning, leadership, coordination, measurement & control, to be responsible for the management & optimal use of high level support specialist, financial, system & technology resources to ensure that the Network, services & products are functioning optimally according to set standards.
• Ensure the high level support maintenance and associated operations of an area's core telecom Network & Service technologies both from a legacy and next generation perspective.
• This includes Special Service activation & assurance, quality acceptance and commissioning of new network elements.

Job Responsibilities

• Responsible for the integration and execution of business drivers and key business objectives (20%)
• Implement operational plan
• Evaluate/ introduce/ integrate technology/ services/ solution
• Develop technical operational plans
• Research technology, solutions and services
• Manages internal & external customer relationships (20%)
• Build and manage relationships with relevant stakeholders, i.e. Internal and external customers
• Provide high level support on network and services
• Manages people performance and development (10%)
• Compile and execute Human Capital Plan
• Provide feedback, coaching and set performance standards
• Implement corrective actions, i.e. managing underperformance and correcting behaviour
• Develop staff/ customers
• Provide appropriate training and development initiatives
• Manage and assess performance and competence and recognize and reward performance
• Establish and enable sound work environment and culture for optimum staff performance
• Drive compliance as per Telkom policies (10%)
• Implement conducive/ legislative environment
• Drives operational efficiencies (30%)
• Improve network/ service & platform performance
• Upgrade network, services and Platforms
• Maintain network and services systems
• Conduct special investigations
• Manages the development of budgets, expenditure and performance reporting (10%)
• Manage finances of section and monitor operational (OPEX) budget
• Maintain vendor/ partner and support contracts

Core Competencies

Functional Knowledge

• Business Plan; Fault Finding Procedures; Info & Communication Technology (ICT) Fundamentals; Internetworking Arch, Protocol & Topology; Management Tools; Network, Product & Services Technologies; Operational Management; Problem Solving; Processes; Telkom Policies & Procedures; Vendor & Contract Management

Functional Skills

• Analytical; Coaching; Communication; Computer Applications; Controlling Techniques; Decision Making; Empowering; Facilitating techniques; Interpersonal; Leadership; Planning; People management; People development; Performance achievement; Problem Solving; Report writing Techniques; System Thinking; Technical Equipment Handling; Telephone Etiquette

Attitudes/ Leadership Competencies

• Adaptability; Approachable; Business orientated; Committed; Conscientious; Customer Focus; Customer orientated; Decisive; Dedicated; Flexible/ Adaptable; Innovative; Integrity; Motivated; Perseverance; Performance Driven; Proactive; Professionalism; Punctual; Reliable; Responsible; Systematic; Business Leadership; Market Leadership; People Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values (CHART)

Certifications

Education

• NQF 6: 3 year Diploma/ National Diploma in Engineering or Information Technology

Experience

• 5 Years relevant experience

Additional Information

Certification:

• Relevant standards or vendor certification (CCNP and higher, ITIL, Oracle, Metro etc.) will be an advantage

Special Requirements:

• Ability to work under pressure
• Available for operational escalations
• Need to be able to think beyond the short term
• Capable of handling complex and urgent operational situations

Special Requirements

Physical Requirements

• None

Key Stakeholders

• Executive
• Management
• Network Management Centres (surveillance, control & Analysis)
• Service Operations Centres
• Network and Service Dispatch Centres
• Network and Service Field Operations
• Service management
• Vendors
• Network Provisioning
• TFMC

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Core Description

• Develop go-to-market plans for Enterprise and Public Sector business by using market solutions that are consistent with the segment requirements, commercial strategy, and business strategy of Openserve.
• Develop product and solutions strategy including product lifecycle management and development of product roadmaps incorporating customer feedback, market trends, technological trends, potential partnerships and considering the economics and financial requirements of Openserve.

Job Responsibilities

• Develop solutions to grow Openserve Enterprise & Public Sector revenue portfolio.
• Monitor and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy.
• Co-ordinate cross-functional teams, producing and reviewing solution requirement documents and ensuring products and solutions are launched correctly and on schedule.
• Accountable for the management of solution development cycle from concept to launch.
• Support potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
• Support deal structure and pricing with business-value analysis, and negotiate prices for proactive proposals.
• Portfolio performance management including business performance reporting, trend analysis and explanations.

Core Competencies

Functional Knowledge/ Skills

• Business Acumen; Financial Management; Enterprise Markets; Public Sector; Leadership; Project Management; Strategic Planning; Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking

Competencies (Behaviour)

• Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 7 Years relevant experience, of which at least 2 years on management level

Additional Information

Qualifications and Experience:

• Qualification preferably in Commerce, Telecommunications, Sales & Marketing (at least NQF level 6).
• Post-graduate qualifications will be an added advantage.
• Operational and Marketing experience. Understanding of Public Sector operations and its governance structure.

Special Requirements

• Willing to work flexible working hours

Physical Requirements

• None

Key Stakeholders

• Openserve customers
• Network and Technical Operations
• Business Strategy
• Legal and Regulatory Services
• Commercial Operations
• Marketing
• Pricing
• Finance