Vacant Positions at Motus Holdings Limited

The responsibilities of a Used Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Manager Experience
• Must have internet leads/ sales experience

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

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Specific Role Responsibilities

• Monitor vehicle invoicing & deliveries
• Ensure that procedures are in place that prevent vehicles from being delivered that are not yet invoiced
• Vehicles invoiced should be delivered within 4 working days
• Ensure that vehicles invoiced “Inter-branch” is reversed if not delivered after 4 days and only re-invoiced on date of delivery
• On the last day of the month all vehicles debtors need to checked and cash deals invoiced not yet delivered must be reversed
• All deal Files to be checked and signed by Accountant by 15th of the next month. (Try to do this before final payroll information is due
• Control demo’s – Cleanliness / Fines / Accidents / Loan vehicles
• Ensure that demos are inspected for any damages on a monthly basis
• Accidents needs to be reported within 24 hours and documentation needs to be completed in 5 days
• Follow up on traffic fines received – check that it is the dealership’s fines and who the driver was
• Where fines can be traced AOD’s need to be signed
• Check loan forms for vehicles are complete and faxed to at Motus(this has to be done weekly)
• Process Depreciation on vehicles on the 1st day of the month
• Monitor Trade Sales
• All trade Sales to be authorized by DP and GM before invoiced and delivered.
• F&I 5.9.1 Recon to be done between inteli-app and Drive at month-end
• F&I to give Accountant copies of all signed policies (Back-End products)
• F&I to sign recons done by Accountant (Audit File Recons)
• Back-End policies to be paid over to Supplier and follow-up on any policies sold not yet paid over.
• Vehicle purchase account
• Vehicle purchase account should be checked daily
• ueries to be resolved daily
• Payments (EFTs) should be loaded and paid within 48 hours.5.11 Attendance register
• Ensure that department managers submits an attendance register for their department by the 2nd working day of the new month
• Vehicle accessory accruals
• “Unreceived Cost” report to be checked once a week (stock controller to give you a signed report with comments weekly)
• Variable Margin and Specials from HASA
• Recon for VM to be done once a month (this must be signed off by the RFM & DP)
• Copies of all VM correspondence and Specials from HASA to be printed and kept in a separate file.
• Copy of the current month’s specials / VM received should be attached to your NL Recon in your audit file

Reporting

• You will be required to do reporting as allocated for the Importer, Head Office and Regional office

Other

• Due to the responsibility of your job there is always going to be issues that needs to be addressed outside of your job description that you will be held responsible for
• Always attempt to sort out queries yourself, should you not be successful ask for assistance from Regional Office
• Report all risks to GM, DP and Regional Financial Manager timeously
• Ensure that the company’s best interest is always your first priority
• To maintain flow of financial information to senior managers, so that progress on objectives may be measured
• Ensure timely submission of payroll packs, commission calculations, payroll reconciliations and pay slips
• Ensure completeness, accuracy and timely submission of monthly audit file. Follow up and clear reconciling items timely
• Be a reliable second in charge to the DP

Qualifications and Experience

• Matric or equivalent
• Relevant degree / diplomaSkills and Personal Attributes

REQUIREMENTS:

• Minimum of 3 years accounting experience in a dealership
• Any Tertiary Qualifications in Finance
• Experience in using the Drive system is a pre-requisite
• Deadline driven individual who can work independently and as part of a team

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Specific Role Responsibilities

OBJECTIVES AND KEY TASKS

Improved Profitability:-

• To ensure all departments achieve profit margins as per their objectives.
• To ensure Company attains an overall net profit as per budgets.
• To continually monitor the financial situation on a daily/weekly basis to achieve financial objectives.
• To examine all accounts, operating controls and composite figures to initiate improvement or corrective action where required.
• To ensure high level of contact with the bank, ensuring good cash flow, overdraft and loan facilities as necessary.
• To forecast peak sales criteria and cash requirements.
• To monitor and control availability of vehicle and parts stock in line with customer demand and projected sales.
• To maintain and where possible increase market penetration to meet company objectives.
• To improve stock turnover ratios, reduce stock holding value and increase sales to meet company objectives. 

Customer Service and Satisfaction:-

• To maintain a high level of customer satisfaction whilst maximising profits.
• To improve the quality of customer service and retention by enhanced facilities, improved technical skills resulting in lower cost of ownership and improved marketing methods.
• To ensure high standards of quality and workmanship.3.3 Cost Control:-
• To maintain effective control of expenses in line with budget objectives.
• To carry out monthly examination of management accounts.
• To ensure maximum cost effective stock turnover ratios.
• To ensure all customer invoices have been prepared and submitted.
• To examine daily/weekly/monthly debtor situation ensuring collection of outstandings. 
• To analyse all training requirements and related costs to provide a satisfactory staff training and development programme to assure effective staff and provide job satisfaction.

LIMITS OF AUTHORITY

• Capital Expenditure:-Limited only by resources
• Personnel:-Ultimate authority in recruitment and dismissal of Staff.
• Operational:-Authorised to operate the Company to meet shareholders' requirements and expectations.

MAIN JOB FUNCTIONS

Staff:-

• To establish and agree labour and staff requirements with directors and line management.
• To ensure training needs are met and accurate records kept to maximise possible grants.
• To operate staff performance appraisal system and ensure action taken on results.
• To establish and review operation of salary scales and incentive schemes.

Administration:-

• To ensure that the Company is operated correctly within the law.
• To review all departmental activities and reporting systems.
• To ensure Company operates incentive schemes in line with Manufacturers' recommendations.
• To ensure that adequate safety and security measures have been installed to protect Company personnel and property.5.3 Communications:-
• To maintain good liaison with directors and line managers. 
• To ensure direct liaison with manufacturers, professional bodies, suppliers, statutory representatives and all other contacts.

Marketing:- 

• To plan and oversee the completion of sales campaigns, advertising and promotional activities and to ensure their cost-effectiveness.
• To instigate research into customer satisfaction and requirements for improvement.5.5 Finance:-
• To keep financial structure of the Company under constant review.
• To review all pricing policies, sales discounts, fleet discounts, parts pricing and labour rates.
• To monitor Labour Performance against known standards.

Qualifications and Experience

• At least 5 year experience in the same or similar role.
• Financial Qualification (Pref) or extensive financial experience. Matric / Equivalent. FICA, FAIS & CPA knowledge

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Specific Role Responsibilities

MAIN PURPOSE OF JOB

• The successful incumbent will be responsible for delivering controller support in order to process vehicle stock transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

RELATIONSHIPS AND PERSONAL ACTIVITIES

Directly responsible to:-

• Accountant
• Dealer Principal
• Delivering controller support
• Process vehicle stock transactions according to predefined work objectives and agreed standard operating procedures.

Relationships with:-

• Internal and External Customers, Sales Managers, Dealer Principal, all Staff, Suppliers and Trade Representatives and Agents.
• To be numerate and literate at the clerical level required.
• Autoline systems experience preferable.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.Qualifications and Experience2-3 years’ experience as a Stock Controller in the motor industry.