Vacant Positions at Nexio

ROLE REQUIREMENT

• Perform an initial review of the Tender documents to establish the scope of work the Tender schedule and clarify any items that are unclear.
• Determine the physical format for tenders including layout, number of copies, special requirements and deliverables.
• Prepare bids according to tender' s requirements.
• You will be responsible for tender accuracy and completeness to make sure all bid documents required for submittal are prepared and signed by the authorised personnel.
• Assist with production of final bid documents and arrangements to supply these documents to the customer within defined tender deadlines.
• To co-ordinate, manage and support Bids and Tender (RFP & RFI) submissions.
• Participate in all internal tender meetings.
• Ensure that all relevant data and information compiled during the tender development phase is considered and made available to all Tender team members.
• Liaise with all tender team members to ensure accuracy and compliance with customer requirements.
• Ensure bid and proposal WORD documentation is formatted, collated and presented in a professional manner.
• Render admin and typing support with tenders / proposals and monitor a timeline.
• Review final documents for quality control and proofread for accuracy and compliance.
• Provide continuous feedback to the team and prioritise the order of importance of engagements.
• Build relationships with key proposal teams in other departments.
• Maintain status of generic proposals and work with Bid Manager to ensure they are reviewed, revised and reapproved as necessary
• Alert Bid Manager to potential problems in tender document.
• Maintain accurate records and file manual & electronic copies of all the tender data i.e. correspondence quotations internal input etc.
• Keep up to date documentation of all tender returnable.
• Update the tender register.

PROFESSIONAL COMPETENCIES

• Bid Office Management Experience

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Essential)
• Minimum 2 years in the Bid Office environment (Essential)
• Diploma / degree or an equivalent tertiary qualification
• APMP Qualified to Foundation level – (Advantageous)

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ROLE PURPOSE

• The Senior Key Account Manager will facilitate growth in the contribution to Revenue and Gross Profit of Nexio by chiefly developing new business and then managing customer engagements at all levels within the customer business landscape.
• SAM will have enough knowledge of the market conditions from a macro and micro perspective to make informed decisions and provide direction to customers specific to their requirements.
• As a SAM understanding the Industry Verticals and the strategies needed to be effective and offer Industry Specific solutions.
• The SAM will assist in identifying solutions that need to be offered as part of collaboration with internal Nexio pre-sales-, product-, services- support staff with engaging, open communication and teamwork.
• Engaging customers in unison with Nexio’s strategies and passion for service excellence and professionalism.
• SAM engages at customer C-Levels and offers solution and services with a thorough and comprehensive understanding of their organization which supports the continued provision of essential solutions and services in a timely, efficient, and effective manner.
• SAM need to have the ability and is capable of prospecting large enterprises at an executive level and to manage multiple customer accounts efficiently and effectively.
• Exciting the customer and delivering an exceptional experience is part and parcel of the SAM and what the SAM must provide.
• Act as the customer lead to the extended solution and / or service delivery team.
• The above objectives and ability to manage stakeholders and outcomes will be essential to succeed. 

ROLE REQUIREMENT

• Alignment with key strategic initiatives as determined by the Board from time to time.
• Keeping abreast of technological changes and how it influences the engagement with the various customer market verticals.
• Complete understanding of Nexio’s annual Revenue and Gross Profit budget deliverables and how each individual AM’s success is imperative to delivering on target and on budget.
• Taking the lead and driving successful customer engagements coupled with engagement from the various Nexio support teams and back-office processes.
• Deliver on targeted Revenue and Gross Profit values.
• Develop on a continuous basis a pipeline of prospects that will feed into the overall pipeline value of the business and meticulously update and progress pipeline opportunities to purchase orders.
• Thorough understanding of the market and market verticals and their associated technological and business requirements.
• Knowing, understanding and mapping Nexio focused solutions to customer requirements.
• Accurate reporting of activities by populating the Nexio CRM system on a daily basis with relevant customer data and interaction.